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Added 11 mins ago
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Medical Device Reprocessing Technician 0.8
Clearpoint Health Network Inc.
Calgary, AB
- Full-time
…across Canada. Working in close collaboration with hospitals, insurance providers, regional health organizations and workers’ compensation boards, Clearpoint delivers high-quality care…
Added 26 mins ago
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Sales Director
Gordian
Canada
- Full-time
…solutions. From planning to design, procurement, construction and operations, Gordian’s solutions help clients maximize efficiency, optimize cost savings and increase building quality.…
Added 26 mins ago
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Technicien(ne) de l'entrepot magasin / Store Warehouse Associate
Mobilia Canada
QC · Montérégie, QC
- Full-time
Mobilia Interiors Inc., a leader in contemporary home furnishings, is looking for a Store Warehouse Associate, to join our team.
Added 41 mins ago
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Actuarial Analyst I - Project Development & Optimization
TD
Toronto, ON
- Full-time
Part of the Corporate Actuarial department, the Project Development & Optimization team participates in various projects with respect to the liability valuation, strategic planning, capital…
Added 41 mins ago
Producer – Live Team (EA SPORTS NHL)
Electronic Arts
Vancouver, BC
We are seeking an experienced Producer to lead the dedicated Live Team, driving the end-to-end development, live operations, and ongoing evolution of our core online modes: World of Chel…
Added 41 mins ago
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Driver II - Canada
PODS
Ottawa, ON · Vars, ON
- Full-time
Drive Your Career Forward With an Industry Leader
Added 41 mins ago
FB
Meat Department Manager
Farm Boy Inc.
Burlington, ON
- $55,500 to $60,500 CAD / year
- Full-time
As a key leader within our store, you’ll support Farm Boy’s vision of the best fresh shopping experience by delivering exceptional customer service and guiding your department to achieve…
Added 41 mins ago
Area Manager II, YYZ4
Amazon
Brampton, ON
Our WW Operations network delivers millions of packages and smiles to Amazon customers every day. We are looking for motivated, customer-focused individuals who want to join our team as an…
Added 41 mins ago
Area Manager II, Canada Operations
Amazon
Brampton, ON · Cambridge, ON · Hamilton, ON · Ottawa, ON · St. Thomas, ON
Our WW Operations network delivers millions of packages and smiles to Amazon customers every day. We are looking for motivated, customer-focused individuals who want to join our team as an…
Added 41 mins ago
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Material Handler
Veolia Environnement SA
Guelph, ON
- Full-time
Veolia Group is a global leader in environmental services, operating across all five continents with nearly 218,000 employees. Specializing in water, energy, and waste management, Veolia…
Added 41 mins ago
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Proposal Supervisor
AECOM
Mississauga, ON
- $98,000 to $125,000 CAD / year
- Full-time
…your bold ideas and big dreams and become part of a global team of over 50,000 planners, designers, engineers, scientists, digital innovators, program and construction managers and other…
Added 42 mins ago
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Adjuster Support
Crawford & Company
Mississauga, ON
- Full-time
We are currently seeking an Adjuster Support professional to join our team in Mississauga, Ontario. This is a full-time, on-site position that offers the opportunity to work in a…
Added 1 hour ago
SA
Controller
Standard Aero
Winnipeg, MB
- Full-time
With over a century of proven excellence, StandardAero has become an industry leader in MRO services and customized solutions in the aerospace field. Our shared values and learning-based…
Added 1 hour ago
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Full-Time Chef De Partie-Hilton Garden Inn & Homewood Suites Ottawa Downtown
Concord Hospitality Enterprises
Ottawa, ON
- Full-time
Concord Hospitality is seeking a skilled and motivated Chef De Partie to lead our kitchen team and deliver exceptional culinary experiences. This role is key in maintaining high food…
Added 1 hour ago
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Lead DZ Driver
Primo Brands
Mississauga, ON
- Full-time
Insurance: Employee Life Insurance, short and long-term disability, critical illness, hospital indemnity, accidental death and dismemberment
Added 1 hour ago
HR
Functional Specialist , SAP - MM & SCS
Hitachi Rail
Toronto, ON
- Full-time
Engage with managed service partner’s delivery manager to ensure quality of service (QoS) for the Operations team.
Added 1 hour ago
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Proposal Supervisor
AECOM
Mississauga, ON
- $98,000 to $125,000 CAD / year
- Full-time
…your bold ideas and big dreams and become part of a global team of over 50,000 planners, designers, engineers, scientists, digital innovators, program and construction managers and other…
Added 1 hour ago
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Staff Back End Engineer (Data Platform)
Forma.ai
Toronto, ON
- Full-time
Engineers on this team construct our rules-based calculating engine for processing sales commissions. This might sound simple if you have never been exposed to sales comp plans, it is not!…
Added 1 hour ago
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Coordinator, Specialty Leasing
Oxford Properties Group
Mississauga, ON
- Full-time
…pop-ups. Oversee tenant set-up to move-out and ensure smooth operations across these…
Added 1 hour ago
FB
Meat Department Manager
Farm Boy Inc.
Burlington, ON
- $55,500 to $60,500 CAD / year
- Full-time
As a key leader within our store, you’ll support Farm Boy’s vision of the best fresh shopping experience by delivering exceptional customer service and guiding your department to achieve…
Added 1 hour ago
GE
Operations Manager
GFL Environmental Inc.
Winnipeg, MB
- Full-time
The Operations Manager – MRF oversees daily processing, maintenance coordination, and workforce management within a high-volume Material Recovery Facility (MRF). This role drives production…
Added 1 hour ago
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Material Handler
Veolia | Water Tech
Guelph, ON
- Full-time
Veolia Group is a global leader in environmental services, operating across all five continents with nearly 218,000 employees. Specializing in water, energy, and waste management, Veolia…
Added 1 hour ago
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Property Manager
BGIS
Regina, SK
- Full-time
BGIS is a global leader in integrated facility management services. With a combined team of over 10,000 globally, BGIS relentlessly focuses on delivering innovative service solutions that…
Added 1 hour ago
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Formateur National en Gestion / National Management Trainer
WITRON Group
Laval, QC
- Full-time
Fondée en 1971, WITRON est devenue un leader international dans le domaine de la logistique de stockage automatisée, avec plus de 7 000 collaborateurs dans le monde entier dédiés à la…
Added 1 hour ago
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Data Architect - Canada Region
Slalom
Vancouver, BC · Greater Vancouver Metropolitan Area
- Full-time
Hybrid/In office: We are hybrid but there are expectations that if your team leader requires you onsite that you are able to meet those expectations/requirements

