Jobs in Canada

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Added 3 mins ago
Certified Dental Assistant - Today's Family Dental Centre
123Dentist
Vaughan, ON
$26 to $30 CAD / hour
Part-time
Added 3 mins ago
Buyer II
Regional Municipality of Wood Buffalo
Fort McMurray, AB
…implementing systems innovations within procurement services, and support the corporate role of procurement services by working strategically with client departments and providing all…
Added 3 mins ago
Certified Dental Assistant - Brightview Dental
123Dentist
Strathroy, ON
$22 to $30 CAD / hour
Part-time
Added 3 mins ago
Certified Dental Assistant - Connexion Dental, Ottawa, ON
123Dentist
Ottawa, ON
$25 to $35 CAD / hour
Part-time
Added 3 mins ago
Certified Dental Assistant - Bayview Smile, North York, ON
123Dentist
Toronto, ON
$25 to $28 CAD / hour
Part-time
…from the crowd if you are cross trained and have front desk/administrative…
Added 3 mins ago
Certified Dental Assistant - Square One Dental, Mississauga, ON
123Dentist
Mississauga, ON
$24 to $29 CAD / hour
Full-time
Support the front desk with scheduling or administrative tasks when required.
Added 3 mins ago
Certified Dental Assistant - Hampton Park Dental - Crossman
123Dentist
Ottawa, ON
$28 to $40 CAD / hour
Full-time
Added 3 mins ago
Certified Dental Assistant - Kensington Dental, Brampton, ON
123Dentist
ON
$22 to $25 CAD / hour
Full-time
Added 3 mins ago
Certified Dental Assistant - Dentistry on Dundas
123Dentist
Cambridge, ON
$28 to $30 CAD / hour
Part-time
Added 3 mins ago
Certified Dental Assistant - Lively Smiles Dental
123Dentist
Sudbury, ON
$25 to $30 CAD / hour
Full-time
Added 3 mins ago
Site Activation Specialist French Speaker - Sponsor dedicated - Office Based in Montreal
Syneos Health
Montreal, QC · CAN-QC-Montreal-Hybrid
Full-time
…investigates and provides clear rationale for delays, provides support on contingency plan to mitigate impact, and escalates the issue as soon as…
Added 2 hours ago
Switchboard Operator
Hamilton Health Sciences
Hamilton, ON
Part-time
Added 3 hours ago
Applications Assistant (Temporary Relief), Office of the Registrar
University of Calgary
Calgary, AB
Temporary
Overtime may be required during peak periods. Attendance at events to support applicants outside of regular work hours will also be required. Some lifting of medium-sized boxes involved.
Added 3 hours ago
Applications Assistant, Office of the Registrar
University of Calgary
Calgary, AB
Full-time
Overtime may be required during peak periods. Attendance at events to support applicants outside of regular work hours will also be required. Some lifting of medium-sized boxes is involved.
Added 3 hours ago
Distribution Services Clerk, AVP Strategy Enterprise Comm
University of Calgary
Calgary, AB
Full-time
…Campus and Foothills Campus) and provides the following services/support to the University's Academic, Operating and Research departments/faculties: shipping and receiving, mail and freight…
Added 4 hours ago
Truck Driver IV - Transit (part-time) - Open until filled - Applications processed as received
City of Powell River BC
Powell River, BC
Part-time
…conflict resolution, problem solving and sound decision-making to support safe, respectful interactions with the traveling public. Demonstrated aptitude and willingness to learn, including…
Added 4 hours ago
Theatre Liaison
Mount Royal University
Calgary, AB
Full-time
SAD02 Administrative Services II (Salary Grade 13)
Added 4 hours ago
Research Assistant I, Knowledge Translation Wellness Hub
St. Michael's Hospital
Toronto, ON
Temporary
…includes providing essential assistance, organizational and administrative support to research projects at a basic level. Tasks may include collecting and recording data through survey and…
Added 4 hours ago
Class II Clerk MGEU
Sisler High School
Winnipeg, MB
Full-time
Through the duties and qualifications listed below, the successful incumbent will support building cultures, environments, and practices that ensure that all students of Winnipeg School…
Added 5 hours ago
Junior Research Coordinator
The University of British Columbia
Vancouver, BC
$5,538.94 to $6,497.44 CAD / month
Full-time
Hematology Research Program Support Division of Hematology| Department of Medicine | Faculty of Medicine
Added 6 hours ago
Certified Dental Assistant - Dental Studio - Mountainview Rd
123Dentist
Georgetown, ON
Part-time
Added 7 hours ago
IMG Clinical Assistant
Changepain Medical & Allied Health Clinic
Burnaby, BC
Full-time
The IMG Clinical Assistant is an International Medical Graduate (IMG) who provides specialized clinical and administrative support within the clinic. This role combines comprehensive…
Added 7 hours ago
Technician II
Okanagan College
Kelowna, BC
Every course you create, every student you support and every connection you build, it all matters.
Added 8 hours ago
Technical Support Analyst Tier II
University Canada West
Vancouver, BC
$50,000 to $60,000 CAD / year
Full-time
The primary purpose of the Technical Support Analyst Tier (2) is to support the UCW IT Team in ensuring high availability access to network resources for staff, students, and faculty. To…
Added 8 hours ago
Certified Dental Assistant (Level II) (3-month Contract)
Passion Dental Group Inc.
Burlington, ON
Support front desk operations as needed, including scheduling and patient communication.

