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Added 16 mins ago
HT
VP, Accounting & Controllership (Husky)
Husky Technologies
Bolton, ON
- Full-time
Husky TechnologiesTM offers a wealth of opportunity for personal growth and development. Most importantly, Husky Technologies TM offers an opportunity to work with – and be challenged by –…
Added 16 mins ago
EF
Member Advisor (North Delta Branch)
Envision Financial
Delta, BC
- $46,900 to $50,200 USD / year
- Full-time
We are currently seeking a Member Advisor to join our team.
Added 16 mins ago
TA
Service Advisor
Trotman Auto Group
Abbotsford, BC
- Full-time
At Abbotsford Mazda, we support technicians, customers, and the entire dealership operation. As a Service Advisor, you’ll play a key role in ensuring a smooth workflow, exceptional service,…
Added 46 mins ago
DB
Part Time Bridal Sales
David's Bridal
Winnipeg, MB
- Part-time
…whether that means the event or the wedding dress that matches a personal style - or the career that is a perfect fit. Join a company that dominates the products in their category – 1 out…
Added 1 hour ago
TO
Manager, HIS & Clinical Solutions
The Ottawa Hospital
Ottawa, ON
- Full-time
The Manager serves as a key advisor to the Director, Atlas Alliance Fusion Operations and Informatics to manage and ensure the successful deployment, implementation, and maintenance of the…
Added 2 hours ago
NB
BANKING ADVISOR
National Bank of Canada
Drummondville, QC
- Full-time
A career as a Banking Advisor at National Bank is a varied role that allows you to live your ambitions and have a positive impact on your own life as well as the lives of your clients and…
Added 2 hours ago
PH
Medical Imaging Nurse/Registered Nurse (RN), MI ACU - BC Children’s Hospital
Provincial Health Services Authority
Vancouver, BC
- Temporary
…groups within healthcare settings. This involves recognizing personal biases, institutional barriers, engaging in anti-racism education and training and advocating for systemic…
Added 3 hours ago
OT
Consultant
Open Text Corporation
Richmond Hill, ON
- Other
Act as a trusted advisor to customers, helping them plan, coordinate, and execute partner onboarding and migration initiatives.
Added 4 hours ago
NB
Banking Advisor
National Bank of Canada
Montreal, QC
- Full-time
A career as a Banking Advisor at National Bank is a varied role that allows you to live your ambitions and have a positive impact on your own life as well as the lives of your clients and…
Added 4 hours ago
RO
Advisor, Water and Wastewater Strategic Infrastructure Planning
Region of Peel
Brampton, ON
- Contract
The Advisor supports the Water and Wastewater Asset Management team in strategic infrastructure planning and integrated asset management. This role provides expert advice and leadership in…
Added 4 hours ago
MD
Chief of Operations - Core Operations Director
Minnesota Direct Care and Treatment
Saint-Paul, NB · St.-Paul, NB
- Full-time
…leadership for the agency’s internal operations and serve as a key advisor to the Commissioner and Deputy Commissioners. This role guides and supports critical functions such as fiscal…
Added 4 hours ago
Financial Advisor - Yonge & 16th (37.5 hours/week)
Scotiabank
Richmond Hill, ON
…through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital…
Added 5 hours ago
NB
Financial Advisor
National Bank of Canada
Saint-Bruno, QC
- Full-time
A career as a Banking Advisor at National Bank is a varied role that allows you to live your ambitions and have a positive impact on your own life as well as the lives of your clients and…
Added 5 hours ago
Member Advisor (North Delta Branch)
First West
Delta, BC
We are currently seeking a Member Advisor to join our team.
Added 5 hours ago
AW
Compliance Officer, Temporary - 12 Months
Aviso Wealth
Remote, Canada
- $83,000 to $90,000 CAD / year
- Temporary
- Remote
Experience as a Branch Compliance Officer, Branch Manager, Branch Auditor, Compliance Officer, or Financial Advisor in a mutual fund dealer or investment dealer firm is preferred
Added 5 hours ago
LC
Business Relationship Manager - Waterloo
Libro Credit Union
Waterloo, ON
- Full-time
…comprehensive financial solutions. The BRM acts as a trusted advisor to local businesses and agricultural producers, addressing both their business and personal banking…
Added 5 hours ago
F
Director, Measurement & Analytics
Flywheel
Toronto, ON
- Full-time
Build and maintain strong relationships with client stakeholders, acting as a trusted advisor on commerce and analytics strategies
Added 5 hours ago
OM
Associate Director, Search
Omnicom Media
Toronto, ON
- Full-time
Act as a trusted advisor on paid search and activation strategy
Added 5 hours ago
A
Compliance Officer, Temporary - 12 Months
Aviso
Vancouver, BC
- $83,000 to $90,000 CAD / year
- Temporary
Experience as a Branch Compliance Officer, Branch Manager, Branch Auditor, Compliance Officer, or Financial Advisor in a mutual fund dealer or investment dealer firm is preferred
Added 6 hours ago
VF
Member Advisor (Princeton) Part-Time
Valley First
Princeton, BC
- Part-time
We are currently seeking a part-time Member Advisor to join our team in Princeton.
Added 6 hours ago
HT
VP, Accounting & Controllership (Husky)
Husky Technologies
Bolton, ON
- Full-time
Husky TechnologiesTM offers a wealth of opportunity for personal growth and development. Most importantly, Husky Technologies TM offers an opportunity to work with – and be challenged by –…
Added 6 hours ago
FW
Member Advisor (Princeton) Part-Time
First West
Princeton, BC
- Part-time
We are currently seeking a part-time Member Advisor to join our team in Princeton.
Added 6 hours ago
T
Senior Relationship Manager
TD
Vancouver, BC
- Full-time
Act as a trusted advisor expected to meet the needs of customers by providing creative products/solutions Actively use sales platforms to build a robust understanding of our…
Added 6 hours ago
E
Sr Advisor IT Systems
Enbridge
Calgary, AB
- Full-time
…excellence, innovation, and sustainable growth. We are seeking a Sr Advisor IT Systems who will be a key member of the Enterprise Marketing & Risk Management (MRM) team. In this role you…
Added 6 hours ago
Senior Craft Recruiter
PCL Construction
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Ensures workforce documentation, including résumés, personal and jobsite information, apprenticeship, safety tickets, etc. is filed appropriately in a confidential manner and in accordance…

