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Added 29 mins ago
AC
Part-time Student Advisor, AC Online
Algonquin College of Applied Arts and Technology
Ottawa, ON
- Part-time
In providing high-quality client service, the incumbent builds relationships with online learners through focused digital outreach and communication supports. The incumbent utilizes…
Added 29 mins ago
M
Senior H&B Consultant I
Marsh
Ottawa, ON
- Full-time
All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week
Added 29 mins ago
PC
Building Science Technologist
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Mississauga, ON
- $55,000 to $65,000 CAD / year
- Full-time
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Added 29 mins ago
LS
Senior Director – Project Management Office
Lock Search Group
Markham, ON
- Full-time
…multi-disciplinary organization. You will serve as a trusted advisor to senior leadership, providing visibility into portfolio performance, identifying risks and opportunities, and…
Added 29 mins ago
AC
Commercial Lines Underwriter P&C – Middle Market
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- Full-time
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Added 44 mins ago
PS
Talent Acquisition Specialist
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Markham, ON
- Full-time
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Added 59 mins ago
AI
Conseiller(ère) aux ressources humaines - HR Advisor
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- Full-time
Contribute to the quality and integrity of employee records administration by maintaining, updating, and organizing HR documentation in compliance with internal policies and legal…
Added 59 mins ago
B&
HR Business Partner (HRBP)
Black & McDonald Limited
Toronto, ON · Scarborough, ON
- $95,000 to $110,000 CAD / year
- Full-time
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Added 59 mins ago
HG
H&M Sales Advisor - [Location]
H&M Group
Toronto, ON
- Part-time
As a Sales Advisor, you'll be responsible for providing excellent customer service, welcoming & guiding customers through your store to actively sell our products and providing customers…
Added 59 mins ago
Category Specialist, Contingent Workforce
Trans Mountain
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Added 59 mins ago
PS
Advisor, Communications Business Partner
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Montreal, QC
- Full-time
As an Advisor, Communications Business Partner, you’ll work closely with the Senior Manager to support communications for PSP’s Corporate Groups, including Finance, Risk, Human Resources,…
Added 1 hour ago
DC
Manager - Canadian Tax
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Vancouver, BC
- Full-time
Deliver high-quality tax compliance and advisory services by reviewing complex corporate, personal, and trust tax returns, ensuring accuracy, compliance, and timely filings.
Added 1 hour ago
H
H&M Sales Advisor - [Location]
H&M
Toronto, ON
- Part-time
As a Sales Advisor, you'll be responsible for providing excellent customer service, welcoming & guiding customers through your store to actively sell our products and providing customers…
Added 1 hour ago
SQ
Clinical Activities Specialist – Project Coordinator
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…well-being of our communities by ensuring access to integrated, high-quality health and social…
Added 1 hour ago
N(
Academic Liaison, Energy & Natural Resources
NAIT (Northern Alberta Institute of Technology)
AB · Edmonton, AB
- Full-time
…advising services. Support team development and ensure high-quality, student-centered service…
Added 1 hour ago
IA
Internal Audit Project Manager
Invictus Accounting Group LLP
Vancouver, BC
- Full-time
…relationships by understanding business needs and serving as a trusted advisor. Develops action plans, responds to client requirements with practical and value-added solutions, and supports…
Added 1 hour ago
WI
Hydraulic Modeling, Water Resources Engineer
WSP in Canada
Markham, ON
- Full-time
Direct project execution by managing technical scope and related deliverables, including the oversight of quality assurance, and multidisciplinary coordination activities. You will be…
Added 1 hour ago
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Security Analyst - Pentest (3 to 5 years of experience)
GoSecure
Montreal, QC · Quebec, QC
- Full-time
Added 1 hour ago
CA
Fleet Manager
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Edmonton, AB · GMC Edmonton
- Full-time
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Added 1 hour ago
CG
Fleet Manager
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Edmonton, AB · GMC Edmonton
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Added 1 hour ago
B
Senior Relationship Manager
BMO
Mont-Royal, QC
- Full-time
Establish trusted advisor relationships with business owners, C-suite executives, and key decision-makers.
Added 1 hour ago
B
SENIOR ADVISOR, BUSINESS STRATEGY AND OPERATIONS
BDC
Montreal, QC
- Full-time
As Senior Advisor, Business Strategy & Operations, you will work directly with the Director, Business Strategy & Operations and the Vice-President, Business Planning & Operationalization…
Added 1 hour ago
B
Business Analyst - BizApps - New Grad (January 2027)
BDO
Toronto, ON
- Full-time
Act as a trusted advisor to external clients and BDO project teams in implementing finance, supply chain, Human Resources, and Customer relationship management systems
Added 1 hour ago
R&
Business Analyst V
Robertson & Company Ltd.
Toronto, ON
- Contract
Robertson is seeking a skilled Business Analyst V talent advisor to join our client in support of an existing vacancy.
Added 1 hour ago
Equipment Technician
Government of Alberta
AB
This position reports to the SSVI Services Advisor. The Equipment Technician repairs and maintains the specialized assistive technologies loaned to students who are blind or visually…

