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IC
CRM & Sales Enablement, Lead
Interac Corp.
Toronto, ON · Interac Corp. Head Office
- Full-time
As the Lead, CRM and Sales Enablement, you will serve as a strategic architect and trusted advisor within the Client Strategy team, driving the enterprise CRM strategy, governance, and…
Added just now
ScotiaMcLeod Administrative Assistant - Saskatoon
Scotiabank
Saskatoon, SK
Respond to client inquiries and issues in a timely, responsive manner and escalating to Advisor
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Collections Advisor
Scotiabank
Hamilton, ON
…range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital…
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Senior System Development Engineer
Pembina Pipeline Corporation
Calgary, AB
The Senior Engineer of System Development combines commercial acumen, technical expertise, and market insight to advance Pembina’s growth strategy. The role evaluates customer and system…
Added 16 mins ago
KT
Regional Account Manager
Kal Tire
Edmonton, AB
- Full-time
Develop and nurture a trusted advisor relationship with assigned commercial tire accounts, key stakeholders, executive decision makers and influencers.
Added 16 mins ago
H
H&M Sales Advisor
H&M
Richmond, BC
- Part-time
As a Sales Advisor, you'll be responsible for providing excellent customer service, welcoming & guiding customers through your store to actively sell our products and providing customers…
Added 45 mins ago
C
Director, Investment & Digital Enablement
CIBC
Toronto, ON
- Full-time
You are a systems thinker with commercial instinct. You connect client needs, business objectives and platform capability, and know how to sequence work so today's results sets up…
Added 45 mins ago
B
Market Leader - Financial Planning
BMO
Halifax, NS · Nova_Ctr
- Full-time
Identifies opportunities during customer conversations to generate referrals for personal and commercial banking products (e.g. personal banking, lending, and investments).
Added 45 mins ago
B
Sourcing Associate, Human Resources Category
BMO
Toronto, ON · YNG
- Full-time
…leads sourcing activities and negotiations, acts as a trusted advisor to stakeholders on project deliverables, analyzes financial and supplier risk considerations, and applies category and…
Added 46 mins ago
M
Outside Sales Representative, HVAC Applied Solutions | Consulting Engineering
Master
Dartmouth, NS
- Full-time
…building lasting professional relationships. Acting as a trusted advisor to consulting engineers, contractors, and project stakeholders, you will play a key role in influencing the design…
Added 1 hour ago
VA
Vice-président(e), Ventes et stratégie commerciale | Vice President, Sales & Commercial Strategy
Vortex Aquatic Structures International
Pointe-Claire, QC
- Full-time
We are seeking an accomplished and visionary Vice President, Sales & Commercial Strategy to lead our North American commercial organization and drive Vortex's next phase of sustainable and…
Added 1 hour ago
Commercial Insurance Advisor
Talent Acquisition Team at Westland Insurance. Text reply only.
Winkler, MB
We’re searching for a Commercial Insurance Advisor. Are you searching for new possibilities?
Added 2 hours ago
Senior Financial Advisor - Arnprior, ON
Scotiabank
Arnprior, ON
…range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital…
Added 2 hours ago
Financial Advisor/Senior Financial Advisor - Westmorland & McAllister, Saint John, NB
Scotiabank
NB · St John's, NB
…range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital…
Added 2 hours ago
Client Advisor, Commercial Insurance
Acera Insurance Services Ltd.
Edmonton, AB
Your knowledge and experience in Commercial Insurance combined with your attention to detail and customer service focus are the keys to success in the role of Client Manager, Commercial…
Added 2 hours ago
T
Controller
Tarrison
Oakville, ON
- Full-time
…supplier of durable, customizable stainless-steel products and commercial solutions for food-service and other commercial environments. For more than 40 years, we have combined in-house…
Added 3 hours ago
RB
Financial Advisor
Royal Bank of Canada
Halifax, NS
- Full-time
Added 3 hours ago
RB
Client Advisor
Royal Bank of Canada
Guysborough, NS
- Part-time
…a great career with us as a future Account Manager/Banking…
Added 3 hours ago
RB
Client Advisor
Royal Bank of Canada
Selkirk, MB
- Part-time
…a great career with us as a future Account Manager/Banking…
Added 3 hours ago
Manager, Advisor Excellence, Business Banking - Toronto
Scotiabank
Toronto, ON
Position: Manager, Advisor Excellence / Business Banking Business Banking / Canadian Banking
Added 3 hours ago
Financial Advisor (3-Month Contract) - Pilot Sound, Edmonton, AB
Scotiabank
Edmonton, AB
…range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital…
Added 3 hours ago
Estate and Trust Associate, Scotiatrust - Montreal (12 months contract)
Scotiabank
Montreal, QC
…(ETCs) with the support they require to drive new business and advisor engagement within their regions, while maintaining a high level of client service, quality control and operational…
Added 3 hours ago
Financial Advisor - Marda Loop Branch, AB
Scotiabank
Calgary, AB
…range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital…
Added 3 hours ago
Financial Advisor (3-Month Contract) - Heritage Village, Edmonton, AB
Scotiabank
Edmonton, AB
…range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital…
Added 4 hours ago
OI
HVAC Parts Outside Sales Representative
Olympic International Sales Limited
North Vancouver, BC
- Full-time
…and construction (EPC) firms. Whether it is for industrial, commercial, or institutional applications, our extensive HVAC knowledge and technical expertise drive our commitment to…

