Jobs in Canada

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Added 28 mins ago
Controller
TO LIVE
Toronto, ON
$90,000 to $105,000 CAD / year
Full-time
Act as lead in financial database management, providing guidance and support to all TO Live users as it relates to the accounting system.
Added 28 mins ago
Executive Director Nutrition and Food Services
HealthCareersInSask.ca
SK · SK, Canada
Full-time
Comprehensive knowledge of Saskatchewan’s health-care system and the broader Canadian health-care environment.
Added 28 mins ago
Operations Supervisor
QuadReal Property Group
AB · Edmonton
Full-time
Oversee preventative maintenance, corrective maintenance, asset reliability programs, and building system performance, including regular review of alarms, overrides, deficiencies, and…
Added 28 mins ago
Buyer II
Regional Municipality of Wood Buffalo
Fort McMurray, AB
…II participates in most aspects of procurement and contract administration activities including, but not limited to contractor relationships, contract negotiations, corporate wide…
Added 28 mins ago
Coordinator, Planning & Development
Regional Municipality of Wood Buffalo
Fort McMurray, AB
Assist with the administration of committee meetings and related planning and development engagements.
Added 28 mins ago
Global Compensation Specialist
Equisoft
Montreal, QC · Quebec, QC · HYBRID - Montreal, Canada
Full-time
Administer the annual compensation planning cycle in Workday, including system configuration, data validation, manager training, processing compensation changes, preparing payroll data, and…
Added 28 mins ago
Dental Receptionist - Surrey Endo, Surrey , BC
123Dentist
Surrey, BC
$24 to $26 CAD / hour
Part-time
Completion of a Dental Administration Program/Certificate
Added 28 mins ago
Dental Administrator - Grand Village Dental
123Dentist
Peterborough, ON
$23 to $28 CAD / hour
Full-time
Excellent compensation and a unique bonus system
Added 28 mins ago
Project Manager, Population Health Management
Southlake Health Community
Newmarket, ON · Southlake Health
Full-time
…health management across Southlake Health and the broader health…
Added 42 mins ago
Human Resources and Recruitment Coordinator
St. Joseph's Healthcare Hamilton
Hamilton, ON
$35.29 to $40.91 CAD / hour
Temporary
…Services including but not limited to: employee life cycle administration from of hire to termination and/or retirement, employee onboarding, group benefits administration, leave of…
Added 59 mins ago
Lead Desktop Support
Rocky View County
Rocky View No 44, AB · Rocky View County, AB
Collaborate with the Systems Administrator to ensure seamless integration between desktop support and systems administration functions.
Added 1 hour ago
Temporary Full Time HR Co-op Student
Co-op
North Battleford, SK
Full-time
…Resources Student to join our team on a temporary basis at our Administration Office location in North Battleford, SK reporting to the VP of People & Culture. This position will be for a…
Added 1 hour ago
Health Services Manager Ile a La Crosse
HealthCareersInSask.ca
Île-à-la-Crosse, SK
Full-time
Job Description: The Manager, Health Services, is a key leader in Saskatchewan health care, partnering with system leaders to achieve our province’s healthcare goals. Reporting to the…
Added 1 hour ago
Senior HR Workday Technology Analyst
Marsh McLennan
Toronto, ON
Full-time
Analyze business requirements and translate them into functional specifications and system configuration changes
Added 1 hour ago
Nurse 2 - Lodge 5 Chronic Care
Winnipeg Regional Health Authority
Winnipeg, MB
…needs. These services include: independent nursing services, administration of prescribed medical treatments, a leadership role within the health care team, and facilitating coordination of…
Added 1 hour ago
Registered Psychiatric Nurse (N2) - Geri Mental Health
Winnipeg Regional Health Authority
Winnipeg, MB
…needs. These services include independent nursing services, administration of intervention and treatments, a leadership role within the healthcare team, and facilitating coordination of…
Added 1 hour ago
General Duty Nurse (N2) - Medicine Program
Winnipeg Regional Health Authority
Winnipeg, MB
…needs. These services include independent nursing services, administration of prescribed medical treatments, a leadership role within the healthcare team, and facilitating coordination of…
Added 1 hour ago
Nurse 2 - Resource & Relief Team
Winnipeg Regional Health Authority
Winnipeg, MB
…needs. These services include: independent nursing services, administration of prescribed medical treatments, a leadership role within the health care team, and facilitating coordination of…
Added 1 hour ago
Business Systems Engineer, AI
Canadian Tire Corporation
Toronto, ON · Oakville, ON
Full-time
We’re looking for an AI-first Business System Engineer - AI to help accelerate how CTC teams adopt, design, and scale intelligent ways of working. This role sits at the intersection of…
Added 1 hour ago
Manager, Learning & Development
Vast auto Distribution
Brampton, ON
The Manager oversees the day-to-day administration and optimization of the Learning Management System (LMS), manages learning projects and program implementation, and supports the…
Added 1 hour ago
IT - Azure Applications Architect
Mohawk Medbuy Corporation (MMC)
London, ON · Burlington, ON
…Platform. Provide additional support for network and database administration and end user support on Cloud based…
Added 2 hours ago
Field Operations Specialist
American Iron & Metal (AIM)
Hamilton, ON
Full-time
You have system administration experience with Hybrid Azure / Active Directory, Intune, and MDM.
Added 2 hours ago
Internal Auditor (Business Control & IT)
Husky Technologies
Bolton, ON
Full-time
Assess risks associated with new system implementations and business transformation projects.
Added 2 hours ago
ERP Business Analyst
Husky Technologies
Bolton, ON
Full-time
…related applications, and supporting business processes. Identify system gaps and recommend solutions to meet evolving business…
Added 2 hours ago
Lead Business Systems Analyst
McKesson
Montreal, QC
Full-time

Hamilton Health Sciences

Switchboard Operator

Hamilton, ON, Canada

Job type: Part-time
Apply by: Oct 1, 2026
Posting language: English
Posted: Sep 25, 2026

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Original job description

The Switchboard Operator plays an essential role in supporting HHS' patient and family centred care model. The day to day location of key staff members means that the Switchboard Operator must retain knowledge of the service specialties and the physicians for all the patient care areas. Answering and processing all calls directed to the main listed numbers for each site requires the Switchboard Operator to maintain excellent communication skills, exemplary customer service and a thorough knowledge of HHS hospitals and Answering Service clients. The Switchboard Operator is a vital point of contact for all emergency events. They must accurately interpret and disseminate information to all the necessary key responders in an efficient and timely manner. This requires the Switchboard Operator be able to handle multiple tasks and make quick, accurate and critical decisions under high pressure and stressful conditions. It is essential the Switchboard Operators be self-directed and conscientious, maintaining a professional demeanour in all aspects of their role at all times.

Completion of a Medical Office Administration 2yr community college program (including Medical Terminology I & II) required
Keyboarding 45 wpm (subject to testing) required
Minimum 1 yr previous experience in a high-volume call centre and/or busy medical office with a multi phone line system required
Demonstrated knowledge of a hospital switchboard system preferred
Demonstrated proficient communication skills, both verbal and written
Advanced attention to detail
Demonstrated ability to organize and prioritize work
Demonstrated ability to problem solve
Demonstrated excellent customer service skills
Demonstrated initiative and able to work independently, under pressure and in a fast-paced environment and assist others as a team player
Proficient computer skills including word processing, spreadsheets, email and Teams
Exercise initiative and good judgment with ability to multi-task
Tact and discretion in dealing with all levels of staff, excellent interpersonal skills for organizing and prioritizing work based on the acuity of the situation
Commitment to patient, visitor and staff safety at HHS
Compliance with confidentiality requirements
Successful completion of an Emergency Telecommunications Certificate would be considered a strong asset

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More about this job

Responsibilities

The Switchboard Operator manages high-volume calls for hospital sites and serves as a critical point of contact during emergency events. They are responsible for accurately disseminating information to responders while maintaining professional standards and patient confidentiality.

Requirements

Candidates must have a two-year Medical Office Administration diploma and at least one year of experience in a high-volume call center or medical office. Proficiency in medical terminology, keyboarding at 45 wpm, and the ability to work under pressure are mandatory.

Skills

Switchboard operation
Medical terminology
Customer service
Emergency response
Communication
Multi-tasking
Data entry
Problem solving
Attention to detail
Keyboarding
Microsoft Teams
Spreadsheets
Word processing
Time management
Interpersonal skills

Visa sponsorship

Not detected in the job text

Keywords

Switchboard Operator
Medical Office Administration
Medical Terminology
Emergency Telecommunications
Call Center
Hospital
Patient Care
Customer Service
Communication Skills
Multi-line Phone System
Data Entry
Microsoft Teams
Confidentiality
Administrative
Healthcare

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