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H&M

DC Associate Driver - Inbound 1st Shift (Tier 2)

Ajax, ON, Canada

Job type: Full-time
Apply by: Oct 30, 2026
Posting language: English
Posted: Sep 30, 2026

Apply About employer

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Original job description

Job Description

Please note, the shift pattern for this role will be Thursday-Monday or based on business needs.

As a DC Associate order picker Driver, you will support the team in delivering efficient and smooth service with excellent garment care to our customers, following our best practice and routines, in line with set targets for service, efficiency, cost & sustainability.

WHAT YOU'LL DO:

Certified to drive advanced machinery within the H&M portfolio. Ensure an efficient and effective product flow by following our operational routines in your everyday work which includes but is not limited to::

Unloading and sorting garments arriving daily by truck or container
Picking, allocating, inducting, packing and shipping the right number of garments and/or products for our customers
Process returns ensuring the correct refund is issued to our customers
Stay informed about current campaigns and activities to maximize sales opportunities
Keep yourself updated and working with ongoing Sustainability initiatives
Keep your DC environment clean & organized to support operation excellence
Work in accordance with H&M standards and local legislation with Health and Safety and Security routines to guarantee your personal safety as well as the safety of your colleagues
Complies with all Power Industrial Equipment safety guidelines and trainings. Maintains proper safety documents per OSHA and Company guidelines for operating Order Picker.

WHO YOU'LL WORK WITH:

In this role, you will work closely with your:

DC Team Leader
DC Advanced Users
DC System Specialist
DC Associates (cross-functional)

WHO YOU ARE:

The right candidate will have a strong understanding of inbound/outbound operations processes, excellent communication skills, and a willingness to learn and adapt to change
Prior warehouse experience preferred
Certified or willing to be certified to drive H&M machinery, 6 months of sit-down counterbalance experience, including but not limited to pallet jacks and forklifts and order picker.

WHAT YOU NEED TO SUCCEED:

Certified to drive basic machinery within the H&M portfolio
Understanding of inbound and/or outbound operations processes
Strong communication & willingness to learn and adapt to change
Attention to detail in relation to order processing and driving of machinery
Ability to collaborate and co-create with others
Agile mindset with a positive attitude toward change and meaningful growth
Always act in a professional manner and act as a role model for our company values
Inclusive and empathetic towards others whilst encouraging diversity
Ability to understand your impact on others and contribution to the bigger picture
Ability to lift in excess of 50 lbs.
Ability to stand for long periods of time, bend, stretch, engage in repetitive motions, push, pull, carry items
Ability to climb a ladder and use a step stool which will involve heights
May be required to pull/push manual jack – 10 to 50 lbs.
If required, ability to operate electric pallet jack and/or high-low machinery
If required, ability to operate a scanning gun
If required, ability to operate strapping machine
Ability to take initiative in completing tasks and solve problems, Complies with all Power Industrial Equipment safety guidelines and trainings.
Ability to operate or willing to be trained on Order picker power equipment that reaches up to 42ft in the air. Ability to move cartons up to 50lbs to and from high rack locations consistently.

WHO WE ARE:

At H&M, our Logistics network ensures a seamless, flexible, and swift distribution process, by delivering products to our stores and online customers, every single day. Working as part of a demand-driven, efficient, circular supply chain, our dynamic logistics teams are consciously committed to, and guided by our values. We work with scalable and innovative technical solutions, with our customer in mind. We don’t just go with the flow- we manage it, together with our service-focused, competent, motivated teams around the world.

Simply put, our Logistics function ensures the right product arrives at the right place, at the right time, with the right quality and at the right cost within all channels– with the least possible impact on the environment.

WHY YOU'LL LOVE WORKING HERE:

We offer all our employees at H&M Group attractive benefits with extensive development opportunities around the globe. All our employees receive a staff discount card, usable on all our H&M Group brands in stores and online. Brands covered by the discount are H&M (Beauty and Move included), COS, Weekday, Monki, H&M HOME, & Other Stories, ARKET, Afound. In addition to our staff discount, all our employees are included in our H&M Incentive Program – HIP. You can read more about our H&M Incentive Program here.