H&M

H&M Store Manager

Dartmouth, NS, Canada

Compensation: expected base salary range is $63700-$73255 annually** · Full-time

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Job details

Pay: Compensation: expected base salary range is $63700-$73255 annually**
Job type: Full-time
Apply by: Dec 3, 2026
Posting language: English
Posted: Nov 3, 2026

Original job description

Job Description

About the Role

As a Store Manager, you’ll be responsible for the total holistic omni customer experience in your store, ensuring high visual and commercial curation & standards according to the store format location and global & regional strategies. You have the responsibility of leading the full store team to excel. You create an inclusive culture that promotes collaboration and entrepreneurial spirit and are responsible & aware of the store’s strengths, opportunities, and competitors. You’ll also be the person who analyzes and follows up on sales, creating plans to optimize results and profits.

A Day in the Life

Working at H&M means no two days are ever the same, but a typical day will include the following responsibilities*

Customer Sales & Profit

Responsible for the total OMNI customer experience in your store, ensuring visual and commercial curation according to your store format environment, global guidelines and regional strategies
Represent yourself and the H&M brand positively during all customer interactions
Establish, analyze, and follow up on sales & budget goals, and create plans to optimize results
Ensure personal customer service is provided in all areas of the store, ensuring your team initiates customer interactions, guiding customers through fashion stories and works towards actively selling our products
Following up that your teams are actively promoting our Customer Loyalty App (Hello Member) & in-store sustainability initiatives
Schedule to budgeted hours plan in line with sales budget and commercial activities
Ensure correct routines in fitting room and checkout, including transaction, returns and exchanges
Be aware of your store strengths and opportunities, identifying commercial opportunities and acting on them. Maintain competitor awareness & knowledge
Manage store maintenance in a cost-efficient way
Ensure all admin routines for both people and operations are handled in a correct way

