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Added 22 mins ago
Senior Technical Designer, Architecture
GFT
Toronto, ON
Full-time
GFT is seeking a Senior Technical Designer, Architecture to fill a position within our Building & Places Group in Toronto, ON. This role follows a hybrid work model, requiring regular…
Added 37 mins ago
UX/UI Figma Designer
The Branded Agency Inc
Canada
Contract
…based on outlined criteria. This candidate should have strong creative and design skills and be familiar with various design…
Added 37 mins ago
Marketing and Communications Manager
pointA
Toronto, ON
Full-time
A qualified, hands-on graphic designer with relevant education or equivalent professional experience and a portfolio demonstrating strong visual design, layout, typography, accessibility,…
Added 1 hour ago
Concepteur senior de jeux de combat / Senior Combat Game Designer
People Can Fly
Montreal, QC
Full-time
Our creative teams are currently working on several exciting titles: Gears of War: E-Day developed in collaboration with Microsoft; Project Echo for KRAFTON; and Lost Rift, an original IP…
Added 1 hour ago
H&M Sales Advisor
H&M Group
Burlington, ON
Part-time
You should also be communicative, creative and curious, motivated, flexible, decisive, and action-oriented.
Added 1 hour ago
Intermediate interior designer (Ottawa)
Provencher Roy
Ottawa, ON
Full-time
As an Intermediate Interior Designer, you will contribute to the development and delivery of a wide range of projects. Working closely with senior designers and project teams, you will be…
Added 1 hour ago
Senior Interior Designer (Ottawa)
Provencher Roy
Ottawa, ON
Full-time
As a Senior Interior Designer, you will play a key leadership role in the design and delivery of a diverse portfolio of projects. You will contribute your expertise across all phases - from…
Added 2 hours ago
H&M Sales Advisor
H&M
Burlington, ON
Part-time
You should also be communicative, creative and curious, motivated, flexible, decisive, and action-oriented.
Added 2 hours ago
Graphic Designer/Multimedia Designer
Canadian Blood Services
Saint John, NB · Brampton, ON · St. John's, NL · Dartmouth, NS · Edmonton, AB · Calgary, AB · Hamilton, ON · Winnipeg, MB · Vancouver, BC · Toronto, ON · Ottawa, ON · London, ON · Sudbury, ON · Ancaster, ON
Canadian Blood Services is looking for a Regular full-time Graphic Designer/ Multimedia Designer to join our versatile Integrated Marketing team.
Added 2 hours ago
Senior Technical Designer, Architecture
GFT.
Toronto, ON
Full-time
GFT is seeking a Senior Technical Designer, Architecture to fill a position within our Building & Places Group in Toronto, ON. This role follows a hybrid work model, requiring regular…
Added 2 hours ago
Project (Civil) Designer
Schaeffer & Associates Ltd.
Concord, ON
Full-time
Schaeffers Consulting Engineers is seeking a motivated and talented Project (Civil) Designer to join our team.
Added 3 hours ago
E-Commerce Coordinator
Techo-Bloc
Longueuil, QC · Saint-Hubert, QC
Full-time
…for someone who enjoys balancing data-driven precision with creative product storytelling - and who finds the idea of completely rethinking a category structure more exciting than…
Added 3 hours ago
Concepteur matériel
Orthogone Technologies Inc.
Montreal, QC
Full-time
Orthogone Technologies Inc. is actually looking for Hardware designer.
Added 5 hours ago
Designer, Development (Mechanical)
Husky Technologies
Bolton, ON
Full-time
Creative ability to generate concept designs and select optimal concepts
Added 5 hours ago
Designer, Development (Tooling)
Husky Technologies
Bolton, ON
Full-time
Creative ability to generate concept designs and select optimal concepts
Added 7 hours ago
Senior Interior Designer
DMC Recruitment Group
Vancouver, BC
Full-time
As a Senior Interior Designer, you'll lead and work on projects from start to finish, balancing creative design with technical excellence and client-focused delivery. You'll play a key role…
Added 11 hours ago
Designer, Development (Tooling)
Husky Technologies
Bolton, ON
Full-time
Creative ability to generate concept designs and select optimal concepts
Added 11 hours ago
Designer, Development (Mechanical)
Husky Technologies
Bolton, ON
Full-time
Creative ability to generate concept designs and select optimal concepts
Added 17 hours ago
Designer, Development (Tooling)
Husky Technologies
Bolton, ON
Full-time
Creative ability to generate concept designs and select optimal concepts
Added 17 hours ago
Designer, Development (Mechanical)
Husky Technologies
Bolton, ON
Full-time
Creative ability to generate concept designs and select optimal concepts
Added 17 hours ago
Product Designer
Jobright.ai
Canada
Full-time
…process and helps users reach better job outcomes. The Product Designer shapes digital products from problem definition through implementation by defining user flows, creating and iterating…
Added 23 hours ago
Designer, Development (Mechanical)
Husky Technologies
Bolton, ON
Full-time
Creative ability to generate concept designs and select optimal concepts
Added 23 hours ago
Designer, Development (Tooling)
Husky Technologies
Bolton, ON
Full-time
Creative ability to generate concept designs and select optimal concepts
Added 1 day ago
Designer, Development (Tooling)
Husky Technologies
Bolton, ON
Full-time
Creative ability to generate concept designs and select optimal concepts
Added 1 day ago
3D Experiential Event Designer
MWD Creative Agency
Toronto, ON
Full-time
At MWD Creative, we don't just create events, we craft unforgettable narratives that transform brands into experiences people can't stop talking about. For over two decades, our…

