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Hamilton Health Sciences

Business Clerk

  • Hamilton, ON, Canada

Full-time

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Job details

Job type
Full-time
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Experience
Minimum 1 year experience in a similar role with a knowledge of endoscopy procedures and processes
Posting language
English
Posted

Original job description

As a member of the healthcare team, the Business Clerk provides support to patients, families and members of the Healthcare Team. Responsibilities include patient reception, registration, scheduling. Functions according to the job description for Business Clerks.



  1. Commercial/Business/Secretarial College Diploma/Certificate or equivalent office experience
  2. Medical Terminology Certificate 1 and 2 or demonstrated knowledge equivalent to the Medical Terminology Certificate 1 and 2 acquired in a different Business Clerk position, which may be subject to testing
  3. Demonstrated experience with EPIC, registration, and booking procedures.
  4. Minimum 1 year experience in a similar role with a knowledge of endoscopy procedures and processes
  5. Keyboarding of at least 40 wpm
  6. Demonstrated effective communication (verbal and written), interpersonal, public relations and problem-solving skills
  7. Demonstrated ability to interact with adult and pediatric patients and their families, with patience, courtesy and tact. Ability to demonstrate attributes that contribute to a respectful, caring environment
  8. Ability to organize work and prioritize tasks in a fast paced multidisciplinary setting
  9. Ability to appreciate the confidential nature of the position
  10. Ability to sit for long periods, repetitive reaching, repetitive bending
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More about this job

Responsibilities

Provides administrative support to patients, families, and healthcare team members. Handles patient reception, registration, and scheduling in accordance with the Business Clerk job description.

Requirements

Requires a business or secretarial diploma/certificate or equivalent office experience, Medical Terminology Certificates 1 and 2 or equivalent knowledge, and demonstrated experience with EPIC, registration, and booking procedures. Applicants need at least one year in a similar role with knowledge of endoscopy, keyboarding speed of at least 40 words per minute, strong communication and organizational skills, and the ability to work respectfully with adult and pediatric patients while maintaining confidentiality.

Skills

  • Patient Reception
  • Patient Registration
  • Scheduling
  • EPIC
  • Booking Procedures
  • Medical Terminology
  • Endoscopy Processes
  • Communication
  • Interpersonal Skills
  • Public Relations
  • Problem-Solving
  • Organization
  • Task Prioritization
  • Confidentiality
  • Keyboarding

Visa sponsorship

Not detected in the job text

Categories

  • Administrative
  • Healthcare
  • Customer Service & Support

Keywords

  • Business Clerk
  • Healthcare
  • Patient Reception
  • Patient Registration
  • Scheduling
  • EPIC
  • Booking Procedures
  • Medical Terminology Certificate 1
  • Medical Terminology Certificate 2
  • Endoscopy
  • Business Diploma
  • Secretarial Diploma
  • Office Experience
  • Keyboarding
  • Communication
  • Interpersonal Skills
  • Public Relations
  • Problem-Solving
  • Adult Patients
  • Pediatric Patients
  • Confidentiality
  • Multidisciplinary Team
  • Task Prioritization

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