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Added 7 mins ago
Senior Analyst, Loan Loss
Scotiabank
Toronto, ON
Support the management, maintain, and administer the Bank’s capital stock portfolio, serving as the key contact with the Transfer Agent and Trustee and as the internal point of contact for…
Added 22 mins ago
Administrative Assistant
OFNTSC
Brantford, ON
…Administrative Assistant will play a crucial role in providing support to members of Senior Management in tasks such as research, minute taking, scheduling and administrative support. This…
Added 22 mins ago
Bilingual Operations Agent,Third Party Demands and Legal Products
RBC
Montreal, QC
Full-time
As Operations Agent you will be a member of the Third Party Demands Team. You will be responsible for Third Party investigations or escalations at first point of contact for all RBC…
Added 52 mins ago
Product Manager UX- AIOS
Zafin
Toronto, ON
…partnering closely with design, and ensuring AIOS experiences support real work: agent orchestration, workflow setup, monitoring, review, exception handling, and human-in-the-loop…
Added 1 hour ago
Operations Analyst, Entry Level
Jobright.ai
Canada
Full-time
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Added 1 hour ago
Workforce Planner (6 months)
Legal Aid Ontario
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Delivering Deal Value Manager
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Full-time
At PwC, our people in deals focus on providing strategic advice and support to clients in areas such as mergers and acquisitions, divestitures, and restructuring. They help clients navigate…
Added 1 hour ago
Human Capital Director, Deals
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…leadership team to drive and execute people strategies that directly support business objectives, growth, and transformation. Leveraging deep expertise in talent management, workforce…
Added 1 hour ago
Independent Contractor / Owner-Operator
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…work fuels real environmental change and meaningful community…
Added 1 hour ago
Bilingual Special Handling Investigator
TransUnion
Burlington, ON
Full-time
…customer service functions, this role provides operational support through daily reporting, ticket management, and customer communications, Daily reporting, fraud-related investigations,…
Added 1 hour ago
Site Reliability Engineer / Release Management & Automation Specialist
Sun Life
Toronto, ON · Waterloo, ON · Sun Life Waterloo King
Full-time
…Management & Automation Specialist. This role provides critical support for a strategic enterprise release orchestration platform and delivery operations system. You will be responsible for…
Added 1 hour ago
Advisory Agent, Member and Client Experience
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Montreal, QC
Part-time
As a member and client experience advisory agent, you help give members and clients a better experience, and ensure that they are satisfied. This includes making sure they feel welcome,…
Added 1 hour ago
Advisory Agent - Member and Client Experience
Desjardins
Saguenay, QC · Caisse Desjardins de Chicoutimi
Part-time
As a member and client experience advisory agent, you help give members and clients a better experience, and ensure that they are satisfied. This includes making sure they feel welcome,…
Added 1 hour ago
Coordonateur fret maritime sénior / Senior Ocean Freight Coordinator
BLV - Value Chain Partners
Pointe-Claire, QC
Full-time
…l’opportunité de rejoindre une équipe dynamique au cœur de ses opérations de groupage, où précision et innovation stimulent la fidélisation des clients et la croissance du chiffre…
Added 1 hour ago
Coordonateur fret maritime junior / Junior Ocean Freight Coordinator
BLV - Value Chain Partners
Pointe-Claire, QC
Full-time
…l’opportunité de rejoindre une équipe dynamique au cœur de ses opérations de groupage, où précision et innovation stimulent la fidélisation des clients et la croissance du chiffre…
Added 1 hour ago
Data Entry Specialist, Entry Level
Jobright.ai
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Full-time
Jobright is your personal AI job search agent that transforms the way you do job search from solo, time-consuming efforts to a fast, expert-guided journey, simplifying every job search step…
Added 1 hour ago
Letter Carrier - Delivery Agent and Postal Clerk - Mont Laurier
Canada Post - Postes Canada
Mont-Laurier, QC
Business Function: Delivery Agent or Letter Carrier
Added 1 hour ago
Letter Carrier - Perth
Canada Post - Postes Canada
Perth, ON
Business Function: Delivery Agent or Letter Carrier
Added 2 hours ago
Service Express Agent - Phone Operator
Marriott
Vancouver, BC
Full-time
…and maintain positive working relationships with others, and support team to reach common goals. Comply with quality assurance expectations and standards. Read and visually verify…
Added 2 hours ago
Senior Wealth Operations Officer
TD
Toronto, ON
Full-time
…tender the client held securities to depository and/or company agent, based those instructions. Each of the voluntary events have strict deadlines on submission of securities, therefore…
Added 2 hours ago
Letter Carrier - Delivery Agent and Postal Clerk
Canada Post - Postes Canada
New Glasgow, NS
Business Function: Delivery Agent or Letter Carrier
Added 2 hours ago
Google UJET Expert (Contract)
TELUS Digital
Remote, Canada
$90 to $110 CAD / hour
Contract · Remote
TELUS Digital is seeking a Google UJET Expert to support our client-focused contact center initiatives. In this remote, contract-based position, you will leverage your expertise in the…
Added 3 hours ago
Vice-Président(e), Chaîne d'approvisionnement / Vice President Supply Chain - Montréal/Toronto
Dandurand Group
Montreal, QC
Full-time
…l’industrie des vins et spiritueux. Nous agissons non seulement comme agent commercial, mais aussi comme embouteilleur, agence de marketing et propriétaire de marques. Cette structure…
Added 3 hours ago
Business Development Partner
Sun Life
AB · Red Deer, AB
Full-time
When you join Sun Life, you'll work with passionate colleagues and empowering leaders who support your growth and celebrate your contributions, so you can make a meaningful difference in…
Added 4 hours ago
Manager, Maintenance
Coca-Cola Canada Bottling Limited
Montreal, QC
Full-time
…responsible for planning, supervising, and optimizing all maintenance operations to ensure the reliability and availability of our…

