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Added 49 mins ago
A
District Manager, 25-49 Digital Sales (Hunter)
ADP
Mississauga, ON
- Full-time
Hybrid: 3 days in office
Added 1 hour ago
B
Fire Alarm Technician
BGIS
Montreal, QC
- Full-time
The Fire Alarm Technician will report to the Regional Operations Manager. In this role, the Fire Alarm Technician will be responsible for completing code-compliant testing and inspections.…
Added 1 hour ago
Sales Manager
The Aldo Group Inc / Le Groupe Aldo Inc.
Montreal, QC
Ensure client success through establishing a strong partnership, regular communication, and delivery of quality customer service.
Added 1 hour ago
LH
Occupational Therapist
Lifemark Health Group
Hamilton, ON
- $69,826 to $102,411 CAD / year
- Full-time
Provide education to the client and employer about the recovery process, the benefits of staying connected to work, and their roles in the plan.
Added 1 hour ago
CW
Facility Solutions Manager, full time
City Wide Facility Solutions
Vancouver, BC
- $55,000 to $80,000 CAD / year
- Full-time
Must have a proactive approach, be innovative, and strive for continuous process improvement
Added 1 hour ago
CW
Account Representative / Account Manager / Project Manager
City Wide Facility Solutions
Burnaby, BC
- $55,000 to $80,000 CAD / year
- Full-time
Must have a proactive approach, be innovative, and strive for continuous process improvement
Added 1 hour ago
CW
Facility Solutions Manager, full time
City Wide Facility Solutions
Burnaby, BC
- $55,000 to $80,000 CAD / year
- Full-time
Must have a proactive approach, be innovative, and strive for continuous process improvement
Added 2 hours ago
T
Contact Center Rep IV, TD Insurance General Insurance
TD
Saint John, NB
- Full-time
Ensure documentation that is prepared / completed is accurate and properly reflects client / business intentions and is consistent with relevant rules / regulations
Added 3 hours ago
T
Personal Banking Associate Trainee - Mandarin or Cantonese Language Skills an Asset
TD
Vancouver, BC
- Full-time
…banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing.…
Added 3 hours ago
T
Personal Banking Associate Trainee - Mandarin or Cantonese Language Skills an Asset
TD
Richmond, BC
- Full-time
…banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing.…
Added 3 hours ago
T
Personal Banking Associate Trainee - Mandarin or Cantonese Language Skills an Asset
TD
White Rock, BC
- Full-time
…banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client…
Added 3 hours ago
T
Personal Banking Associate Trainee - Korean Language Skills an Asset
TD
Surrey, BC
- Full-time
…banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are…
Added 3 hours ago
T
Personal Banking Associate (Full time)- Blainville, Seigneurie
TD
Blainville, QC
- Full-time
…banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are…
Added 3 hours ago
M
Gestionnaire des ressources énergétiques / Energy Resource Manager
Microsoft
Quebec, QC
- Full-time
…d'allocation pour stimuler l'opérationnalisation de la capacité…
Added 3 hours ago
F
Project Engineer - Mining & Metals
Fluor
Vancouver, BC
- Full-time
Fluor team members are at the heart of our success in executing projects safely, thoughtfully, and with the highest quality. If you value teamwork, empowerment in your career, and are eager…
Added 3 hours ago
T
Associate Manager PT Under 20 hours - Sherway Gardens
Tumi
Toronto, ON · Etobicoke, ON
- Part-time
As part of our Retail team, the Associate Manager is responsible for creating a client experience that accurately reflects the ethos of our brand while building and maintaining strong…
Added 3 hours ago
BA
LEASE ACCOUNT SPECIALIST - PART TIME
Birchwood Automotive Group
Winnipeg, MB · Greater Winnipeg Metropolitan Area
- Part-time
The Customer Service team is a critical component of the overall success of Birchwood Credit Solutions’ growing division. The Lease Account Specialist ensures exceptional levels of customer…
Added 3 hours ago
SD
Ramp-Up Account Manager
Snap Dental Labs
Remote, Canada
- $3,000 to $4,500 USD / year
- Full-time
- Remote
…patients. We are currently seeking a dynamic Ramp-Up Account Manager focused on New Dental Practice Growth to join our team. This role is essential to expanding our client base by…
Added 4 hours ago
N
Business Performance Manager
nesto
Canada
- Full-time
As Business Performance Manager , you own operational performance and profitability across the business. You are accountable for how efficiently we turn marketing spend, leads, and our…
Added 4 hours ago
T
Senior Financial Crime Risk Analyst, Financial Crime Risk Management (FCRM) Reporting & Strategic Insights, Canada (5327)
TD
Toronto, ON · Markham, ON
- Full-time
Added 4 hours ago
T
Law Clerk III
TD
Toronto, ON · Montreal, QC
- Full-time
Proficiency in both English and French required · Law Clerk certification is required
Added 4 hours ago
T
Personal Banking Associate Trainee
TD
Victoria, BC
- Full-time
…banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are…
Added 4 hours ago
T
Senior Finance Analyst
TD
Toronto, ON
- Full-time
The successful candidate for this position will report into the Senior Manager, GTS – ETS Allocations, Finance. This role will be part of a team that provides a range of strategic financial…
Added 4 hours ago
TC
Customer Retention Specialist - Quebec Zone/Spécialiste, Rétention de la Clientèle – Zone du Québec
Toyota Canada Inc.
Brossard, QC
- Full-time
…department. This is a full-time opportunity reporting to the Manager of Retail Experience & Advocacy, located at our Quebec Zone office and requires travel to Toyota & Lexus dealerships in…
Added 4 hours ago
KT
Account Executive – B2B Technology Solutions
KSPACE TECHNOLOGIES HQ
Remote, Canada
- $45,000 to $55,000 CAD / year
- Full-time
- Remote
Work Arrangement: Hybrid, with remote prospecting and client-facing meetings

