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Added 12 mins ago
R&
Staff AI Developer - Toronto
Robots & Pencils
Toronto, ON
- Full-time
In this role, you will work as a key technical leader on a cross-functional team, defining AI architecture, leading model development and optimization, and solving challenging integration…
Added 12 mins ago
C
Director Consulting Services – Insurance
CGI
Toronto, ON
- Full-time
CGI is seeking a Director Consulting Services – Life Insurance to lead strategic growth, client engagement, and consulting delivery within the Canadian life insurance sector. Reporting to…
Added 12 mins ago
LS
Drill Coordinator
Lake Shore Gold
Timmins, ON
- Full-time
Excellent opportunity to continue your career with an established industry leader
Added 12 mins ago
DH
Creative Services Advisor
De Havilland Aircraft of Canada Limited
Calgary, AB
- Full-time
…production, maintenance, repair, and overhaul (MRO) services. Our operations are supported by a team of skilled engineers, technicians, and industry professionals who are dedicated to…
Added 12 mins ago
E
Warehouse Associate
EECOL
Regina, SK
- Full-time
When you join EECOL, you become part of a global leader in business-to-business distribution, logistics services and supply chain management solutions. We take pride in having an inclusive…
Added 12 mins ago
LV
GÉRANT.E-EN
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Vaudreuil-Dorion, QC
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…around the world to look and feel their best! Join our dynamic team to start a stimulating professional career in a committed and constantly evolving…
Added 12 mins ago
LV
ASSISTANT MANAGER-EN
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Added 27 mins ago
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Medical Device Reprocessing Technician
Clearpoint Health Network Inc.
Calgary, AB
- Full-time
…across Canada. Working in close collaboration with hospitals, insurance providers, regional health organizations and workers’ compensation boards, Clearpoint delivers high-quality care…
Added 42 mins ago
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Property Manager
BGIS
Regina, SK
- Full-time
BGIS is a global leader in integrated facility management services. With a combined team of over 10,000 globally, BGIS relentlessly focuses on delivering innovative service solutions that…
Added 42 mins ago
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Travailleur d'entrepôt congélateur / Warehouse Worker freezer
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- Full-time
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Added 42 mins ago
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Food Safety and Compliance Specialist
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- $45,000 to $47,000 CAD / year
- Full-time
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Added 42 mins ago
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Food Safety and Compliance Specialist
Rentokil Initial
Nanaimo, BC
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- Full-time
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Added 42 mins ago
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Route Service Representative - UniFirst Canada
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- Full-time
Support Daily Operations: Assist our service team by loading and unloading route trucks, ensuring each day begins with accuracy and efficiency.
Added 42 mins ago
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Food Safety and Compliance Specialist
Rentokil Initial
Nanaimo, BC
- $45,000 to $47,000 CAD / year
- Full-time
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Added 57 mins ago
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Leadership Program Director
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Torrance, ON
- Part-time
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Added 57 mins ago
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Controller, Assistant
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Added 57 mins ago
Software Development Manager, Amazon Fulfillment Technologies (AFT) - Outbound/Flow
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Added 57 mins ago
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Coordinator, Specialty Leasing
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- Full-time
…pop-ups. Oversee tenant set-up to move-out and ensure smooth operations across these…
Added 57 mins ago
RI
Food Safety and Compliance Specialist
Rentokil Initial
Kamloops, BC
- $45,000 to $47,000 CAD / year
- Full-time
…development. We are proud to say that the majority of our management team began their journey with us as specialists. This is a testament to our strong belief in promoting from within and…
Added 1 hour ago
Manager in Training
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We currently have an opportunity for an energetic, service-oriented leader to join our Leadership Development Program. Successful candidates will be given the opportunity to work with all…
Added 1 hour ago
FC
Manager, Group Administration
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Edmonton, AB
- Full-time
You'll lead people and operations, but you'll also have the opportunity to influence how the function evolves - including processes, workflows, technology, service delivery, team capability…
Added 1 hour ago
HP
Director of Finance
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Bridgewater, NS
- Full-time
Hiring Manager’s Note - We’re looking for someone who is both strategic and hands-on - a finance leader who wants to understand how the Home operates, build strong relationships across the…
Added 1 hour ago
M
Analyste de Support à la Production / Production Support Analyst
mthree
Montreal, QC
- $70,000 to $90,000 CAD / year
- Full-time
Aspire à se développer en tant qu’individu, collègue et leader du support à la production.
Added 1 hour ago
CF
Travailleur d'entrepôt congélateur / Warehouse Worker freezer
CTS Foods
Montreal, QC
- Full-time
Les entreprises alimentaires CTS Inc. est un leader dans l'importation et la distribution de produits alimentaires, s'approvisionnant et livrant une gamme variée de produits alimentaires de…
Added 1 hour ago
MM
Test Specialist
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Calgary, AB
- Full-time
…technology, Modine has sharpened its focus as a specialized leader in commercial HVAC and data center solutions into a new era. Throughout this evolution, our dynamic and collaborative…