H&M

H&M Sales Advisor

Richmond, BC, Canada

Compensation: Sales Associates Pay Rate $18.25 per hour** · Part-time

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Job details

Pay: Compensation: Sales Associates Pay Rate $18.25 per hour**
Job type: Part-time
Apply by: Dec 10, 2026
Posting language: English
Posted: Nov 10, 2026

Original job description

Job Description

About the Role

As a Sales Advisor, you'll be responsible for providing excellent customer service, welcoming & guiding customers through your store to actively sell our products and providing customers with support & guidance. You'll use your fashion and product knowledge to provide our customers with all the relevant information they need for the best experience. You'll also work on garment refill & care, presentation and contribute to a clean and tidy sales floor and back of house, working closely with the rest of your store team to deliver an excellent customer experience.

A Day in the Life

Working at H&M means no two days are ever the same, but a typical day will include the following responsibilities*

Customer Sales & Profit

Provide excellent customer service: welcoming & guiding customers through the store & OMNI experience where available, supporting them with direct customer service
Willingness to engage and have conversations with customers to provide excellent service
Guide customers through our fashion trends, stories & products in all areas of the store
Ability to effectively promote and sell our products to customers
Actively promote our Customer Loyalty App (Hello Member) & in-store sustainability initiatives
Representing yourself and the H&M brand positively during all customer interactions
Support with commercial or operational actions to reach sales targets with store management team

General Information

Fashion & Trend Awareness

Keep up-to-date with fashion scene, trends, tendencies, styles, brands, products, competitors, and relevant influencers, etc.
Use your product & fashion knowledge to share relevant information to customers

Team & Development

Retain and share your service, fashion and store operations knowledge and skills with colleagues
Follow all procedures, routines, and legal requirements in all areas of the store
Give & receive feedback with your colleagues to learn, develop & support each other
Participate in relevant available Onboarding, introduction processes & trainings and courses relevant for your role & future development

Retail Operations/ Visual & Commercial Execution

Complete full garment cycle from unpacking and refill to steaming and ensure good garment care
Operate fitting room and checkout areas according to best practice & processes
Contribute to a clean and tidy sales floor and back of house (including stockrooms)
Support with garment presentation, execution and maintain attractive merchandise displays, clear trends & stories according to visual & commercial guidelines
Ensure good stock levels with replenishment routines on sales floor
Upkeep & follow best practice for any in-store OMNI Services & in-store tech services/tools, etc (Instore Care App, Click & Collect, Smart Store etc)
Support with opening and closing of the store
Following all H&S guidelines and legal requirements applicable to role and responsibilities

Qualifications

Who You Are

As a Sales Advisor, you'll be passionate about fashion and everything we create in-store.
Motivated by giving customers a great experience.
You should also be communicative, creative and curious, motivated, flexible, decisive, and action-oriented.
You should also enjoy working in a collaborative and dynamic environment.
You have sales experience working in a dynamic and collaborative environment that you can apply to your role
Experience working with customer service in fashion, retail or other service-related industries

Why You'll Love Working at H&M

We value diverse backgrounds, including but not limited to race, ethnicity, gender, age, religion, sexual orientation, and disability
We pride ourselves on being a values-driven organization, guided by our 7 unique values that have been part of our success story for over 75 years
You'll have access to our Colleague Resource Groups (CRGs) to find community and networking opportunities among colleagues
We are an inclusive company where you're encouraged to be yourself at work
You will have access to a large global talent community, where career growth and aspirations have no limits
We believe in supporting your overall wellbeing and offer comprehensive benefits inclusive of health insurance, wellness and family support programs, company match retirement plan, paid leave programs, and paid time off, including a community day to serve your local community
You'll be able to express your personal style with our employee discount at H&M, & Other Stories, and COS

Additional Information

Job Status: Hourly, Non-Exempt

EEOC Code: SLS

Compensation: Sales Associates Pay Rate $18.25 per hour**

*This job posting highlights the most critical responsibilities and requirements of the job and is not all-inclusive. There may be additional duties, and responsibilities assigned for this job at the company's discretion.

**H&M, in good faith, has assessed this posted range of compensation as the accurate range for this role and location at the time of this posting. H&M may ultimately pay more or less than the posted range depending on candidate qualifications. This range may be modified in the future.

