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Added 19 mins ago
HA
Fixed Operations Manager
Harris Auto Group
Nanaimo, BC
- Full-time
Customer experience: Take ownership of customer satisfaction and ensure your team consistently delivers exceptional service.
Added 1 hour ago
PD
Cleaning Technician
Paul Davis Restoration of the National Capital Region, VA
Sudbury, ON
- Full-time
Built upon principles of customer service, dynamic decision-making, and leadership, we have the tools to continue our rapid growth. Our team puts emphasis on living our Vision, Mission, and…
Added 1 hour ago
PD
Contents Handler
Paul Davis Restoration of the National Capital Region, VA
Sudbury, ON
- Full-time
Built upon principles of customer service, dynamic decision-making, and leadership, we have the tools to continue our rapid growth. Our team puts emphasis on living our Vision, Mission, and…
Added 1 hour ago
T
Account Manager
TransPerfect
Montreal, QC
- Full-time
…relationships with clients and co-workers, work as part of a team, take active measures to solve problems and commit to a high level of…
Added 2 hours ago
T
Account Manager
TransPerfect
Toronto, ON
- Full-time
…relationships with clients and co-workers, work as part of a team, take active measures to solve problems and commit to a high level of…
Added 2 hours ago
VI
Team Leader
Vancouver In The Box , "In The Box, packing services INC"
BC · British Columbia, Canada
- Part-time
Do you combine a producer's mindset with exceptional customer service? Someone who can keep a team organized, see the big picture, pay attention to the smallest details, and make clients…
Added 2 hours ago
GD
GARAGE - Sales Team Leader FT - Mayfair Shopping Centre
Groupe Dynamite, Inc Garage
Victoria, BC
- Full-time
Reporting to the Store Manager, your main focus as Sales Team Lead is to promote a positive shopping experience for each customer, while leading and inspiring a high-performing team to…
Added 2 hours ago
WC
(CAN) Leader d'équipe, boulangerie et charcuterie
Walmart Canada
Valleyfield, PE
- Full-time
…associates through teaching and training. Ensures a high level of customer service while ensuring task…
Added 3 hours ago
FH
In Room Dining Server - Casual
Fairmont Hotels & Resorts
Richmond, BC
- Full-time
…located on the top floor of the hotel with access to first class service and amenities, including the exclusive Fairmont Gold…
Added 3 hours ago
KC
Auto Body Apprentice
Kirmac Collision & Autoglass
Kelowna, BC
- Full-time
Kirmac Collision & Autoglass is a family-owned leader in collision repair, proudly serving communities since 1973. For over 50 years, Kirmac has delivered quality workmanship and…
Added 3 hours ago
HT
Technical Trainer
Husky Technologies
Bolton, ON
- Full-time
Husky TechnologiesTM has a strong foundation built on innovation, close customer relationships and a unique culture and values. We are dedicated to offering our customers the highest…
Added 3 hours ago
HT
Director, Finance (CSM)
Husky Technologies
Bolton, ON
- Full-time
The Finance Director serves as a strategic business partner to the Leadership Team in support of Husky’s Global Service Business and Customer Success Management strategy. This role provides…
Added 3 hours ago
CI
Supervisor (Part Time)
Carters Inc.
Mississauga, ON
- Part-time
Support store team with Asset Protection through a consistent level of customer service, safety awareness, and operational controls
Added 4 hours ago
A
In Room Dining Server - Casual
AccorHotel
Richmond, BC
- Part-time
…located on the top floor of the hotel with access to first class service and amenities, including the exclusive Fairmont Gold…
Added 4 hours ago
A
Electrical Technologist
Actalent
Toronto, ON · Etobicoke, ON
- $35 to $48 CAD / hour
- Full-time
Ensure customer satisfaction by consistently following strong quality and safety practices in all aspects of work performed in the lab and facility.
Added 4 hours ago
P
Retail Operations Lead
PetSmart
Belleville, ON
- Full-time
PetSmart does Anything for Pets – JOIN OUR TEAM!
Added 4 hours ago
DG
Catering Sous Chef
Dexterra Group
Mississauga, ON
- Full-time
Establish and implement food preparation schedules for team, creating an efficient, safe, and organized process.
Added 4 hours ago
W
(CAN) Leader d'équipe, boulangerie et charcuterie
Walmart
Salaberry-de-Valleyfield, QC
- Full-time
…associates through teaching and training. Ensures a high level of customer service while ensuring task…
Added 5 hours ago
A
Room Attendant (Part-Time)
AccorHotel
Ottawa, ON
- Part-time
Reporting to the Housekeeping Leadership Team, responsibilities and essential job functions include but are not limited to the following:
Added 6 hours ago
U
Représentant des ventes – Région d’Ottawa, ON et Gatineau, QC
USG
Montreal, QC
- Other
CGC Inc. est un leader dans la commercialisation, la fabrication et la distribution de produits de panneaux de gypse, de matériaux de finition intérieure et de plafonds acoustiques…
Added 6 hours ago
RP
Pharmacy Manager
Rexall Pharmacy Group Ltd.
Mississauga, ON
- $50 to $60 CAD / hour
- Full-time
As a Pharmacist at Rexall, you’ll ensure excellence in patient care, customer service, and operational efficiency. Your Patient focused responsibilities will include:
Added 6 hours ago
PM
Entry Level Sales Representative
Premium Merchant Funding
Montreal, QC
- Contract
We're not your typical finance company. We're a fast-growing, energetic team, committed to helping small and medium-sized businesses succeed. Premium Merchant Funding is a national leader…
Added 6 hours ago
PM
Business Development Representative
Premium Merchant Funding
Montreal, QC
- Full-time
We're not your typical finance company. We're a fast-growing, energetic team, committed to helping small and medium-sized businesses succeed. Premium Merchant Funding is a national leader…
Added 6 hours ago
M
Seasonal Sales Support - Halton Hills (Toronto Premium Outlets)
Mackage
Halton Hills, ON
- Part-time
1-2 years’ experience in a customer service environment
Added 6 hours ago
CL
Resident Advisor
Campus Living Centres
Calgary, AB
- Full-time
Must possess above average customer service skills.

