Jobs in Canada

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Added 6 mins ago
AP
Account Manager
ALTA Performance Materials
CA-VIRTUAL LOCATION
- Full-time
The Account Manager is responsible for driving profitable sales growth, managing existing customer relationships, and identifying new business opportunities within an assigned territory.…
Added 22 mins ago
KM
Investor Relations & Business Development Analyst
K92 Mining Inc.
Vancouver, BC
- Full-time
Previous sales and/or customer service experience is an asset
Added 37 mins ago
N
Department Manager-Nike Premium Outlet Collection
Nike
AB · NFS CA EDMONTON SOUTH
- Full-time
…bring this to life with your passion for sport and customer service. This includes properly training your team and implementing our Service Principles while representing our global culture…
Added 1 hour ago
H
H&M Sales Advisor
H&M
Richmond, BC
- Part-time
As a Sales Advisor, you'll be responsible for providing excellent customer service, welcoming & guiding customers through your store to actively sell our products and providing customers…
Added 1 hour ago
KM
Investor Relations & Business Development Analyst
K92 Mining Inc.
Vancouver, BC
- Full-time
Previous sales and/or customer service experience is an asset
Added 1 hour ago
Sales Associate-Retail
Roots
Ottawa, ON · Nepean, ON
At Roots, our Sales Associates are brand ambassadors who enjoy building authentic connections and creating memorable experiences for every customer. We are looking for individuals who enjoy…
Added 1 hour ago
Sales Associate-Retail
Roots
Toronto, ON
At Roots, our Sales Associates are brand ambassadors who enjoy building authentic connections and creating memorable experiences for every customer. We are looking for individuals who enjoy…
Added 3 hours ago
N
Department Manager (Niagara-on-the-lake Nike Store)
Nike
Niagara-on-the-Lake, ON · NFS CA NIAGARA ON THE LAKE
- $27.47 to $29 CAD / hour
- Full-time
…bring this to life with your passion for sport and customer service. This includes properly training your team and implementing our Service Principles while representing our global culture…
Added 3 hours ago
NB
Retail Sales Associate (Seasonal)
New Balance
AB · Edmonton, Canada Retail
- Part-time
Retail Sale Associates, Seasonal ensure our retail stores operate smoothly and provide exemplary customer service. Educated with expert product knowledge, they utilize proper selling…
Added 3 hours ago
A
Reset Merchandiser
Acosta
Kingston, ON
- Part-time
We are currently looking for Merchandisers with experience (preferred but not essential) in the area representing top Cosmetics, Grocery and Electronics companies along with a variety of…
Added 4 hours ago
Sales Associate
Rogers Communications
Toronto, ON
Ability to deliver against sales targets through exceptional customer service, strong product knowledge, customer focused upselling, consistently contributing to overall store performance
Added 4 hours ago
T
Senior Personal Banker - Home Borrowing
TD
Vancouver, BC
- Full-time
…portfolio updates and/or additional opportunities which best service the customer's needs; responsible for being present in the community for additional customer outreach and/or…
Added 5 hours ago
OA
Financial Services Manager - OpenRoad Lexus Port Moody
OpenRoad Auto Group
Port Moody, BC
- Full-time
…and fastest-growing automotive retail groups in the country (representing 23 brands across 44 locations) with a shared vision to become the national automotive leader in customer…
Added 6 hours ago
Sales Associate
Rogers Communications
Edmundston, NB
Ability to deliver against sales targets through exceptional customer service, strong product knowledge, customer focused upselling, consistently contributing to overall store performance
Added 6 hours ago
Sales Associate
Rogers Communications
Ottawa, ON
Ability to deliver against sales targets through exceptional customer service, strong product knowledge, customer focused upselling, consistently contributing to overall store performance
Added 6 hours ago
AR
Guest Service Agent
Algonquin Resort
Toronto, ON
- Part-time
Availability to work day, evening and night shifts any day of the week including weekends and holidays
Added 6 hours ago
OA
Service Advisor-OpenRoad Toyota Peace Arch
OpenRoad Auto Group
Surrey, BC
- Full-time
…and fastest-growing automotive retail groups in the country (representing 23 brands across 44 locations) with a shared vision to become the national automotive leader in customer…
Added 7 hours ago
LE
Regional Technical Sales Manager – BC Territory
LEADING EDGE SALES
Calgary, AB
- Full-time
Effective November 1, 2026, Leading Edge Sales has expanded its authorized territory to include British Columbia, officially representing the newly combined Doble-Megger product portfolio…
Added 7 hours ago
V
Consultant, Client Success (Merchant Client Segment)
Visa
Toronto, ON
- Full-time
Visa requires at least 3 days in office, expectations of these days will be confirmed by your Hiring Manager
Added 8 hours ago
FG
General Merchandise Associate - Redline Harley Davidson
FFUN Group
Saskatoon, SK
- Full-time
Do you have a sales background and are a lover of all things Harley Davidson?
Added 9 hours ago
MH
New Home Advisor
Mattamy Homes
Canada
- Full-time
This role will work on a 4 day per week schedule including Saturday & Sunday
Added 10 hours ago
HE
Entry level Event Assistant
Hype Events
Toronto, ON · Greater Toronto Area, Canada
- $41,000 to $45,000 CAD / year
- Full-time
Hype Events is looking for Event Sales Assistants to join our growing network, representing brands through live events, promotional campaigns and face-to-face customer engagement across GTA…
Added 14 hours ago
Financial Services - Business Office
The Jim Pattison Auto Group
Victoria, BC
Whether you are experienced in automotive sales or looking to start a new career, this is an exciting opportunity to join a premium brand and build a successful future in the automotive…
Added 15 hours ago
CG
Garage Door Apprentice
Canadoor Garage Doors
Barrie, ON
- Full-time
Previous experience in construction, trades, customer service, or sales is an asset but not required
Added 19 hours ago
PR
Retail Merchandiser
Premium Retail Services
Labrador City, NL
- Part-time
Must have a tablet or smartphone with photo capability and internet access

