Transportation Coordinator
- Delta, BC, Canada
Full-time
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Job details
- Job type
- Full-time
- Apply by
- Posting language
- English
- Posted
Original job description
With a history spanning more than 35 years, located in Delta, BC, Harbour Link Container Services Inc. is a family owned and operated company with a strong reputation for customer service, reliability and delivering seamless container transport, container storage and handling services. Harbour Link is an equal opportunity employer and a leading provider of drayage and off dock services at the Vancouver Gateway to the import/export container shipping community.
About The Role
We are a looking to fill a permanent full-time position of Transportation Coordinator.
This position will be of interest to persons with experience in the field of import/export logistics as well as to recent graduates of Transportation Management or Transportation Logistics programs from post-secondary institutions such as BCIT, Kwantlen Polytechnic, and University of British Columbia etc.
Job Duties
- Arrange transportation services directly with customers, marine terminal operations, brokers and others in the supply chain.
- Accurate data entry into our customer service/dispatch software.
- Billing and facilitating cross-border shipments into the USA.
- Work individually to prioritize own work as well as collaborate with the operations team.
- Verify and reconcile shipment data.
- Respond promptly to customer inquiries.
- Communicate updates to dispatch plans with colleagues and customers.
- Support management in improving processes and expanding the customer base.
- Education/experience in Transportation Management or Logistics.
- Ability to work in a fast-paced environment.
- Previous customer service experience.
- Strong attention to detail.
- Problem solving in a changing environment.
- Intermediate Microsoft Excel knowledge.
- Professional communication in both written and spoken English.
Full – time Monday to Friday shifts between 7:00 am to 6:00 pm, can change based on operational needs
Location
2929 41B St Delta
Job Types: Full-time, Permanent
More about this job
Responsibilities
Coordinate transportation services with customers, marine terminals, brokers, and supply-chain partners; enter and reconcile shipment data, handle billing and cross-border shipments, and respond to customer inquiries. Communicate dispatch updates, prioritize work with the operations team, and support process improvements and customer-base growth.
Requirements
The role seeks education or experience in transportation management or logistics, along with customer service experience and the ability to work in a fast-paced, changing environment. Candidates should have strong attention to detail, problem-solving ability, intermediate Microsoft Excel skills, and professional written and spoken English.
Skills
- Transportation Coordination
- Import/Export Logistics
- Customer Service
- Data Entry
- Microsoft Excel
- Shipment Data Verification
- Data Reconciliation
- Problem Solving
- Attention to Detail
- Written Communication
- Verbal Communication
- Work Prioritization
- Cross-Border Shipping
- Process Improvement
- Team Collaboration
Visa sponsorship
Not detected in the job text
Categories
- Transportation
- Logistics
- Customer Service & Support
Keywords
- Transportation Management
- Transportation Logistics
- Import/Export Logistics
- Drayage
- Off-Dock Services
- Container Transport
- Container Storage
- Container Handling
- Dispatch
- Dispatch Software
- Customer Service
- Marine Terminal Operations
- Supply Chain
- Cross-Border Shipments
- Billing
- Data Entry
- Shipment Data Verification
- Data Reconciliation
- Microsoft Excel
- Process Improvement