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Added 1 hour ago
General Service Supervisor
Westerner Park
Red Deer, AB
Full-time
Westerner Park is seeking a reliable, adaptable, and service-oriented General Service Supervisor to join our Event Delivery team. The General Service Supervisor works closely with Event…
Added 2 hours ago
Mental Health & Addiction Treatment Sup Workr
EHN Canada
Fort Steele, BC
$22 to $30 CAD / hour
Temporary
Immediately notifies the appropriate on call management staff or Medical Director in the event of any emergency or unusual circumstance.
Added 3 hours ago
Mental Health & Addiction Treatment Sup Workr
Edgewood Health Network Inc
Nanaimo, BC
Monitor patients needing computer/phone time for financial/legal/family issues, etc. as directed by clinical staff.
Added 3 hours ago
Mental Health & Addiction Treatment Sup Workr
EHN Canada
Nanaimo, BC
Temporary
Monitor patients needing computer/phone time for financial/legal/family issues, etc. as directed by clinical staff.
Added 4 hours ago
Respite Security Specialist Supervisor
A.S.P. Incorporated
Toronto, ON
$24 CAD / hour
Full-time
Medical and Dental Benefits for all Full-time and Part-time Employees
Added 5 hours ago
General Service Supervisor
Westerner Park
Red Deer, AB
Full-time
Westerner Park is seeking a reliable, adaptable, and service-oriented General Service Supervisor to join our Event Delivery team. The General Service Supervisor works closely with Event…
Added 6 hours ago
Apprenticeship Program Compliance Supervisor/State Program Administrator, Director
Minnesota Direct Care and Treatment
Saint-Paul, NB · St.-Paul, NB
Full-time
Demonstrated experience applying 29 CFR Part 29 and Part 30 within registered apprenticeship programs and resolving compliance deficiencies, developing corrective action plans, and…
Added 8 hours ago
Valet Parking Attendant - Calgary Sports & Entertainment
Reimagined Parking
Calgary, AB
$18 CAD / hour
Part-time
…collaboratively with team members, the Operations Manager, and/or Shift Supervisor to ensure quality service, operational efficiency, and adherence to safety standards, as well as…
Added 9 hours ago
Facilities Coordinator - Full time - 11:30pm - 6:00pm
Sodexo Canada Ltd
Montreal, QC
Working with Sodexo is more than a job; it’s a chance to be part of something greater. You’ll belong in a company and team that values you for you; you’ll act with purpose and have an…
Added 2 days ago
Assistant Resident Manager
Realstar
Sherbrooke, QC
…than $5 billion. Realstar is headquartered in Toronto, and is part of Realstar Group which has over $9 billion of multi-family, hospitality and alternative real estate assets under…
Added 2 days ago
Event Security Supervisor
MLSE (Maple Leaf Sports & Entertainment Partnership)
Toronto, ON · Scotiabank Arena
Part-time
This hourly position will lead the Event Day Guard team for all Sporting and Concert events hosted by MLSE. The Supervisor, Event Security will be an integral part of the overall MLSE…
Added 2 days ago
Mental Health & Addiction Treatment Sup Workr
Edgewood Health Network Inc
Fort Steele, BC
$22 to $30 CAD / hour
Full-time
Immediately notifies the appropriate on call management staff or Medical Director in the event of any emergency or unusual circumstance.
Added 2 days ago
Supervisor, Corporate Security
Town of Whitby
Garden St. Branch Office
Full-time
Reporting to the Senior Manager, Security & Enforcement Services, the Supervisor of Corporate Security is responsible for the management and administration of the security operations for…
Added 2 days ago
Wellness Coach & Personal Trainer ID #1629
YMCA of Simcoe/Muskoka
Midland, ON
Communicate all deficiencies and problems to the Supervisor, Adult Fitness for coordinated resolution.
Added 2 days ago
Weekend Cleaning Technician required
ServiceMaster Clean of Canada
Windsor, ON
Part-time
Reporting to the Lead Hand & Supervisor, the Crew Helper/Technician will be responsible for conducting various general cleaning services/event set up & tear down. This is a part time…
Added 2 days ago
Control Centre Bilingual Operator - Incident Reporting
Allied Universal
Mississauga, ON
Full-time
We are North America's leading security and facility services provider with approximately 300,000 service personnel. At Allied Universal(R), we pride ourselves on fostering a promote from…
Added 2 days ago
Control Centre Supervisor - Incident Reporting
Allied Universal
Mississauga, ON
Full-time
We are North America's leading security and facility services provider with approximately 300,000 service personnel. At Allied Universal(R), we pride ourselves on fostering a promote from…
Added 2 days ago
Specialist, RES, Financial Aid
Langara College
Vancouver, BC
Full-time
…College. Exceptions to this will be clearly outlined in the event Langara College requires work (or positions to be based) to be performed outside BC or…
Added 2 days ago
Advisor, RES, Financial Aid
Langara College
Vancouver, BC
Full-time
…College. Exceptions to this will be clearly outlined in the event Langara College requires work (or positions to be based) to be performed outside BC or…
Added 3 days ago
Part-time Guest Services Representative- Casino Mohawk
Great Canadian Entertainment
Milton, ON
Part-time
Under the direct supervision of the Guest Services Supervisor, this position is responsible for providing outstanding customer service while contributing to a safe and welcoming work…
Added 3 days ago
Application Development Supervisor - Systems Analysis Unit Supervisor
Minnesota Direct Care and Treatment
Saint-Paul, NB · St.-Paul, NB
Full-time
Working Title: Application Development Supervisor
Added 3 days ago
Addiction Support Practitioner - Shunda
Enviros WSA
Calgary, AB
Internship
…cool down and supporting residents to self-regulate. In the event of an aggressive resident, Police would be called and all other residents would be secured in a safe secure area…
Added 4 days ago
Mobile Supervisor
Securitas Canada
Kingston, ON
Part-time
The ideal candidate should be flexible who’s looking to work part-time, an experienced driver, supervisory experience in security an asset, ability to work nights an asset, and can fulfill…
Added 4 days ago
Part Time PSW 8am-12pm - Oakpark Retirement
Claridge Homes
Ottawa, ON
Part-time
Notifies shift supervisor in the event of an emergency and assists in implementing emergency interventions as delegated by the charge nurse or DOC;
Added 4 days ago
Fleet Maintenance/Runner
Medavie
Charlottetown, PE · PE Charlottetown
Part-time
Reporting to the Supervisor, Fleet & Logistics , the Fleet Maintenance/Runner is key part of Island EMS fleet operations that provides a well-maintained, safe, effective and efficient fleet…

Halton District School Board

Analyst - PC Support, Information Technology - JWS (35hrs)

Burlington, ON, Canada

Pay: Salary Range: Band 4- $70,880.00 - $84,522.00
Job type: Full-time
Apply by: Oct 22, 2026
Working hours: 35 hours/week
Posting language: English
Posted: Sep 22, 2026

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Original job description

NOTICE OF PERMANENT M.A.S.S. VACANCY

Position: Analyst - PC Support

Salary Range: Band 4- $70,880.00 - $84,522.00

Location: J.W. Singleton Education Centre- Information Technology Department

Work Schedule: 35 hours/week, 12 months/year

Effective Date: ASAP

Position Summary

The Technical Support Specialist is the face of customer service for the entire IT department in schools. Responsible for the installation, configuration, and ongoing support of all end user computing technology, AV equipment, and cellular phones. Forecasts issues with hardware and software components, and provides proactive solutions to avoid service interruption. The Technical Support Specialist also liaises with School Programs and SPED to deliver training, and support of new and specialized software and hardware. The Technical Support Specialist also must possess strong interpersonal skills for dealing with challenging situations, and regularly deals with upset, and frustrated clients.

The HDSB follows a . In accordance with this Administrative Procedure and with the approval of the immediate supervisor, employees who work at HDSB administrative sites may work from home for up to 50% of their regularly scheduled hours. Work from Home arrangements may change based on the future needs of the Board. The HDSB offers funding for professional development in accordance with the Terms and Conditions of Employment for management and administration support staff.

Key Responsibilities

Provides exceptional customer service
Communicates effectively with peers, department, and sites to ensure clear understanding of issues, and resolutions
Documents all issues completely, with clarity using board software for issue tracking
Works with all areas to develop software/hardware support, and training plans.
Diffuses conflict with users experiencing technology challenges.
Escalates issues to appropriate teams, with supporting documentation when required.
Support of IT and AV equipment
Services computers and AV equipment, software, ‘Customer Replaceable Unit’ (hardware)
Prepares, delivers and sets up new and repaired equipment
Works with sites to resolve technology challenges
Consistently improves reliability of board systems to improve user experience
Monitor critical board systems to ensure systems are ready and available for daily operations
In event of a system failure, performs documented steps to return system to a running state
Documents any failures and resolution steps taken
Communicates any failures to appropriate area ( Network Operations, Systems Operations Development) or reroute incoming school board technician
Assists in defining potential solutions or additional troubleshooting steps
Advises those dependant on a service when a problem cannot be resolved
Second level support
Applies technical expertise to calls passed from first level support, and other IT departments
Identifies call trends, and develops documentation for other departments, and end users (where appropriate)
On site information gathering and troubleshooting for various areas within the IT Department (Network Operations, Aspen, Development, etc.)
Training and Documentation
Create ‘script’ documentation for first level to step users through problem solving common issues via phone
Works in collaboration with other departments to design and deliver training on board systems, software, and hardware to teachers and administrators
Identifies training needs around software, hardware (IT/AV) and works with direct supervisor and IT manager to develop and make training available

Qualifications

2 year College Diploma in Computer Science or related Program
Preferred: 2 year College Diploma in Computer Science or related program with Co-Op Placement
3 years in a customer service related role
Preferred: Minimum 3 years related work experience including a minimum of one to two years’ practical experience in the support of multiple technology platforms and Familiarity with Windows Server, and basic functions like DHCP, print services, Event Viewer
A+ Course
ITIL course
Preferred: Certification or credit achievements towards Microsoft Certified Product Specialist (MCPS), Microsoft Certified Systems Engineer (MCSE), A+ Certification, ITIL Certification
Knowledge of current telecommunication technology and Microsoft Server
Excellent interpersonal and communication skills, both written and verbal
Attention to detail
Excellent self-motivation skills with a focus on result
Proficient time management skills
Excellent self-motivation skills with a focus on result
Superior scheduling abilities
Preferred: Computer application skills and proven methodology for staying aware of industry trends, especially as it relates to security/virus issues
Must have a car
Must be able to lift 30 Lbs

Applications, along with your resume and other supporting documents must be submitted through Apply to Education – by 4:00 pm on Monday, September 28, 2026

Job Category: Management & Professionals - Job Code # 4068659

We thank all applicants for their interest in opportunities with the Halton District School Board. Contact will be made with applicants whose experience and qualifications most closely match the requirements of the position. Communication with short-listed applicants will be made through the email address provided on the applicants’ Apply To Education profile page.

First consideration for posted vacancies will be given to qualified applicants from the employee group in which the vacancy occurs.

Applicant Self Identification Questions

As part of the recruitment and selection function, the HDSB will collect voluntary self identification data from applicants in accordance with the Ontario Human Rights Code, HDSB’s Teacher Hiring Practices Administrative Procedure, HDSB’s Employment Equity Policy and Ontario’s Anti Racism Data Standards:

Personal information on this form is collected under the authority of the Anti-Racism Act, 2017, S.O. 2017, c. 15, in compliance with the Municipal Freedom of Information and Protection of Privacy Act, R.S.O. 1990, c. M.56. In accordance with HDSB’s Employment Equity Policy, personal information collected on this form will aim to achieve an inclusive, diverse and representative workforce. It works to intentionally identify and remove barriers for equity-deserving communities at each stage of the hiring process. Encouraging diversity of the workforce in the school board is vital because the workforce should be reflective and representative of the community.

Requirements

Although hiring policies must adhere to the qualification requirements set out in applicable Regulations (eg. Regulation 298, “Operation of Schools – General”) and any applicable collective agreement provisions, the Board recognizes the importance of the following when developing its selection and evaluation criteria:

valuing applicants’ additional experience, lived experience, skills, backgrounds and perspectives; and
granting first consideration, where the skills, ability, and qualifications of the applicants are relatively equal, to applicants who self-identify as members of historically under-represented communities.

We encourage you to respond to our voluntary applicant self-identification questions. This data will inform our understanding of the diversity of our applicant pool as well as the progress of applicants throughout the hiring process. This data will inform our goals, strategies and actions and our progress towards creating and sustaining an inclusive and equitable workforce. Any information that you provide in response to these questions will be referred to during the hiring process for this position, and will be shared with the hiring manager and/or committee members responsible for the hiring process.

The section includes questions from Ontario’s Anti-Racism Data Standards (Standards, 2017). The Standards were established to help identify and monitor systemic racism and racial disparities within the public sector. The Standards establish consistent, effective practices for producing reliable information to support evidence-based decision-making and public accountability to help eliminate systemic racism and promote racial equity (adapted from Ontario’s Anti-Racism Data Standards, 2017). Questions about this collection may be directed to Dixon Mohammed - Manager, Recruitment, Selection and Staffing at .

Accommodation

Upon request, we will provide reasonable accommodations for candidates who have temporary or permanent disability, or who otherwise require accommodations based on the protected grounds highlighted in the Ontario Human Rights Code in respect to the recruitment and selection process.

Wellness

The HDSB is committed to providing a respectful and healthy work environment.

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More about this job

Responsibilities

The Technical Support Specialist is responsible for the installation, configuration, and ongoing support of end-user computing technology, AV equipment, and cellular phones. They also liaise with school programs to deliver training and provide proactive solutions to avoid service interruptions.

Requirements

Candidates must possess a 2-year College Diploma in Computer Science or a related program and at least 3 years of experience in a customer service-related role. Proficiency in Windows Server, basic network functions, and strong interpersonal skills are required.

Skills

Customer service
Hardware installation
Software configuration
AV equipment support
Troubleshooting
Technical documentation
Conflict resolution
Windows Server
DHCP
Print services
Event Viewer
Time management
Communication skills
Telecommunication technology

Benefits

Professional development funding
Work from home flexibility

Visa sponsorship

Not detected in the job text

Hiring contact

Dixon Mohammed

Keywords

Information Technology
PC Support
Hardware
Software
AV Equipment
Windows Server
DHCP
Print Services
Event Viewer
A+ Certification
ITIL
MCPS
MCSE
Telecommunication
Technical Support
Customer Service
Troubleshooting
Network Operations
Aspen
System Operations

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