Closed listing

Hard Rock Digital

Insights Researcher

Remote, Canada

Remote

Full-time

This opening has closed.

The original listing is kept below for reference.

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About employer

Job details

Job type: Full-time
Workplace: Remote
Remote eligibility: Canada listed. Check the posting for province restrictions.
Posting language: English
Posted: Sep 24, 2026

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Original job description

Archived listing. The details below describe a past opening.

What are we building?

Hard Rock Digital is a team focused on becoming the best online sportsbook, casino, and social gaming company in the world. We’re building a team that resonates passion for learning, operating, and building new products and technologies for millions of consumers. We care about each customer interaction, experience, behavior, and insight and strive to ensure we’re always acting authentically.

Rooted in the kindred spirits of Hard Rock and the Seminole Tribe of Florida, Hard Rock Digital taps a brand known the world over as the leader in gaming, entertainment, and hospitality. We’re taking that foundation of success and bringing it to the digital space - ready to join us?

What’s the position?

Hard Rock Digital is looking for a Insight Researcher to join the growing Consumer Insights team. Reporting to the Senior Insights Manager, the role will work on and run qualitative and quantitative research across a mix of delivery models: in-house, jointly delivered with an agency, or fully managed by an agency. Working across Marketing, Brand, Product and BI, the Senior Insight Researcher will work on projects that inform brand, product, creative and promotional decisions across the North American sportsbook and casino business.

This is a hands-on role for a rigorous and curious researcher who is comfortable moving between research design, survey scripting, fieldwork, analysis and reporting. Success requires strong project management, close attention to detail, strong market research skills, and a practical understanding of consumer behavior and the evolving gambling landscape. This is not just an insight role; managing the market research aspect will also be key.