H&M

H&M Sales Advisor

Richmond, BC, Canada

Compensation: Sales Associates Pay Rate $18.25 per hour** · Part-time

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Job details

Pay: Compensation: Sales Associates Pay Rate $18.25 per hour**
Job type: Part-time
Apply by: Dec 10, 2026
Posting language: English
Posted: Nov 10, 2026

Original job description

Job Description

About the Role

As a Sales Advisor, you'll be responsible for providing excellent customer service, welcoming & guiding customers through your store to actively sell our products and providing customers with support & guidance. You'll use your fashion and product knowledge to provide our customers with all the relevant information they need for the best experience. You'll also work on garment refill & care, presentation and contribute to a clean and tidy sales floor and back of house, working closely with the rest of your store team to deliver an excellent customer experience.

A Day in the Life

Working at H&M means no two days are ever the same, but a typical day will include the following responsibilities*

Customer Sales & Profit

Provide excellent customer service: welcoming & guiding customers through the store & OMNI experience where available, supporting them with direct customer service
Willingness to engage and have conversations with customers to provide excellent service
Guide customers through our fashion trends, stories & products in all areas of the store
Ability to effectively promote and sell our products to customers
Actively promote our Customer Loyalty App (Hello Member) & in-store sustainability initiatives
Representing yourself and the H&M brand positively during all customer interactions
Support with commercial or operational actions to reach sales targets with store management team

General Information

Fashion & Trend Awareness

Keep up-to-date with fashion scene, trends, tendencies, styles, brands, products, competitors, and relevant influencers, etc.
Use your product & fashion knowledge to share relevant information to customers

Team & Development

Retain and share your service, fashion and store operations knowledge and skills with colleagues
Follow all procedures, routines, and legal requirements in all areas of the store
Give & receive feedback with your colleagues to learn, develop & support each other
Participate in relevant available Onboarding, introduction processes & trainings and courses relevant for your role & future development

Retail Operations/ Visual & Commercial Execution

Complete full garment cycle from unpacking and refill to steaming and ensure good garment care
Operate fitting room and checkout areas according to best practice & processes
Contribute to a clean and tidy sales floor and back of house (including stockrooms)
Support with garment presentation, execution and maintain attractive merchandise displays, clear trends & stories according to visual & commercial guidelines
Ensure good stock levels with replenishment routines on sales floor
Upkeep & follow best practice for any in-store OMNI Services & in-store tech services/tools, etc (Instore Care App, Click & Collect, Smart Store etc)
Support with opening and closing of the store
Following all H&S guidelines and legal requirements applicable to role and responsibilities

Qualifications

Who You Are

As a Sales Advisor, you'll be passionate about fashion and everything we create in-store.
Motivated by giving customers a great experience.
You should also be communicative, creative and curious, motivated, flexible, decisive, and action-oriented.
You should also enjoy working in a collaborative and dynamic environment.
You have sales experience working in a dynamic and collaborative environment that you can apply to your role
Experience working with customer service in fashion, retail or other service-related industries

Why You'll Love Working at H&M

We value diverse backgrounds, including but not limited to race, ethnicity, gender, age, religion, sexual orientation, and disability
We pride ourselves on being a values-driven organization, guided by our 7 unique values that have been part of our success story for over 75 years
You'll have access to our Colleague Resource Groups (CRGs) to find community and networking opportunities among colleagues
We are an inclusive company where you're encouraged to be yourself at work
You will have access to a large global talent community, where career growth and aspirations have no limits
We believe in supporting your overall wellbeing and offer comprehensive benefits inclusive of health insurance, wellness and family support programs, company match retirement plan, paid leave programs, and paid time off, including a community day to serve your local community
You'll be able to express your personal style with our employee discount at H&M, & Other Stories, and COS

Additional Information

Job Status: Hourly, Non-Exempt

EEOC Code: SLS

Compensation: Sales Associates Pay Rate $18.25 per hour**

*This job posting highlights the most critical responsibilities and requirements of the job and is not all-inclusive. There may be additional duties, and responsibilities assigned for this job at the company's discretion.

