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Added 10 mins ago
WC
(CAN) OMNI Assistant Manager
Walmart Canada
Slave Lake, AB
- Full-time
…the (Front End or Back End or Fresh or Operations - specific area that the incumbent will oversee). An Assistant Manager is cross-trained to work proficiently in all areas of the Store when…
Added 10 mins ago
WC
(CAN) Front End Assistant Manager
Walmart Canada
Slave Lake, AB
- Full-time
…the (Front End or Back End or Fresh or Operations - specific area that the incumbent will oversee). An Assistant Manager is cross-trained to work proficiently in all areas of the Store when…
Added 10 mins ago
WC
(CAN) Front End Checkout Team Associate
Walmart Canada
Dauphin, MB
- Full-time
Ensures safe work practices are followed including proper lifting and keeping a clean work area.
Added 10 mins ago
WC
(CAN) Cashier
Walmart Canada
Lloydminster, AB
- Full-time
Position Summary...Working as a Cashier at Walmart Canada is a great way to develop your skills in the retail industry. A Cashier provides exemplary customer service during the checkout…
Added 10 mins ago
WC
(CAN) Cashier
Walmart Canada
Quesnel, BC
- Full-time
Position Summary...Working as a Cashier at Walmart Canada is a great way to develop your skills in the retail industry. A Cashier provides exemplary customer service during the checkout…
Added 10 mins ago
WC
(CAN) Caissier
Walmart Canada
Sept-Îles, QC
- Contract
Position Summary...Working as a Cashier at Walmart Canada is a great way to develop your skills in the retail industry. A Cashier provides exemplary customer service during the checkout…
Added 10 mins ago
WC
(CAN) Préposé aux caisses libre-service
Walmart Canada
Saint-Eustache, QC
- Full-time
…opportunity to build valuable skills in customer service and retail operations. The Self‑Checkout Attendant supports a positive shopping experience by providing friendly, helpful service…
Added 10 mins ago
WC
(CAN) Caissier
Walmart Canada
Saint-Eustache, QC
- Full-time
Position Summary...Working as a Cashier at Walmart Canada is a great way to develop your skills in the retail industry. A Cashier provides exemplary customer service during the checkout…
Added 10 mins ago
WC
(CAN) Cashier
Walmart Canada
Sydney Indian Reserve No. 28A, NS · Sydney, NS
- Contract
Position Summary...Working as a Cashier at Walmart Canada is a great way to develop your skills in the retail industry. A Cashier provides exemplary customer service during the checkout…
Added 10 mins ago
WC
(CAN) Directs Store Delivery Associate
Walmart Canada
AB · Edmonton, AB
- Full-time
…great opportunity to build valuable skills in a fast paced retail environment. In this role, you coordinate and efficiently process direct and local merchandise to ensure timely delivery to…
Added 10 mins ago
WC
(CAN) Self Checkout Attendant
Walmart Canada
Kamloops, BC
- Full-time
…opportunity to build valuable skills in customer service and retail operations. The Self‑Checkout Attendant supports a positive shopping experience by providing friendly, helpful service…
Added 10 mins ago
WC
(CAN) Cashier
Walmart Canada
Kamloops, BC
- Full-time
Position Summary...Working as a Cashier at Walmart Canada is a great way to develop your skills in the retail industry. A Cashier provides exemplary customer service during the checkout…
Added 25 mins ago
W
(CAN) Cashier
Walmart
Quesnel, BC
- Part-time
Working as a Cashier at Walmart Canada is a great way to develop your skills in the retail industry. A Cashier provides exemplary customer service during the checkout process to drive…
Added 25 mins ago
W
(CAN) Cashier
Walmart
Sydney, NS
- Part-time
Working as a Cashier at Walmart Canada is a great way to develop your skills in the retail industry. A Cashier provides exemplary customer service during the checkout process to drive…
Added 25 mins ago
W
(CAN) Caissier
Walmart
Saint-Eustache, QC
- Part-time
Working as a Cashier at Walmart Canada is a great way to develop your skills in the retail industry. A Cashier provides exemplary customer service during the checkout process to drive…
Added 25 mins ago
W
(CAN) Préposé aux caisses libre-service
Walmart
Saint-Eustache, QC
- Part-time
…opportunity to build valuable skills in customer service and retail operations. The Self‑Checkout Attendant supports a positive shopping experience by providing friendly, helpful service…
Added 25 mins ago
W
(CAN) Associé, équipe de l’aire des caisses
Walmart
Saint-Jean-sur-Richelieu, QC
- Part-time
5.Ensures safe work practices are followed including proper lifting and keeping a clean work area.
Added 40 mins ago
JR
Area Manager - Kitchen Supply/Housewares
JRoss Retail Recruiters
Vancouver, BC
- Full-time
A well-established premium kitchenware and housewares brand is looking for an experienced Area Manager to lead three retail locations across the Vancouver market. Known for quality,…
Added 55 mins ago
RT
Strategic Partnership Specialist (Customer Care)
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BC
- $55,000 to $60,000 CAD / year
Experience in high volume restaurants or retail
Added 1 hour ago
W(
Key Holder
WINS (Women In Need Society)
Calgary, AB
- Full-time
Reporting to the Store Manager and is an integral member of the Social Enterprise team. We need a trustworthy and reliable individual to join the team as a Key Holder. As the keeper of the…
Added 1 hour ago
B
Assistant Branch Manager
BMO
Toronto, ON
- Full-time
Provides input into area business and market plans to optimize new and existing business opportunities within the community.
Added 2 hours ago
TH
Overnight Freight Associate 6 Month Contract Part Time - TORONTO YORKDALE
The Home Depot Canada
Toronto, ON
- Part-time
Communicating with other freight team members to ensure all product is stocked in the proper area.
Added 2 hours ago
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Gas Bar Multi-Site Manager - Red Deer - Central Alberta Co-op
Co-op
Red Deer, AB
- Full-time
…Support Centre in Red Deer, Alberta. As a Gas Bar Multi-Site Manager, you are reporting to the Division Manager and will be responsible for sales, margin, expenses, inventory and SPEH of…
Added 2 hours ago
W
(CAN) Cashier
Walmart
Coquitlam, BC
- Part-time
Working as a Cashier at Walmart Canada is a great way to develop your skills in the retail industry. A Cashier provides exemplary customer service during the checkout process to drive…
Added 2 hours ago
W
(CAN) Cashier
Walmart
Lloydminster, AB
- Part-time
Working as a Cashier at Walmart Canada is a great way to develop your skills in the retail industry. A Cashier provides exemplary customer service during the checkout process to drive…

