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Added 10 mins ago
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Nike - Sales Coach/Coach de vente - Montreal Eaton Center
Retailors
Montreal, QC
- Full-time
Assisting the Store Manager (Head Coach) by managing one or more of the store functions (sales, merchandising, operations, accounting, etc.) or by managing a particular floor/business in a…
Added 10 mins ago
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Nike -Senior Coach/coach sénior- Eaton De Montreal
Retailors
Montreal, QC
- Full-time
Added 24 mins ago
VF
Director, Communications
Vancouver Foundation
Remote, Canada
- $130,500 CAD / year
- Contract
- Remote
Direct Reports: Senior Manager, Strategic Communications; Manager, Content; Manager, Digital Communications Strategy; Manager, Marketing; Coordinator, Communications
Added 24 mins ago
SD
Gérant(e) Beauté, rémunéré(e) à l’heure temps partiel Quarts de travail flexibles Embauche feu vert
Shoppers Drug Mart
Varennes, QC
- Part-time
…retail industry while working for an award-winning national brand. Benefit from a purchase discount program, competitive pay and online learning through…
Added 24 mins ago
SD
Merchandiser, Hourly Part Time Day Greenlight Requisition
Shoppers Drug Mart
St. John's, NL
- Part-time
Supports Front Store Manager/Assistant Front Store Manager in maintaining the quality and standards
Added 24 mins ago
SD
Post Office Manager, Hourly Full Time Day
Shoppers Drug Mart
Hamilton, ON
- Full-time
…retail industry while working for an award-winning national brand. Benefit from a purchase discount program, competitive pay and online learning through…
Added 24 mins ago
SD
Merchandiser, Hourly Part Time Flexible Shifts
Shoppers Drug Mart
Toronto, ON
- Part-time
Supports Front Store Manager/Assistant Front Store Manager in maintaining the quality and standards
Added 24 mins ago
SD
Merchandiser, Hourly Full Time Day
Shoppers Drug Mart
Canmore, AB
- Full-time
Supports Front Store Manager/Assistant Front Store Manager in maintaining the quality and standards
Added 24 mins ago
Proposals and Marketing Manager
PCL Construction
Montreal, QC
As a Proposals and Marketing Manager for Construction PCL Inc. in Montréal, Quebec, you'll have the opportunity to join a fast‑growing team in the Québec market and help create meaningful…
Added 24 mins ago
Manager, Marketing Operations
Canadian Blood Services
Ottawa, ON · Toronto, ON
Canadian Blood Services is looking for a Temporary Full-Time Manager, Marketing Operations to join our dynamic Integrated Marketing team in our Donor Engagement and Corporate Reputation…
Added 25 mins ago
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Government Funding Manager
Ayming
Toronto, ON
- Full-time
Globally established brand where you can grow your career and make a meaningful impact.
Added 25 mins ago
ZA
Business Development Lead
ZAS Architects + Interiors
Vancouver, BC
- $65,000 to $80,000 CAD / year
- Full-time
Added 25 mins ago
MC
Manager, Commercial Activities
MacLachlan College
Oakville, ON
- $82,000 to $95,000 CAD / year
- Full-time
The Manager, Commercial Activities will develop and execute a marketing/business plan, that is on brand and focuses on MacLachlan's existing and future capacity and strengths.
