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Added 30 mins ago
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Added 46 mins ago
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H2O Innovation Inc.

Field Service Technician

Calgary, AB, Canada

Job type: Full-time
Posting language: English
Posted: Sep 30, 2026

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Original job description

H₂O Innovation is a smart water treatment solutions company. We simplify water treatment by integrating state-of-the-art technologies to solve water challenges for good with our team of trusted experts. Our mission is to provide services on an international scale, in a people-oriented, caring environment that fosters professional and personal growth. Be part of our talent pool and grow with H₂O.

H₂O Innovation is seeking an Field Service Technician to join our team. In this role, your primary responsibility will be to help service, maintain, and operate our pre-engineered, containerized water treatment system (Flexbox^.TM)designed for emergency or temporary water treatment scenarios. You will contribute to the operation of Mobile Assets and Pilots across North America, prioritize tasks and adjust plans based on urgency. This role will involve working closely with engineering teams, project managers, and clients to ensure successful project completion and customer satisfaction.

The Benefits

Overall remuneration including:

Profit sharing bonus program;
Extensive training for the position;
Group Insurance plan including dental, vision & telemedicine;
401K plan with employer's contribution;
Three (3) weeks of paid vacation per year;
Twelve (12) paid wellness days per year.

The Day-to-Day

Participate in the planning, coordination, execution of deploying Flexbox^.TM mobile fleet and our fleet of water treament pilots across North America;
Coordinate with the cross-functional teams (Automation, Commissioning, Service);
Trouble-shoot on site issues, both remotely and in the field.
Flexible working hours which could involve night and weekend work.
Escalate technical & commercial problems to the team;
Verify spare part usage andtrack inventory;
Gather feedback from usersto help better the design of assets and streamline asset operations;
Maintain an accurate log of asset issues and deployment documentation / logs for lessons learned and updates to Asset’s O&M and checklists;
Interact with vendors or third parties as needed to support Asset and pilots;
Review client checklists for completeness and accuracy;
Visit sites to perform commissioning, startup, tuning, and training. Complete follow up visits when needed;
Validate deployed assets are correctly installed,configured and maintained by client;
Advocate for quality and maintenance of assets;
Identify bottlenecks and inefficiencies;
Propose deployment/design strategies to improve;
Participate in FAT tests, Wet tests, and maintenance of assets in H2O’s facilities.

The Skills We Are Looking for

Relevant technical site experience (for example, testing and operations experience), construction, and commissioning, as well as good IT and analytical skills; 
Mechanically inclined with ability to disassemble and reassemble piping,valves,equipment,etc;
Valid driver’slicense;
Must be available to travel unrestricted in both USA and Canada - 50% of the work requires traveling; 
Excellent troubleshooting and problem-solving skills;
Basic understanding of water treatment processes, equipment, and technologies;
Ability to interpret engineering drawings, schematics, and P&IDs;
Ability to meet all customer site access requirements and maintain a high degree of behavioral safety in all aspects of work;
Excellent interpersonal, leadership and managerial skills;
Be autonomous, resourceful and meticulous;
Provide excellent customer service;
Knowledge in various PLC programming software (Asset);
Experience in and knowledge of a variety of UF, RO, MBR technologies, chemical dosing kits, pumps, compressors, blowers, instrumentation, valves, screening systems, cartridge filters, etc. (Asset).

#ZR #SOS

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More about this job

Responsibilities

The Field Service Technician will service, maintain, and operate mobile water treatment systems across North America. This involves coordinating with cross-functional teams to perform commissioning, troubleshooting, and site-specific training for clients.

Requirements

Candidates must have relevant technical site experience, mechanical aptitude, and the ability to interpret engineering schematics. The role requires unrestricted travel in the USA and Canada and proficiency in water treatment technologies.

Skills

Troubleshooting
Problem-solving
Water treatment
Mechanical aptitude
Piping
Valves
PLC programming
Engineering drawings
Commissioning
Technical site experience
Customer service
Inventory management
Analytical skills
IT skills
Safety compliance

Benefits

Profit sharing bonus program
Extensive training
Group insurance plan
Dental insurance
Vision insurance
Telemedicine
401k plan
Paid vacation
Paid wellness days

Visa sponsorship

Not detected in the job text

Keywords

Water treatment
Flexbox
Mobile assets
Commissioning
Startup
PLC
UF
RO
MBR
Chemical dosing
Pumps
Compressors
Blowers
Instrumentation
Screening systems
Cartridge filters
P&IDs
FAT tests
Wet tests
Maintenance
Field service
Technical support
Inventory tracking
Safety
Engineering

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