H&M Group

H&M Store Manager

21 Micmac Boulevard, Dartmouth, NS, B3A 4N3, Canada

Compensation: expected base salary range is $63700-$73255 annually** · Full-time

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Job details

Pay: Compensation: expected base salary range is $63700-$73255 annually**
Job type: Full-time
Posting language: English
Posted: Nov 3, 2026

Original job description

Job Description

About the Role
As a Store Manager, you’ll be responsible for the total holistic omni customer experience in your store, ensuring high visual and commercial curation & standards according to the store format location and global & regional strategies. You have the responsibility of leading the full store team to excel. You create an inclusive culture that promotes collaboration and entrepreneurial spirit and are responsible & aware of the store’s strengths, opportunities, and competitors. You’ll also be the person who analyzes and follows up on sales, creating plans to optimize results and profits.

A Day in the Life
Working at H&M means no two days are ever the same, but a typical day will include the following responsibilities*

Customer Sales & Profit

Responsible for the total OMNI customer experience in your store, ensuring visual and commercial curation according to your store format environment, global guidelines and regional strategies
Represent yourself and the H&M brand positively during all customer interactions
Establish, analyze, and follow up on sales & budget goals, and create plans to optimize results
Ensure personal customer service is provided in all areas of the store, ensuring your team initiates customer interactions, guiding customers through fashion stories and works towards actively selling our products
Following up that your teams are actively promoting our Customer Loyalty App (Hello Member) & in-store sustainability initiatives
Schedule to budgeted hours plan in line with sales budget and commercial activities
Ensure correct routines in fitting room and checkout, including transaction, returns and exchanges
Be aware of your store strengths and opportunities, identifying commercial opportunities and acting on them. Maintain competitor awareness & knowledge
Manage store maintenance in a cost-efficient way
Ensure all admin routines for both people and operations are handled in a correct way

Fashion & Trend Awareness

Keep up to date with fashion scene, trends, tendencies, styles, brands, products, competitors, and relevant influencers, etc
Ensure your team provides product and fashion knowledge as well as other relevant information during customer interactions
Ensure good understanding of the local area of your store, customers, competition, and fashion trends

Team & Development

Responsible for talent and performance management in your store – recruiting, onboarding, upskilling, and developing your team
Complete performance evaluations and succession planning to support business needs & team
Retain and share your knowledge and skills with your team
Strong collaboration with Area team and store leadership team including VMs
Ensure excellent communication & professionalism
Responsible for the teams planning & scheduling
Regular communication to store colleagues to inform, motivate and inspire – daily/weekly meetings, etc
Ensure all procedures, routines, security, and legal requirements in all areas of the store are followed
Participate in relevant available Onboarding & introduction processes, trainings and courses relevant for your role & future development

Retail Operations/ Visual & Commercial Execution

Ensure a clean and tidy sales floor and back of house.
Ensure high fashion quality, visual and commercial product presentation, with great garment care.
Ensure good stock levels and provide input on allocation to relevant area or sales market colleagues
Responsible for & supports with the daily opening & closing of store routines and processes
Ensure the full garment cycle – from delivery to garment presentation – and fitting room routines are according to our standards, processes, utilizing all tools and technology provided
Upkeep & following best practices for any in-store OMNI Services & in-store tech services/tools etc (Instore Care App, Click & Collect, Smart Store etc)
Secure a strong balance and the maintenance of price signs in-store and throughout the sales floor/store following guidelines according to global & local strategies & sales market/regional requirements to ensure a strong and consistent price perception throughout the store
Update & maintenance of BOH areas for all colleagues (key information, health & safety, tidiness etc)

Qualifications

Who You Are

To be a successful and effective Store Manager, you’ll be a strong leader who enjoys taking responsibility for others.
Confident in team coaching & development. You must be ambitious, an effective communicator, an analytical solution finder, capable of working with numbers & managing statistics.
Relevant experience working in a leadership position that you can apply to your role
Retail management and retail operations experience
Experience collaborating closely with a team

Why You’ll Love Working at H&M

We value diverse backgrounds, including but not limited to race, ethnicity, gender, age, religion, sexual orientation, and disability
We pride ourselves on being a values-driven organization, guided by our 7 unique values that have been part of our success story for over 75 years
You’ll have access to our Colleague Resource Groups (CRGs) to find community and networking opportunities among colleagues
We are an inclusive company where you’re encouraged to be yourself at work
You will have access to a large global talent community, where career growth and aspirations have no limits
We believe in supporting your overall wellbeing and offer comprehensive benefits inclusive of health insurance, wellness and family support programs, company match retirement plan, paid leave programs, and paid time off, including a community day to serve your local community
You’ll be able to express your personal style with our employee discount at H&M, & Other Stories, and COS

Additional Information

Compensation: expected base salary range is $63700-$73255 annually**

EEOC Code: OFM
Pay Status: Salary, Non-Exempt

*This job posting highlights the most critical responsibilities and requirements of the job and is not all-inclusive. There may be additional duties, and responsibilities assigned for this job at the company’s discretion.