Added 39 mins ago
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Forward Deployed AI Engineer - Associate Manager
Accenture
Calgary, AB · Vancouver, BC · Ottawa, ON · Toronto, ON
- Full-time
…research position. A Forward Deployed AI Engineer-Associate Manager is a production engineer who works embedded inside a client's enterprise, shoulder to shoulder with their teams, to make…
Added 39 mins ago
CC
Retail Shift Leader
Canna Cabana
Toronto, ON
- $17.95 to $19.5 CAD / hour
- Part-time
Oversee the responsibilities of the Store Manager in the absence of SM or ASM
Added 39 mins ago
R
Client Advisor Intern
RBC
Norfolk, ON
- Part-time
…solutions to their individual needs. You will champion the RBC brand and drive business by supporting new client acquisition and deepening existing relationships. If you have the…
Added 39 mins ago
PG
Senior Account Director, Social & Influencer
Publicis Groupe Holdings B.V
Toronto, ON
- Full-time
…and creator trends to paid amplification, measurement, and brand safety. You bring a sharp strategic POV, entrepreneurial energy, and the confidence to help clients see what’s next. Beauty…
Added 39 mins ago
GD
DYNAMITE - Team Leader FT - Centre Eaton Montreal
Groupe Dynamite, Inc Garage
Montreal, QC
- Full-time
Reporting to the Store Manager, your main focus as a Team Lead is contributing to your store success by promoting a positive shopping experience for each customer, which will build and…
Added 39 mins ago
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Coordinator, Specialty Leasing
OMERS
Mississauga, ON · Square One
- Full-time
As a Specialty Leasing Coordinator at Square One, you'll play a pivotal role in supporting the Senior Manager of Specialty Leasing to drive revenue and enhance the brand’s positioning. Your…
Added 54 mins ago
Seasonal Associate - Famous Footwear
Caleres
ON · NIAGARA ON THE L, ON
Must exercise independent judgment and discretion partnering with Store Sales Manager and/or Assistant Managers, as needed
Added 55 mins ago
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5798 - 3rd Key
Lids
Windsor, ON
- $18.1 USD / hour
- Part-time
Our retail salespeople are the heartbeat and energy of the Lids brand. These cap experts are committed to fostering a passion for sporting and fashion goods by meeting the needs of our…
Added 55 mins ago
TS
Store Associate
The Salvation Army in Canada
Sackville, NB
- Part-time
Internal: Store Manager, Corps Officer(s), volunteers, staff
Added 55 mins ago
NS
Senior Account Director, Social & Influencer
North Strategic
Toronto, ON
- $125,000 to $135,000 CAD / year
- Full-time
…and creator trends to paid amplification, measurement, and brand safety. You bring a sharp strategic POV, entrepreneurial energy, and the confidence to help clients see what’s next. Beauty…
Added 55 mins ago
AC
Panel Shop Technician
Actemium Canada
Mississauga, ON
- $50,000 to $70,000 CAD / year
- Full-time
…full-time permanent role reporting directly to the Panel Shop…
Added 55 mins ago
SF
Area Operations Manager
Soul Foods Group
Toronto, ON · Greater Toronto Area, Canada
- $60,000 to $70,000 CAD / year
- Full-time
Ensure all restaurants consistently uphold brand standards and deliver an outstanding guest experience every visit.

