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Added 10 mins ago
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Business Intelligence Specialist
ABB
Milton, ON
- Full-time
The Business Intelligence Specialist plays a key role in supporting data-driven decision-making across the Marketing & Sales organization. This position is responsible for transforming data…
Added 10 mins ago
T
Senior Customer Success Manager
Trulioo
Remote, Canada
- $100,000 to $130,000 CAD / year
- Full-time
- Remote
Reporting to the Director, Customer Success, the Senior Customer Success Manager is responsible for maintaining and growing customer revenue and health by aligning customer needs, product…
Added 10 mins ago
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Food Service Supervisor
Havergal
Toronto, ON
- Full-time
Learn from and assist the Shift Manager to resolve labour relation issues, track and produce reports on weekly inventories, sales revenue, labour and food cost.
Added 10 mins ago
Senior Account Executive, Public Sector Professional Services
Amazon
Vancouver, BC
…seeking a senior and dynamic Professional Services Account Manager for Western Canada. You will be responsible for supporting new and existing clients in transformation projects related to…
Added 10 mins ago
Senior Account Executive, Public Sector Professional Services
Amazon
Toronto, ON
…seeking a senior and dynamic Professional Services Account Manager for Ontario. You will be responsible for supporting new and existing clients in transformation projects related to…
Added 10 mins ago
MS
Assistant Store Manager
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Saskatoon, SK
- Full-time
Assist the Store Manager to deliver sales plan/profit plan and other KPIs in conjunction with our annual performance objectives; manage the store team to achieve their role KPI’s
Added 10 mins ago
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Business Banking Associate
TD
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- Full-time
…structured training program before moving up to become an Account Manager on a team with a Relationship Manager or as a standalone Account Manager. Your future career path in TD Commercial…
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Gérant(e)
Michaels Stores
Levis, QC
- Full-time
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Added 10 mins ago
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Territory Manager
Acosta
AB · AB, Canada
- Full-time
Premium is seeking a Territory Manager to join our team in support of leading brands in the home appliance industry. This role focuses on driving sales, increasing brand recommendation…
Added 25 mins ago
LC
Front End Department Manager Full Time Day
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- Full-time
We’re looking for Talented Passionate Leaders with a proven record of delighting customers and growing sales. As a Manager in, you will have an immediate impact on sales and customer…
Added 25 mins ago
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Meat/Seafood Department Manager
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Ensure the department meets or exceeds sales and profitability goals
Added 25 mins ago
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Senior Analyst, Investment Platforms
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- Full-time
…(but are not limited to) fulfillment, operations, services, sales,…
Added 25 mins ago
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Analyst, Investment Platforms
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- Full-time
…(but are not limited to) fulfillment, operations, services, sales,…
Added 25 mins ago
Produce - Clerk Produce
Sobeys Capital Incorporated or a Franchise/Affiliate / ou une franchise/société affiliée
Yarmouth Indian Reserve No. 33, NS · Yarmouth, NS
Demonstrates superior customer service in accordance with Safeway’s programs
Added 25 mins ago
BH
Sr. Supply Chain Representative - Order Management
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- Full-time
…promptly, collecting and reporting Point-of-Sale information to Sales and Marketing, as well as collaborating with manager on system and account management improvements. This individual…
Added 25 mins ago
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Retail Store Manager
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Ottawa, ON
- Full-time
We're seeking a dynamic and results-driven Retail Store Manager to lead our store operations and drive business growth.
Added 25 mins ago
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Property Manager
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Vancouver, BC
- $75,000 to $105,000 CAD / year
- Full-time
Marcon is seeking a Property Manager to independently manage day-to-day property operations across an assigned portfolio of income-producing assets in the Lower Mainland. The portfolio may…
Added 25 mins ago
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Sr. Manager, Development, Tim Hortons, Ontario West (18 Month Fixed-Term)
Restaurant Brands International
Toronto, ON
- Full-time
Restaurant Brands International Inc. is one of the world's largest quick service restaurant companies with nearly $49 billion in annual system-wide sales and over 33,000 restaurants in more…
Added 25 mins ago
RC
Service Advisor at Hepson Equipment
Reesink Canada
Brandon, MB
- Full-time
The Service Advisor acts as the central communication link between customers, technicians, and the Service Manager, ensuring exceptional customer service, accurate work order processing,…
Added 25 mins ago
MB
Social Media Specialist
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- Full-time
Reporting to the Manager, Digital Marketing, the Social Media Specialist is responsible for developing and executing the social media strategy and content across Birks Group's social media…
Added 25 mins ago
WC
Business Development Representative (2026-402-CP)
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- Contract
…with experience in Business to Business(B2B), Software as a Service (B2B SaaS), IT services, or workforce development who understand how to execute outbound prospecting using modern sales…
Added 25 mins ago
HS
Service Manager – Heavy Equipment
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We are seeking an experienced Service Manager to oversee the Service Department and manage aftermarket support operations for heavy equipment, including diagnostics, repairs, and…
Added 25 mins ago
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7724 - Store Manager (H)
Lids
Charlottetown, PE
- $20 to $22 USD / hour
- Full-time
Lead and execute Lids selling strategy to achieve key performance indicators (KPIs), sales targets, and deliver exceptional customer service.
Added 25 mins ago
TH
Overnight Freight Associate Full Time - 7057 Polo Park
The Home Depot Canada
Winnipeg, MB
- Full-time
Freight Team Associates are responsible for stocking merchandise, organizing the sales floor to create a pleasant and safe shopping environment, and providing customer service as required…
Added 25 mins ago
TH
Merchandise Execution Associate Part Time - 7180 Winnipeg North
The Home Depot Canada
Winnipeg, MB
- Part-time
Merchandising Execution Associates (MEAs) perform in-store merchandising service activities such as merchandising projects, planogram maintenance, overhead organization, and display/signage…

