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Client Service Coordinator

  • ON, Canada

$20 CAD / hour · Full-time

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Job details

Pay
$20 CAD / hour
Job type
Full-time
Posting language
English
Posted

Original job description

Be the Reason Someone Feels Welcome.

Looking for a job where you can enjoy the people you work with, get to know your clients, and feel good about what you do?

We’re looking for a Client Service Coordinator to join a fun, fast paced team in the hair and personal care industry. This is not your typical front desk role. You’ll be part of the client experience from the moment they walk in, helping create a welcoming environment and supporting people through a very personal journey.

What You’ll Do

  • Welcome clients and visitors with warmth and professionalism
    • Answer calls and help clients get the information they need
    • Schedule and confirm appointments
    • Process transactions accurately
    • Partner with the styling and service teams to keep the day running smoothly
    • Help with retail and service opportunities
    • Support clients with questions, appointment changes, and general needs
    • Jump in where needed and be part of a team that works closely together

What We’re Looking For

  • At least one year of customer service, hospitality, retail, salon, medical office, or similar experience
    • Warm, professional communication skills
    • Strong organization and time management skills
    • Comfort using scheduling, point of sale, or business software
    • Dependable and able to stay composed in a busy environment
    • Someone who genuinely enjoys helping people and working as part of a team

Why You’ll Love It Here

  • $20 per hour
    • Consistent schedule and dependable hours
    • Paid training
    • Paid vacation, holidays, and personal days
    • Medical, dental, life insurance, and more
    • 401(k) with company match
    • Tuition reimbursement
    • Ongoing training and opportunities to grow
    • A fun, supportive environment where your contribution matters
  • Review our full benefits here: Hairclub Employee Benefits | Employee Benefits

The best part? You’ll get to know your clients and play a role in helping them feel more confident.

If you’re organized, great with people, and ready for something more than a standard front desk job, apply today. We’d love to meet you.

Bosley HairClub is an equal opportunity employer, dedicated to creating an inclusive work environment for everyone. We embrace and celebrate the unique experiences, perspectives and cultural backgrounds that each employee brings to our workplace. Bosley HairClub strives to foster an environment where our employees feel respected, valued and empowered, and our team members are at the forefront in helping us promote and sustain an inclusive workplace.

More about this job

Responsibilities

The Client Service Coordinator at HairClub will greet clients, answer calls, schedule and confirm appointments, and process transactions. They will also work with the styling and service teams to keep the day running smoothly.

Requirements

Candidates need at least one year of customer service, hospitality, retail, salon or medical office experience. Strong organization, warm communication and comfort with scheduling or point-of-sale software are also required.

Skills

  • Appointment scheduling
  • Point of sale systems
  • Scheduling software
  • Customer service
  • Call handling
  • Transaction processing
  • Retail sales
  • Time management
  • Organization
  • Team collaboration
  • Communication

Benefits

  • Paid vacation, holidays and personal days
  • Medical, dental and life insurance
  • 401(k) with company match
  • Tuition reimbursement
  • Paid training
  • Ongoing training and growth opportunities

Categories

  • Customer Service & Support
  • Retail
  • Healthcare

Keywords

  • client service coordinator
  • front desk
  • receptionist
  • appointment scheduling
  • point of sale
  • customer service
  • salon
  • hair care
  • personal care
  • hospitality
  • retail
  • scheduling software
  • time management
  • team work
  • client experience
  • bookings

Seniority

Entry level

Perks

  • Generous paid time off
  • Retirement plan
  • Tuition support
  • Paid training

Tools

  • scheduling software
  • point of sale

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