Jobs in Canada

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Added 3 mins ago
A
Principal Data Engineer, User Success (Agentic Experiences)
Autodesk
Vancouver, BC
- Full-time
The Principal Data Engineer will report to Director of Growth and Data Science in the Experience Foundations organization. This is a critical data science role for our agentic insights…
Added 3 mins ago
Senior Software Engineer - iOS
OpenTable
Toronto, ON
Added 18 mins ago
IS
DevOps & Cloud Infrastructure Engineer
Idealogical Systems Inc
Markham, ON
- Full-time
LogicalDox is a growing technology company seeking an experienced DevOps & Cloud Infrastructure Engineer to own our cloud infrastructure, deployment pipelines, automation, and operational…
Added 32 mins ago
GC
Generalist Software Engineer - EA SPORTS™ FC
Game Companies
Vancouver, BC
- Full-time
As a Software Engineer, you'll develop cutting-edge technology, tools, and frameworks to shape the next big leap forward. Collaborate with passionate colleagues to create ground-breaking…
Added 32 mins ago
W
Senior Process Engineer (Minerals & Metals)
Wood
Vancouver, BC
- Full-time
Wood is recruiting for a Senior Process Engineer to join its Minerals & Metals business to join its Minerals & Metals business. This opportunity is Onsite at our office in Vancouver, BC or…
Added 32 mins ago
GC
DevOps Engineer - Game Developer Experience
Game Companies
Vancouver, BC
- Full-time
You are a DevOps Engineer with 5 years of experience building production-level enterprise solutions that support software development teams. You enjoy automating repetitive tasks to reduce…
Added 48 mins ago
Pricing & Monetization Associate
MongoDB
Toronto, ON
This role is a hybrid / in-office role, with approximately three days per week in our New York City Office
Added 48 mins ago
BC
Forward Deployed AI Engineer, Canada - BCG X
Boston Consulting Group
Toronto, ON · Montreal, QC
- Full-time
As a Forward Deployed AI Engineer you’ll be part of our rapidly growing engineering team and help to build the next generation of AI solutions. You’ll have the chance to partner with…
Added 1 hour ago
WE
Principal Engineer, Mechanical Systems & Equipment
Westinghouse Electric Company
Kitchener, ON
- Full-time
Employees working in hybrid roles are expected to work onsite at our Kitchener, Ontario office 2 days per week
Added 1 hour ago
A
Senior Software Developer
Autodesk
Toronto, ON
- Full-time
Rich experience as a Site Reliability Engineer accountable for SLOs. Understand and curiosity of SRE best practices, architectures, and methods
Added 1 hour ago
AE
Project Engineer – Infrastructure (Facilities)
Associated Engineering
Toronto, ON
- Full-time
Associated Engineering, a proudly Canadian, Employee-ownedCompany is seeking an experienced and dedicated Project Engineer –Infrastructure (Facilities) to join our team in our Ontario…
Added 1 hour ago
SM
RQ11860 – Database Administrator – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
Work Arrangement: Onsite – 5 Days per Week
Added 1 hour ago
MC
AI & Automation Developer
Morgan Construction and Environmental Ltd.
AB · Edmonton, AB
- Full-time
Relevant certifications (e.g., Azure AI Engineer, Azure Data Engineer)
Added 1 hour ago
O
Lead Principal Core Infrastructure Engineer
Oracle
Toronto, ON
- $123,900 to $203,600 CAD / year
- Full-time
Added 2 hours ago
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Gestionnaire des ressources énergétiques / Energy Resource Manager
Microsoft
Quebec, QC
- Full-time
Added 2 hours ago
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Swarm Data Platform Solution Engineer
Microsoft
Toronto, ON
- Full-time
…so, we invite you to join our team as a Cloud & AI Solution Engineer in Innovative Data Platform for commercial customers at Microsoft. Here, you'll be at the forefront of innovation,…
Added 2 hours ago
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Business Sustainment Production Engineer
HSBC
Toronto, ON
- Full-time
Added 2 hours ago
GC
Senior DevOps Engineer - EA Sports Technology
Game Companies
Vancouver, BC
- Full-time
The DevOps team is looking for an experienced DevOps Engineer to join our team. We’re looking for candidates with experience designing, deploying, and operating solutions in a public cloud…
Added 2 hours ago
GC
Advanced DevOps Engineer - EA Sports Technology
Game Companies
Vancouver, BC
- Full-time
The EA SPORTS™ Technical Team is seeking an experienced DevOps Engineer to join the organization. This role is ideal for someone with a strong passion for technology and deep experience…
Added 2 hours ago
DI
Data Engineer – Enterprise Data Engineering, Data Science and Informatica
Data Intuition Inc.
Brampton, ON
- $47 CAD / hour
- Full-time
Added 2 hours ago
T
Senior Fullstack Engineer
Terminal
Canada
- Contract
As a Senior Software Engineer, you will employ your technical expertise to help your team implement new features, refactor key parts of the codebase, and improve the overall quality of the…
Added 2 hours ago
BX
Forward Deployed AI Engineer, Canada - BCG X
BCG X
Toronto, ON
- Full-time
As a Forward Deployed AI Engineer you’ll be part of our rapidly growing engineering team and help to build the next generation of AI solutions. You’ll have the chance to partner with…
Added 2 hours ago
BX
Forward Deployed AI Engineer, Canada - BCG X
BCG X
Montreal, QC
- Full-time
As a Forward Deployed AI Engineer you’ll be part of our rapidly growing engineering team and help to build the next generation of AI solutions. You’ll have the chance to partner with…
Added 2 hours ago
T
Senior Software Engineer, Integration Suite
Trener
Remote, Canada
- Full-time
- Remote
…and deploy robotic work cells. We're looking for a software engineer who enjoys building software that solves real-world engineering…
Added 2 hours ago
AG
Distribution Engineer / Senior Engineer
ATCO Group
AB · Grande Prairie, AB
- Full-time
We are recruiting for opportunities at both the Engineer and Senior Engineer levels, and candidates may be considered for placement at either level based on their qualifications,…