We are committed to providing reasonable accommodations for applicants with disabilities. If you require assistance or accommodation during the application or interview process, please contact us at https://hm.ethicspoint.com, and use Ask a Question.

Benefits:

We offer all our employees at H&M Group attractive benefits with extensive development opportunities around the globe. All our employees receive a staff discount card, usable on all our H&M Group brands in stores and online. Brands covered by the discount are H&M (Beauty and Move included), COS, Weekday, Monki, H&M HOME, & Other Stories, ARKET, Afound. In addition to our staff discount, all our employees are included in our H&M Incentive Program – HIP. You can read more about our H&M Incentive Program here.

In addition to our global benefits, all our local markets offer different competitive perks and benefits. Please note that they may differ between employment type and countries.

Inclusion & Diversity:

H&M is a part of H&M Group. At H&M Group, we’re determined to create and maintain inclusive, diverse and equitable workplaces throughout our organization. Our teams should consist of a variety of people that share and combine their knowledge, experience and ideas. Having a diverse workforce leads to a positive impact on how we address challenges, on what we perceive possible and on how we choose to relate to our colleagues and customers all over the world. Hence, all diversity dimensions are considered in our recruitment process.

We strive to have a fair and equal process and therefore kindly ask you not to attach a cover letter in your application as they often contain information that easily can trigger unintentional biases.

Company Description:

H&M is a fashion brand that offers the latest styles and inspiration, from fashion pieces and unique designer collaborations to affordable wardrobe essentials. Our business idea is fashion & quality at the best price in a sustainable way. Learn more about H&M here.

H&M Fashion USA, Inc. – Maki Assessment Tool:

We use an online assessment tool called Maki for skills-based selection of applicants for sales advisor positions within some of our stores. Maki is not an automated decision-making tool. Rather, it is a tool that uses an AI-created avatar to present to you a set of multiple-choice questions. These questions are prepared by the H&M hiring team to assess candidates’ ability to perform the duties of the position for which they are applying. The assessment calculates your total score based on predefined point values provided by our H&M team. The hiring team will review your whole application, including your assessment score, to decide whether to advance each candidate to the next stage. Doing the assessment is optional. If you choose to complete the assessment, your score will be one factor that the hiring team considers.

If you have any difficulties or concerns with the online assessment method, you can request an alternative method of assessment by contacting recruitment_support@hm.com. Choosing an alternative method will not affect your chances of being considered for the position, nor does any assessment method provide an advantage or disadvantage in the selection process. You will have the opportunity to provide optional feedback immediately after the assessment and you may always ask questions.

When you take the assessment, we collect your responses and use this information to evaluate your suitability for the role to which you have applied. The answers are saved in your applicant profile. We do not sell the information captured in the questionnaire and do not use any personal information to train any AI models. Our applicant tracking system provider has access to this information but is contractually prohibited from using it for any other purpose.

During this process, we may collect information from you through cookies, with your consent. This may include details such as your electronic network activity information (IP address, timestamps, and device identifiers). This information is accessible to our hiring team but is otherwise kept confidential. For more information, please refer to our Cookie Notice.

We retain this information for 3 years in your applicant file and use it as set forth in our Applicant Privacy Notice. For more information on how your personal data is processed by us, please refer to our Applicant Privacy Notice.

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More about this job

Responsibilities

Welcome and assist customers, provide fashion and product guidance, promote products and loyalty initiatives, and contribute to sales targets. Maintain merchandise presentation and stock levels, care for garments, support checkout and fitting-room operations, and keep store areas clean and safe.

Requirements

Candidates should have sales experience in a dynamic, collaborative environment and customer-service experience in fashion, retail, or another service industry. The role calls for fashion enthusiasm, strong communication and teamwork, flexibility, curiosity, and a customer-focused approach; no education requirement is stated.

Skills

Customer Service
Retail Sales
Product Knowledge
Fashion Trend Awareness
Communication
Teamwork
Customer Engagement
Merchandising
Garment Care
Inventory Replenishment
Point-of-Sale Operations
Visual Presentation
Omnichannel Services
Time Management
Flexibility
Sustainability Promotion

Benefits

Health Insurance
Wellness Programs
Family Support Programs
Company-Match Retirement Plan
Paid Leave
Paid Time Off
Community Service Day
Employee Discount
Incentive Program
Career Development Opportunities

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Retail Sales
Fashion
Product Knowledge
Customer Loyalty App
Hello Member
Sustainability Initiatives
Sales Targets
Fashion Trends
Garment Refill
Garment Care
Steaming
Fitting Room
Checkout
Merchandise Displays
Visual Guidelines
Stock Replenishment
Omnichannel Services
Click & Collect
Smart Store
Instore Care App
Store Operations
Health And Safety

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Work requirements

Jobs in Canada