Fashion & Trend Awareness

Keep up to date with fashion scene, trends, tendencies, styles, brands, products, competitors, and relevant influencers, etc
Ensure your team provides product and fashion knowledge as well as other relevant information during customer interactions
Ensure good understanding of the local area of your store, customers, competition, and fashion trends

Team & Development

Responsible for talent and performance management in your store – recruiting, onboarding, upskilling, and developing your team
Complete performance evaluations and succession planning to support business needs & team
Retain and share your knowledge and skills with your team
Strong collaboration with Area team and store leadership team including VMs
Ensure excellent communication & professionalism
Responsible for the teams planning & scheduling
Regular communication to store colleagues to inform, motivate and inspire – daily/weekly meetings, etc
Ensure all procedures, routines, security, and legal requirements in all areas of the store are followed
Participate in relevant available Onboarding & introduction processes, trainings and courses relevant for your role & future development

Retail Operations/ Visual & Commercial Execution

Ensure a clean and tidy sales floor and back of house.
Ensure high fashion quality, visual and commercial product presentation, with great garment care.
Ensure good stock levels and provide input on allocation to relevant area or sales market colleagues
Responsible for & supports with the daily opening & closing of store routines and processes
Ensure the full garment cycle – from delivery to garment presentation – and fitting room routines are according to our standards, processes, utilizing all tools and technology provided
Upkeep & following best practices for any in-store OMNI Services & in-store tech services/tools etc (Instore Care App, Click & Collect, Smart Store etc)
Secure a strong balance and the maintenance of price signs in-store and throughout the sales floor/store following guidelines according to global & local strategies & sales market/regional requirements to ensure a strong and consistent price perception throughout the store
Update & maintenance of BOH areas for all colleagues (key information, health & safety, tidiness etc)

Qualifications

Who You Are

To be a successful and effective Store Manager, you’ll be a strong leader who enjoys taking responsibility for others.
Confident in team coaching & development. You must be ambitious, an effective communicator, an analytical solution finder, capable of working with numbers & managing statistics.
Relevant experience working in a leadership position that you can apply to your role
Retail management and retail operations experience
Experience collaborating closely with a team

Why You’ll Love Working at H&M

We value diverse backgrounds, including but not limited to race, ethnicity, gender, age, religion, sexual orientation, and disability
We pride ourselves on being a values-driven organization, guided by our 7 unique values that have been part of our success story for over 75 years
You’ll have access to our Colleague Resource Groups (CRGs) to find community and networking opportunities among colleagues
We are an inclusive company where you’re encouraged to be yourself at work
You will have access to a large global talent community, where career growth and aspirations have no limits
We believe in supporting your overall wellbeing and offer comprehensive benefits inclusive of health insurance, wellness and family support programs, company match retirement plan, paid leave programs, and paid time off, including a community day to serve your local community
You’ll be able to express your personal style with our employee discount at H&M, & Other Stories, and COS

Additional Information

Compensation: expected base salary range is $63700-$73255 annually**

EEOC Code: OFM

Pay Status: Salary, Non-Exempt

*This job posting highlights the most critical responsibilities and requirements of the job and is not all-inclusive. There may be additional duties, and responsibilities assigned for this job at the company’s discretion.

**H&M, in good faith, has assessed this posted range of compensation as the accurate range for this role and location at the time of this posting. H&M may ultimately pay more or less than the posted range depending on candidate qualifications. This range may be modified in the future.

We are committed to providing reasonable accommodations for applicants with disabilities. If you require assistance or accommodation during the application or interview process, please contact us at https://hm.ethicspoint.com, and use Ask a Question.

