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Added 1 min ago
SH
Patient Navigator (Nurse IV)
Shared Health-Soins Communs
Portage la Prairie, MB
- Full-time
Demonstrated problem solving and decision making skills
Added 2 mins ago
Patient Navigator (Nurse IV)
Winnipeg Regional Health Authority
MB · To Be Determined, MB
Demonstrated problem solving and decision making skills
Added 32 mins ago
S
Patient Care Coordinator, Heartwood Centre for Women, BC Mental Health & Substance Use Services – Vancouver, BC
Sanya’k̓ula
Vancouver, BC
- Full-time
…resource coordination. Assists with therapeutic interventions and problem solving, provides clinical guidance and information on complex cases, discusses client care issues and develops…
Added 32 mins ago
R|
Clinical Research Coordinator
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
Under the supervision of the group manager, the clinical research coordinator will be responsible for supporting the successful conduct of clinical research trials in oncology at the Cedars…
Added 1 hour ago
PH
Supervisor, Relational Security
Provincial Health Services Authority
Vancouver, BC
- Part-time
Reporting to the Coordinator, Relational Security, IPS Operations, the Supervisor, Relational Security is responsible for leading assigned staff on shift and communicating with the Team…
Added 1 hour ago
TS
Christmas Kettle Assistant
The Salvation Army in Canada
Perth, ON
- Part-time
Assist the Christmas Kettle Coordinator with scheduling kettle staff and/or volunteers and responds to emergency absences, etc.
Added 1 hour ago
DC
International Enrolment Operations Coordinator
Douglas College
New Westminster, BC
- Full-time
…registration of international students, as well as identify and problem-solve admissions, scheduling and registration issues specific to the needs of incoming and continuing international…
Added 1 hour ago
GN
Full-time Lead Associate
Groupe Nordik
Whitby, ON
- Full-time
Reporting to the Marketing Manager and Kiosk Coordinator, the Lead Kiosk Associate will be responsible for ensuring the smooth operations of Thermea Spa Village Whitby’s temporary kiosks…
Added 2 hours ago
GC
Coordinator, Environment
Glencore Canada
Elkford, BC
- $95,000 to $113,000 CAD / year
- Full-time
Reporting to the Lead, Environment, the Coordinator Environment, Systems is responsible for supporting and coordinating the execution of compliance, regulatory permitting, and internal…
Added 3 hours ago
NC
Volunteer Coordinator
Nanaimo Community Hospice Society
Nanaimo, BC
- Full-time
The Volunteer Coordinator contributes to achieving Hospice’s vision and mission by overseeing the organization’s volunteer resources.
Added 4 hours ago
SD
School Administrative Assistant
School District 5 Southeast Kootenay
Fernie, BC
- Full-time
Added 4 hours ago
G
Coordinator, Environment
Glencore
Elkford, BC
- $95,000 to $113,000 CAD / year
- Full-time
Reporting to the Lead, Environment, the Coordinator Environment, Systems is responsible for supporting and coordinating the execution of compliance, regulatory permitting, and internal…
Added 4 hours ago
V
Analyst II, IT
Vale
Canada
- Full-time
Strong analytical, troubleshooting, and problem-solving skills.
Added 4 hours ago
BC
Project Coordinator - Buildings West
Bird Construction
Edmonton, AB
- Full-time
Project Coordinator - Buildings WestReporting to the Director, Operations the Project Coordinator will work closely with Project Managers and Site Superintendents to ensure project plan…
Added 4 hours ago
EV
Coordinator, Environment
Elk Valley Resources
Elkford, BC
- $95,000 to $113,000 CAD / year
- Full-time
Reporting to the Lead, Environment, the Coordinator Environment, Systems is responsible for supporting and coordinating the execution of compliance, regulatory permitting, and internal…
Added 4 hours ago
PA
Retail Administrative Coordinator
Princess Auto Ltd.
Abbotsford, BC
- Full-time
As a Retail Administrative Coordinator at Princess Auto you will help create a fun, safe and unique shopping experience for our customers. We call it Royal Service. You will typically spend…
Added 4 hours ago
HM
Service Coordinator / Customer Service Representative
Harding Medical
Sydney Indian Reserve No. 28A, NS · Sydney, NS
- Full-time
Harding Medical is searching for a Service Coordinator / Customer Service Representative to join our Sydney team in Cape Breton, Nova Scotia . If you are organized and have a positive…
Added 4 hours ago
F
Marketing Coordinator
Fitzrovia
Toronto, ON
- $70,000 to $80,000 CAD / year
- Full-time
…innovative and creative from a marketing perspective. The Marketing Coordinator will be open to new ideas and have a desire to push industry boundaries and challenge the status quo. It is…
Added 4 hours ago
VB
Network & Telecom Analyst II
Vale Base Metals
NL · Newfoundland and Labrador, Canada
- Full-time
Strong troubleshooting, analytical, and problem-solving skills.
Added 4 hours ago
AE
Specialist, Strategic Optimization
Agnico Eagle Mines Limited
Rankin Inlet, NU
- Full-time
Facilitate workshops, Idea Generating Sessions, and cross-functional problem-solving sessions.
Added 4 hours ago
SS
Production Scheduler and Logistics Coordinator
Samuel, Son & Co.
Cambridge, ON
- Full-time
- Use timely problem solving and decision making; submit IT tickets or escalate issues when system or process support is required.
Added 4 hours ago
CI
Deskside Support Analyst (Onsite) - 12 months contract
Compugen Inc
Surrey, BC
- Contract
Strong problem-solving and interpersonal skills with excellent written and verbal communication skills.
Added 4 hours ago
MC
Coordonnateur(trice) exécutif et administratif / Executive & Administrative Coordinator
Merck Canada
Kirkland, QC
- Full-time
Added 4 hours ago
S
Coordonnateur(trice) des opérations, gestion des commandes // Operations Coordinator, Order Management
SharkNinja
Montreal, QC
- Full-time
Added 4 hours ago
AS
Logistics Coordinator
ATCO Structures
QC · Laprairie, QC
- Full-time
As a Logistics Coordinator, you will be the backbone of our operations, ensuring the smooth execution of logistics from start to finish including regional lease fleet management, scheduling…