H&M

H&M Store Manager

Dartmouth, NS, Canada

Compensation: expected base salary range is $63700-$73255 annually** · Full-time

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Job details

Pay: Compensation: expected base salary range is $63700-$73255 annually**
Job type: Full-time
Apply by: Dec 3, 2026
Posting language: English
Posted: Nov 3, 2026

Original job description

Job Description

About the Role

As a Store Manager, you’ll be responsible for the total holistic omni customer experience in your store, ensuring high visual and commercial curation & standards according to the store format location and global & regional strategies. You have the responsibility of leading the full store team to excel. You create an inclusive culture that promotes collaboration and entrepreneurial spirit and are responsible & aware of the store’s strengths, opportunities, and competitors. You’ll also be the person who analyzes and follows up on sales, creating plans to optimize results and profits.

A Day in the Life

Working at H&M means no two days are ever the same, but a typical day will include the following responsibilities*

Customer Sales & Profit

Responsible for the total OMNI customer experience in your store, ensuring visual and commercial curation according to your store format environment, global guidelines and regional strategies
Represent yourself and the H&M brand positively during all customer interactions
Establish, analyze, and follow up on sales & budget goals, and create plans to optimize results
Ensure personal customer service is provided in all areas of the store, ensuring your team initiates customer interactions, guiding customers through fashion stories and works towards actively selling our products
Following up that your teams are actively promoting our Customer Loyalty App (Hello Member) & in-store sustainability initiatives
Schedule to budgeted hours plan in line with sales budget and commercial activities
Ensure correct routines in fitting room and checkout, including transaction, returns and exchanges
Be aware of your store strengths and opportunities, identifying commercial opportunities and acting on them. Maintain competitor awareness & knowledge
Manage store maintenance in a cost-efficient way
Ensure all admin routines for both people and operations are handled in a correct way