H&M Group

H&M Store Manager

21 Micmac Boulevard, Dartmouth, NS, B3A 4N3, Canada

Compensation: expected base salary range is $63700-$73255 annually** · Full-time

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Job details

Pay: Compensation: expected base salary range is $63700-$73255 annually**
Job type: Full-time
Posting language: English
Posted: Nov 3, 2026

Original job description

Job Description

About the Role
As a Store Manager, you’ll be responsible for the total holistic omni customer experience in your store, ensuring high visual and commercial curation & standards according to the store format location and global & regional strategies. You have the responsibility of leading the full store team to excel. You create an inclusive culture that promotes collaboration and entrepreneurial spirit and are responsible & aware of the store’s strengths, opportunities, and competitors. You’ll also be the person who analyzes and follows up on sales, creating plans to optimize results and profits.

A Day in the Life
Working at H&M means no two days are ever the same, but a typical day will include the following responsibilities*

Customer Sales & Profit

Responsible for the total OMNI customer experience in your store, ensuring visual and commercial curation according to your store format environment, global guidelines and regional strategies
Represent yourself and the H&M brand positively during all customer interactions
Establish, analyze, and follow up on sales & budget goals, and create plans to optimize results
Ensure personal customer service is provided in all areas of the store, ensuring your team initiates customer interactions, guiding customers through fashion stories and works towards actively selling our products
Following up that your teams are actively promoting our Customer Loyalty App (Hello Member) & in-store sustainability initiatives
Schedule to budgeted hours plan in line with sales budget and commercial activities
Ensure correct routines in fitting room and checkout, including transaction, returns and exchanges
Be aware of your store strengths and opportunities, identifying commercial opportunities and acting on them. Maintain competitor awareness & knowledge
Manage store maintenance in a cost-efficient way
Ensure all admin routines for both people and operations are handled in a correct way

Fashion & Trend Awareness

Keep up to date with fashion scene, trends, tendencies, styles, brands, products, competitors, and relevant influencers, etc
Ensure your team provides product and fashion knowledge as well as other relevant information during customer interactions
Ensure good understanding of the local area of your store, customers, competition, and fashion trends

Team & Development

Responsible for talent and performance management in your store – recruiting, onboarding, upskilling, and developing your team
Complete performance evaluations and succession planning to support business needs & team
Retain and share your knowledge and skills with your team
Strong collaboration with Area team and store leadership team including VMs
Ensure excellent communication & professionalism
Responsible for the teams planning & scheduling
Regular communication to store colleagues to inform, motivate and inspire – daily/weekly meetings, etc
Ensure all procedures, routines, security, and legal requirements in all areas of the store are followed
Participate in relevant available Onboarding & introduction processes, trainings and courses relevant for your role & future development

Retail Operations/ Visual & Commercial Execution

Ensure a clean and tidy sales floor and back of house.
Ensure high fashion quality, visual and commercial product presentation, with great garment care.
Ensure good stock levels and provide input on allocation to relevant area or sales market colleagues
Responsible for & supports with the daily opening & closing of store routines and processes
Ensure the full garment cycle – from delivery to garment presentation – and fitting room routines are according to our standards, processes, utilizing all tools and technology provided
Upkeep & following best practices for any in-store OMNI Services & in-store tech services/tools etc (Instore Care App, Click & Collect, Smart Store etc)
Secure a strong balance and the maintenance of price signs in-store and throughout the sales floor/store following guidelines according to global & local strategies & sales market/regional requirements to ensure a strong and consistent price perception throughout the store
Update & maintenance of BOH areas for all colleagues (key information, health & safety, tidiness etc)

Qualifications

Who You Are

To be a successful and effective Store Manager, you’ll be a strong leader who enjoys taking responsibility for others.
Confident in team coaching & development. You must be ambitious, an effective communicator, an analytical solution finder, capable of working with numbers & managing statistics.
Relevant experience working in a leadership position that you can apply to your role
Retail management and retail operations experience
Experience collaborating closely with a team

