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Added 12 mins ago
Associate
RBC Dominion Securities
Toronto, ON
Full-time
By providing ongoing, exceptional service and support to our clients and Advisor team, you will help strengthen existing relationships, welcome new clients to the firm, and play a key role…
Added 12 mins ago
Expert Banking Advisor- EN
RBC
Levis, QC
Full-time
As part of RBC's commitment to providing exceptional client service and achieving its business objectives, the ability and willingness to travel or work from any RBC location listed in this…
Added 13 mins ago
VP, Quantitative Research (Public Affairs/Online Communities)
Ipsos
Toronto, ON
Collaborate across Ipsos service lines to bring the full breadth of Ipsos expertise to clients and identify opportunities for integrated solutions.
Added 41 mins ago
Branch Operations Manager
RBC Dominion Securities
Guelph, ON
Full-time
…administrative leadership to the Branch Management Team and Advisor teams. The role ensures daily branch operational and regulatory compliance while overseeing HR administration, client…
Added 41 mins ago
Associate
RBC Dominion Securities
Oakville, ON
Full-time
…the team in maintaining, developing and growing an Investment Advisor's business by providing clients exceptional service in an efficient and professional…
Added 41 mins ago
Associate Advisor
RBC Dominion Securities
Vancouver, BC
Full-time
RBC Dominion Securities is Canada’s leading full-service investment and wealth management firm and is backed by Canada’s leading financial institution. We take pride in hiring and nurturing…
Added 42 mins ago
Retail Sales Associate (Full Time)
Best Buy Canada
BC
Full-time
You’ll love it here! We are hiring immediately for a retail sales associate, which we call an advisor at Best Buy. As a retail sales associate, you will be the face of Best Buy for everyone…
Added 42 mins ago
Director, Corporate Financial Reporting - ICOFR | Great West
The Canada Life Assurance Company
Winnipeg, MB · London, ON · Toronto, ON
We’re committed to supporting our employees through every stage of their career. Here’s what you can expect as a full-time or part-time permanent team member:
Added 42 mins ago
Senior Technical Product Manager I
Bell
Toronto, ON
Influence Senior Stakeholders: Act as a trusted strategic advisor to executive leadership, providing clear, data-driven recommendations on product strategy, risks, and progress.
Added 1 hour ago
Apprentice Technician - Prima Mazda (26301)
Zanchin Automotive Group
Vaughan, ON
Full-time
communicate with the Service Advisor and Shop Foreman to provide updates regarding the vehicle
Added 1 hour ago
Director, Strategic Accounts, Canada / Directeur(ice), Comptes Stratégiques
Applied Industrial Technologies - Canada
Surrey, BC
Full-time
…with major customers, win new business and connect Applied’s full portfolio of products, digital capabilities, technical services and Engineered Solutions to solve complex customer…
Added 1 hour ago
Senior Technical Product Manager I
Bell
Mississauga, ON
Full-time
Influence Senior Stakeholders: Act as a trusted strategic advisor to executive leadership, providing clear, data-driven recommendations on product strategy, risks, and progress.
Added 1 hour ago
Director, Strategic Accounts, Canada / Directeur(ice), Comptes Stratégiques
Applied Industrial Technologies - Canada
Saskatoon, SK
Full-time
…with major customers, win new business and connect Applied’s full portfolio of products, digital capabilities, technical services and Engineered Solutions to solve complex customer…
Added 1 hour ago
Director, Strategic Accounts, Canada / Directeur(ice), Comptes Stratégiques
Applied Industrial Technologies - Canada
Laval, QC
Full-time
…with major customers, win new business and connect Applied’s full portfolio of products, digital capabilities, technical services and Engineered Solutions to solve complex customer…
Added 1 hour ago
Procurement Manager / Senior Manager
Morgan McKinley
Toronto, ON
$120,000 to $150,000 CAD / year
Full-time
Manage and develop relationships with key vendors and third-party service providers
Added 1 hour ago
Director, Strategic Accounts, Canada / Directeur(ice), Comptes Stratégiques
Applied Industrial Technologies - Canada
Toronto, ON
Full-time
…with major customers, win new business and connect Applied’s full portfolio of products, digital capabilities, technical services and Engineered Solutions to solve complex customer…
Added 1 hour ago
Director, Strategic Accounts, Canada / Directeur(ice), Comptes Stratégiques
Applied Industrial Technologies - Canada
Calgary, AB
Full-time
…with major customers, win new business and connect Applied’s full portfolio of products, digital capabilities, technical services and Engineered Solutions to solve complex customer…
Added 1 hour ago
Director, Strategic Accounts, Canada / Directeur(ice), Comptes Stratégiques
Applied Industrial Technologies - Canada
AB · Edmonton, AB
Full-time
…with major customers, win new business and connect Applied’s full portfolio of products, digital capabilities, technical services and Engineered Solutions to solve complex customer…
Added 1 hour ago
Manager, Club Operations & Sport Governance
Carleton University
Ottawa, ON
Other
Knowledge of high-performance sport program and service delivery models, planning processes, performance metrics, and data analysis.
Added 1 hour ago
Licensed Assistant
Manulife
Burlington, ON
Full-time
The Licensed Assistant plays a key role in supporting our Corporate Advisors by handling administrative tasks, client service, and account management. This individual must hold relevant…
Added 1 hour ago
Sales Advisor
Groupe Vision New Look Inc
Calgary, AB
$16 to $18 CAD / hour
Part-time
IRIS, The Visual Group is looking for a sales advisor in Calgary, AB
Added 1 hour ago
Parts Advisor - Grande Prairie Chrysler Dodge Jeep Ram
AutoCanada Inc.
Grande Prairie, AB
$25 to $30 CAD / hour
Full-time
The Parts Advisor will be responsible for researching and sourcing parts for customers and technicians, ensuring timely and accurate part orders, and facilitating the sales process. Will…
Added 1 hour ago
Senior Service Advisor - Guelph Hyundai
AutoCanada Inc.
Guelph, ON
$60,000 to $90,000 CAD / year
Full-time
We are looking for an experienced Service Advisor who is passionate about delivering an exceptional customer experience to join our growing team! We're looking for a friendly and…
Added 1 hour ago
IT Service Management and Delivery Supervisor
Pembina Pipeline Corporation
Calgary, AB
…operations along the hydrocarbon value chain allow us to offer a full state of midstream and marketing services to our customers in the energy…
Added 1 hour ago
Engineering Specialist, AWS
The Canada Life Assurance Company
Winnipeg, MB · London, ON · Toronto, ON
We are looking to hire a full time AWS Connect Developer for our Technology Enablement Platform team.

