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Added 11 mins ago
Store Manager - Smart Centres Calgary Southeast
Reitmans (Canada) Ltée/Ltd
Calgary, AB
Full-time
Operations: Manage inventory, compliance, and procedures. Demonstrate strong organizational, time management, prioritization, and multitasking skills.
Added 11 mins ago
Assistant Store Manager - Smart Centres Vernon
Reitmans (Canada) Ltée/Ltd
Vernon, BC
Full-time
…impact! As an Assistant Store Manager, you’ll help drive daily operations while motivating your team, fostering collaboration, and contributing to a culture rooted in engagement and…
Added 11 mins ago
Branch Manager (Broadmead Branch)
Royal Bank of Canada
Saanich, BC
Full-time
· Lead change and allocate resources to meet the needs of the community, growing sales, revenue, and market share
Added 11 mins ago
Membership Sales Advisors, Toronto
Equinox
Toronto, ON
Full-time
…by pre-planning the month with strategic outreach, in-club lead generation and securing member referrals. Under the management of a General Manager, the support of a Regional Manager and a…
Added 26 mins ago
Retail Supervisor, Part Time - High Street SC
Gap
Abbotsford, BC
Part-time
…If you want to be part of an iconic American brand, and help lead the way for where we’re headed, we’d love to have you join…
Added 26 mins ago
Corporate Store Key Holder
Bulk Barn
Toronto, ON
Lead and assist workers in performing their day-to-day tasks
Added 26 mins ago
Retail Floor Team Member - Whitby (Part-Time)
Talize Inc / Recycling Rewards
Whitby, ON
Part-time
Are you ready to make an impact, lead with purpose, and grow your career? Apply now and let’s transform the world of retail - one sustainable step at a time.
Added 56 mins ago
Customer Service Supervisor
Multy
Vaughan, ON
$55,000 to $72,000 USD / year
Full-time
As our customer base and retail partnerships continue to expand across Canada, the United States, and international markets, delivering responsive, accurate, and world-class customer…
Added 56 mins ago
Sr. Sales Operations Analyst
Columbia Sportswear Company
London, ON
Full-time
The Sales Operations team is looking for a Sr. Sales Operations Analyst for our Canada Headquarters located in London, Ontario.
Added 1 hour ago
Coordonnateur/Coordonnatrice de magasin Temps plein Winners/HomeSense-Carrefour de la Rive-Sud
The TJX Companies, Inc.
Boucherville, QC
Full-time
We’re looking for a Retail Store Coordinator to join our team in a welcoming environment. In this role, you’ll lead and inspire to deliver outstanding customer experiences. If you thrive in…
Added 1 hour ago
Assistant Manager, Guest Experience | Cornwall Centre
lululemon
Regina, SK
Full-time
Provide retail floor leadership to team members, including making in-the-moment decisions to maintain efficiency and effectiveness of retail floor coverage and operations.
Added 1 hour ago
(CAN) Health and Beauty Team Lead
Walmart Canada
Calgary, AB
Full-time
Added 2 hours ago
Assistant Manager, Guest Experience | Midtown, Saskatoon
lululemon
Saskatoon, SK
Full-time
Provide retail floor leadership to team members, including making in-the-moment decisions to maintain efficiency and effectiveness of retail floor coverage and operations.
Added 2 hours ago
Enterprise Customer Success Manager
Apex Systems
Toronto, ON
$50 to $60 USD / hour
Full-time
Develop and lead the onboarding, adoption, and scaling strategy for a portfolio of retail partners leveraging the client's product
Added 3 hours ago
Product Operations Educator (Full Time) | Polo Park
lululemon
Winnipeg, MB
Full-time
Product Operations Educators are experts in organization and efficiency, executing inventory processing and other product operations, as directed and according to the company’s standards.…
Added 3 hours ago
Director - Global Procurement, Store Development & Facilities
lululemon
Vancouver, BC
Full-time
The Director, Facilities & Store Development Procurement supports stakeholders across key corporate, retail and design business areas in meeting their business goals and objectives. In…
Added 4 hours ago
Pharmacist, Hourly Part Time Day
Loblaw Companies Limited
Oshawa, ON
Part-time
To manage the operations of the Pharmacy while on duty, including providing consultation to both customers and health care providers, practice to full scope in providing professional…
Added 4 hours ago
Manager, Acquisition Operations
Loblaw Companies Limited
Toronto, ON
Full-time
The Manager, Acquisitions (Operations & Integration) will Lead Operational Integration, Cross-Functional Coordination, Process Optimization & Development. Support Post-Deal Performance…
Added 4 hours ago
Pharmacist, Hourly Part Time Day
Loblaw Companies Limited
Oshawa, ON
Part-time
To manage the operations of the Pharmacy while on duty, including providing consultation to both customers and health care providers, practice to full scope in providing professional…
Added 4 hours ago
Team Lead (Part time) - Reitmans
RCL - Reitmans Canada Ltd/Ltée
Sherwood Park, AB
Part-time
As a Team Lead, you will collaborate with the management team to keep operations running smoothly and inspire the team to deliver an outstanding customer experience. With your leadership,…
Added 4 hours ago
Grocery Department Manager Full Time Afternoon
No Frills
Powell River, BC
Full-time
…connections is valued – as we shape the future of Canadian retail, together. Our commitment to positively impact the lives of all Canadians provides employees a range of opportunities and…
Added 4 hours ago
Moncler Team Lead (Holt Renfrew Bloor)
BoF Careers
Toronto, ON · Greater Toronto Area, Canada
Full-time
Joining Moncler means being part of a dynamic retail environment where style, service, and human connection come together, and where you have the opportunity to grow, contribute, and make…
Added 4 hours ago
Assistant Manager
Cineplex
Kamloops, BC · CPX Aberdeen Mall
Part-time
You have demonstrated ability to lead a team during high volume business periods in multiple departments.
Added 5 hours ago
Operations Maintenance Lead
Shell
Sarnia, ON
Full-time
The SMC Production team is seeking an Operations Maintenance Lead – Process #2 (Catalytic Reformers/ Hydrotreaters) to join their team at the Sarnia Refinery.
Added 6 hours ago
Vendor Manager, Musical Instruments, Amazon Canada
Amazon
Toronto, ON · Vancouver, BC
…site merchandising, buying, pricing, inventory management, operations, online marketing, and finance to optimize performance for our vendor…