Key Responsibilities

Work closely with the team lead and cross-functional stakeholders to translate business questions into clear research plans, selecting the most appropriate methodology and delivery model for each project.
Draft RFQ and run agency-selection processes with the team lead: brief existing and prospective vendors, assess proposals against business and research needs, and support with contract or statement-of-work reviews, vendor onboarding and ongoing supplier management.
Manage qualitative and quantitative ad hoc and tracking research end-to-end. Typical projects include brand trackers, advertising and creative testing, proposition evaluation, consumer surveys, usage and attitudes (U&A) studies, competitive evaluation studies, segmentation or customer-experience research.
Write and review research materials, including briefs, questionnaires, analysis specifications and qualitative discussion guides. Script and quality-check surveys or unmoderated studies in platforms such as SurveyMonkey, Qualtrics and UserTesting.
Analyse and interpret data from customer, panel, behavioural, syndicated and other sources. Conduct or scope techniques such as driver analysis, conjoint and MaxDiff, and confidently review agency analysis, assumptions and outputs. Work with large or complex datasets to identify meaningful patterns.
Note that where appropriate we fully embrace using AI-assisted research tools responsibly to improve activities such as scripting, transcription, coding, analysis and summarisation, while applying rigorous and appropriate quality checks, following compliant guideline and protecting participant and company data.
Translate findings into actionable recommendations delivered through dashboards, comprehensive reports and concise executive summaries or debriefs, tailoring the level of detail and format to different audiences.

What are we looking for?

Around four years' experience in consumer insights or market research, agency and/or client side, ideally within digital products, gambling, gaming or another regulated consumer sector; a relevant degree or equivalent practical experience
Strong hands-on experience delivering qualitative and quantitative research end-to-end, across ad hoc studies and tracking programmes such as brand trackers, ad testing, proposition evaluation and usage and attitudes (U&A) research.
Confidence writing questionnaires and qualitative discussion guides, and scripting or quality-checking studies in Qualtrics, SurveyMonkey, UserTesting or similar platforms.
Strong analytical skills and comfort working across customer, panel, behavioural and syndicated data, using tools such as Excel, Q, SPSS, Power BI or Tableau; able to conduct, scope or critically review techniques such as driver analysis and MaxDiff.
Experience briefing and managing research agencies, supporting RFQs, proposal reviews, contracts and vendor onboarding, and working across in-house, hybrid and agency-managed projects.
A clear communicator who can turn findings into dashboards, full reports and concise senior-level deliverables, adapting the story and level of detail to different audiences.
A hands-on, collaborative and organised team member who works well in a fast-paced environment and uses AI-assisted tools responsibly, with sound judgement around research ethics, participant data and confidentiality with senior guidance
An understanding of research ethics, participant consent and data privacy, with the judgement to handle player information responsibly.
Self-motivated, disciplined and organized, with the ability to work effectively in a remote environment and communicate confidently with colleagues and vendors through video calls and platforms such as Slack and Microsoft Teams

What’s in it for you?

We offer our employees more than just competitive compensation. Our team benefits include:

Competitive pay and benefits
Flexible vacation allowance
A hybrid / remote working environment
Startup culture backed by a secure, global brand

Roster of Uniques

We care deeply about every interaction our customers have with us, and trust and empower our staff to own and drive their experience. Our vision for our business and customers is built on fostering a diverse and inclusive work environment where regardless of background or beliefs you feel able to be authentic and bring all your talent into play. We want to celebrate you being you (we are an equal opportunity employer).

About employer

More about this job

Responsibilities

The Insights Researcher will manage end-to-end qualitative and quantitative research projects to inform brand, product, and promotional decisions. They will also oversee agency relationships, manage research design, and translate complex data into actionable business recommendations.

Requirements

Candidates should have approximately four years of experience in consumer insights or market research, ideally within digital or regulated sectors. Proficiency in research methodologies, survey platforms, and data analysis tools is required, along with strong project management and communication skills.

Skills

Consumer insights
Market research
Qualitative research
Quantitative research
Project management
Survey scripting
Data analysis
Qualtrics
SurveyMonkey
UserTesting
Excel
SPSS
Power BI
Tableau
Vendor management
Stakeholder management

Benefits

Competitive pay
Flexible vacation allowance

Visa sponsorship

Not detected in the job text

Keywords

Consumer Insights
Market Research
Sportsbook
Casino
Brand Tracking
Creative Testing
Usage and Attitudes
Segmentation
Customer Experience
Driver Analysis
Conjoint Analysis
MaxDiff
AI-assisted research
Data Privacy
Research Ethics
Vendor Management
Digital Products
Gambling
Gaming
Survey Design
Reporting
Dashboards
Stakeholder Engagement
Behavioral Data
Syndicated Data

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Jobs in Canada