Project Manager

Hansen Signs is a leader in the sign industry in Canada, responsible for the design, manufacturing, installation and maintenance of some of the highest quality signage available anywhere.

A proud Canadian company, we have built a reputation for creative problem-solving and building strong, collaborative partnerships with some of the biggest brands and multi-location franchises in the world. We have sustained consistent growth over many decades and have solidified ourselves as a National provider that delivers incredible value and results in some of the most challenging circumstances.

We are growing our National market share and require a strong leader to join our team in the role of a Account Project Manager at our location in Moncton, New Brunswick.

The successful candidate will be a dynamic and experienced Project Account manager, responsible for managing key accounts within the franchise sector. As a key member of our leadership team, you will be responsible for leading and coordinating a portfolio of projects, ensuring effective communication and fostering strong relationships with our customers. You are a strategic thinker, with exceptional project management skills, motivated by growing the business and contributing to the success of the Company.

Key Responsibilities

• Key client relationship management
• Leadership, coaching and development of the design and construction teams
• Lead the planning, execution, and delivery of projects for franchise accounts
• Facilitate clear communication between internal teams and franchise customers, providing regular updates, and feedback to all stakeholders
• Develop and implement strategies to maximize customer satisfaction, retention and account growth
• Stay abreast of industry trends, and competitor activities to provide informed insights
• Collaborate with the business development team to identify new brand opportunities aligned to the growth strategy
• Lead process improvement initiatives to ensure ongoing operational efficiencies

Skills & Experience Required

• 5-10 years min experience in the Canadian market
• Engineering background would be considered a strong asset
• Demonstrated leadership experience - engaging and developing a team of professionals
• Growth mindset - you embrace challenges and are committed to professional development
• Strong project management skills, including the ability to manage multiple project simultaneously
• Experience in a construction, architectural or engineering capacity is an asset
• Passionate and creative problem solver with a relentless focus on determining the best approach to a situation
• Demonstrated genuine passion for ensuring the excellence of the final product and a relentless commitment to achieving high-quality outcomes
• Agile - able to adapt to evolving and unforeseen circumstances
• Bilingual candidates will be given priority consideration
• Occasional travel is required for customer relationship meetings (3-5 times per year)