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Added 9 mins ago
GS
Human Resources Manager
GSU-Greater Sudbury Utilities
Sudbury, ON
- Full-time
…team, overseeing the effective delivery of HR programs and services across the employee life cycle. Working closely with the Vice President, you will help advance HR priorities, strengthen…
Added 3 hours ago
QE
VP People
Quark Expeditions
Toronto, ON
- $170,000 to $220,000 CAD / year
- Full-time
Partner with Group HR, Payroll and Shared Services to deliver efficient, scalable and compliant people operations, while serving as a trusted advisor to the President and senior leaders
Added 3 hours ago
NB
Associate
National Bank of Canada
Saint-Félicien, QC · St-Félicien, QC
- Full-time
…Reporting to the regional manager, you will team up with a wealth advisor to offer an exceptional client experience. Collaboration and partnership will be key to your…
Added 3 hours ago
NB
Associate
National Bank of Canada
Victoriaville, QC
- Full-time
…Reporting to the regional manager, you will team up with a wealth advisor to offer an exceptional client experience. Collaboration and partnership will be key to your…
Added 3 hours ago
NB
Banking Advisor
National Bank of Canada
QC · Saint-Donat-de-Montcalm, QC
- Full-time
A career as a Banking Advisor at National Bank is a varied role that allows you to live your ambitions and have a positive impact on your own life as well as the lives of your clients and…
Added 3 hours ago
NB
Senior Director Benefits Governance
National Bank of Canada
Montreal, QC
- Full-time
…offering. As a recognized leader in the field, you act as a trusted advisor to the leadership teams and contribute to attracting, engaging, and retaining talent through competitive,…
Added 3 hours ago
NB
Wealth Associate
National Bank of Canada
Mississauga, ON
- Full-time
Excellent customer services in person, on the phone, and by email
Added 3 hours ago
NB
Wealth Associate
National Bank of Canada
London, ON
- Full-time
…Reporting to the regional manager, you will team up with a wealth advisor to offer an exceptional client experience. Collaboration and partnership will be key to your…
Added 3 hours ago
NB
Senior Market Intelligence Advisor Insurance
National Bank of Canada
Montreal, QC
- Full-time
A career as a Senior Market Intelligence Advisor within the Insurance Sales and Distribution team at National Bank means acting as a strategic partner to accelerate growth and optimize the…
Added 3 hours ago
NB
Wealth Associate
National Bank of Canada
Oakville, ON
- Full-time
…Reporting to the regional manager, you will team up with a wealth advisor to offer an exceptional client experience. Collaboration and partnership will be key to your…
Added 3 hours ago
NB
Senior Advisor Operational Risk Management
National Bank of Canada
Montreal, QC
- Full-time
A career as a Senior Advisor Operational Risk within the Operational Risk Governance and Transformation team at National Bank means acting as the lead specialist responsible for the…
Added 3 hours ago
NB
Wealth Associate
National Bank of Canada
AB · Edmonton, AB
- Full-time
…Reporting to the regional manager, you will team up with a wealth advisor to offer an exceptional client experience. Collaboration and partnership will be key to your…
Added 3 hours ago
NB
Associate
National Bank of Canada
Richmond, BC
- Full-time
…Reporting to the regional manager, you will team up with a wealth advisor to offer an exceptional client experience. Collaboration and partnership will be key to your…
Added 3 hours ago
NB
Retirement Strategy Advisor
National Bank of Canada
Vancouver, BC
- Full-time
A career as a retirement Strategy Advisor at National Bank means acting as an expert·in retirement planning and strategies for clients. With your expertise, you can help your clients during…
Added 4 hours ago
BV
BILINGUAL HUMAN RECOURSES GENERALIST
Bureau Veritas | Marine & Offshore
Halifax, NS
- Full-time
2-4 years of progressive experience in an HR Generalist, HR Advisor, or similar role.
Added 7 hours ago
MC
Bilingual Wish Discovery Coordinator (12-month contract)/Coordonnateur.trice, exploration des rêves (contrat 12 mois)
Make-A-Wish Canada
Montreal, QC
- Full-time
Added 8 hours ago
D
Personal Finance Advisor
Desjardins
Repentigny, QC · Terrebonne, QC
- Full-time
As a personal finance advisor, you’re responsible for developing and maintaining lasting and trusting business relationships with members and clients, to ensure they’re satisfied. Your role…
Added 8 hours ago
SR
Contract Specialist
STRIVE Recruitment Inc.
Hamilton, ON
- Full-time
STRIVE is a specialist recruitment firm offering proactive recruitment solutions in Accounting & Finance, Corporate Administration, and Manufacturing Operations. STRIVE supports various…
Added 8 hours ago
EF
Assistant Branch Manager (Willoughby Branch)
Envision Financial
Langley (District), BC · Langley, BC
- $64,400 to $82,500 CAD / year
- Full-time
The ABM is responsible for the leadership of an assigned team of branch advisory employees (up to the Financial Advisor position) and ensures current and potential members receive…
Added 8 hours ago
Dir. Sportsnet Marketing
Rogers Communications
Toronto, ON
…portfolio, television and specialty brands, streaming products and services, and Rogers’ national radio network of 40+…
Added 9 hours ago
A
Lead Process Engineer
Ausenco
Burlington, ON
- Full-time
…engineering teams, oversee technical quality, and serve as a trusted advisor to clients and project…
Added 9 hours ago
Assistant Branch Manager (Willoughby Branch)
First West
Langley (District), BC · Langley, BC
The ABM is responsible for the leadership of an assigned team of branch advisory employees (up to the Financial Advisor position) and ensures current and potential members receive…
Added 9 hours ago
Account Manager Group Benefits
The Canada Life Assurance Company
Toronto, ON
Promote additional products and services with consultants/advisors, clients and client relationship managers to enhance client retention
Added 10 hours ago
L
Legal Director
Lumentis
Innisfil, ON
- Full-time
Partner with commercial, operations, engineering, HR, and finance leaders as a collaborative, business-minded advisor.
Added 10 hours ago
RB
Client Advisor
Royal Bank of Canada
Bonnyville, AB
- Part-time
Client Advisor Intern – Job ID Code 2251 | Client Advisor – Job ID Code 2252