Closed listing

Halton District School Board

Analyst - PC Support, Information Technology - JWS (35hrs)

Burlington, ON, Canada

Salary Range: Band 4- $70,880.00 - $84,522.00 · Full-time

This opening has closed.

The original listing is kept below for reference.

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About employer

Job details

Pay: Salary Range: Band 4- $70,880.00 - $84,522.00
Job type: Full-time
Closing date: Oct 22, 2026
Working hours: 35 hours/week
Posting language: English
Posted: Sep 22, 2026

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Original job description

Archived listing. The details below describe a past opening.

NOTICE OF PERMANENT M.A.S.S. VACANCY

Position: Analyst - PC Support

Salary Range: Band 4- $70,880.00 - $84,522.00

Location: J.W. Singleton Education Centre- Information Technology Department

Work Schedule: 35 hours/week, 12 months/year

Effective Date: ASAP

Position Summary

The Technical Support Specialist is the face of customer service for the entire IT department in schools. Responsible for the installation, configuration, and ongoing support of all end user computing technology, AV equipment, and cellular phones. Forecasts issues with hardware and software components, and provides proactive solutions to avoid service interruption. The Technical Support Specialist also liaises with School Programs and SPED to deliver training, and support of new and specialized software and hardware. The Technical Support Specialist also must possess strong interpersonal skills for dealing with challenging situations, and regularly deals with upset, and frustrated clients.

The HDSB follows a . In accordance with this Administrative Procedure and with the approval of the immediate supervisor, employees who work at HDSB administrative sites may work from home for up to 50% of their regularly scheduled hours. Work from Home arrangements may change based on the future needs of the Board. The HDSB offers funding for professional development in accordance with the Terms and Conditions of Employment for management and administration support staff.

Key Responsibilities

Provides exceptional customer service
Communicates effectively with peers, department, and sites to ensure clear understanding of issues, and resolutions
Documents all issues completely, with clarity using board software for issue tracking
Works with all areas to develop software/hardware support, and training plans.
Diffuses conflict with users experiencing technology challenges.
Escalates issues to appropriate teams, with supporting documentation when required.
Support of IT and AV equipment
Services computers and AV equipment, software, ‘Customer Replaceable Unit’ (hardware)
Prepares, delivers and sets up new and repaired equipment
Works with sites to resolve technology challenges
Consistently improves reliability of board systems to improve user experience
Monitor critical board systems to ensure systems are ready and available for daily operations
In event of a system failure, performs documented steps to return system to a running state
Documents any failures and resolution steps taken
Communicates any failures to appropriate area ( Network Operations, Systems Operations Development) or reroute incoming school board technician
Assists in defining potential solutions or additional troubleshooting steps
Advises those dependant on a service when a problem cannot be resolved
Second level support
Applies technical expertise to calls passed from first level support, and other IT departments
Identifies call trends, and develops documentation for other departments, and end users (where appropriate)
On site information gathering and troubleshooting for various areas within the IT Department (Network Operations, Aspen, Development, etc.)
Training and Documentation
Create ‘script’ documentation for first level to step users through problem solving common issues via phone
Works in collaboration with other departments to design and deliver training on board systems, software, and hardware to teachers and administrators
Identifies training needs around software, hardware (IT/AV) and works with direct supervisor and IT manager to develop and make training available