H&M Group

Supervisor

100 City Centre Drive, Mississauga, ON, L5B 2C9, Canada

Pay: Compensation: $25.20-$26.46
Job type: Full-time
Working hours: 32-40 hours a week
Posting language: English
Posted: Sep 28, 2026

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Original job description

Company Description

Job Description

As a Supervisor, you play a pivotal role in shaping exceptional customer experiences that not only drive sales but also foster an inspiring and welcoming store atmosphere. You lead by example, supporting the management team in delivering outstanding service and operational excellence. With your strong organizational and communication skills, you will energise and drive the team to create a shopping journey for our customers that are authentic, personalized, and engaging.

Key Responsibilities:

Delivering an excellent customer experience through expert styling advice, good product knowledge, and an engaging store environment
Taking responsibility for store opening and closing procedures, while providing support to the wider management team as needed
Interpreting sales data and collaborating with store leadership to optimize the commercial performance of the store
Leading and inspiring a team of sales assistants to consistently uphold exceptional service standards
Overseeing day-to-day store operations such as delivery, replenishment and shop floor cover to ensure efficiency, compliance, and excellence
Acting as a brand ambassador, embodying the company’s values and ensuring every customer interaction is memorable and meaningful

Qualifications

Previous experience in retail / hospitality, with a good understanding of store operations, including opening and closing procedures and stock delivery processing.
Customer-focused: You enjoy engaging with people and are committed to delivering excellent service.
Product Passion: You have a genuine interest in the products we offer and love sharing that enthusiasm with customers
Adaptable and flexible: Adaptable and responsive to changing priorities and customer requests.
Action-oriented: Proactive and driven to take initiative and get things done.
Strong communicator: You have a genuine interest in people and actively listen to understand their needs and perspectives.
Eager to Learn: Open to feedback and actively seek out opportunities for personal and professional development.
Comfortable working varied hours, including evenings, weekends, and holidays.

Additional Information

This is a Full Time position with a contract of 32-40 hours a week.
Apply by sending in your CV in English as soon as possible.

We do not use artificial intelligence or automated tools to screen applications or review CVs. All applications are reviewed by our Talent Acquisition team.

Compensation: $25.20-$26.46

Benefits:

We’re committed to supporting our employees with a range of attractive benefits and valuable development opportunities. As a member of our team, you’ll enjoy a 25% staff discount across all H&M Group brands - available both in-store and online. Additionally, every employee is included in our H&M Incentive Program (HIP), designed to reward your contributions and support your growth within the company. You can read more about our H&M Incentive Program here. 

In addition to this Canada based colleagues also receive:

Health & Dental Coverage
RRSP Program
25% Staff Discount
Vacation/Wellness, Holiday, and Parental Pay
Life & Disability Insurance
Employee Assistance program (EPA)
Employee Referral Bonus

Inclusion & Diversity

At H&M Group, we are committed to fostering inclusive, diverse, and equitable workplaces across our entire organisation. We believe that teams thrive when they bring together a wide range of backgrounds, perspectives, and experiences. This diversity enhances our ability to solve problems creatively, expand our thinking, and build meaningful connections with colleagues and customers around the world. That’s why we consider all dimensions of diversity throughout our recruitment process - ensuring our workforce reflects the richness of the communities we serve.

COS offers a wardrobe of ready-to-wear and accessories rooted in exceptional quality and lasting design. The brand has an elevated aesthetic that embodies luxury with an emphasis on craftsmanship, innovation and compelling fashion movements.

All your information will be kept confidential according to EEO guidelines.

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More about this job

Responsibilities

The Supervisor leads the team to deliver exceptional customer experiences while managing daily store operations and commercial performance. They act as a brand ambassador, ensuring store standards are met through effective team inspiration and operational excellence.

Requirements

Candidates must have previous experience in retail or hospitality with a strong understanding of store operations and stock processing. The role requires a customer-focused individual who is adaptable, proactive, and comfortable working varied hours including weekends and holidays.

Skills

Customer service
Retail operations
Team leadership
Sales data analysis
Communication
Organizational skills
Product knowledge
Styling advice
Inventory management
Problem solving
Adaptability
Proactive
Active listening

Benefits

Staff discount
Incentive program
Health coverage
Dental coverage
RRSP program
Vacation pay
Wellness pay
Holiday pay
Parental pay
Life insurance
Disability insurance
Employee assistance program
Employee referral bonus

Visa sponsorship

Not detected in the job text

Keywords

Retail
Hospitality
Store operations
Customer experience
Sales
Team management
Inventory replenishment
Brand ambassador
Commercial performance
Stock delivery
Leadership
Communication
Customer service
Retail management

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