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Added 7 mins ago
IF
Internal Wholesaler
iA Financial Group
Vancouver, BC
- Full-time
Maintaining and organizing information related to products, policies, and procedures to provide high-quality client support.
Added 7 mins ago
SCM Category Manager, Pipeline Construction, Pacific Link
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Coordinate commercial requirements with Engineering, Construction, Operations and Quality teams to ensure alignment with technical specifications and project execution requirements.
Added 7 mins ago
MN
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- Full-time
Serve as the primary day-to-day client contact and trusted advisor across assigned accounts.
Added 7 mins ago
WI
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Build and maintain strong client, stakeholder, and industry relationships to drive strategic growth and position WSP as a trusted advisor.
Added 7 mins ago
MN
Senior Account Manager
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- Full-time
Serve as the primary day-to-day client contact and trusted advisor across assigned accounts.
Added 7 mins ago
M
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- Full-time
In this Senior Delivery Lead, Strategic Accounts – Programmatic role, you will serve as a strategic advisor and primary point of contact for a portfolio of large, complex clients. You'll…
Added 7 mins ago
D
Senior Consultant or Manager, Zero Trust Architecture
Deloitte
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- Full-time
…allows our friends, families, and communities to enjoy the quality of life that comes with a sustainable future. And as the largest 100% Canadian-owned and operated professional services…
Added 7 mins ago
EJ
Associate Analyst - Financial Planning
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- $77,000 to $127,000 CAD / year
- Full-time
Contribute to continuous improvement efforts by identifying opportunities to enhance planning resources, processes, and advisor experiences.
Added 7 mins ago
A
Sr AI Architect
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Ottawa, ON · Toronto, ON · Montreal, QC
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Added 23 mins ago
PI
Project Technologist/Senior Project Technologist Hazourdous Materials
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- Full-time
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Added 23 mins ago
M
Technology Program Management, Vice President
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Toronto, ON
- Full-time
· Communicates effectively and serves as a trusted advisor to senior leadership.
Added 23 mins ago
SL
Bilingual Customer Service Representative - Mutual funds Operations
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Toronto, ON · Waterloo, ON · Montreal, QC · Sun Life Montreal Metcalfe
- Full-time
Resolve advisor inquiries with a client-centered approach, demonstrating flexibility and adaptability
Added 23 mins ago
RE
Shop Foreperson
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- Full-time
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Added 38 mins ago
PC
Project Technologist/Senior Project Technologist Hazourdous Materials
Pinchin Canada
Barrie, ON
- $50,000 to $63,000 CAD / year
- Full-time
Hazardous Materials / Indoor Environmental Quality
Added 1 hour ago
SCM Category Manager, Pipeline Construction
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Calgary, AB
Coordinate commercial requirements with Engineering, Construction, Operations and Quality teams to ensure alignment with technical specifications and project execution requirements.
Added 1 hour ago
HG
H&M Sales Advisor
H&M Group
Abbotsford, BC
- Part-time
As a Sales Advisor, you'll be responsible for providing excellent customer service, welcoming & guiding customers through your store to actively sell our products and providing customers…
Added 1 hour ago
DW
Graphic & Creative Designer
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- Full-time
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Added 1 hour ago
Customer Accounts Advisor
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We are Aaron’s - an industry leader in the sales and lease-to-own retail industry known for quality brand names and superior customer service. We provide our team members the opportunity to…
Added 1 hour ago
D
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- Full-time
…strategies. You ensure member/client satisfaction and service quality in accordance with the organization’s standards and procedures. You help analyze member/client needs, develop and…
Added 1 hour ago
B
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Toronto, ON · FCP
- Full-time
As a Client Service Associate with BMO Nesbitt Burns, you’ll be an integral part of an Investment Advisor team, helping deliver a high-quality wealth management experience to clients.
Added 1 hour ago
AC
Senior Manager, U.S. Corporate Tax
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Winnipeg, MB
- Full-time
…within a complex and dynamic regulatory framework. As a trusted advisor, you’ll deliver innovative, strategic plans that address clients’ cross-border needs and minimize tax…
Added 2 hours ago
Senior Talent Programs Advisor
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…individual to join our dynamic team as a Senior Talent Programs Advisor. In this position, you will play a key role in leading the assessment, development, implementation, sustainment and…
Added 2 hours ago
Director, Life Underwriting
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Added 2 hours ago
Senior Consultant, Professional Services
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Montreal, QC
Technical Coordination: Coordinate and track deployment activities to ensure all deliverables align with project schedules, quality standards, and technical plans.
Added 2 hours ago
H
H&M Sales Advisor
H&M
Abbotsford, BC
- Part-time
As a Sales Advisor, you'll be responsible for providing excellent customer service, welcoming & guiding customers through your store to actively sell our products and providing customers…

