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Added 13 hours ago
EC
Retail Store Manager
Expedia Cruises
Burlington, ON
- Full-time
As the Retail Sales Manager, you will drive the day-to-day sales leadership, recruitment, and operational success of our team of independent Cruise Consultants. You are a natural motivator…
Added 1 day ago
P
Manager, Editions+
PressReader
Remote, Canada
- Full-time
- Remote
We have an opportunity for a Manager, Editions+ to join our Sales Content team.
Added 1 day ago
P
Manager, Editions+
PressReader
Richmond, BC
- $58,000 to $65,000 CAD / year
- Full-time
We have an opportunity for a Manager, Editions+ to join our Sales Content team.
Added 2 days ago
P
Senior Partnerships Manager
Plusgrade
Toronto, ON · CAN - Toronto
- Full-time
…presentation decks. Your main focus will stay on driving inside sales velocity, converting commercial opportunities, and positioning products to solve complex partner…
Added 2 days ago
P
Partner Success Specialist
Plusgrade
Montreal, QC
- Full-time
…experiences to revenue tools used by 575+ airline, hospitality, cruise, rail, and financial services partners…
Added 2 days ago
P
Solution Engineer - Loyalty Commerce (PBU)
Plusgrade
Montreal, QC · CAN - Montreal
- Full-time
…constraints to ensure a seamless technical transition from pre-sales to post-signature…
Added 2 days ago
P
Partner Success Manager
Plusgrade
Montreal, QC · CAN - Montreal
- Full-time
Based in Montreal, Canada or Miami, USA (open to other locations too), you’ll own a portfolio of cruise line partners and contribute directly to its growth. This role is for someone who…
Added 4 days ago
HA
Administrative Assistant
Holland America/Princess Alaska-Yukon Land Operations
Dawson City, YT
- Full-time
- Temporary
…team and all departments. You work closely with the General Manager on specialized tasks to help recognize top-performing employees and celebrate our accomplishments and service scores. You…
Added 6 days ago
P
Tax Manager
PressReader
Richmond, BC
- $100,000 to $120,000 CAD / year
- Full-time
…through business partnerships, including airlines, hotels, cruise ships, libraries, and thousands of other companies…
Added 6 days ago
HA
Project Manager
Hunter Amenities International Ltd.
Burlington, ON
- Full-time
…of large complex custom client implementations. The project manager will be accountable for planning, managing, leading and motivating a cross functional team to implement projects in…
Added 6 days ago
P
Partner Success Specialist
Plusgrade
Montreal, QC
- Full-time
…experiences to revenue tools used by 575+ airline, hospitality, cruise, rail, and financial services partners…
Added 8 days ago
H
Retail Manager- Mandarin speaking
Harding+
Calgary, AB
- Contract
Are you an experienced Mandarin-speaking Retail Manager with a proven track record of leading retail teams and driving sales performance? If you are outgoing, customer-focused, and…
Added 8 days ago
GA
Partnership Specialist
G Adventures
Toronto, ON · Base Camp - Toronto, Canada
- $46,000 to $62,000 CAD / year
- Full-time
For the last 35 years, we’ve set out to do things differently. No cookie-cutter tours. No giant buses or cruise ships. And not to mention, as few selfie sticks as possible. Just real…
Added 12 days ago
AT
Travel agency manager
Amazon Tours & Travels Inc
Calgary, AB
- From $46.5 CAD / hour
- Full-time
- On-site
Study market research and trends to determine consumer demand, potential sales volumes and effect of competitors' operations on sales
Added 19 days ago
HC
Spécialiste produit – Groupes bilingue | Bilingual Product Specialist – Groups
H.I.S Canada Travel Inc.
Montreal, QC
- Full-time
Added 19 days ago
T
Spécialiste produit – Groupes
travelbrands
Montreal, QC
- Full-time
Added 23 days ago
P
Tax Manager
PressReader
Richmond, BC
- $100,000 to $120,000 CAD / year
- Full-time
…through business partnerships, including airlines, hotels, cruise ships, libraries, and thousands of other companies…
Added 26 days ago
Account Manager
Accommodations Plus International
Canada
API is seeking a seasoned professional to join our company in the role of Account Manager. This position may be performed remotely from anywhere in the United States or Canada, or in a…
Added 29 days ago
P
Tax Manager
PressReader
Remote, Canada
- Full-time
- Remote
…through business partnerships, including airlines, hotels, cruise ships, libraries, and thousands of other companies…
Added 1 month ago
P
Solution Engineer - Loyalty Commerce (PBU)
Plusgrade
Montreal, QC
- Full-time
…constraints to ensure a seamless technical transition from pre-sales to post-signature…
Added 1 month ago
EG
Program Manager, B2B Cruise
Expedia Group
Vancouver, BC · Canada - British Columbia - Vancouver
- Full-time
Expedia Group is seeking a Program Manager to support the growth of our B2B cruise business in alignment with our overall strategy. In this role, you'll serve as the Expedia Group subject…
Added 1 month ago
GT
Groups Specialist
Goway Travel
Toronto, ON
- Full-time
Reporting to: Groups Sales & Reservations Manager
Added 1 month ago
SV
✈️ Travel Agency Manager / Senior Travel Advisor
Symphony Vacation
Kingston, ON
- Full-time
Role Description The Travel Agency Manager / Senior Travel Advisor is a full-time, on-site role based in Kingston, ON. This role involves managing day-to-day travel operations, including…
Added 1 month ago
H
Retail Manager- Mandarin speaking
Harding+
Vancouver, BC
- Contract
Are you an experienced Mandarin-speaking Retail Manager with a proven track record of leading retail teams and driving sales performance? If you are outgoing, customer-focused, and…
Added 1 month ago
H
Retail Manager- Mandarin speaking
Harding+
Toronto, ON
- Contract
Are you an experienced Mandarin-speaking Retail Manager with a proven track record of leading retail teams and driving sales performance? If you are outgoing, customer-focused, and…