H&M Group

H&M Store Manager

21 Micmac Boulevard, Dartmouth, NS, B3A 4N3, Canada

Compensation: expected base salary range is $63700-$73255 annually** · Full-time

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Job details

Pay: Compensation: expected base salary range is $63700-$73255 annually**
Job type: Full-time
Posting language: English
Posted: Nov 3, 2026

Original job description

Job Description

About the Role
As a Store Manager, you’ll be responsible for the total holistic omni customer experience in your store, ensuring high visual and commercial curation & standards according to the store format location and global & regional strategies. You have the responsibility of leading the full store team to excel. You create an inclusive culture that promotes collaboration and entrepreneurial spirit and are responsible & aware of the store’s strengths, opportunities, and competitors. You’ll also be the person who analyzes and follows up on sales, creating plans to optimize results and profits.

A Day in the Life
Working at H&M means no two days are ever the same, but a typical day will include the following responsibilities*

Customer Sales & Profit

Responsible for the total OMNI customer experience in your store, ensuring visual and commercial curation according to your store format environment, global guidelines and regional strategies
Represent yourself and the H&M brand positively during all customer interactions
Establish, analyze, and follow up on sales & budget goals, and create plans to optimize results
Ensure personal customer service is provided in all areas of the store, ensuring your team initiates customer interactions, guiding customers through fashion stories and works towards actively selling our products
Following up that your teams are actively promoting our Customer Loyalty App (Hello Member) & in-store sustainability initiatives
Schedule to budgeted hours plan in line with sales budget and commercial activities
Ensure correct routines in fitting room and checkout, including transaction, returns and exchanges
Be aware of your store strengths and opportunities, identifying commercial opportunities and acting on them. Maintain competitor awareness & knowledge
Manage store maintenance in a cost-efficient way
Ensure all admin routines for both people and operations are handled in a correct way

Fashion & Trend Awareness

Keep up to date with fashion scene, trends, tendencies, styles, brands, products, competitors, and relevant influencers, etc
Ensure your team provides product and fashion knowledge as well as other relevant information during customer interactions
Ensure good understanding of the local area of your store, customers, competition, and fashion trends

Team & Development

Responsible for talent and performance management in your store – recruiting, onboarding, upskilling, and developing your team
Complete performance evaluations and succession planning to support business needs & team
Retain and share your knowledge and skills with your team
Strong collaboration with Area team and store leadership team including VMs
Ensure excellent communication & professionalism
Responsible for the teams planning & scheduling
Regular communication to store colleagues to inform, motivate and inspire – daily/weekly meetings, etc
Ensure all procedures, routines, security, and legal requirements in all areas of the store are followed
Participate in relevant available Onboarding & introduction processes, trainings and courses relevant for your role & future development

Retail Operations/ Visual & Commercial Execution

Ensure a clean and tidy sales floor and back of house.
Ensure high fashion quality, visual and commercial product presentation, with great garment care.
Ensure good stock levels and provide input on allocation to relevant area or sales market colleagues
Responsible for & supports with the daily opening & closing of store routines and processes
Ensure the full garment cycle – from delivery to garment presentation – and fitting room routines are according to our standards, processes, utilizing all tools and technology provided
Upkeep & following best practices for any in-store OMNI Services & in-store tech services/tools etc (Instore Care App, Click & Collect, Smart Store etc)
Secure a strong balance and the maintenance of price signs in-store and throughout the sales floor/store following guidelines according to global & local strategies & sales market/regional requirements to ensure a strong and consistent price perception throughout the store
Update & maintenance of BOH areas for all colleagues (key information, health & safety, tidiness etc)

Qualifications

Who You Are

To be a successful and effective Store Manager, you’ll be a strong leader who enjoys taking responsibility for others.
Confident in team coaching & development. You must be ambitious, an effective communicator, an analytical solution finder, capable of working with numbers & managing statistics.
Relevant experience working in a leadership position that you can apply to your role
Retail management and retail operations experience
Experience collaborating closely with a team

Why You’ll Love Working at H&M

We value diverse backgrounds, including but not limited to race, ethnicity, gender, age, religion, sexual orientation, and disability
We pride ourselves on being a values-driven organization, guided by our 7 unique values that have been part of our success story for over 75 years
You’ll have access to our Colleague Resource Groups (CRGs) to find community and networking opportunities among colleagues
We are an inclusive company where you’re encouraged to be yourself at work
You will have access to a large global talent community, where career growth and aspirations have no limits
We believe in supporting your overall wellbeing and offer comprehensive benefits inclusive of health insurance, wellness and family support programs, company match retirement plan, paid leave programs, and paid time off, including a community day to serve your local community
You’ll be able to express your personal style with our employee discount at H&M, & Other Stories, and COS

Additional Information

Compensation: expected base salary range is $63700-$73255 annually**

EEOC Code: OFM
Pay Status: Salary, Non-Exempt

*This job posting highlights the most critical responsibilities and requirements of the job and is not all-inclusive. There may be additional duties, and responsibilities assigned for this job at the company’s discretion.

**H&M, in good faith, has assessed this posted range of compensation as the accurate range for this role and location at the time of this posting. H&M may ultimately pay more or less than the posted range depending on candidate qualifications. This range may be modified in the future.

