Retail Area Manager
- Toronto, ON, Canada
- Greater Toronto Area, Canada, Canada
Competitive salary: $75,000 per year. · Full-time
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Job details
- Pay
- Competitive salary: $75,000 per year.
- Job type
- Full-time
- Apply by
- Experience
- 3+ years of retail management experience, preferably in a multi-location environment.
- Posting language
- English
- Posted
Original job description
About Hakim Optical
Hakim Optical is one of Canada's leading optical retailers, proudly serving communities across the country for more than 50 years. With a strong commitment to quality eyewear, exceptional customer service, and continuous growth, we continue to expand our retail team across Canada.
We are currently seeking an enthusiastic, experienced, and results-driven Area Manager to join our team. This is an existing position within our retail operations and offers an excellent opportunity for an experienced leader who enjoys working with people, has a strong passion for retail operations and customer service, and is looking to build a rewarding career in a dynamic and growing organization. The Area Manager will be responsible for overseeing multiple locations, supporting store teams and managers, and improving operational performance, and ensuring a consistently high level of customer service across the assigned area.
About the Role
The Area Manager will oversee multiple Hakim Optical locations, work closely with Store Managers to drive sales, improve operations, and maintain exceptional customer service standards. This role will focus on team leadership, coaching, performance management, and operational excellence across the assigned area.
Key Responsibilities
- Oversee and support the daily operations of multiple locations.
- Coach and develop Store Managers and their teams.
- Drive sales, customer service, and operational performance.
- Conduct regular store visits and identify opportunities for improvement.
- Ensure company policies and standards are consistently followed.
- Support recruitment, training, and employee development.
- Address operational and customer concerns effectively.
- Report on store performance and work with senior management on improvement strategies.
Qualifications
- 3+ years of retail management experience, preferably in a multi-location environment.
- Strong leadership and people-management skills.
- Proven ability to drive sales and operational performance.
- Excellent communication and problem-solving skills.
- Strong organizational and time-management abilities.
- Ability to travel between assigned locations.
- Valid driver's license.
What We Offer
- Competitive salary: $75,000 per year.
- Comprehensive health and dental benefits.
- Performance-based bonus opportunities.
Store location:
The Queensway
More about this job
Responsibilities
Oversee the daily operations of multiple locations, coaching Store Managers and their teams to improve sales, customer service, and operational performance. Conduct store visits, ensure company standards are followed, address operational and customer concerns, and report performance and improvement strategies to senior management.
Requirements
Requires at least three years of retail management experience, preferably in a multi-location environment, along with strong leadership, people-management, communication, and problem-solving skills. Candidates must be able to travel between assigned locations and hold a valid driver's license.
Skills
- Leadership
- People Management
- Coaching and Development
- Sales Performance
- Retail Operations
- Customer Service
- Performance Management
- Problem-Solving
- Communication
- Organization
- Time Management
- Recruitment
- Training
- Operational Improvement
- Store Management
Benefits
- Health and Dental Benefits
- Performance-Based Bonus Opportunities
Visa sponsorship
Not detected in the job text
Categories
- Retail
- Management & Leadership
- Sales
- Customer Service & Support
Keywords
- Retail Management
- Multi-Location Operations
- Area Management
- Store Management
- Sales
- Customer Service
- Operational Performance
- Team Leadership
- Coaching
- Performance Management
- Store Visits
- Company Policies
- Recruitment
- Training
- Employee Development
- Operational Improvement
- Senior Management
- Travel
- Valid Driver's License
- Optical Retail