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Added 2 hours ago
Senior Estimator (Trade Shows & Experiential)
Jack Morton Worldwide
Oakville, ON
…complex and exciting projects. In this role, you'll partner with sales, project management, design, production, and fabrication teams to develop accurate, competitive, and comprehensive…
Added 3 hours ago
Kitchen Sales Support Specialist
J.D. Irving, Limited
Mount Pearl, NL
Full-time
The Kitchen Sales Support Specialist is an integral part of our Installation Services sales team. They work collaboratively with the Kitchen Sales Representative to best serve our customers…
Added 4 hours ago
Scheduling Coordinator, Star Truss
Star Building Materials Winnipeg
Winnipeg, MB
Full-time
Providing information and direction to the Sales Representative on stage of jobs, and advising what needs to be completed.
Added 4 hours ago
Scheduling Coordinator, Star Truss
Qualico Developments Canada Ltd.
Winnipeg, MB
Full-time
Providing information and direction to the Sales Representative on stage of jobs, and advising what needs to be completed.
Added 12 hours ago
Customer Service Representative
FASTSIGNS Parker/Castle Rock
Brampton, ON
Full-time
FASTSIGNS Brampton is hiring for a Customer Service Representative to join our team!
Added 12 hours ago
Inside Sales Representative
FASTSIGNS of West Metro, MN
Hamilton, ON
Full-time
As a FASTSIGNS Customer Service Representative, you will be the initial contact with current customers as well as prospective customers in our FASTSIGNS Center. You will work with customers…
Added 13 hours ago
Inside Sales Representative I
White Cap Canada
Winnipeg, MB
Full-time
Responsible for facilitating the sales process to generate new sales opportunities or upsell via phone, email, or other electronic communication. Oversee responses to customer order and…
Added 1 day ago
Architectural & Design Sales Representative
Sun Glow Window Covering Products of Canada LTD
Toronto, ON · Greater Toronto Area, Canada
Full-time
We are looking for an outgoing, relationship-focused Architectural & Design Sales Representative to grow Sun Glow's presence within the architecture and interior design community.
Added 1 day ago
Counter Sales
Hardware Specialty Ltd
Saint John, NB
Full-time
Join us as a Counter Sales Representative and become a vital part of a vibrant team dedicated to delivering outstanding service. We value proactive individuals who are eager to grow their…
Added 1 day ago
Inside Sales Representative
FASTSIGNS Parker/Castle Rock
Hamilton, ON
Full-time
As a FASTSIGNS Customer Service Representative, you will be the initial contact with current customers as well as prospective customers in our FASTSIGNS Center. You will work with customers…
Added 1 day ago
Inside Sales Representative I
White Cap Canada
Ottawa, ON
Full-time
Responsible for facilitating the sales process to generate new sales opportunities or upsell via phone, email, or other electronic communication. Oversee responses to customer order and…
Added 2 days ago
Customer Sales and Service Representative 3- Building Materials
UFA Co-operative Ltd.
AB · Red Deer County, AB
Reporting to the Store Manager / Assistant Store Manager, the Customer Sales and Service Representative 3- Building Materials is responsible for serving and assisting customers in the…
Added 2 days ago
Customer Sales Representative
Midas - Edmonton 5392
Edmonton, AB
$18 to $25 CAD / hour
Other
The Customer Sales Representative drives optimization of the shop’s retail sales and profitability while delivering superior customer service, including:
Added 2 days ago
Technical Sales Representative
TalentSphere Staffing Solutions
St. Catharines, ON
Full-time
The Technical Sales Representative will focus on identifying new opportunities while developing existing customer relationships. Working closely with internal engineering, operations,…
Added 2 days ago
Commercial Operations
Robertson & Company Ltd.
Uxbridge, ON
$60,000 to $75,000 CAD / year
Full-time
Act as a central coordination point between customers and internal teams including sales, estimating, engineering, production, quality, finance, shipping, and logistics.
Added 2 days ago
Outside Sales & Business Development Representative – Commercial Printing and Large Format Printing
Super Printers & Stationery Ltd.
Vancouver, BC
Full-time
Super Printers is looking for an energetic, outgoing and results-driven Outside Sales & Business Development Representative to actively develop new commercial business throughout the Lower…
Added 2 days ago
Sales Estimating Representative
Inter-Co Division 10 Inc.
Calgary, AB
Full-time
We are currently looking for a Sales Estimating Representative for our office in Calgary, AB.
Added 2 days ago
Sales Representative
EuroLine Windows Inc.
Vancouver, BC · Greater Vancouver Metropolitan Area
Full-time
About the RoleWe're looking for a driven, relationship-focused Sales Representative to grow EuroLine's presence across our residential and commercial markets. You'll work directly with…
Added 3 days ago
Commercial Modular Sales Representative
Chaparral Industries Inc.
BC · British Columbia, Canada
Full-time
Chaparral Industries is seeking an experienced Commercial Modular Sales Representative to join our team in Kelowna.
Added 4 days ago
Senior Outside Technical Sales Representative – U.S. Business Development
Absolute Gauge Technologies
Toronto, ON · Scarborough, ON
From $100,000 CAD / year
Full-time
…a highly motivated and experienced Senior Outside Technical Sales Representative to expand our business across key U.S. industrial…
Added 18 days ago
Customer Sales and Service Representative 3- Building Materials
UFA Co-operative Ltd.
Stettler, AB
Reporting to the Store Manager / Assistant Store Manager, the Customer Sales and Service Representative 3- Building Materials is responsible for serving and assisting customers in the…
Added 19 days ago
Senior Electrical Sales Project Manager
Sonepar
London, ON
We house the largest inventory to better service our customers and deliver on sales commitments.
Added 5 days ago
Engineering Solutions Rep - HVAC - New Grads Welcome!
TalentSphere Staffing Solutions
Calgary, AB
Full-time
As a result of growth & expansion, our distribution client is looking to add a new HVAC Engineering Solutions Representative to join their team in Calgary!
Added 5 days ago
Inside Sales Representative (University Graduates - Apply Today!)
Crane Supply - Canada's Premier PVF Distributor | Premier distributeur de PVF au Canada
Sudbury, ON · Greater Sudbury Metropolitan Area
Full-time
…accounts and learn the best practices for growing commercial sales, prospecting businesses and understanding our diverse…
Added 6 days ago
Technical Sales Representative
FBT Inc.
St. Catharines, ON
Full-time
…continues to grow, we are looking for an experienced Technical Sales Representative to join our…