Harris Auto Group

Fixed Operations Manager

Nanaimo, BC, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: May 6, 2027
Posting language: English
Posted: Nov 7, 2026

Original job description

Fixed Operations Manager Okanagan, BC

Harris Auto Group | Full-Time, Permanent

Build a Great Career in One of Canada's Most Desirable Places to Live

Imagine advancing your automotive career in the beautiful Okanagan Valley, surrounded by lakes, mountains, wineries, golf courses and some of the best year-round outdoor recreation Canada has to offer.

Harris Auto Group is looking for an experienced, driven Fixed Operations Manager to lead the Service, Parts and Detail departments at one of our busy import dealerships in the Okanagan.

This is an excellent opportunity for a proven leader who enjoys being involved in the daily operation, developing people and building a successful business.

We are not looking for someone who wants to manage from behind a desk. We want a leader who is visible, engaged and comfortable rolling up their sleeves to help their team succeed.

The Opportunity

Our dealership has a strong foundation and significant opportunity for continued growth. We are looking for someone who can take ownership of the operation, build on what is working and identify opportunities to improve performance.

Your focus will include:

Growing the business: Drive customer-pay labour sales, repair order counts, hours per RO and overall departmental profitability.
Customer retention: Build lasting relationships, improve customer loyalty and create an experience that keeps customers coming back.
Leading from the front: Be actively involved in the service drive, shop and parts department. Support advisors at the counter when needed and help resolve challenges before they become problems.
Developing your people: Coach, motivate and hold your team accountable while creating a positive, productive workplace.
Operational excellence: Improve shop productivity, dispatch, workflow, appointment capacity and overall efficiency.
Sales department support: Manage a busy vehicle reconditioning operation, ensuring quality work and timely turnaround.
Customer experience: Take ownership of customer satisfaction and ensure your team consistently delivers exceptional service.
Financial performance: Understand your numbers, manage expenses and make informed decisions that improve gross profit and departmental net.

Who We Are Looking For

We are looking for someone who is organized, motivated, confident and genuinely enjoys the automotive business.

The ideal candidate will bring:

Proven leadership experience in automotive Service or Fixed Operations management.
A demonstrated ability to grow sales, improve profitability and develop high-performing teams.
Strong knowledge of dealership operations, including service, parts and reconditioning.
Excellent communication skills and the ability to build relationships with employees and customers.
A hands-on leadership style with a willingness to jump in wherever needed.
Strong organizational skills, follow-through and personal accountability.
An understanding of dealership KPIs and how to turn performance data into meaningful improvements.
Experience with Asian import automotive brands is preferred.
Experience with PBS dealership management software is an asset.

We value results, leadership ability and attitude over simply the number of years someone has held a management title.

Why Harris Auto Group?

Harris Auto Group is a growing Canadian automotive group with dealerships across British Columbia and Alberta.

We believe great people build great dealerships. We provide our leaders with the opportunity to take ownership of their departments, contribute ideas and make a meaningful impact on the business.

You will have the support of an experienced leadership team, established processes and the opportunity to grow professionally within our organization.

Why the Okanagan?

There are not many places in Canada where you can enjoy a rewarding automotive career and this kind of lifestyle.

From boating and beaches in the summer to skiing and snowboarding in the winter, the Okanagan offers an exceptional balance of work and recreation. