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Hakim Optical

Retail Area Manager

Toronto, ON, Canada
Greater Toronto Area, Canada, Canada

Competitive salary: $75,000 per year. · Full-time

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Job details

Pay: Competitive salary: $75,000 per year.
Job type: Full-time
Apply by: Apr 24, 2027
Experience: 3+ years of retail management experience, preferably in a multi-location environment.
Posting language: English
Posted: Oct 26, 2026

Original job description

About Hakim Optical

Hakim Optical is one of Canada's leading optical retailers, proudly serving communities across the country for more than 50 years. With a strong commitment to quality eyewear, exceptional customer service, and continuous growth, we continue to expand our retail team across Canada.

We are currently seeking an enthusiastic, experienced, and results-driven Area Manager to join our team. This is an existing position within our retail operations and offers an excellent opportunity for an experienced leader who enjoys working with people, has a strong passion for retail operations and customer service, and is looking to build a rewarding career in a dynamic and growing organization. The Area Manager will be responsible for overseeing multiple locations, supporting store teams and managers, and improving operational performance, and ensuring a consistently high level of customer service across the assigned area.

About the Role

The Area Manager will oversee multiple Hakim Optical locations, work closely with Store Managers to drive sales, improve operations, and maintain exceptional customer service standards. This role will focus on team leadership, coaching, performance management, and operational excellence across the assigned area.

Key Responsibilities

Oversee and support the daily operations of multiple locations.
Coach and develop Store Managers and their teams.
Drive sales, customer service, and operational performance.
Conduct regular store visits and identify opportunities for improvement.
Ensure company policies and standards are consistently followed.
Support recruitment, training, and employee development.
Address operational and customer concerns effectively.
Report on store performance and work with senior management on improvement strategies.

Qualifications

3+ years of retail management experience, preferably in a multi-location environment.
Strong leadership and people-management skills.
Proven ability to drive sales and operational performance.
Excellent communication and problem-solving skills.
Strong organizational and time-management abilities.
Ability to travel between assigned locations.
Valid driver's license.

What We Offer

Competitive salary: $75,000 per year.
Comprehensive health and dental benefits.
Performance-based bonus opportunities.

Store location:

The Queensway

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More about this job

Responsibilities

Oversee the daily operations of multiple locations, coaching Store Managers and their teams to improve sales, customer service, and operational performance. Conduct store visits, ensure company standards are followed, address operational and customer concerns, and report performance and improvement strategies to senior management.

Requirements

Requires at least three years of retail management experience, preferably in a multi-location environment, along with strong leadership, people-management, communication, and problem-solving skills. Candidates must be able to travel between assigned locations and hold a valid driver's license.

Skills

Leadership
People Management
Coaching and Development
Sales Performance
Retail Operations
Customer Service
Performance Management
Problem-Solving
Communication
Organization
Time Management
Recruitment
Training
Operational Improvement
Store Management

Benefits

Health and Dental Benefits
Performance-Based Bonus Opportunities

Visa sponsorship

Not detected in the job text

Keywords

Retail Management
Multi-Location Operations
Area Management
Store Management
Sales
Customer Service
Operational Performance
Team Leadership
Coaching
Performance Management
Store Visits
Company Policies
Recruitment
Training
Employee Development
Operational Improvement
Senior Management
Travel
Valid Driver's License
Optical Retail

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