H&M

H&M Sales Advisor

Innisfil, ON, Canada

Compensation: Sales Associates Pay Rate $17.95 per hour** · Part-time

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Job details

Pay: Compensation: Sales Associates Pay Rate $17.95 per hour**
Job type: Part-time
Apply by: May 3, 2027
Posting language: English
Posted: Nov 4, 2026

Original job description

Job Description

About the Role

As a Sales Advisor, you'll be responsible for providing excellent customer service, welcoming & guiding customers through your store to actively sell our products and providing customers with support & guidance. You'll use your fashion and product knowledge to provide our customers with all the relevant information they need for the best experience. You'll also work on garment refill & care, presentation and contribute to a clean and tidy sales floor and back of house, working closely with the rest of your store team to deliver an excellent customer experience.

A Day in the Life

Working at H&M means no two days are ever the same, but a typical day will include the following responsibilities*

Customer Sales & Profit

Provide excellent customer service: welcoming & guiding customers through the store & OMNI experience where available, supporting them with direct customer service
Willingness to engage and have conversations with customers to provide excellent service
Guide customers through our fashion trends, stories & products in all areas of the store
Ability to effectively promote and sell our products to customers
Actively promote our Customer Loyalty App (Hello Member) & in-store sustainability initiatives
Representing yourself and the H&M brand positively during all customer interactions
Support with commercial or operational actions to reach sales targets with store management team

General Information

Fashion & Trend Awareness

Keep up-to-date with fashion scene, trends, tendencies, styles, brands, products, competitors, and relevant influencers, etc.
Use your product & fashion knowledge to share relevant information to customers

Team & Development

Retain and share your service, fashion and store operations knowledge and skills with colleagues
Follow all procedures, routines, and legal requirements in all areas of the store
Give & receive feedback with your colleagues to learn, develop & support each other
Participate in relevant available Onboarding, introduction processes & trainings and courses relevant for your role & future development

Retail Operations/ Visual & Commercial Execution

Complete full garment cycle from unpacking and refill to steaming and ensure good garment care
Operate fitting room and checkout areas according to best practice & processes
Contribute to a clean and tidy sales floor and back of house (including stockrooms)
Support with garment presentation, execution and maintain attractive merchandise displays, clear trends & stories according to visual & commercial guidelines
Ensure good stock levels with replenishment routines on sales floor
Upkeep & follow best practice for any in-store OMNI Services & in-store tech services/tools, etc (Instore Care App, Click & Collect, Smart Store etc)
Support with opening and closing of the store
Following all H&S guidelines and legal requirements applicable to role and responsibilities

Qualifications

Who You Are

As a Sales Advisor, you'll be passionate about fashion and everything we create in-store.
Motivated by giving customers a great experience.
You should also be communicative, creative and curious, motivated, flexible, decisive, and action-oriented.
You should also enjoy working in a collaborative and dynamic environment.
You have sales experience working in a dynamic and collaborative environment that you can apply to your role
Experience working with customer service in fashion, retail or other service-related industries

Why You'll Love Working at H&M

We value diverse backgrounds, including but not limited to race, ethnicity, gender, age, religion, sexual orientation, and disability
We pride ourselves on being a values-driven organization, guided by our 7 unique values that have been part of our success story for over 75 years
You'll have access to our Colleague Resource Groups (CRGs) to find community and networking opportunities among colleagues
We are an inclusive company where you're encouraged to be yourself at work
You will have access to a large global talent community, where career growth and aspirations have no limits
We believe in supporting your overall wellbeing and offer comprehensive benefits inclusive of health insurance, wellness and family support programs, company match retirement plan, paid leave programs, and paid time off, including a community day to serve your local community
You'll be able to express your personal style with our employee discount at H&M, & Other Stories, and COS

Additional Information

Job Status: Hourly, Non-Exempt

EEOC Code: SLS

Compensation: Sales Associates Pay Rate $17.95 per hour**

*This job posting highlights the most critical responsibilities and requirements of the job and is not all-inclusive. There may be additional duties, and responsibilities assigned for this job at the company's discretion.

**H&M, in good faith, has assessed this posted range of compensation as the accurate range for this role and location at the time of this posting. H&M may ultimately pay more or less than the posted range depending on candidate qualifications. This range may be modified in the future.

We are committed to providing reasonable accommodations for applicants with disabilities. If you require assistance or accommodation during the application or interview process, please contact us at https://hm.ethicspoint.com, and use Ask a Question.