In addition to our global benefits, all our local markets offer different competitive perks and benefits. Please note that they may differ between employment type and countries.

JOIN US

Our uniqueness comes from a combination of many things – our inclusive and collaborative culture, our strong values, and opportunities for growth. But most of all, it’s our people who make us who we are.

Compensation: Salary for this role is hourly**

*This job posting highlights the most critical responsibilities and requirements of the job and is not all-inclusive. There may be additional duties, and responsibilities assigned for this job at the company’s discretion.

**H&M, in good faith, has assessed this posted range of compensation as the accurate range for this role and location at the time of this posting. H&M may ultimately pay more or less than the posted range depending on candidate qualifications. This range may be modified in the future.

Take the next step in your career together with us. The journey starts here.

**Please note, this role is open due to an existing vacancy.

H&M Maki Assessment Tool 

We use an online assessment tool called Maki for skills-based selection of applicants for sales advisor positions within some of our stores. Maki is a tool that uses an AI-created avatar to present to you a set of multiple-choice questions. These questions are prepared by the H&M hiring team to assess candidates’ ability to perform the duties of the position for which they are applying. The assessment calculates your total score based on predefined point values provided by our H&M team. The hiring team will review your whole application, including your assessment score, to decide whether to advance each candidate to the next stage. Doing the assessment is optional. If you choose to complete the assessment, your score will be one factor that the hiring team considers.

Maki is not an automated decision-making tool. However, it does involve the use of “artificial intelligence” (AI) to assess job applicants if you define AI broadly to include any machine-based system that (for certain objectives) uses input to generate content or other output.

If you have any difficulties or concerns with the online assessment method, you can request an alternative method of assessment by contacting recruitment_support@hm.com. Choosing an alternative method will not affect your chances of being considered for the position, nor does any assessment method provide an advantage or disadvantage in the selection process. You will have the opportunity to provide optional feedback immediately after the assessment and you may always ask questions.

When you take the assessment, we collect your responses and use this information to evaluate your suitability for the role to which you have applied. The answers are saved in your applicant profile. We do not sell the information captured in the questionnaire and do not use any personal information to train any AI models. Our applicant tracking system provider has access to this information but is contractually prohibited from using it for any other purpose.

During this process, we may collect information from you through cookies, with your consent. This may include details such as your electronic network activity information (IP address, timestamps, and device identifiers). This information is accessible to our hiring team but is otherwise kept confidential. For more information, please refer to our Cookie Notice.

We retain this information for 3 years in your applicant file and use it as set forth in our Applicant Privacy Notice. For more information on how your personal data is processed by us, please refer to our Applicant Privacy Notice.

Additional Information

All your information will be kept confidential according to EEO guidelines.

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More about this job

Responsibilities

Unload and sort incoming garments, then pick, allocate, pack, and ship products while processing returns and maintaining efficient product flow. Operate warehouse machinery safely, follow operational and sustainability routines, and keep the distribution center clean and organized.

Requirements

Candidates should understand inbound or outbound warehouse operations, communicate effectively, pay close attention to detail, and be willing to learn and adapt. Prior warehouse experience is preferred; candidates must be certified or willing to be certified on machinery and able to meet the physical demands of the role, including lifting up to 50 pounds and operating an order picker at heights up to 42 feet.

Skills

Inbound and Outbound Operations
Warehouse Operations
Order Picking
Forklift Operation
Order Picker Operation
Garment Handling
Order Processing
Attention to Detail
Communication
Team Collaboration
Problem-Solving
Adaptability
Health and Safety Compliance
Inventory and Product Flow
Sustainability Practices

Benefits

Employee Discount
H&M Incentive Program
Development Opportunities

Visa sponsorship

Not detected in the job text

Keywords

Inbound Operations
Outbound Operations
Distribution Center
Warehouse
Order Picker
Forklift
Sit-Down Counterbalance
Pallet Jack
Electric Pallet Jack
High-Low Machinery
Power Industrial Equipment
Garment Handling
Unloading
Sorting
Picking
Allocating
Inducting
Packing
Shipping
Returns Processing
Order Processing
OSHA
Health and Safety
Security Routines
Product Flow
Sustainability
Scanning Gun
Strapping Machine
Manual Jack

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