Jobs in Canada

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Added 5 hours ago
1
Assistant Office Manager/Level II DA-Creekside Dental, Kelowna
123Dentist
Kelowna, BC
- $65,000 to $80,000 CAD / year
- Full-time
Added 6 hours ago
RP
Inside Sales Representative
Rex Power Magnetics
Vaughan, ON
- Full-time
Rex Inside Sales Agents are part of the Inside Sales Team. The role is generally in support of the department function, in its primary functions of providing quotations, processing orders,…
Added 11 hours ago
1
Certified Dental Assistant - Appletree Dental for Kids
123Dentist
Newmarket, ON
- $25 to $28 CAD / hour
- Part-time
Added 11 hours ago
1
Certified Dental Assistant - 12617
123Dentist
Windsor, ON
- $25 to $30 CAD / hour
- Full-time
…variety in their day and wants to utilize both their clinical and administrative skills. The ideal candidate is a strong team player who is comfortable assisting chairside while also…
Added 11 hours ago
1
Certified Dental Assistant - Sunset Dental
123Dentist
St. Thomas, ON
- Full-time
Added 11 hours ago
1
Certified Dental Assistant- Calgary, AB - 12605
123Dentist
Calgary, AB
- $25 to $35 CAD / hour
- Full-time
…thrives in a collaborative clinic environment, and is eager to support our broad range of dental…
Added 11 hours ago
1
Licensed Dental Assistant-Mulberry Dental, Burnaby
123Dentist
Burnaby, BC
- $28 to $31 CAD / hour
- Full-time
Added 15 hours ago
BT
IT Support Administrator
Beanfield Technologies Inc.
Toronto, ON
- $70,000 to $90,000 CAD / year
- Full-time
The IT Applications & Support Administrator II serves as a mid-level technical specialist bridging day-to-day end user support and enterprise application ownership within the End User…
Added 15 hours ago
MM
Centre Director
Manitoba Métis Federation
Winnipeg, MB
- Up to $78,333 CAD / year
- Full-time
Complete reports and inclusion support payments;
Added 20 hours ago
B
Property Services Coordinator II
BGIS
Montreal, QC
- Full-time
…related to the ongoing operation of the building(s). Provides administrative support to the Operations team in a variety of areas including Work Order Management, Health, Safety &…
Added 21 hours ago
BB
Technician II Service
Bosch Building Technologies North America
Toronto, ON
- Full-time
Administrative duties including project updates to Project Managers, completing and filing all project documentation
Added 22 hours ago
CH
Personal Support Worker - Mississauga
CBI Home Health
Mississauga, ON
- Part-time
Recruitment Technology Disclosure: We use technology and automation to support administrative aspects of our recruitment process. Artificial Intelligence is not used to evaluate, rank, or…
Added 22 hours ago
Paramedic - Firefighter Cadet Program
Regional Municipality of Wood Buffalo
Fort McMurray, AB
Perform administrative tasks that support departmental operations and processes
Added 23 hours ago
T
Manager, Customer Experience II - Fixed Term Contract
TD
Kenora, ON
- Full-time
Support the frontline staff in resolving complaints as per customer problem resolution guidelines; encourage senior team members to act as a point of escalation and take personal ownership…
Added 1 day ago
AH
50/50 Coordinator, MLSE Foundation
Argonauts Holdings Limited Partnership
Toronto, ON · Scotiabank Arena
- Full-time
Added 1 day ago
W
People Advisor II
Worley
Edmonton, AB
- Full-time
Support employee-related administrative activities, including resolving pay issues, conducting rate audits, and preparing employee correspondence such as notices and disciplinary action.
Added 1 day ago
HH
Switchboard Operator
Hamilton Health Sciences
Hamilton, ON
- Part-time
Added 1 day ago
TT
Service Coordinator
trane technologies
Burnaby, BC
- Full-time
Added 1 day ago
NH
MEDICAL LABORATORY ASSISTANT II
Northern Health - BC
Kitimat, BC
- Full-time
…testing, and performs related clerical and other laboratory support functions. Performs inpatient and/or outpatient Electrocardiogram (ECG) testing, and/or Holter monitor testing as…
Added 1 day ago
W
Procurement Contract Specialist II
Worley
Edmonton, AB · Calgary, AB
- Full-time
We are seeking an experienced contracts professional to support both the administration of assigned contracts and the effective use, governance, and continuous improvement of contract…
Added 1 day ago
PT
Technician II Service
Paladin Technologies
Toronto, ON
- Full-time
Administrative duties including project updates to Project Managers, completing and filing all project documentation
Added 1 day ago
YH
Facility Manager
Yee Hong Centre For Geriatric Care
Toronto, ON · Scarborough Finch
- Full-time
…residence, and a wide range of community-based senior and caregiver support services. Through this comprehensive network, the organization serves more than 15,000 individuals annually…
Added 1 day ago
M(
Coordinator, Ticketing Communications
MLSE (Maple Leaf Sports & Entertainment Partnership)
Toronto, ON · Scotiabank Arena
- Part-time
Providing creative direction for asset development to support captivating storytelling
Added 1 day ago
S
Human Resources Coordinator
SMARTFOX
Canada
- Full-time
Coordinate the full employee lifecycle: recruitment support, offers, onboarding, changes, and offboarding
Added 1 day ago
S
Operations Coordinator
SMARTFOX
ON · Ontario, Canada
- $50,000 to $80,000 CAD / year
- Full-time
Support compliance, health and safety, and quality requirements, and prepare for audits