Why You’ll Love Working at H&M

We value diverse backgrounds, including but not limited to race, ethnicity, gender, age, religion, sexual orientation, and disability
We pride ourselves on being a values-driven organization, guided by our 7 unique values that have been part of our success story for over 75 years
You’ll have access to our Colleague Resource Groups (CRGs) to find community and networking opportunities among colleagues
We are an inclusive company where you’re encouraged to be yourself at work
You will have access to a large global talent community, where career growth and aspirations have no limits
We believe in supporting your overall wellbeing and offer comprehensive benefits inclusive of health insurance, wellness and family support programs, company match retirement plan, paid leave programs, and paid time off, including a community day to serve your local community
You’ll be able to express your personal style with our employee discount at H&M, & Other Stories, and COS

Additional Information

Compensation: expected base salary range is $63700-$73255 annually**

EEOC Code: OFM
Pay Status: Salary, Non-Exempt

*This job posting highlights the most critical responsibilities and requirements of the job and is not all-inclusive. There may be additional duties, and responsibilities assigned for this job at the company’s discretion.

**H&M, in good faith, has assessed this posted range of compensation as the accurate range for this role and location at the time of this posting. H&M may ultimately pay more or less than the posted range depending on candidate qualifications. This range may be modified in the future.

We are committed to providing reasonable accommodations for applicants with disabilities. If you require assistance or accommodation during the application or interview process, please contact us at https://hm.ethicspoint.com, and use Ask a Question.

Benefits:

We offer all our employees at H&M Group attractive benefits with extensive development opportunities around the globe. All our employees receive a staff discount card, usable on all our H&M Group brands in stores and online. Brands covered by the discount are H&M (Beauty and Move included), COS, Weekday, Monki, H&M HOME, & Other Stories, ARKET, Afound. In addition to our staff discount, all our employees are included in our H&M Incentive Program – HIP. You can read more about our H&M Incentive Program here.

In addition to our global benefits, all our local markets offer different competitive perks and benefits. Please note that they may differ between employment type and countries.

We offer: 25% Staff Discount - Medical, Pharmacy Vision and Dental Coverage – Employee Assistance Program - Vacation, Wellness, Holiday and Parental Pay – RRSP – Commuter Benefits, Health and Dependent Care FSA. Plus, additional Voluntary Benefits.

Inclusion & Diversity:

H&M is a part of H&M Group. At H&M Group, we’re determined to create and maintain inclusive, diverse and equitable workplaces throughout our organization. Our teams should consist of a variety of people that share and combine their knowledge, experience and ideas. Having a diverse workforce leads to a positive impact on how we address challenges, on what we perceive possible and on how we choose to relate to our colleagues and customers all over the world. Hence all diversity dimensions are taken into consideration in our recruitment process.

We strive to have a fair and equal process and therefore kindly ask you not to attach a cover letter in your application as they often contain information that easily can trigger unintentional biases.

Company Description:

At H&M, our purpose is to liberate fashion for the many. We want to shape a new world in Fashion. A world with one ultimate goal: to unleash your self-expression. As an H&M colleague, you’re encouraged to be yourself & more. You’ll take on new responsibilities from day one, learn skills for life, and find new ways to make your big dreams come true.

Our company is committed to fostering a culture of inclusion and belonging, and we actively seek colleagues who share our commitment.

H&M Fashion USA, Inc. – Maki Assessment Tool:

To manage the high volume of applications for roles with leadership responsibilities, we use an online assessment method. You will need to complete it as part of the application and screening process. Your responses will be scored by an assessment tool that applies to predefined criteria set by H&M Group.

After completing the assessment, you’ll have the opportunity to share feedback and ask questions.

If you experience any difficulties or prefer an alternative assessment method, please contact [email protected]. Choosing an alternative will not impact your application. For more information on how we process your personal data, please see our Privacy Notice.

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More about this job

Responsibilities

The Store Manager is responsible for the total omni-channel customer experience, ensuring high visual and commercial standards while leading the store team to achieve sales goals. They manage daily operations, talent development, and inventory, while maintaining a strong focus on fashion trends and local market opportunities.

Requirements

Candidates must have relevant experience in a leadership position, specifically within retail management and operations. Strong analytical skills, the ability to coach and develop teams, and a passion for fashion and customer service are essential.

Skills

Retail management
Team leadership
Visual merchandising
Sales analysis
Performance management
Customer service
Budgeting
Recruitment
Onboarding
Trend awareness
Inventory management
Communication
Problem solving
Operations management
Coaching

Benefits

Staff discount
Health insurance
Wellness programs
Family support programs
Company match retirement plan
Paid leave programs
Paid time off
Medical coverage
Pharmacy coverage
Vision coverage
Dental coverage
Employee assistance program
Parental pay
RRSP
Commuter benefits
Health and dependent care FSA

Visa sponsorship

Not detected in the job text

Keywords

Retail
Store Manager
Omni-channel
Visual Merchandising
Sales Goals
Talent Management
Performance Evaluation
Succession Planning
Inventory Management
Customer Loyalty
Sustainability
Fashion Trends
Operations
Recruitment
Coaching
Budgeting
Leadership
Retail Operations
Customer Experience
H&M

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