Hardware Specialty Ltd

Counter Sales

Saint John, NB, Canada

Job type: Full-time
Apply by: Oct 22, 2026
Posting language: English
Posted: Sep 22, 2026

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Original job description

Position Summary

This position is responsible for serving walk in customers and contractors, processing sales orders, completing keying and key cabinet preps, and ensuring inventory levels are maintained and organized. This role is a key customer service role that supports daily operations and contribute to revenue, customer relationships, and new customers.

Responsibilities

Counter Sales

Greet and assist walk-in customers, contractors, and service technicians
Provide product knowledge on doors, frames, hardware, division 10, and related items
Prepare quotes and process sales order, returns, and credits accurately
Prepare small estimates for jobs that are ordered through the front counter
Answer phone call inquiries and redirect calls accordingly
Build strong relationships with repeat customers and service crews
Maintain accurate pricing in the accounting software
Maintain a clean, organized, professional counter and front-end area
Accurately code front counter orders in the accounting system

Keying & Preparation

Cut keys accurately according to codes or master key systems.
Maintain key machines and key room in clean and working order
Ensure strict adherence to master key system security protocols.
Prepare key cabinets and cut job keys as per PM’s keying schedule
Prepare front counter orders for pick up ensuring everything is labeled and complete
Record keying data accurately in the system

Inventory Control

Maintain steady inventory levels
Coordinate inventory use with PM’s for project that require products fast
Conduct cycle counts and assist with full physical inventory
Update system inventory when stock is received or taken
Flag low-stock items and recommend replenishment levels
Order approved stock replenishments
Maintain organized shelves and bins

Secondary Responsibilities

Support shipping / receiving during high volume periods
Support hardware labeling during high volume periods

Performance Expectations

Maintain high accuracy in keying, quoting, and inventory counting
Provide fast, friendly, professional customer service.
Complete counter orders with minimal errors
Keep the counter and inventory areas cleaned and organized

Qualifications

Counter Sales minimum 2 years preferred
Prior construction and door hardware experience is an asset.
Strong communication skills
Experience in inventory management is an asset
Experience in construction estimating is an asset
Experience with customer service excellence and phone etiquette is essential
Ability to work collaboratively in a team environment while managing multiple tasks efficiently

Join us as a Counter Sales Representative and become a vital part of a vibrant team dedicated to delivering outstanding service. We value proactive individuals who are eager to grow their sales management skills while providing top-tier support to our customers. If you thrive in a lively environment where your communication skills can shine, we want to hear from you!

Benefits:

Dental care
Disability insurance
Life insurance
Paid time off
RRSP match
Vision care

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More about this job

Responsibilities

The Counter Sales representative is responsible for assisting walk-in customers and contractors with product inquiries, sales orders, and estimates. Additionally, the role involves managing inventory levels and performing precise key cutting and preparation tasks.

Requirements

Candidates should have at least two years of experience in counter sales, preferably within the construction or door hardware industry. Strong communication skills and proficiency in inventory management and estimating are highly valued.

Skills

Customer service
Sales order processing
Inventory management
Construction estimating
Door hardware knowledge
Key cutting
Master key systems
Communication skills
Accounting software
Relationship building
Product knowledge
Time management
Teamwork
Data entry
Problem solving

Benefits

Dental care
Disability insurance
Life insurance
Paid time off
RRSP match
Vision care

Visa sponsorship

Not detected in the job text

Keywords

Counter Sales
Construction
Door Hardware
Inventory Control
Key Cutting
Sales Orders
Estimating
Customer Service
Accounting Software
Master Key Systems
Contractor Support
Cycle Counts
Shipping and Receiving
Hardware Labeling
Division 10

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