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H&R Block Canada

Senior Project Manager

700 -2 ST SW, Calgary, AB, T2P 2W2, Canada

Job type: Full-time
Apply by: Sep 25, 2026
Experience: Post-secondary education and 10 years of experience in project management, or a relevant combination of education and experience.
Posting language: English
Posted: Sep 19, 2026

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Original job description

About the Role

The Senior Project Manager reports to the Director of Delivery Services and is responsible for delivering business initiatives to enhance H&R Block’s financial service offering to clients.

The role will oversee and manage largescale IT projects throughout their entire lifecycle, including developing project plans, defining project scope and objectives, creating a timeline and resource allocation plan, managing project budgets, monitoring progress, and identifying and mitigating risks.

The Senior Project Manager works closely with cross-functional teams, including relevant parties from various departments and is responsible for facilitating communication, coordinating efforts, and aligning priorities to ensure project goals are met.

This is a 22 month term position that is based in Calgary and offers a hybrid work schedule, with 3 days per week in-office.

Key Areas of Responsibility

Works with relevant parties to define and document the project's scope, goals, deliverables, risks, constraints, success criteria, and estimated resource requirements.
Creates, oversees, and shares detailed project plans, including metrics, staffing, schedules, and budgets.
Conducts regular project status meetings with relevant parties and Steering Committee meetings, gathering feedback and addressing challenges.
Collaborates with cross-functional teams to ensure smooth project rollout with strong adoption by the business.
Coordinates activities between internal and external delivery teams and relevant parties to manage vendor engagement.
Provides clear guidance to the project team and resolves conflicts.
Coordinates efforts with other project managers leading interdependent projects or projects sharing resources.
Provides post-implementation support as needed.

Required Qualifications

Post-secondary education and 10 years of experience in project management, or a relevant combination of education and experience.
Proven track record of leading financial systems projects; experience with Dynamics 365 Business Central is an asset
Possession of PMP Certification an asset.
Experience in the Financial Services or Retail industries an asset.
Experience with leading and overseeing the successful implementation of ERP systems is a strong asset.
Ability to develop and maintain positive relationships and cross collaboration between cross-functional teams.
Proven experience in project planning and execution of large and complex projects.
Strong decision-making and analytical skills to assess project performance and make data driven decisions.

Preferred Qualifications

Exceptional organizational and time management abilities.
Business-minded thinking and ability to align projects with corporate objectives.
Excellent problem-solving and analytical skills.
Proficient in identifying, assessing, and mitigating risk.
Demonstrates exceptional strategic thinking ability by analyzing complex situations, anticipating future trends developing innovative solutions.
In-depth knowledge of project management methodologies and best practices.
Strong leadership skills to guide and motivate project teams.
Aptitude for analyzing business processes and recommending improvements.
Strong verbal and written English communication skills, French communication skills an asset.

Why work for us

For over 60 years, H&R Block has prepared taxes for millions of Canadians annually. Headquartered in Calgary, Alberta, we serve taxpayers in more than 1,000+ offices, through our upload from home service, and online with our DIY tax software. Our dedicated team of Tax Experts use the latest in electronic processing and filing technology to prepare all types of returns, including personal, small business, corporate, farm, trucker, fishing, U.S., rental, and estate.

Becoming an H&R Block Associate is an opportunity to grow with the strongest brand in the tax preparation industry. We are looking for people who want to provide help and inspire confidence in our clients and communities. We know that the ability to deliver outstanding client service starts with having the best talent on our team, and if you want to be part of our success story then we want to hear from you!

We offer competitive base wages and targeted incentive opportunities, a generous benefits package with options for health care spending or wellness resources, RRSP Matching, Employee Stock Programs, and Block “Wellness Days” to encourage rest outside of Tax Season.

We encourage all interested individuals to apply. Successful candidates must have legal authorization to work in Canada on a full-time basis for any employer. Proof of legal authorization to work in Canada will be required as part of the recruitment process. Only those candidates selected for an interview will be contacted.

H&R Block fosters a workplace in which individual differences are recognized, appreciated, and respected. Accommodations are available upon request for candidates taking part in all aspects of the recruitment and selection process.

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More about this job

Responsibilities

The Senior Project Manager oversees large-scale IT projects throughout their lifecycle, including planning, budgeting, and risk management. They facilitate communication across cross-functional teams to ensure project goals are aligned with business initiatives.

Requirements

Candidates must have post-secondary education and at least 10 years of project management experience, preferably in financial services or retail. A proven track record of leading complex ERP system implementations is highly desired.

Skills

Project management
IT project lifecycle
Budget management
Risk mitigation
Cross-functional leadership
Financial systems
ERP implementation
Strategic thinking
Stakeholder management
Vendor engagement
Data-driven decision making
Time management
Problem-solving
Communication
Dynamics 365 Business Central

Benefits

Health care spending
Wellness resources
RRSP Matching
Employee Stock Programs
Wellness Days

Visa sponsorship

Not detected in the job text

Keywords

Project Management
IT Projects
Financial Services
Retail
ERP
Dynamics 365 Business Central
PMP Certification
Budgeting
Risk Management
Strategic Planning
Cross-functional Teams
Vendor Management
Stakeholder Engagement
Data Analysis
Implementation
Project Lifecycle
Resource Allocation
Business Process Improvement
Leadership
Communication

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