We are committed to providing reasonable accommodations for applicants with disabilities. If you require assistance or accommodation during the application or interview process, please contact us at https://hm.ethicspoint.com, and use Ask a Question.

Benefits:

We offer all our employees at H&M Group attractive benefits with extensive development opportunities around the globe. All our employees receive a staff discount card, usable on all our H&M Group brands in stores and online. Brands covered by the discount are H&M (Beauty and Move included), COS, Weekday, Monki, H&M HOME, & Other Stories, ARKET, Afound. In addition to our staff discount, all our employees are included in our H&M Incentive Program – HIP. You can read more about our H&M Incentive Program here.

In addition to our global benefits, all our local markets offer different competitive perks and benefits. Please note that they may differ between employment type and countries.

We offer: 25% Staff Discount - Medical, Pharmacy Vision and Dental Coverage – Employee Assistance Program - Vacation, Wellness, Holiday and Parental Pay – RRSP – Commuter Benefits, Health and Dependent Care FSA. Plus, additional Voluntary Benefits.

Inclusion & Diversity:

H&M is a part of H&M Group. At H&M Group, we’re determined to create and maintain inclusive, diverse and equitable workplaces throughout our organization. Our teams should consist of a variety of people that share and combine their knowledge, experience and ideas. Having a diverse workforce leads to a positive impact on how we address challenges, on what we perceive possible and on how we choose to relate to our colleagues and customers all over the world. Hence all diversity dimensions are taken into consideration in our recruitment process.

We strive to have a fair and equal process and therefore kindly ask you not to attach a cover letter in your application as they often contain information that easily can trigger unintentional biases.

Company Description:

At H&M, our purpose is to liberate fashion for the many. We want to shape a new world in Fashion. A world with one ultimate goal: to unleash your self-expression. As an H&M colleague, you’re encouraged to be yourself & more. You’ll take on new responsibilities from day one, learn skills for life, and find new ways to make your big dreams come true.

Our company is committed to fostering a culture of inclusion and belonging, and we actively seek colleagues who share our commitment.

H&M Fashion USA, Inc. – Maki Assessment Tool:

To manage the high volume of applications for roles with leadership responsibilities, we use an online assessment method. You will need to complete it as part of the application and screening process. Your responses will be scored by an assessment tool that applies to predefined criteria set by H&M Group.

After completing the assessment, you’ll have the opportunity to share feedback and ask questions.

If you experience any difficulties or prefer an alternative assessment method, please contact [email protected]. Choosing an alternative will not impact your application. For more information on how we process your personal data, please see our Privacy Notice.

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More about this job

Responsibilities

The Store Manager is responsible for the total omni-channel customer experience, ensuring high visual and commercial standards while leading the store team to achieve sales goals. They manage daily operations, talent development, and inventory, while maintaining a strong focus on fashion trends and local market opportunities.

Requirements

Candidates must have relevant experience in a leadership position, specifically within retail management and operations. Strong analytical skills, the ability to coach and develop teams, and a passion for fashion and customer service are essential.

Skills

Retail management
Team leadership
Visual merchandising
Sales analysis
Performance management
Customer service
Budgeting
Recruitment
Onboarding
Trend awareness
Inventory management
Communication
Problem solving
Operations management
Coaching

Benefits

Staff discount
Health insurance
Wellness programs
Family support programs
Company match retirement plan
Paid leave programs
Paid time off
Medical coverage
Pharmacy coverage
Vision coverage
Dental coverage
Employee assistance program
Parental pay
RRSP
Commuter benefits
Health and dependent care FSA

Visa sponsorship

Not detected in the job text

Keywords

Retail
Store Manager
Omni-channel
Visual Merchandising
Sales Goals
Talent Management
Performance Evaluation
Succession Planning
Inventory Management
Customer Loyalty
Sustainability
Fashion Trends
Operations
Recruitment
Coaching
Budgeting
Leadership
Retail Operations
Customer Experience
H&M

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