H&M

H&M Sales Advisor

Oakville, ON, Canada

Compensation: Sales Associates Pay Rate $17.95 per hour** · Part-time

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Job details

Pay: Compensation: Sales Associates Pay Rate $17.95 per hour**
Job type: Part-time
Apply by: Nov 29, 2026
Posting language: English
Posted: Oct 30, 2026

Original job description

Job Description

About the Role

As a Sales Advisor, you'll be responsible for providing excellent customer service, welcoming & guiding customers through your store to actively sell our products and providing customers with support & guidance. You'll use your fashion and product knowledge to provide our customers with all the relevant information they need for the best experience. You'll also work on garment refill & care, presentation and contribute to a clean and tidy sales floor and back of house, working closely with the rest of your store team to deliver an excellent customer experience.

A Day in the Life

Working at H&M means no two days are ever the same, but a typical day will include the following responsibilities*

Customer Sales & Profit

Provide excellent customer service: welcoming & guiding customers through the store & OMNI experience where available, supporting them with direct customer service
Willingness to engage and have conversations with customers to provide excellent service
Guide customers through our fashion trends, stories & products in all areas of the store
Ability to effectively promote and sell our products to customers
Actively promote our Customer Loyalty App (Hello Member) & in-store sustainability initiatives
Representing yourself and the H&M brand positively during all customer interactions
Support with commercial or operational actions to reach sales targets with store management team

General Information

Fashion & Trend Awareness

Keep up-to-date with fashion scene, trends, tendencies, styles, brands, products, competitors, and relevant influencers, etc.
Use your product & fashion knowledge to share relevant information to customers

Team & Development

Retain and share your service, fashion and store operations knowledge and skills with colleagues
Follow all procedures, routines, and legal requirements in all areas of the store
Give & receive feedback with your colleagues to learn, develop & support each other
Participate in relevant available Onboarding, introduction processes & trainings and courses relevant for your role & future development

Retail Operations/ Visual & Commercial Execution

Complete full garment cycle from unpacking and refill to steaming and ensure good garment care
Operate fitting room and checkout areas according to best practice & processes
Contribute to a clean and tidy sales floor and back of house (including stockrooms)
Support with garment presentation, execution and maintain attractive merchandise displays, clear trends & stories according to visual & commercial guidelines
Ensure good stock levels with replenishment routines on sales floor
Upkeep & follow best practice for any in-store OMNI Services & in-store tech services/tools, etc (Instore Care App, Click & Collect, Smart Store etc)
Support with opening and closing of the store
Following all H&S guidelines and legal requirements applicable to role and responsibilities

Qualifications

Who You Are

As a Sales Advisor, you'll be passionate about fashion and everything we create in-store.
Motivated by giving customers a great experience.
You should also be communicative, creative and curious, motivated, flexible, decisive, and action-oriented.
You should also enjoy working in a collaborative and dynamic environment.
You have sales experience working in a dynamic and collaborative environment that you can apply to your role
Experience working with customer service in fashion, retail or other service-related industries

Why You'll Love Working at H&M

We value diverse backgrounds, including but not limited to race, ethnicity, gender, age, religion, sexual orientation, and disability
We pride ourselves on being a values-driven organization, guided by our 7 unique values that have been part of our success story for over 75 years
You'll have access to our Colleague Resource Groups (CRGs) to find community and networking opportunities among colleagues
We are an inclusive company where you're encouraged to be yourself at work
You will have access to a large global talent community, where career growth and aspirations have no limits
We believe in supporting your overall wellbeing and offer comprehensive benefits inclusive of health insurance, wellness and family support programs, company match retirement plan, paid leave programs, and paid time off, including a community day to serve your local community
You'll be able to express your personal style with our employee discount at H&M, & Other Stories, and COS

Additional Information

Job Status: Hourly, Non-Exempt

EEOC Code: SLS

Compensation: Sales Associates Pay Rate $17.95 per hour**

*This job posting highlights the most critical responsibilities and requirements of the job and is not all-inclusive. There may be additional duties, and responsibilities assigned for this job at the company's discretion.