Harbour Air Ltd

Customer Service Agent

Victoria, BC, Canada

Job type: Part-time · Temporary
Posting language: English
Posted: Sep 24, 2026

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Original job description

NOW HIRING! CUSTOMER SERVICE AGENT, Victoria

Do you enjoy working with a close team of supportive professionals? Do you want to commit to an organization with an outstanding record for safety and reliability? Are you searching for an employer who provides amazing perks and works hard to provide a work-life balance for their employees? If so, look no further!

As the first contact with our customers, Customer Service Agents are eager to take customer service to a higher level while balancing multiple priorities. With a strong work ethic, and the ability to contribute to a team environment, the successful applicant excels at providing friendly, professional, and efficient service to each of our customers.

WORK HOURS: Shifts will vary based on operational needs. Shifts may include working weekends.

LOCATION: 950 Wharf Street, Victoria, BC V8W 1T3

TERM: Part-Time Temporary

DEPARTMENT: Ground Operations

COMPENSATION AND BENEFITS: Competitive wage, flight perks, Harbour Air flight privileges as of your start date, discounts at local restaurants and partner organizations, uniform, staff events and much more!

RESPONSIBILITIES AND EXPECTATIONS

Help maintain a strong culture of safety through strong communication with team members and in practice
Strong work ethic with a focus on customer service
Greet guests and respond to enquiries
Make reservations for a variety of scheduled flights, scenic tours, day trips and air freight services
Passenger check-in (including baggage handling) and processing a variety of accepted payments
Performing flight closure duties, aircraft weight and balance checks, pre-boarding of guests, and general boarding of flights (including public announcements)
Other general duties as required

QUALIFICATIONS AND ASSETS

Superior customer service skills - willing to take service to a higher level
Proven ability to be an effective member of a team
Ability to multi-task and prioritize assignments in a fast-paced environments
Demonstrated computer knowledge and experience working in a Windows based platform
Ability to lift heavy baggage 23kg (50lbs)
Ability to work flexible schedules including weekends, and holidays
Fluency in multiple language is an asset

ABOUT HARBOUR AIR GROUP

We connect BC's communities, bringing Safety First, Service, Integrity, Efficiency, and Team Spirit to every decision, every customer interaction, and every destination we serve.

Launched in 1982, Harbour Air is North America's largest seaplane airline. With around 500 employees, it flies more than half a million passengers annually both within BC and to/from Seattle, USA.
Our people are the backbone of our organization and we are committed to creating a culture that inspires one another to achieve extraordinary success. We have regularly been honoured as the recipient of numerous awards including BC's Top 55 Employers, and Canada's Most Admired Corporate Culture.

DEADLINE: October 9, 2026

We thank all applicant for their interest, however only those candidate selected for interviews will be contacted. Priority interviews will be given to current and former employees of Harbour Air.

Harbour Air is an equal opportunity employer, we are committed to Diversity and Inclusion and value a diverse workforce. Together, we continue to build an inclusive culture that encourages, supports and celebrates the diverse voices of our employees. It fuels our innovation and connects us closer to our customers and communities we serve.

Harbour Air is committed to developing a barrier-free recruitment process and work environment. Accommodations in relation to the job selection process are available upon request. If you require any accommodation, please email jobs@harbourair.com and we'll work with you to meet your accessibility needs.

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More about this job

Responsibilities

The Customer Service Agent is responsible for greeting guests, processing reservations, and managing passenger check-in and baggage handling. They also perform flight closure duties and ensure safety protocols are maintained through effective communication.

Requirements

Candidates must possess superior customer service skills, the ability to multi-task in a fast-paced environment, and proficiency with Windows-based computer systems. Additionally, the role requires the physical ability to lift heavy baggage up to 23kg and availability to work flexible schedules including weekends and holidays.

Skills

Customer service
Communication
Teamwork
Multi-tasking
Baggage handling
Computer literacy
Windows platform
Weight and balance checks
Public announcements
Problem solving
Time management
Interpersonal skills

Benefits

Flight perks
Harbour Air flight privileges
Discounts at local restaurants
Uniform
Staff events

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Ground Operations
Aviation
Seaplane
Safety
Baggage Handling
Reservations
Flight Closure
Weight and Balance
Windows
Teamwork
Logistics
Transportation
Hospitality
Communication

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