H&M

H&M Sales Advisor

Innisfil, ON, Canada

Compensation: Sales Associates Pay Rate $17.95 per hour** · Part-time

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Job details

Pay: Compensation: Sales Associates Pay Rate $17.95 per hour**
Job type: Part-time
Apply by: May 3, 2027
Posting language: English
Posted: Nov 4, 2026

Original job description

Job Description

About the Role

As a Sales Advisor, you'll be responsible for providing excellent customer service, welcoming & guiding customers through your store to actively sell our products and providing customers with support & guidance. You'll use your fashion and product knowledge to provide our customers with all the relevant information they need for the best experience. You'll also work on garment refill & care, presentation and contribute to a clean and tidy sales floor and back of house, working closely with the rest of your store team to deliver an excellent customer experience.

A Day in the Life

Working at H&M means no two days are ever the same, but a typical day will include the following responsibilities*

Customer Sales & Profit

Provide excellent customer service: welcoming & guiding customers through the store & OMNI experience where available, supporting them with direct customer service
Willingness to engage and have conversations with customers to provide excellent service
Guide customers through our fashion trends, stories & products in all areas of the store
Ability to effectively promote and sell our products to customers
Actively promote our Customer Loyalty App (Hello Member) & in-store sustainability initiatives
Representing yourself and the H&M brand positively during all customer interactions
Support with commercial or operational actions to reach sales targets with store management team

General Information

Fashion & Trend Awareness

Keep up-to-date with fashion scene, trends, tendencies, styles, brands, products, competitors, and relevant influencers, etc.
Use your product & fashion knowledge to share relevant information to customers

Team & Development

Retain and share your service, fashion and store operations knowledge and skills with colleagues
Follow all procedures, routines, and legal requirements in all areas of the store
Give & receive feedback with your colleagues to learn, develop & support each other
Participate in relevant available Onboarding, introduction processes & trainings and courses relevant for your role & future development

Retail Operations/ Visual & Commercial Execution

Complete full garment cycle from unpacking and refill to steaming and ensure good garment care
Operate fitting room and checkout areas according to best practice & processes
Contribute to a clean and tidy sales floor and back of house (including stockrooms)
Support with garment presentation, execution and maintain attractive merchandise displays, clear trends & stories according to visual & commercial guidelines
Ensure good stock levels with replenishment routines on sales floor
Upkeep & follow best practice for any in-store OMNI Services & in-store tech services/tools, etc (Instore Care App, Click & Collect, Smart Store etc)
Support with opening and closing of the store
Following all H&S guidelines and legal requirements applicable to role and responsibilities

Qualifications

Who You Are

As a Sales Advisor, you'll be passionate about fashion and everything we create in-store.
Motivated by giving customers a great experience.
You should also be communicative, creative and curious, motivated, flexible, decisive, and action-oriented.
You should also enjoy working in a collaborative and dynamic environment.
You have sales experience working in a dynamic and collaborative environment that you can apply to your role
Experience working with customer service in fashion, retail or other service-related industries

Why You'll Love Working at H&M

We value diverse backgrounds, including but not limited to race, ethnicity, gender, age, religion, sexual orientation, and disability
We pride ourselves on being a values-driven organization, guided by our 7 unique values that have been part of our success story for over 75 years
You'll have access to our Colleague Resource Groups (CRGs) to find community and networking opportunities among colleagues
We are an inclusive company where you're encouraged to be yourself at work
You will have access to a large global talent community, where career growth and aspirations have no limits
We believe in supporting your overall wellbeing and offer comprehensive benefits inclusive of health insurance, wellness and family support programs, company match retirement plan, paid leave programs, and paid time off, including a community day to serve your local community
You'll be able to express your personal style with our employee discount at H&M, & Other Stories, and COS

Additional Information

Job Status: Hourly, Non-Exempt

EEOC Code: SLS

Compensation: Sales Associates Pay Rate $17.95 per hour**

*This job posting highlights the most critical responsibilities and requirements of the job and is not all-inclusive. There may be additional duties, and responsibilities assigned for this job at the company's discretion.