Qualifications

2 year College Diploma in Computer Science or related Program
Preferred: 2 year College Diploma in Computer Science or related program with Co-Op Placement
3 years in a customer service related role
Preferred: Minimum 3 years related work experience including a minimum of one to two years’ practical experience in the support of multiple technology platforms and Familiarity with Windows Server, and basic functions like DHCP, print services, Event Viewer
A+ Course
ITIL course
Preferred: Certification or credit achievements towards Microsoft Certified Product Specialist (MCPS), Microsoft Certified Systems Engineer (MCSE), A+ Certification, ITIL Certification
Knowledge of current telecommunication technology and Microsoft Server
Excellent interpersonal and communication skills, both written and verbal
Attention to detail
Excellent self-motivation skills with a focus on result
Proficient time management skills
Excellent self-motivation skills with a focus on result
Superior scheduling abilities
Preferred: Computer application skills and proven methodology for staying aware of industry trends, especially as it relates to security/virus issues
Must have a car
Must be able to lift 30 Lbs

Applications, along with your resume and other supporting documents must be submitted through Apply to Education – by 4:00 pm on Monday, September 28, 2026

Job Category: Management & Professionals - Job Code # 4068659

We thank all applicants for their interest in opportunities with the Halton District School Board. Contact will be made with applicants whose experience and qualifications most closely match the requirements of the position. Communication with short-listed applicants will be made through the email address provided on the applicants’ Apply To Education profile page.

First consideration for posted vacancies will be given to qualified applicants from the employee group in which the vacancy occurs.

Applicant Self Identification Questions

As part of the recruitment and selection function, the HDSB will collect voluntary self identification data from applicants in accordance with the Ontario Human Rights Code, HDSB’s Teacher Hiring Practices Administrative Procedure, HDSB’s Employment Equity Policy and Ontario’s Anti Racism Data Standards:

Personal information on this form is collected under the authority of the Anti-Racism Act, 2017, S.O. 2017, c. 15, in compliance with the Municipal Freedom of Information and Protection of Privacy Act, R.S.O. 1990, c. M.56. In accordance with HDSB’s Employment Equity Policy, personal information collected on this form will aim to achieve an inclusive, diverse and representative workforce. It works to intentionally identify and remove barriers for equity-deserving communities at each stage of the hiring process. Encouraging diversity of the workforce in the school board is vital because the workforce should be reflective and representative of the community.

Requirements

Although hiring policies must adhere to the qualification requirements set out in applicable Regulations (eg. Regulation 298, “Operation of Schools – General”) and any applicable collective agreement provisions, the Board recognizes the importance of the following when developing its selection and evaluation criteria:

valuing applicants’ additional experience, lived experience, skills, backgrounds and perspectives; and
granting first consideration, where the skills, ability, and qualifications of the applicants are relatively equal, to applicants who self-identify as members of historically under-represented communities.

We encourage you to respond to our voluntary applicant self-identification questions. This data will inform our understanding of the diversity of our applicant pool as well as the progress of applicants throughout the hiring process. This data will inform our goals, strategies and actions and our progress towards creating and sustaining an inclusive and equitable workforce. Any information that you provide in response to these questions will be referred to during the hiring process for this position, and will be shared with the hiring manager and/or committee members responsible for the hiring process.

The section includes questions from Ontario’s Anti-Racism Data Standards (Standards, 2017). The Standards were established to help identify and monitor systemic racism and racial disparities within the public sector. The Standards establish consistent, effective practices for producing reliable information to support evidence-based decision-making and public accountability to help eliminate systemic racism and promote racial equity (adapted from Ontario’s Anti-Racism Data Standards, 2017). Questions about this collection may be directed to Dixon Mohammed - Manager, Recruitment, Selection and Staffing at .

Accommodation

Upon request, we will provide reasonable accommodations for candidates who have temporary or permanent disability, or who otherwise require accommodations based on the protected grounds highlighted in the Ontario Human Rights Code in respect to the recruitment and selection process.

Wellness

The HDSB is committed to providing a respectful and healthy work environment.

About employer

More about this job

Responsibilities

The Technical Support Specialist is responsible for the installation, configuration, and ongoing support of end-user computing technology, AV equipment, and cellular phones. They also liaise with school programs to deliver training and provide proactive solutions to avoid service interruptions.

Requirements

Candidates must possess a 2-year College Diploma in Computer Science or a related program and at least 3 years of experience in a customer service-related role. Proficiency in Windows Server, basic network functions, and strong interpersonal skills are required.

Skills

Customer service
Hardware installation
Software configuration
AV equipment support
Troubleshooting
Technical documentation
Conflict resolution
Windows Server
DHCP
Print services
Event Viewer
Time management
Communication skills
Telecommunication technology

Benefits

Professional development funding
Work from home flexibility

Visa sponsorship

Not detected in the job text

Hiring contact

Dixon Mohammed

Keywords

Information Technology
PC Support
Hardware
Software
AV Equipment
Windows Server
DHCP
Print Services
Event Viewer
A+ Certification
ITIL
MCPS
MCSE
Telecommunication
Technical Support
Customer Service
Troubleshooting
Network Operations
Aspen
System Operations

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Jobs in Canada