H&M Group

H&M Sales Advisor - [Location]

1 Dundas Street East, Toronto, ON, M5B 2R8, Canada

Compensation: Sales Associates Pay Rate $17.95 per hour** · Part-time

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Job details

Pay: Compensation: Sales Associates Pay Rate $17.95 per hour**
Job type: Part-time
Posting language: English
Posted: Nov 13, 2026

Original job description

Job Description

About the Role

As a Sales Advisor, you'll be responsible for providing excellent customer service, welcoming & guiding customers through your store to actively sell our products and providing customers with support & guidance. You'll use your fashion and product knowledge to provide our customers with all the relevant information they need for the best experience. You'll also work on garment refill & care, presentation and contribute to a clean and tidy sales floor and back of house, working closely with the rest of your store team to deliver an excellent customer experience.

A Day in the Life

Working at H&M means no two days are ever the same, but a typical day will include the following responsibilities*

Customer Sales & Profit

Provide excellent customer service: welcoming & guiding customers through the store & OMNI experience where available, supporting them with direct customer service
Willingness to engage and have conversations with customers to provide excellent service
Guide customers through our fashion trends, stories & products in all areas of the store
Ability to effectively promote and sell our products to customers
Actively promote our Customer Loyalty App (Hello Member) & in-store sustainability initiatives
Representing yourself and the H&M brand positively during all customer interactions
Support with commercial or operational actions to reach sales targets with store management team

General Information

Fashion & Trend Awareness

Keep up-to-date with fashion scene, trends, tendencies, styles, brands, products, competitors, and relevant influencers, etc.
Use your product & fashion knowledge to share relevant information to customers

Team & Development

Retain and share your service, fashion and store operations knowledge and skills with colleagues
Follow all procedures, routines, and legal requirements in all areas of the store
Give & receive feedback with your colleagues to learn, develop & support each other
Participate in relevant available Onboarding, introduction processes & trainings and courses relevant for your role & future development

Retail Operations/ Visual & Commercial Execution

Complete full garment cycle from unpacking and refill to steaming and ensure good garment care
Operate fitting room and checkout areas according to best practice & processes
Contribute to a clean and tidy sales floor and back of house (including stockrooms)
Support with garment presentation, execution and maintain attractive merchandise displays, clear trends & stories according to visual & commercial guidelines
Ensure good stock levels with replenishment routines on sales floor
Upkeep & follow best practice for any in-store OMNI Services & in-store tech services/tools, etc (Instore Care App, Click & Collect, Smart Store etc)
Support with opening and closing of the store
Following all H&S guidelines and legal requirements applicable to role and responsibilities

Qualifications

Who You Are

As a Sales Advisor, you'll be passionate about fashion and everything we create in-store.
Motivated by giving customers a great experience.
You should also be communicative, creative and curious, motivated, flexible, decisive, and action-oriented.
You should also enjoy working in a collaborative and dynamic environment.
You have sales experience working in a dynamic and collaborative environment that you can apply to your role
Experience working with customer service in fashion, retail or other service-related industries

Why You'll Love Working at H&M

We value diverse backgrounds, including but not limited to race, ethnicity, gender, age, religion, sexual orientation, and disability
We pride ourselves on being a values-driven organization, guided by our 7 unique values that have been part of our success story for over 75 years
You'll have access to our Colleague Resource Groups (CRGs) to find community and networking opportunities among colleagues
We are an inclusive company where you're encouraged to be yourself at work
You will have access to a large global talent community, where career growth and aspirations have no limits
We believe in supporting your overall wellbeing and offer comprehensive benefits inclusive of health insurance, wellness and family support programs, company match retirement plan, paid leave programs, and paid time off, including a community day to serve your local community
You'll be able to express your personal style with our employee discount at H&M, & Other Stories, and COS

Additional Information

Job Status: Hourly, Non-Exempt

EEOC Code: SLS

Compensation: Sales Associates Pay Rate $17.95 per hour**

*This job posting highlights the most critical responsibilities and requirements of the job and is not all-inclusive. There may be additional duties, and responsibilities assigned for this job at the company's discretion.