**H&M, in good faith, has assessed this posted range of compensation as the accurate range for this role and location at the time of this posting. H&M may ultimately pay more or less than the posted range depending on candidate qualifications. This range may be modified in the future.

We are committed to providing reasonable accommodations for applicants with disabilities. If you require assistance or accommodation during the application or interview process, please contact us at https://hm.ethicspoint.com, and use Ask a Question.

Benefits:

We offer all our employees at H&M Group attractive benefits with extensive development opportunities around the globe. All our employees receive a staff discount card, usable on all our H&M Group brands in stores and online. Brands covered by the discount are H&M (Beauty and Move included), COS, Weekday, Monki, H&M HOME, & Other Stories, ARKET, Afound. In addition to our staff discount, all our employees are included in our H&M Incentive Program – HIP. You can read more about our H&M Incentive Program here.

In addition to our global benefits, all our local markets offer different competitive perks and benefits. Please note that they may differ between employment type and countries.

Inclusion & Diversity:

H&M is a part of H&M Group. At H&M Group, we’re determined to create and maintain inclusive, diverse and equitable workplaces throughout our organization. Our teams should consist of a variety of people that share and combine their knowledge, experience and ideas. Having a diverse workforce leads to a positive impact on how we address challenges, on what we perceive possible and on how we choose to relate to our colleagues and customers all over the world. Hence, all diversity dimensions are considered in our recruitment process.

We strive to have a fair and equal process and therefore kindly ask you not to attach a cover letter in your application as they often contain information that easily can trigger unintentional biases.

Company Description:

H&M is a fashion brand that offers the latest styles and inspiration, from fashion pieces and unique designer collaborations to affordable wardrobe essentials. Our business idea is fashion & quality at the best price in a sustainable way. Learn more about H&M here.

H&M Fashion USA, Inc. – Maki Assessment Tool:

We use an online assessment tool called Maki for skills-based selection of applicants for sales advisor positions within some of our stores. Maki is not an automated decision-making tool. Rather, it is a tool that uses an AI-created avatar to present to you a set of multiple-choice questions. These questions are prepared by the H&M hiring team to assess candidates’ ability to perform the duties of the position for which they are applying. The assessment calculates your total score based on predefined point values provided by our H&M team. The hiring team will review your whole application, including your assessment score, to decide whether to advance each candidate to the next stage. Doing the assessment is optional. If you choose to complete the assessment, your score will be one factor that the hiring team considers.

If you have any difficulties or concerns with the online assessment method, you can request an alternative method of assessment by contacting recruitment_support@hm.com. Choosing an alternative method will not affect your chances of being considered for the position, nor does any assessment method provide an advantage or disadvantage in the selection process. You will have the opportunity to provide optional feedback immediately after the assessment and you may always ask questions.

When you take the assessment, we collect your responses and use this information to evaluate your suitability for the role to which you have applied. The answers are saved in your applicant profile. We do not sell the information captured in the questionnaire and do not use any personal information to train any AI models. Our applicant tracking system provider has access to this information but is contractually prohibited from using it for any other purpose.

During this process, we may collect information from you through cookies, with your consent. This may include details such as your electronic network activity information (IP address, timestamps, and device identifiers). This information is accessible to our hiring team but is otherwise kept confidential. For more information, please refer to our Cookie Notice.

We retain this information for 3 years in your applicant file and use it as set forth in our Applicant Privacy Notice. For more information on how your personal data is processed by us, please refer to our Applicant Privacy Notice.

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More about this job

Responsibilities

Welcome and assist customers, share fashion and product knowledge, promote products and loyalty initiatives, and contribute to sales targets. Maintain merchandise presentation and stock levels, care for garments, support checkout and fitting-room operations, and keep the sales floor and back of house clean and organized.

Requirements

Candidates should be passionate about fashion, motivated to provide excellent customer experiences, and able to work collaboratively in a dynamic environment. Sales experience and customer-service experience in fashion, retail, or another service-related industry are expected; no education requirement is stated.

Skills

Customer Service
Retail Sales
Product Knowledge
Fashion Trend Awareness
Customer Engagement
Upselling
Visual Merchandising
Garment Care
Stock Replenishment
Inventory Presentation
Teamwork
Communication
Flexibility
Point-of-Sale Operations
Omnichannel Services
Health and Safety Compliance

Benefits

Health Insurance
Wellness Programs
Family Support Programs
Company-Matched Retirement Plan
Paid Leave
Paid Time Off
Community Service Day
Employee Discount
Incentive Program
Development Opportunities

Visa sponsorship

Not detected in the job text

Keywords

Retail
Fashion
Customer Service
Sales
Sales Targets
Product Knowledge
Fashion Trends
Customer Loyalty App
Sustainability Initiatives
Visual Merchandising
Garment Care
Stock Replenishment
Fitting Room Operations
Checkout Operations
Omnichannel Services
Click and Collect
In-Store Technology
Store Operations
Health and Safety
Teamwork
Customer Experience

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