**H&M, in good faith, has assessed this posted range of compensation as the accurate range for this role and location at the time of this posting. H&M may ultimately pay more or less than the posted range depending on candidate qualifications. This range may be modified in the future.

We are committed to providing reasonable accommodations for applicants with disabilities. If you require assistance or accommodation during the application or interview process, please contact us at https://hm.ethicspoint.com, and use Ask a Question.

Benefits:

We offer all our employees at H&M Group attractive benefits with extensive development opportunities around the globe. All our employees receive a staff discount card, usable on all our H&M Group brands in stores and online. Brands covered by the discount are H&M (Beauty and Move included), COS, Weekday, Monki, H&M HOME, & Other Stories, ARKET, Afound. In addition to our staff discount, all our employees are included in our H&M Incentive Program – HIP. You can read more about our H&M Incentive Program here.

In addition to our global benefits, all our local markets offer different competitive perks and benefits. Please note that they may differ between employment type and countries.

Inclusion & Diversity:

H&M is a part of H&M Group. At H&M Group, we’re determined to create and maintain inclusive, diverse and equitable workplaces throughout our organization. Our teams should consist of a variety of people that share and combine their knowledge, experience and ideas. Having a diverse workforce leads to a positive impact on how we address challenges, on what we perceive possible and on how we choose to relate to our colleagues and customers all over the world. Hence, all diversity dimensions are considered in our recruitment process.

We strive to have a fair and equal process and therefore kindly ask you not to attach a cover letter in your application as they often contain information that easily can trigger unintentional biases.

Company Description:

H&M is a fashion brand that offers the latest styles and inspiration, from fashion pieces and unique designer collaborations to affordable wardrobe essentials. Our business idea is fashion & quality at the best price in a sustainable way. Learn more about H&M here.

H&M Fashion USA, Inc. – Maki Assessment Tool:

We use an online assessment tool called Maki for skills-based selection of applicants for sales advisor positions within some of our stores. Maki is not an automated decision-making tool. Rather, it is a tool that uses an AI-created avatar to present to you a set of multiple-choice questions. These questions are prepared by the H&M hiring team to assess candidates’ ability to perform the duties of the position for which they are applying. The assessment calculates your total score based on predefined point values provided by our H&M team. The hiring team will review your whole application, including your assessment score, to decide whether to advance each candidate to the next stage. Doing the assessment is optional. If you choose to complete the assessment, your score will be one factor that the hiring team considers.

If you have any difficulties or concerns with the online assessment method, you can request an alternative method of assessment by contacting recruitment_support@hm.com. Choosing an alternative method will not affect your chances of being considered for the position, nor does any assessment method provide an advantage or disadvantage in the selection process. You will have the opportunity to provide optional feedback immediately after the assessment and you may always ask questions.

When you take the assessment, we collect your responses and use this information to evaluate your suitability for the role to which you have applied. The answers are saved in your applicant profile. We do not sell the information captured in the questionnaire and do not use any personal information to train any AI models. Our applicant tracking system provider has access to this information but is contractually prohibited from using it for any other purpose.

During this process, we may collect information from you through cookies, with your consent. This may include details such as your electronic network activity information (IP address, timestamps, and device identifiers). This information is accessible to our hiring team but is otherwise kept confidential. For more information, please refer to our Cookie Notice.

We retain this information for 3 years in your applicant file and use it as set forth in our Applicant Privacy Notice. For more information on how your personal data is processed by us, please refer to our Applicant Privacy Notice.

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More about this job

Responsibilities

Welcome and assist customers, share fashion and product knowledge, promote products and loyalty initiatives, and support sales targets. Maintain merchandise presentation and stock levels, complete garment care and replenishment tasks, operate store service areas, and help keep the store clean and safe.

Requirements

Candidates should be passionate about fashion, motivated to provide an excellent customer experience, and communicative, collaborative, flexible, and action-oriented. Sales experience in a dynamic team environment and customer service experience in fashion, retail, or another service industry are expected; no education requirement is stated.

Skills

Customer Service
Retail Sales
Product Knowledge
Fashion Trend Awareness
Communication
Active Selling
Customer Engagement
Merchandising
Garment Care
Stock Replenishment
Visual Presentation
Teamwork
Flexibility
Problem Solving
Store Operations
Time Management

Benefits

Health Insurance
Wellness Programs
Family Support Programs
Company-Matched Retirement Plan
Paid Leave
Paid Time Off
Community Service Day
Employee Discount
Incentive Program
Career Development Opportunities

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Retail Sales
Fashion
Product Knowledge
Customer Loyalty App
Hello Member
Sustainability Initiatives
Sales Targets
Fashion Trends
Garment Cycle
Garment Care
Steaming
Fitting Room Operations
Checkout Operations
Visual Merchandising
Stock Replenishment
Omni Services
Click And Collect
Smart Store
Instore Care App
Store Opening And Closing
Health And Safety
Onboarding
Customer Experience
Retail Operations

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