Booking Clerk

The Booking Clerk provides clerical and administrative support to patients, families and those providing service and/or care and functions according to the job description for Booking Clerk. Responsibilities include: registration, scheduling, database entry, coordinating internal and external communication, coordinating and supporting ambulatory clinic services and performing other clerical functions as required. Tasks also require using various computer programs, including but not limited to multiple platforms within EPIC . The Booking Clerk will be working with an interdisciplinary team including nursing, allied health, physicians and learners.

1. Grade 12 or equivalent
2. Graduate of community college secretarial or office administration program or equivalent office experience
3. Medical Terminology Certificate 1 and 2, which may be subject to testing
4. Keyboarding 40 wpm, which may be subject to testing
5. Proficiency in computer applications: Microsoft Office (i.e. Word, Excel, Outlook), which may be subject to testing
6. Demonstrated experience in using Meditech software/modules (i.e. Community Wide Scheduling, Patient Care Inquiry, ORM and Order Entry) is required, which may be subject to testing
7. Demonstrated experience in using CorHealth (formerly the Cardiac Care Network of Ontario) Registry for data entry is preferred
8. Demonstrated experience booking tests and procedures using computer programs including but not limited to MiReq
9. Knowledge and skill in office procedures and equipment use
10. Demonstrated effective communication, organizational, and interpersonal skills within an interdisciplinary team
11. Experience with cardiology services and Ambulatory Care
12. Commitment to a safe work environment and adherence to regulated safety activities
13. Commitment to Hamilton Health Sciences' mission, vision, and values
14. Understanding of privacy and confidentiality policies