Hamilton Health Sciences

Switchboard Operator

Hamilton, ON, Canada

Job type: Part-time
Apply by: Oct 1, 2026
Posting language: English
Posted: Sep 25, 2026

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Original job description

The Switchboard Operator plays an essential role in supporting HHS' patient and family centred care model. The day to day location of key staff members means that the Switchboard Operator must retain knowledge of the service specialties and the physicians for all the patient care areas. Answering and processing all calls directed to the main listed numbers for each site requires the Switchboard Operator to maintain excellent communication skills, exemplary customer service and a thorough knowledge of HHS hospitals and Answering Service clients. The Switchboard Operator is a vital point of contact for all emergency events. They must accurately interpret and disseminate information to all the necessary key responders in an efficient and timely manner. This requires the Switchboard Operator be able to handle multiple tasks and make quick, accurate and critical decisions under high pressure and stressful conditions. It is essential the Switchboard Operators be self-directed and conscientious, maintaining a professional demeanour in all aspects of their role at all times.

Completion of a Medical Office Administration 2yr community college program (including Medical Terminology I & II) required
Keyboarding 45 wpm (subject to testing) required
Minimum 1 yr previous experience in a high-volume call centre and/or busy medical office with a multi phone line system required
Demonstrated knowledge of a hospital switchboard system preferred
Demonstrated proficient communication skills, both verbal and written
Advanced attention to detail
Demonstrated ability to organize and prioritize work
Demonstrated ability to problem solve
Demonstrated excellent customer service skills
Demonstrated initiative and able to work independently, under pressure and in a fast-paced environment and assist others as a team player
Proficient computer skills including word processing, spreadsheets, email and Teams
Exercise initiative and good judgment with ability to multi-task
Tact and discretion in dealing with all levels of staff, excellent interpersonal skills for organizing and prioritizing work based on the acuity of the situation
Commitment to patient, visitor and staff safety at HHS
Compliance with confidentiality requirements
Successful completion of an Emergency Telecommunications Certificate would be considered a strong asset

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More about this job

Responsibilities

The Switchboard Operator manages high-volume calls for hospital sites and serves as a critical point of contact during emergency events. They are responsible for accurately disseminating information to responders while maintaining professional standards and patient confidentiality.

Requirements

Candidates must have a two-year Medical Office Administration diploma and at least one year of experience in a high-volume call center or medical office. Proficiency in medical terminology, keyboarding at 45 wpm, and the ability to work under pressure are mandatory.

Skills

Switchboard operation
Medical terminology
Customer service
Emergency response
Communication
Multi-tasking
Data entry
Problem solving
Attention to detail
Keyboarding
Microsoft Teams
Spreadsheets
Word processing
Time management
Interpersonal skills

Visa sponsorship

Not detected in the job text

Keywords

Switchboard Operator
Medical Office Administration
Medical Terminology
Emergency Telecommunications
Call Center
Hospital
Patient Care
Customer Service
Communication Skills
Multi-line Phone System
Data Entry
Microsoft Teams
Confidentiality
Administrative
Healthcare

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