H&M Group

H&M Sales Advisor

Mapleview Shopping Centre A36 900 Maple Ave, Burlington, ON, L7S 2J8, Canada

Pay: Compensation: Sales Associates Pay Rate $17.95 per hour**
Job type: Part-time
Apply by: Oct 9, 2026
Posting language: English
Posted: Sep 21, 2026

Apply About employer

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Original job description

Job Description

About the Role

As a Sales Advisor, you'll be responsible for providing excellent customer service, welcoming & guiding customers through your store to actively sell our products and providing customers with support & guidance. You'll use your fashion and product knowledge to provide our customers with all the relevant information they need for the best experience. You'll also work on garment refill & care, presentation and contribute to a clean and tidy sales floor and back of house, working closely with the rest of your store team to deliver an excellent customer experience.

A Day in the Life

Working at H&M means no two days are ever the same, but a typical day will include the following responsibilities*

Customer Sales & Profit

Provide excellent customer service: welcoming & guiding customers through the store & OMNI experience where available, supporting them with direct customer service
Willingness to engage and have conversations with customers to provide excellent service
Guide customers through our fashion trends, stories & products in all areas of the store
Ability to effectively promote and sell our products to customers
Actively promote our Customer Loyalty App (Hello Member) & in-store sustainability initiatives
Representing yourself and the H&M brand positively during all customer interactions
Support with commercial or operational actions to reach sales targets with store management team

General Information

Fashion & Trend Awareness

Keep up-to-date with fashion scene, trends, tendencies, styles, brands, products, competitors, and relevant influencers, etc.
Use your product & fashion knowledge to share relevant information to customers

Team & Development

Retain and share your service, fashion and store operations knowledge and skills with colleagues
Follow all procedures, routines, and legal requirements in all areas of the store
Give & receive feedback with your colleagues to learn, develop & support each other
Participate in relevant available Onboarding, introduction processes & trainings and courses relevant for your role & future development

Retail Operations/ Visual & Commercial Execution

Complete full garment cycle from unpacking and refill to steaming and ensure good garment care
Operate fitting room and checkout areas according to best practice & processes
Contribute to a clean and tidy sales floor and back of house (including stockrooms)
Support with garment presentation, execution and maintain attractive merchandise displays, clear trends & stories according to visual & commercial guidelines
Ensure good stock levels with replenishment routines on sales floor
Upkeep & follow best practice for any in-store OMNI Services & in-store tech services/tools, etc (Instore Care App, Click & Collect, Smart Store etc)
Support with opening and closing of the store
Following all H&S guidelines and legal requirements applicable to role and responsibilities

Qualifications

Who You Are

As a Sales Advisor, you'll be passionate about fashion and everything we create in-store.
Motivated by giving customers a great experience.
You should also be communicative, creative and curious, motivated, flexible, decisive, and action-oriented.
You should also enjoy working in a collaborative and dynamic environment.
You have sales experience working in a dynamic and collaborative environment that you can apply to your role
Experience working with customer service in fashion, retail or other service-related industries

Why You'll Love Working at H&M

We value diverse backgrounds, including but not limited to race, ethnicity, gender, age, religion, sexual orientation, and disability
We pride ourselves on being a values-driven organization, guided by our 7 unique values that have been part of our success story for over 75 years
You'll have access to our Colleague Resource Groups (CRGs) to find community and networking opportunities among colleagues
We are an inclusive company where you're encouraged to be yourself at work
You will have access to a large global talent community, where career growth and aspirations have no limits
We believe in supporting your overall wellbeing and offer comprehensive benefits inclusive of health insurance, wellness and family support programs, company match retirement plan, paid leave programs, and paid time off, including a community day to serve your local community
You'll be able to express your personal style with our employee discount at H&M, & Other Stories, and COS

Additional Information

Job Status: Hourly, Non-Exempt

EEOC Code: SLS

Compensation: Sales Associates Pay Rate $17.95 per hour**

*This job posting highlights the most critical responsibilities and requirements of the job and is not all-inclusive. There may be additional duties, and responsibilities assigned for this job at the company's discretion.