Hamilton Health Sciences

Switchboard Operator

Hamilton, ON, Canada

Part-time

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Job details

Job type: Part-time
Apply by: Oct 13, 2026
Posting language: English
Posted: Oct 7, 2026

Original job description

The Switchboard Operator plays an essential role in supporting HHS' patient and family centred care model. The day to day location of key staff members means that the Switchboard Operator must retain knowledge of the service specialties and the physicians for all the patient care areas. Answering and processing all calls directed to the main listed numbers for each site requires the Switchboard Operator to maintain excellent communication skills, exemplary customer service and a thorough knowledge of HHS hospitals and Answering Service clients. The Switchboard Operator is a vital point of contact for all emergency events. They must accurately interpret and disseminate information to all the necessary key responders in an efficient and timely manner. This requires the Switchboard Operator be able to handle multiple tasks and make quick, accurate and critical decisions under high pressure and stressful conditions. It is essential the Switchboard Operators be self-directed and conscientious, maintaining a professional demeanour in all aspects of their role at all times.

Completion of a Medical Office Administration 2yr community college program (including Medical Terminology I & II) required
Keyboarding 45 wpm (subject to testing) required
Minimum 1 yr previous experience in a high-volume call centre and/or busy medical office with a multi phone line system required
Demonstrated knowledge of a hospital switchboard system preferred
Demonstrated proficient communication skills, both verbal and written
Advanced attention to detail
Demonstrated ability to organize and prioritize work
Demonstrated ability to problem solve
Demonstrated excellent customer service skills
Demonstrated initiative and able to work independently, under pressure and in a fast-paced environment and assist others as a team player
Proficient computer skills including word processing, spreadsheets, email and Teams
Exercise initiative and good judgment with ability to multi-task
Tact and discretion in dealing with all levels of staff, excellent interpersonal skills for organizing and prioritizing work based on the acuity of the situation
Commitment to patient, visitor and staff safety at HHS
Compliance with confidentiality requirements
Successful completion of an Emergency Telecommunications Certificate would be considered a strong asset

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More about this job

Responsibilities

The Switchboard Operator manages all incoming calls for the hospital, serving as a critical point of contact for emergency events. They are responsible for disseminating information to key responders and maintaining knowledge of physician and service specialties.

Requirements

Candidates must have a two-year Medical Office Administration diploma and at least one year of experience in a high-volume call center or medical office. Proficiency in medical terminology, keyboarding at 45 wpm, and the ability to work under high-pressure conditions are required.

Skills

Switchboard operation
Medical terminology
Customer service
Emergency response
Communication skills
Multi-tasking
Data entry
Problem solving
Time management
Attention to detail
Computer proficiency
Microsoft Teams
Spreadsheets
Word processing
Interpersonal skills
Professionalism

Visa sponsorship

Not detected in the job text

Keywords

Switchboard Operator
Medical Office Administration
Medical Terminology
Call Center
Hospital
Patient Care
Multi-line Phone System
Communication
Customer Service
Data Entry
Microsoft Teams
Spreadsheets
Word Processing
Emergency Response
Administrative
Healthcare
Professionalism
Confidentiality
Time Management

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