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Hamilton Health Sciences

ALC Navigator

Hamilton, ON, Canada

Full-time

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Job details

Job type: Full-time
Apply by: Oct 13, 2026
Posting language: English
Posted: Oct 7, 2026

Original job description

The ALC Navigator‘s primary focus is to expedite discharges for patients designated ALC, and to hold teams accountable for continual progression of patient’s discharge plans. This role also provides operational oversight of ALC designation processes across the site, ensuring that ALC patients are designated accurately, and within the timelines of the Provincial Wait Times Strategy reporting requirement. The ALC Navigator addresses issues that are delaying discharge. The ALC Navigator provides a site-wide lens of ALC patients; being aware of site-based bed pressures, the navigator will collaborate with HNHB LHIN to prioritize assessments that will result in a discharge, and works with internal and external stakeholders to resolve issues that are delaying discharges, both at a patient-specific and at a systems level.

Regulated Health Professional with Undergraduate Degree
1-2 years of computer skills (MS Word, Excel, and Power Point), EPIC and ALC-IS data base experience
Minimum of 5 years experience in discharge planning, especially for patients with complex issues
Minimum of 1 year presentation skills, adult education experience
Daily audits of ALC-IS and EPIC systems, including the ability to pull reports from both.
Ability to generate weekly updates about all ALC patients in MS Excel
Excellent communication, time management and organizational skills
Excellent critical thinking, problem solving, decision making and conflict resolution skills
Strong leadership, interpersonal, negotiating, consensus-building and teaching skills

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More about this job

Responsibilities

The ALC Navigator expedites patient discharges and ensures teams maintain progression in discharge plans. They provide operational oversight of ALC designation processes and collaborate with stakeholders to resolve systemic discharge delays.

Requirements

Candidates must hold a regulated health professional status with an undergraduate degree and possess at least five years of experience in discharge planning. Proficiency in EPIC, ALC-IS, and Microsoft Office applications is required, along with strong leadership and communication skills.

Skills

Discharge planning
Data analysis
Critical thinking
Problem solving
Decision making
Conflict resolution
Leadership
Interpersonal skills
Negotiation
Consensus building
Teaching
Time management
Organizational skills
Presentation skills
Adult education
Reporting

Visa sponsorship

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Keywords

ALC Navigator
Discharge planning
EPIC
ALC-IS
Data analysis
Reporting
Healthcare
Patient flow
Wait times strategy
MS Word
Excel
Power Point
Audits
Stakeholder management
Clinical operations
Regulated health professional
Adult education
Systemic oversight

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