**H&M, in good faith, has assessed this posted range of compensation as the accurate range for this role and location at the time of this posting. H&M may ultimately pay more or less than the posted range depending on candidate qualifications. This range may be modified in the future.

We are committed to providing reasonable accommodations for applicants with disabilities. If you require assistance or accommodation during the application or interview process, please contact us at https://hm.ethicspoint.com, and use Ask a Question.

Benefits:

We offer all our employees at H&M Group attractive benefits with extensive development opportunities around the globe. All our employees receive a staff discount card, usable on all our H&M Group brands in stores and online. Brands covered by the discount are H&M (Beauty and Move included), COS, Weekday, Monki, H&M HOME, & Other Stories, ARKET, Afound. In addition to our staff discount, all our employees are included in our H&M Incentive Program – HIP. You can read more about our H&M Incentive Program here.

In addition to our global benefits, all our local markets offer different competitive perks and benefits. Please note that they may differ between employment type and countries.

We offer: 25% Staff Discount - Medical, Pharmacy Vision and Dental Coverage – Employee Assistance Program - Vacation, Wellness, Holiday and Parental Pay – RRSP – Commuter Benefits, Health and Dependent Care FSA. Plus, additional Voluntary Benefits.

Inclusion & Diversity:

H&M is a part of H&M Group. At H&M Group, we’re determined to create and maintain inclusive, diverse and equitable workplaces throughout our organization. Our teams should consist of a variety of people that share and combine their knowledge, experience and ideas. Having a diverse workforce leads to a positive impact on how we address challenges, on what we perceive possible and on how we choose to relate to our colleagues and customers all over the world. Hence all diversity dimensions are taken into consideration in our recruitment process.

We strive to have a fair and equal process and therefore kindly ask you not to attach a cover letter in your application as they often contain information that easily can trigger unintentional biases.

Company Description:

At H&M, our purpose is to liberate fashion for the many. We want to shape a new world in Fashion. A world with one ultimate goal: to unleash your self-expression. As an H&M colleague, you’re encouraged to be yourself & more. You’ll take on new responsibilities from day one, learn skills for life, and find new ways to make your big dreams come true.

Our company is committed to fostering a culture of inclusion and belonging, and we actively seek colleagues who share our commitment.

H&M Fashion USA, Inc. – Maki Assessment Tool:

To manage the high volume of applications for roles with leadership responsibilities, we use an online assessment method. You will need to complete it as part of the application and screening process. Your responses will be scored by an assessment tool that applies to predefined criteria set by H&M Group.

After completing the assessment, you’ll have the opportunity to share feedback and ask questions.

If you experience any difficulties or prefer an alternative assessment method, please contact [email protected]. Choosing an alternative will not impact your application. For more information on how we process your personal data, please see our Privacy Notice.

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More about this job

Responsibilities

The Store Manager is responsible for the total omni-channel customer experience, ensuring high visual and commercial standards while leading the store team to achieve sales goals. They manage daily operations, talent development, and inventory, while maintaining a strong focus on fashion trends and local market opportunities.

Requirements

Candidates must have relevant experience in a leadership position, specifically within retail management and operations. Strong analytical skills, the ability to coach and develop teams, and a passion for fashion and customer service are essential.

Skills

Retail management
Team leadership
Visual merchandising
Sales analysis
Performance management
Customer service
Budgeting
Recruitment
Onboarding
Trend awareness
Inventory management
Communication
Problem solving
Operations management
Coaching

Benefits

Staff discount
Health insurance
Wellness programs
Family support programs
Company match retirement plan
Paid leave programs
Paid time off
Medical coverage
Pharmacy coverage
Vision coverage
Dental coverage
Employee assistance program
Parental pay
RRSP
Commuter benefits
Health and dependent care FSA

Visa sponsorship

Not detected in the job text

Keywords

Retail
Store Manager
Omni-channel
Visual Merchandising
Sales Goals
Talent Management
Performance Evaluation
Succession Planning
Inventory Management
Customer Loyalty
Sustainability
Fashion Trends
Operations
Recruitment
Coaching
Budgeting
Leadership
Retail Operations
Customer Experience
H&M

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