H&M

H&M Sales Advisor

Burlington, ON, Canada

Pay: Compensation: Sales Associates Pay Rate $17.95 per hour**
Job type: Part-time
Apply by: Mar 20, 2027
Posting language: English
Posted: Sep 21, 2026

Apply About employer

Applications open in a new tab.

Original job description

Job Description

About the Role

As a Sales Advisor, you'll be responsible for providing excellent customer service, welcoming & guiding customers through your store to actively sell our products and providing customers with support & guidance. You'll use your fashion and product knowledge to provide our customers with all the relevant information they need for the best experience. You'll also work on garment refill & care, presentation and contribute to a clean and tidy sales floor and back of house, working closely with the rest of your store team to deliver an excellent customer experience.

A Day in the Life

Working at H&M means no two days are ever the same, but a typical day will include the following responsibilities*

Customer Sales & Profit

Provide excellent customer service: welcoming & guiding customers through the store & OMNI experience where available, supporting them with direct customer service
Willingness to engage and have conversations with customers to provide excellent service
Guide customers through our fashion trends, stories & products in all areas of the store
Ability to effectively promote and sell our products to customers
Actively promote our Customer Loyalty App (Hello Member) & in-store sustainability initiatives
Representing yourself and the H&M brand positively during all customer interactions
Support with commercial or operational actions to reach sales targets with store management team

General Information

Fashion & Trend Awareness

Keep up-to-date with fashion scene, trends, tendencies, styles, brands, products, competitors, and relevant influencers, etc.
Use your product & fashion knowledge to share relevant information to customers

Team & Development

Retain and share your service, fashion and store operations knowledge and skills with colleagues
Follow all procedures, routines, and legal requirements in all areas of the store
Give & receive feedback with your colleagues to learn, develop & support each other
Participate in relevant available Onboarding, introduction processes & trainings and courses relevant for your role & future development

Retail Operations/ Visual & Commercial Execution

Complete full garment cycle from unpacking and refill to steaming and ensure good garment care
Operate fitting room and checkout areas according to best practice & processes
Contribute to a clean and tidy sales floor and back of house (including stockrooms)
Support with garment presentation, execution and maintain attractive merchandise displays, clear trends & stories according to visual & commercial guidelines
Ensure good stock levels with replenishment routines on sales floor
Upkeep & follow best practice for any in-store OMNI Services & in-store tech services/tools, etc (Instore Care App, Click & Collect, Smart Store etc)
Support with opening and closing of the store
Following all H&S guidelines and legal requirements applicable to role and responsibilities

Qualifications

Who You Are

As a Sales Advisor, you'll be passionate about fashion and everything we create in-store.
Motivated by giving customers a great experience.
You should also be communicative, creative and curious, motivated, flexible, decisive, and action-oriented.
You should also enjoy working in a collaborative and dynamic environment.
You have sales experience working in a dynamic and collaborative environment that you can apply to your role
Experience working with customer service in fashion, retail or other service-related industries

Why You'll Love Working at H&M

We value diverse backgrounds, including but not limited to race, ethnicity, gender, age, religion, sexual orientation, and disability
We pride ourselves on being a values-driven organization, guided by our 7 unique values that have been part of our success story for over 75 years
You'll have access to our Colleague Resource Groups (CRGs) to find community and networking opportunities among colleagues
We are an inclusive company where you're encouraged to be yourself at work
You will have access to a large global talent community, where career growth and aspirations have no limits
We believe in supporting your overall wellbeing and offer comprehensive benefits inclusive of health insurance, wellness and family support programs, company match retirement plan, paid leave programs, and paid time off, including a community day to serve your local community
You'll be able to express your personal style with our employee discount at H&M, & Other Stories, and COS

Additional Information

Job Status: Hourly, Non-Exempt

EEOC Code: SLS

Compensation: Sales Associates Pay Rate $17.95 per hour**

*This job posting highlights the most critical responsibilities and requirements of the job and is not all-inclusive. There may be additional duties, and responsibilities assigned for this job at the company's discretion.