**H&M, in good faith, has assessed this posted range of compensation as the accurate range for this role and location at the time of this posting. H&M may ultimately pay more or less than the posted range depending on candidate qualifications. This range may be modified in the future.

We are committed to providing reasonable accommodations for applicants with disabilities. If you require assistance or accommodation during the application or interview process, please contact us at https://hm.ethicspoint.com, and use Ask a Question.

Benefits:

We offer all our employees at H&M Group attractive benefits with extensive development opportunities around the globe. All our employees receive a staff discount card, usable on all our H&M Group brands in stores and online. Brands covered by the discount are H&M (Beauty and Move included), COS, Weekday, Monki, H&M HOME, & Other Stories, ARKET, Afound. In addition to our staff discount, all our employees are included in our H&M Incentive Program – HIP. You can read more about our H&M Incentive Program here.

In addition to our global benefits, all our local markets offer different competitive perks and benefits. Please note that they may differ between employment type and countries.

Inclusion & Diversity:

H&M is a part of H&M Group. At H&M Group, we’re determined to create and maintain inclusive, diverse and equitable workplaces throughout our organization. Our teams should consist of a variety of people that share and combine their knowledge, experience and ideas. Having a diverse workforce leads to a positive impact on how we address challenges, on what we perceive possible and on how we choose to relate to our colleagues and customers all over the world. Hence, all diversity dimensions are considered in our recruitment process.

We strive to have a fair and equal process and therefore kindly ask you not to attach a cover letter in your application as they often contain information that easily can trigger unintentional biases.

Company Description:

H&M is a fashion brand that offers the latest styles and inspiration, from fashion pieces and unique designer collaborations to affordable wardrobe essentials. Our business idea is fashion & quality at the best price in a sustainable way. Learn more about H&M here.

H&M Fashion USA, Inc. – Maki Assessment Tool:

We use an online assessment tool called Maki for skills-based selection of applicants for sales advisor positions within some of our stores. Maki is not an automated decision-making tool. Rather, it is a tool that uses an AI-created avatar to present to you a set of multiple-choice questions. These questions are prepared by the H&M hiring team to assess candidates’ ability to perform the duties of the position for which they are applying. The assessment calculates your total score based on predefined point values provided by our H&M team. The hiring team will review your whole application, including your assessment score, to decide whether to advance each candidate to the next stage. Doing the assessment is optional. If you choose to complete the assessment, your score will be one factor that the hiring team considers.

If you have any difficulties or concerns with the online assessment method, you can request an alternative method of assessment by contacting recruitment_support@hm.com. Choosing an alternative method will not affect your chances of being considered for the position, nor does any assessment method provide an advantage or disadvantage in the selection process. You will have the opportunity to provide optional feedback immediately after the assessment and you may always ask questions.

When you take the assessment, we collect your responses and use this information to evaluate your suitability for the role to which you have applied. The answers are saved in your applicant profile. We do not sell the information captured in the questionnaire and do not use any personal information to train any AI models. Our applicant tracking system provider has access to this information but is contractually prohibited from using it for any other purpose.

During this process, we may collect information from you through cookies, with your consent. This may include details such as your electronic network activity information (IP address, timestamps, and device identifiers). This information is accessible to our hiring team but is otherwise kept confidential. For more information, please refer to our Cookie Notice.

We retain this information for 3 years in your applicant file and use it as set forth in our Applicant Privacy Notice. For more information on how your personal data is processed by us, please refer to our Applicant Privacy Notice.

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More about this job

Responsibilities

Welcome and assist customers, provide fashion and product guidance, promote products and loyalty initiatives, and contribute to sales targets. Maintain merchandise presentation and stock levels, care for garments, support checkout and fitting-room operations, and keep store areas clean and safe.

Requirements

Candidates should have sales experience in a dynamic, collaborative environment and customer-service experience in fashion, retail, or another service industry. The role calls for fashion enthusiasm, strong communication and teamwork, flexibility, curiosity, and a customer-focused approach; no education requirement is stated.

Skills

Customer Service
Retail Sales
Product Knowledge
Fashion Trend Awareness
Communication
Teamwork
Customer Engagement
Merchandising
Garment Care
Inventory Replenishment
Point-of-Sale Operations
Visual Presentation
Omnichannel Services
Time Management
Flexibility
Sustainability Promotion

Benefits

Health Insurance
Wellness Programs
Family Support Programs
Company-Match Retirement Plan
Paid Leave
Paid Time Off
Community Service Day
Employee Discount
Incentive Program
Career Development Opportunities

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Retail Sales
Fashion
Product Knowledge
Customer Loyalty App
Hello Member
Sustainability Initiatives
Sales Targets
Fashion Trends
Garment Refill
Garment Care
Steaming
Fitting Room
Checkout
Merchandise Displays
Visual Guidelines
Stock Replenishment
Omnichannel Services
Click & Collect
Smart Store
Instore Care App
Store Operations
Health And Safety

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Work requirements

Jobs in Canada