Benefits:

We offer all our employees at H&M Group attractive benefits with extensive development opportunities around the globe. All our employees receive a staff discount card, usable on all our H&M Group brands in stores and online. Brands covered by the discount are H&M (Beauty and Move included), COS, Weekday, Monki, H&M HOME, & Other Stories, ARKET, Afound. In addition to our staff discount, all our employees are included in our H&M Incentive Program – HIP. You can read more about our H&M Incentive Program here.

In addition to our global benefits, all our local markets offer different competitive perks and benefits. Please note that they may differ between employment type and countries.

We offer: 25% Staff Discount - Medical, Pharmacy Vision and Dental Coverage – Employee Assistance Program - Vacation, Wellness, Holiday and Parental Pay – RRSP – Commuter Benefits, Health and Dependent Care FSA. Plus, additional Voluntary Benefits.

Inclusion & Diversity:

H&M is a part of H&M Group. At H&M Group, we’re determined to create and maintain inclusive, diverse and equitable workplaces throughout our organization. Our teams should consist of a variety of people that share and combine their knowledge, experience and ideas. Having a diverse workforce leads to a positive impact on how we address challenges, on what we perceive possible and on how we choose to relate to our colleagues and customers all over the world. Hence all diversity dimensions are taken into consideration in our recruitment process.

We strive to have a fair and equal process and therefore kindly ask you not to attach a cover letter in your application as they often contain information that easily can trigger unintentional biases.

Company Description:

At H&M, our purpose is to liberate fashion for the many. We want to shape a new world in Fashion. A world with one ultimate goal: to unleash your self-expression. As an H&M colleague, you’re encouraged to be yourself & more. You’ll take on new responsibilities from day one, learn skills for life, and find new ways to make your big dreams come true.

Our company is committed to fostering a culture of inclusion and belonging, and we actively seek colleagues who share our commitment.

H&M Fashion USA, Inc. – Maki Assessment Tool:

To manage the high volume of applications for roles with leadership responsibilities, we use an online assessment method. You will need to complete it as part of the application and screening process. Your responses will be scored by an assessment tool that applies to predefined criteria set by H&M Group.

After completing the assessment, you’ll have the opportunity to share feedback and ask questions.

If you experience any difficulties or prefer an alternative assessment method, please contact recruitment_support@hm.com. Choosing an alternative will not impact your application. For more information on how we process your personal data, please see our Privacy Notice.

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More about this job

Responsibilities

Lead the store team and deliver a strong omni-channel customer experience while maintaining visual, commercial, and operational standards. Analyze sales and budgets, optimize store performance, develop employees, and oversee customer service, merchandising, inventory, scheduling, and store routines.

Requirements

Candidates should have leadership experience applicable to retail, along with retail management and operations experience and a record of close team collaboration. The role calls for confident coaching and development, effective communication, ambition, and analytical problem-solving skills, including comfort working with numbers and statistics.

Skills

Retail Management
Leadership
Team Coaching and Development
Sales Analysis
Budget Management
Customer Service
Visual Merchandising
Commercial Planning
Talent Management
Performance Management
Recruiting and Onboarding
Scheduling
Retail Operations
Inventory Management
Fashion and Trend Awareness
Communication

Benefits

Staff Discount
Health Insurance
Pharmacy Coverage
Vision Coverage
Dental Coverage
Employee Assistance Program
Vacation Pay
Wellness Pay
Holiday Pay
Parental Pay
Retirement Savings Plan
Commuter Benefits
Health and Dependent Care Flexible Spending Accounts
Voluntary Benefits
Incentive Program
Professional Development Opportunities

Visa sponsorship

Not detected in the job text

Keywords

Omni-Channel Customer Experience
Sales Goals
Budget Management
Profit Optimization
Customer Loyalty App
Sustainability Initiatives
Visual Merchandising
Commercial Execution
Fashion Trends
Competitor Awareness
Talent Management
Performance Evaluations
Succession Planning
Recruiting
Onboarding
Training
Scheduling
Retail Operations
Inventory Management
Garment Care
Fitting Room Operations
Click and Collect
Smart Store
Instore Care App
Store Security
Health and Safety
Price Signage
Customer Service

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