Benefits:

We offer all our employees at H&M Group attractive benefits with extensive development opportunities around the globe. All our employees receive a staff discount card, usable on all our H&M Group brands in stores and online. Brands covered by the discount are H&M (Beauty and Move included), COS, Weekday, Monki, H&M HOME, & Other Stories, ARKET, Afound. In addition to our staff discount, all our employees are included in our H&M Incentive Program – HIP. You can read more about our H&M Incentive Program here.

In addition to our global benefits, all our local markets offer different competitive perks and benefits. Please note that they may differ between employment type and countries.

Inclusion & Diversity:

H&M is a part of H&M Group. At H&M Group, we’re determined to create and maintain inclusive, diverse and equitable workplaces throughout our organization. Our teams should consist of a variety of people that share and combine their knowledge, experience and ideas. Having a diverse workforce leads to a positive impact on how we address challenges, on what we perceive possible and on how we choose to relate to our colleagues and customers all over the world. Hence, all diversity dimensions are considered in our recruitment process.

We strive to have a fair and equal process and therefore kindly ask you not to attach a cover letter in your application as they often contain information that easily can trigger unintentional biases.

Company Description:

H&M is a fashion brand that offers the latest styles and inspiration, from fashion pieces and unique designer collaborations to affordable wardrobe essentials. Our business idea is fashion & quality at the best price in a sustainable way. Learn more about H&M here.

H&M Fashion USA, Inc. – Maki Assessment Tool:

We use an online assessment tool called Maki for skills-based selection of applicants for sales advisor positions within some of our stores. Maki is not an automated decision-making tool. Rather, it is a tool that uses an AI-created avatar to present to you a set of multiple-choice questions. These questions are prepared by the H&M hiring team to assess candidates’ ability to perform the duties of the position for which they are applying. The assessment calculates your total score based on predefined point values provided by our H&M team. The hiring team will review your whole application, including your assessment score, to decide whether to advance each candidate to the next stage. Doing the assessment is optional. If you choose to complete the assessment, your score will be one factor that the hiring team considers.

If you have any difficulties or concerns with the online assessment method, you can request an alternative method of assessment by contacting recruitment_support@hm.com. Choosing an alternative method will not affect your chances of being considered for the position, nor does any assessment method provide an advantage or disadvantage in the selection process. You will have the opportunity to provide optional feedback immediately after the assessment and you may always ask questions.

When you take the assessment, we collect your responses and use this information to evaluate your suitability for the role to which you have applied. The answers are saved in your applicant profile. We do not sell the information captured in the questionnaire and do not use any personal information to train any AI models. Our applicant tracking system provider has access to this information but is contractually prohibited from using it for any other purpose.

During this process, we may collect information from you through cookies, with your consent. This may include details such as your electronic network activity information (IP address, timestamps, and device identifiers). This information is accessible to our hiring team but is otherwise kept confidential. For more information, please refer to our Cookie Notice.

We retain this information for 3 years in your applicant file and use it as set forth in our Applicant Privacy Notice. For more information on how your personal data is processed by us, please refer to our Applicant Privacy Notice.

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More about this job

Responsibilities

Welcome and assist customers, share fashion and product knowledge, promote products and loyalty initiatives, and contribute to sales targets. Maintain merchandise presentation and stock levels, care for garments, support checkout and fitting-room operations, and keep the sales floor and back of house clean and organized.

Requirements

Candidates should be passionate about fashion, motivated to provide excellent customer experiences, and able to work collaboratively in a dynamic environment. Sales experience and customer-service experience in fashion, retail, or another service-related industry are expected; no education requirement is stated.

Skills

Customer Service
Retail Sales
Product Knowledge
Fashion Trend Awareness
Customer Engagement
Upselling
Visual Merchandising
Garment Care
Stock Replenishment
Inventory Presentation
Teamwork
Communication
Flexibility
Point-of-Sale Operations
Omnichannel Services
Health and Safety Compliance

Benefits

Health Insurance
Wellness Programs
Family Support Programs
Company-Matched Retirement Plan
Paid Leave
Paid Time Off
Community Service Day
Employee Discount
Incentive Program
Development Opportunities

Visa sponsorship

Not detected in the job text

Keywords

Retail
Fashion
Customer Service
Sales
Sales Targets
Product Knowledge
Fashion Trends
Customer Loyalty App
Sustainability Initiatives
Visual Merchandising
Garment Care
Stock Replenishment
Fitting Room Operations
Checkout Operations
Omnichannel Services
Click and Collect
In-Store Technology
Store Operations
Health and Safety
Teamwork
Customer Experience

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