Fashion & Trend Awareness

Keep up to date with fashion scene, trends, tendencies, styles, brands, products, competitors, and relevant influencers, etc
Ensure your team provides product and fashion knowledge as well as other relevant information during customer interactions
Ensure good understanding of the local area of your store, customers, competition, and fashion trends

Team & Development

Responsible for talent and performance management in your store – recruiting, onboarding, upskilling, and developing your team
Complete performance evaluations and succession planning to support business needs & team
Retain and share your knowledge and skills with your team
Strong collaboration with Area team and store leadership team including VMs
Ensure excellent communication & professionalism
Responsible for the teams planning & scheduling
Regular communication to store colleagues to inform, motivate and inspire – daily/weekly meetings, etc
Ensure all procedures, routines, security, and legal requirements in all areas of the store are followed
Participate in relevant available Onboarding & introduction processes, trainings and courses relevant for your role & future development

Retail Operations/ Visual & Commercial Execution

Ensure a clean and tidy sales floor and back of house.
Ensure high fashion quality, visual and commercial product presentation, with great garment care.
Ensure good stock levels and provide input on allocation to relevant area or sales market colleagues
Responsible for & supports with the daily opening & closing of store routines and processes
Ensure the full garment cycle – from delivery to garment presentation – and fitting room routines are according to our standards, processes, utilizing all tools and technology provided
Upkeep & following best practices for any in-store OMNI Services & in-store tech services/tools etc (Instore Care App, Click & Collect, Smart Store etc)
Secure a strong balance and the maintenance of price signs in-store and throughout the sales floor/store following guidelines according to global & local strategies & sales market/regional requirements to ensure a strong and consistent price perception throughout the store
Update & maintenance of BOH areas for all colleagues (key information, health & safety, tidiness etc)

Qualifications

Who You Are

To be a successful and effective Store Manager, you’ll be a strong leader who enjoys taking responsibility for others.
Confident in team coaching & development. You must be ambitious, an effective communicator, an analytical solution finder, capable of working with numbers & managing statistics.
Relevant experience working in a leadership position that you can apply to your role
Retail management and retail operations experience
Experience collaborating closely with a team

Why You’ll Love Working at H&M

We value diverse backgrounds, including but not limited to race, ethnicity, gender, age, religion, sexual orientation, and disability
We pride ourselves on being a values-driven organization, guided by our 7 unique values that have been part of our success story for over 75 years
You’ll have access to our Colleague Resource Groups (CRGs) to find community and networking opportunities among colleagues
We are an inclusive company where you’re encouraged to be yourself at work
You will have access to a large global talent community, where career growth and aspirations have no limits
We believe in supporting your overall wellbeing and offer comprehensive benefits inclusive of health insurance, wellness and family support programs, company match retirement plan, paid leave programs, and paid time off, including a community day to serve your local community
You’ll be able to express your personal style with our employee discount at H&M, & Other Stories, and COS

Additional Information

Compensation: expected base salary range is $63700-$73255 annually**

EEOC Code: OFM

Pay Status: Salary, Non-Exempt

*This job posting highlights the most critical responsibilities and requirements of the job and is not all-inclusive. There may be additional duties, and responsibilities assigned for this job at the company’s discretion.

**H&M, in good faith, has assessed this posted range of compensation as the accurate range for this role and location at the time of this posting. H&M may ultimately pay more or less than the posted range depending on candidate qualifications. This range may be modified in the future.

We are committed to providing reasonable accommodations for applicants with disabilities. If you require assistance or accommodation during the application or interview process, please contact us at https://hm.ethicspoint.com, and use Ask a Question.