Harding Medical

Service Coordinator / Customer Service Representative

Sydney Indian Reserve No. 28A, NS, Canada
Sydney, NS, Canada

Full-time

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Job details

Job type: Full-time
Apply by: Nov 28, 2026
Posting language: English
Posted: Oct 29, 2026

Original job description

The Harding commitment is to help one client at a time, delivering independence to our customers through providing innovative and custom healthcare solutions. We are just as committed to our team, with a learning culture and work environment that empowers you to continually grow and develop in your career. The meaningful work we do is life-changing for our clients; join our team and make a

difference, every day!

The Opportunity

Harding Medical is searching for a Service Coordinator / Customer Service Representative to join our Sydney team in Cape Breton, Nova Scotia . If you are organized and have a positive attitude, you are our ideal candidate!

Join the Harding team and directly make a difference for people with physical difficulties so that can conquer the challenges of everyday life. Leave every workday with the feeling of completing rewarding and meaningful work with a positive impact.

What You Will Do

Coordinate daily service schedules and technician routes to meet customer and operational needs.
Prioritize and dispatch service requests based on urgency, availability, and location.
Prepare work orders, schedules, and service documentation for field technicians.
Monitor service activities from request to completion, ensuring timely resolution and customer satisfaction.
Coordinate follow-up requirements, including parts, quotations, approvals, warranty claims, and additional service needs.
Maintain accurate service records and documentation for invoicing and file management.
Serve as the primary customer contact, providing service updates and responding to inquiries regarding products, services, repairs, rentals, pricing, and availability.
Process orders, quotations, returns, exchanges, and warranty requests accurately and efficiently.
Recommend products and solutions based on customer needs.
Support service and sales operations through effective communication and coordination.
Deliver exceptional customer service in person and by phone.
Assist with merchandising, inventory replenishment, receiving, stocking, and inventory control activities.Maintain an organized retail environment while supporting efficient service operations.

What We Offer You

Comprehensive health and dental benefits
RRSP contribution matching
Professional development and training opportunities

What You Need To Succeed

Strong organizational and time-management skills with the ability to manage multiple priorities in a fast-paced environment.
Excellent verbal and written communication skills.
Strong customer service orientation with the ability to build positive customer relationships.
Ability to work effectively with technicians, sales staff, vendors, and customers.
Proficiency with computer systems, order-entry software, Microsoft Office applications, and scheduling tools.
Strong attention to detail and commitment to accurate record keeping.
Problem-solving skills with the ability to make effective scheduling and customer-service decisions.

If you are interested in joining our winning team and have what it takes to be successful in a dynamic industry, we want to hear from you!

Harding Medical is committed to Employment Equity and our goal is to be a diverse workforce that is representative at all job levels. We welcome applicants from Aboriginal people, visible minority groups, persons with disabilities and women in occupations and positions where they are under-represented. If you are a member of one of the equity groups, you are encouraged to self-identify on either your cover letter or resume.

Harding Medical is a division of IMP Group Limited.

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More about this job

Responsibilities

Coordinate service schedules, technician routes, work orders, and follow-up activities while tracking requests through completion and maintaining accurate service records. Serve as the primary customer contact, process orders and service-related requests, recommend suitable products, and support sales, inventory, and retail operations.

Requirements

Candidates should have strong organizational and time-management skills, excellent written and verbal communication, and a customer-focused approach. They should be comfortable coordinating with technicians, sales staff, vendors, and customers, using computer and scheduling systems, maintaining accurate records, and making effective service decisions.

Skills

Organization
Time Management
Verbal Communication
Written Communication
Customer Service
Scheduling
Dispatching
Problem-Solving
Record Keeping
Order Processing
Microsoft Office
Order-Entry Software
Scheduling Tools
Inventory Control
Attention to Detail
Coordination

Benefits

Health Benefits
Dental Benefits
RRSP Contribution Matching
Professional Development
Training Opportunities

Visa sponsorship

Not detected in the job text

Keywords

Healthcare Solutions
Service Coordination
Customer Service
Technician Scheduling
Route Planning
Service Dispatch
Work Orders
Service Documentation
Customer Satisfaction
Parts Coordination
Quotations
Approvals
Warranty Claims
Order Processing
Returns
Exchanges
Product Recommendations
Sales Operations
Microsoft Office
Order-Entry Software
Scheduling Tools
Inventory Replenishment
Receiving
Stocking
Inventory Control
Retail Merchandising
Record Keeping

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