Harding+

Retail Manager- Mandarin speaking

Toronto, ON, Canada

Contract

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Job details

Job type: Contract
Posting language: English
Posted: Sep 15, 2026

Original job description

Are you an experienced Mandarin-speaking Retail Manager with a proven track record of leading retail teams and driving sales performance? If you are outgoing, customer-focused, and passionate about delivering exceptional service, we would love to hear from you!

About us:

Harding is leading the way in innovative onboard cruise retailing, working closely with our cruise line partners and brand partners to ‘make every cruise better’. We stay at the forefront of retailing and consistently provide outstanding customer service, culminating in winning the Cruise Retailer of the Year award for 2022, 2023 and 2025.

What you will be doing:

Leading a team in creating an exceptional and memorable retail experience for the guests on board
Leading and inspiring the team to provide exceptional customer service, whilst delivering sales and profit targets
Setting an example for your team by acting as a role model
Identify and deliver training requirements within your team
Take ownership of your client base including outreach to clients for events such as private sale, in-store events and product knowledge
Consistently deliver the highest possible standards both on the shop floor and in back office operations

Who you are:

Proven experience as a Retail Manager or Assistant Manager (ideally with experience at sea)
Fluent in Mandarin, with the ability to communicate confidently with guests and colleagues
Motivated in leading a team to achieve and exceed sales targets
Excellent face to face customer service and sales ability, utilising strong communication and interpersonal skills
Proven ability in public speaking and showcasing luxury items
Adaptable to change and able to work in a high-pressure environment
A strong leader and team player who is commercially driven and goal orientated
Highly competent in store and HR processes including sales reports, loss prevention, audits, appraisals, disciplinaries etc
Excellent numeracy and literacy skills

What you will receive:

Competitive salary and generous commission structure
Accommodation and meals on board
Necessary visas and seafaring documents to work at sea
Dedicated in-house bespoke training across sales, product and brand
Guidance, support and development from the central office team
Contract role, working and living at sea for up to 6 months at a time, with a 1-2 month break at home between contracts

Does this sound like you? Then please apply now…

Your adventure starts here!

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More about this job

Responsibilities

Lead a retail team on board a cruise ship to deliver exceptional guest experiences and achieve sales and profit targets. Manage store operations, including HR processes, client outreach for events, and staff training.

Requirements

Requires proven experience as a Retail Manager, fluency in Mandarin, and the ability to work in a high-pressure environment at sea. Candidates must possess strong leadership skills and competence in retail operational processes like audits and loss prevention.

Skills

Retail Management
Mandarin Fluency
Sales Performance
Customer Service
Team Leadership
Public Speaking
Luxury Item Showcasing
HR Processes
Loss Prevention
Sales Reporting
Audit Management
Interpersonal Skills
Commercial Awareness
Staff Training

Benefits

Competitive Salary
Generous Commission Structure
Accommodation On Board
Meals On Board
Necessary Visas
Seafaring Documents
Bespoke Training
Guidance And Support From Central Office

Visa sponsorship

Detected

Keywords

Retail Management
Cruise Retailing
Mandarin
Luxury Retail
Sales Targets
Loss Prevention
HR Processes
Client Outreach
Onboard Experience
Seafaring
Customer Service
Profit Targets
Store Operations
Public Speaking
Retail Audits

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