Benefits:

We offer all our employees at H&M Group attractive benefits with extensive development opportunities around the globe. All our employees receive a staff discount card, usable on all our H&M Group brands in stores and online. Brands covered by the discount are H&M (Beauty and Move included), COS, Weekday, Monki, H&M HOME, & Other Stories, ARKET, Afound. In addition to our staff discount, all our employees are included in our H&M Incentive Program – HIP. You can read more about our H&M Incentive Program here.

In addition to our global benefits, all our local markets offer different competitive perks and benefits. Please note that they may differ between employment type and countries.

We offer: 25% Staff Discount - Medical, Pharmacy Vision and Dental Coverage – Employee Assistance Program - Vacation, Wellness, Holiday and Parental Pay – RRSP – Commuter Benefits, Health and Dependent Care FSA. Plus, additional Voluntary Benefits.

Inclusion & Diversity:

H&M is a part of H&M Group. At H&M Group, we’re determined to create and maintain inclusive, diverse and equitable workplaces throughout our organization. Our teams should consist of a variety of people that share and combine their knowledge, experience and ideas. Having a diverse workforce leads to a positive impact on how we address challenges, on what we perceive possible and on how we choose to relate to our colleagues and customers all over the world. Hence all diversity dimensions are taken into consideration in our recruitment process.

We strive to have a fair and equal process and therefore kindly ask you not to attach a cover letter in your application as they often contain information that easily can trigger unintentional biases.

Company Description:

At H&M, our purpose is to liberate fashion for the many. We want to shape a new world in Fashion. A world with one ultimate goal: to unleash your self-expression. As an H&M colleague, you’re encouraged to be yourself & more. You’ll take on new responsibilities from day one, learn skills for life, and find new ways to make your big dreams come true.

Our company is committed to fostering a culture of inclusion and belonging, and we actively seek colleagues who share our commitment.

H&M Fashion USA, Inc. – Maki Assessment Tool:

To manage the high volume of applications for roles with leadership responsibilities, we use an online assessment method. You will need to complete it as part of the application and screening process. Your responses will be scored by an assessment tool that applies to predefined criteria set by H&M Group.

After completing the assessment, you’ll have the opportunity to share feedback and ask questions.

If you experience any difficulties or prefer an alternative assessment method, please contact recruitment_support@hm.com. Choosing an alternative will not impact your application. For more information on how we process your personal data, please see our Privacy Notice.

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More about this job

Responsibilities

Lead the store team and deliver a strong omni-channel customer experience while maintaining visual, commercial, and operational standards. Analyze sales and budgets, optimize store performance, develop employees, and oversee customer service, merchandising, inventory, scheduling, and store routines.

Requirements

Candidates should have leadership experience applicable to retail, along with retail management and operations experience and a record of close team collaboration. The role calls for confident coaching and development, effective communication, ambition, and analytical problem-solving skills, including comfort working with numbers and statistics.

Skills

Retail Management
Leadership
Team Coaching and Development
Sales Analysis
Budget Management
Customer Service
Visual Merchandising
Commercial Planning
Talent Management
Performance Management
Recruiting and Onboarding
Scheduling
Retail Operations
Inventory Management
Fashion and Trend Awareness
Communication

Benefits

Staff Discount
Health Insurance
Pharmacy Coverage
Vision Coverage
Dental Coverage
Employee Assistance Program
Vacation Pay
Wellness Pay
Holiday Pay
Parental Pay
Retirement Savings Plan
Commuter Benefits
Health and Dependent Care Flexible Spending Accounts
Voluntary Benefits
Incentive Program
Professional Development Opportunities

Visa sponsorship

Not detected in the job text

Keywords

Omni-Channel Customer Experience
Sales Goals
Budget Management
Profit Optimization
Customer Loyalty App
Sustainability Initiatives
Visual Merchandising
Commercial Execution
Fashion Trends
Competitor Awareness
Talent Management
Performance Evaluations
Succession Planning
Recruiting
Onboarding
Training
Scheduling
Retail Operations
Inventory Management
Garment Care
Fitting Room Operations
Click and Collect
Smart Store
Instore Care App
Store Security
Health and Safety
Price Signage
Customer Service

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