**H&M, in good faith, has assessed this posted range of compensation as the accurate range for this role and location at the time of this posting. H&M may ultimately pay more or less than the posted range depending on candidate qualifications. This range may be modified in the future.

We are committed to providing reasonable accommodations for applicants with disabilities. If you require assistance or accommodation during the application or interview process, please contact us at https://hm.ethicspoint.com, and use Ask a Question.

Benefits:

We offer all our employees at H&M Group attractive benefits with extensive development opportunities around the globe. All our employees receive a staff discount card, usable on all our H&M Group brands in stores and online. Brands covered by the discount are H&M (Beauty and Move included), COS, Weekday, Monki, H&M HOME, & Other Stories, ARKET, Afound. In addition to our staff discount, all our employees are included in our H&M Incentive Program – HIP. You can read more about our H&M Incentive Program here.

In addition to our global benefits, all our local markets offer different competitive perks and benefits. Please note that they may differ between employment type and countries.

Inclusion & Diversity:

H&M is a part of H&M Group. At H&M Group, we’re determined to create and maintain inclusive, diverse and equitable workplaces throughout our organization. Our teams should consist of a variety of people that share and combine their knowledge, experience and ideas. Having a diverse workforce leads to a positive impact on how we address challenges, on what we perceive possible and on how we choose to relate to our colleagues and customers all over the world. Hence, all diversity dimensions are considered in our recruitment process.

We strive to have a fair and equal process and therefore kindly ask you not to attach a cover letter in your application as they often contain information that easily can trigger unintentional biases.

Company Description:

H&M is a fashion brand that offers the latest styles and inspiration, from fashion pieces and unique designer collaborations to affordable wardrobe essentials. Our business idea is fashion & quality at the best price in a sustainable way. Learn more about H&M here.

H&M Fashion USA, Inc. – Maki Assessment Tool:

We use an online assessment tool called Maki for skills-based selection of applicants for sales advisor positions within some of our stores. Maki is not an automated decision-making tool. Rather, it is a tool that uses an AI-created avatar to present to you a set of multiple-choice questions. These questions are prepared by the H&M hiring team to assess candidates’ ability to perform the duties of the position for which they are applying. The assessment calculates your total score based on predefined point values provided by our H&M team. The hiring team will review your whole application, including your assessment score, to decide whether to advance each candidate to the next stage. Doing the assessment is optional. If you choose to complete the assessment, your score will be one factor that the hiring team considers.

If you have any difficulties or concerns with the online assessment method, you can request an alternative method of assessment by contacting recruitment_support@hm.com. Choosing an alternative method will not affect your chances of being considered for the position, nor does any assessment method provide an advantage or disadvantage in the selection process. You will have the opportunity to provide optional feedback immediately after the assessment and you may always ask questions.

When you take the assessment, we collect your responses and use this information to evaluate your suitability for the role to which you have applied. The answers are saved in your applicant profile. We do not sell the information captured in the questionnaire and do not use any personal information to train any AI models. Our applicant tracking system provider has access to this information but is contractually prohibited from using it for any other purpose.

During this process, we may collect information from you through cookies, with your consent. This may include details such as your electronic network activity information (IP address, timestamps, and device identifiers). This information is accessible to our hiring team but is otherwise kept confidential. For more information, please refer to our Cookie Notice.

We retain this information for 3 years in your applicant file and use it as set forth in our Applicant Privacy Notice. For more information on how your personal data is processed by us, please refer to our Applicant Privacy Notice.

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More about this job

Responsibilities

The Sales Advisor is responsible for providing excellent customer service, guiding customers through fashion trends, and actively promoting products and loyalty programs. They also perform operational tasks such as garment care, stock replenishment, and maintaining a clean and organized sales floor.

Requirements

Candidates should have previous experience in customer service, fashion, or retail environments and possess strong communication and interpersonal skills. A passion for fashion and the ability to work collaboratively in a dynamic team setting are essential.

Skills

Customer service
Fashion knowledge
Sales
Product knowledge
Communication
Teamwork
Visual merchandising
Stock replenishment
Trend awareness
Retail operations
Problem solving
Flexibility

Benefits

Health insurance
Wellness programs
Family support programs
Company match retirement plan
Paid leave programs
Paid time off
Community day
Employee discount
Incentive program

Visa sponsorship

Not detected in the job text

Keywords

Sales Advisor
Retail
Customer Service
Fashion
Merchandising
Stockroom
Omni-channel
Sustainability
Loyalty App
Fitting Room
Inventory Management
Visual Execution
Trend Awareness
H&M
Retail Operations

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