**H&M, in good faith, has assessed this posted range of compensation as the accurate range for this role and location at the time of this posting. H&M may ultimately pay more or less than the posted range depending on candidate qualifications. This range may be modified in the future.

We are committed to providing reasonable accommodations for applicants with disabilities. If you require assistance or accommodation during the application or interview process, please contact us at https://hm.ethicspoint.com, and use Ask a Question.

Benefits:

We offer all our employees at H&M Group attractive benefits with extensive development opportunities around the globe. All our employees receive a staff discount card, usable on all our H&M Group brands in stores and online. Brands covered by the discount are H&M (Beauty and Move included), COS, Weekday, Monki, H&M HOME, & Other Stories, ARKET, Afound. In addition to our staff discount, all our employees are included in our H&M Incentive Program – HIP. You can read more about our H&M Incentive Program here.

In addition to our global benefits, all our local markets offer different competitive perks and benefits. Please note that they may differ between employment type and countries.

Inclusion & Diversity:

H&M is a part of H&M Group. At H&M Group, we’re determined to create and maintain inclusive, diverse and equitable workplaces throughout our organization. Our teams should consist of a variety of people that share and combine their knowledge, experience and ideas. Having a diverse workforce leads to a positive impact on how we address challenges, on what we perceive possible and on how we choose to relate to our colleagues and customers all over the world. Hence, all diversity dimensions are considered in our recruitment process.

We strive to have a fair and equal process and therefore kindly ask you not to attach a cover letter in your application as they often contain information that easily can trigger unintentional biases.

Company Description:

H&M is a fashion brand that offers the latest styles and inspiration, from fashion pieces and unique designer collaborations to affordable wardrobe essentials. Our business idea is fashion & quality at the best price in a sustainable way. Learn more about H&M here.

H&M Fashion USA, Inc. – Maki Assessment Tool:

We use an online assessment tool called Maki for skills-based selection of applicants for sales advisor positions within some of our stores. Maki is not an automated decision-making tool. Rather, it is a tool that uses an AI-created avatar to present to you a set of multiple-choice questions. These questions are prepared by the H&M hiring team to assess candidates’ ability to perform the duties of the position for which they are applying. The assessment calculates your total score based on predefined point values provided by our H&M team. The hiring team will review your whole application, including your assessment score, to decide whether to advance each candidate to the next stage. Doing the assessment is optional. If you choose to complete the assessment, your score will be one factor that the hiring team considers.

If you have any difficulties or concerns with the online assessment method, you can request an alternative method of assessment by contacting [email protected]. Choosing an alternative method will not affect your chances of being considered for the position, nor does any assessment method provide an advantage or disadvantage in the selection process. You will have the opportunity to provide optional feedback immediately after the assessment and you may always ask questions.

When you take the assessment, we collect your responses and use this information to evaluate your suitability for the role to which you have applied. The answers are saved in your applicant profile. We do not sell the information captured in the questionnaire and do not use any personal information to train any AI models. Our applicant tracking system provider has access to this information but is contractually prohibited from using it for any other purpose.

During this process, we may collect information from you through cookies, with your consent. This may include details such as your electronic network activity information (IP address, timestamps, and device identifiers). This information is accessible to our hiring team but is otherwise kept confidential. For more information, please refer to our Cookie Notice.

We retain this information for 3 years in your applicant file and use it as set forth in our Applicant Privacy Notice. For more information on how your personal data is processed by us, please refer to our Applicant Privacy Notice.

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More about this job

Responsibilities

The Sales Advisor is responsible for providing excellent customer service, guiding customers through fashion trends, and actively promoting products and loyalty programs. They also perform operational tasks such as garment care, store replenishment, and maintaining a clean and organized sales floor.

Requirements

Candidates should have previous experience in customer service, retail, or fashion-related industries. Applicants must be passionate about fashion, communicative, and able to work effectively in a collaborative, dynamic team environment.

Skills

Customer service
Sales
Fashion knowledge
Communication
Teamwork
Visual merchandising
Stock replenishment
Retail operations
Trend awareness
Problem solving
Flexibility
Time management

Benefits

Health insurance
Wellness programs
Family support programs
Retirement plan
Paid leave
Paid time off
Employee discount
Incentive program

Visa sponsorship

Not detected in the job text

Keywords

Sales Advisor
Customer Service
Retail
Fashion
Merchandising
Stockroom
Omni-channel
Sustainability
Customer Loyalty
Fitting Room
Inventory Management
Visual Execution
Trend Awareness
Team Collaboration
H&M
Retail Operations

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