**H&M, in good faith, has assessed this posted range of compensation as the accurate range for this role and location at the time of this posting. H&M may ultimately pay more or less than the posted range depending on candidate qualifications. This range may be modified in the future.

We are committed to providing reasonable accommodations for applicants with disabilities. If you require assistance or accommodation during the application or interview process, please contact us at https://hm.ethicspoint.com, and use Ask a Question.

Benefits:

We offer all our employees at H&M Group attractive benefits with extensive development opportunities around the globe. All our employees receive a staff discount card, usable on all our H&M Group brands in stores and online. Brands covered by the discount are H&M (Beauty and Move included), COS, Weekday, Monki, H&M HOME, & Other Stories, ARKET, Afound. In addition to our staff discount, all our employees are included in our H&M Incentive Program – HIP. You can read more about our H&M Incentive Program here.

In addition to our global benefits, all our local markets offer different competitive perks and benefits. Please note that they may differ between employment type and countries.

Inclusion & Diversity:

H&M is a part of H&M Group. At H&M Group, we’re determined to create and maintain inclusive, diverse and equitable workplaces throughout our organization. Our teams should consist of a variety of people that share and combine their knowledge, experience and ideas. Having a diverse workforce leads to a positive impact on how we address challenges, on what we perceive possible and on how we choose to relate to our colleagues and customers all over the world. Hence, all diversity dimensions are considered in our recruitment process.

We strive to have a fair and equal process and therefore kindly ask you not to attach a cover letter in your application as they often contain information that easily can trigger unintentional biases.

Company Description:

H&M is a fashion brand that offers the latest styles and inspiration, from fashion pieces and unique designer collaborations to affordable wardrobe essentials. Our business idea is fashion & quality at the best price in a sustainable way. Learn more about H&M here.

H&M Fashion USA, Inc. – Maki Assessment Tool:

We use an online assessment tool called Maki for skills-based selection of applicants for sales advisor positions within some of our stores. Maki is not an automated decision-making tool. Rather, it is a tool that uses an AI-created avatar to present to you a set of multiple-choice questions. These questions are prepared by the H&M hiring team to assess candidates’ ability to perform the duties of the position for which they are applying. The assessment calculates your total score based on predefined point values provided by our H&M team. The hiring team will review your whole application, including your assessment score, to decide whether to advance each candidate to the next stage. Doing the assessment is optional. If you choose to complete the assessment, your score will be one factor that the hiring team considers.

If you have any difficulties or concerns with the online assessment method, you can request an alternative method of assessment by contacting [email protected]. Choosing an alternative method will not affect your chances of being considered for the position, nor does any assessment method provide an advantage or disadvantage in the selection process. You will have the opportunity to provide optional feedback immediately after the assessment and you may always ask questions.

When you take the assessment, we collect your responses and use this information to evaluate your suitability for the role to which you have applied. The answers are saved in your applicant profile. We do not sell the information captured in the questionnaire and do not use any personal information to train any AI models. Our applicant tracking system provider has access to this information but is contractually prohibited from using it for any other purpose.

During this process, we may collect information from you through cookies, with your consent. This may include details such as your electronic network activity information (IP address, timestamps, and device identifiers). This information is accessible to our hiring team but is otherwise kept confidential. For more information, please refer to our Cookie Notice.

We retain this information for 3 years in your applicant file and use it as set forth in our Applicant Privacy Notice. For more information on how your personal data is processed by us, please refer to our Applicant Privacy Notice.

Apply on jobs.smartrecruiters.com About employer

More about this job

Responsibilities

The Sales Advisor provides excellent customer service by guiding shoppers through fashion trends and products while maintaining a clean and organized store environment. They also handle operational tasks such as garment replenishment, fitting room management, and supporting sales targets.

Requirements

Candidates should have previous experience in customer service, retail, or fashion-related industries. A passion for fashion, strong communication skills, and the ability to work in a collaborative, dynamic environment are required.

Skills

Customer service
Sales
Fashion knowledge
Trend awareness
Visual merchandising
Stock replenishment
Communication
Teamwork
Retail operations
Garment care
Cash handling
Fitting room management

Benefits

Health insurance
Wellness programs
Family support programs
Retirement plan
Paid leave
Paid time off
Employee discount
Incentive program

Visa sponsorship

Not detected in the job text

Keywords

Sales Advisor
Customer Service
Retail
Fashion
Merchandising
Stockroom
Inventory
Omni-channel
Sustainability
Loyalty App
Visual Execution
Garment Care
Point of Sale
Team Collaboration
Trend Awareness

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Work requirements

Jobs in Canada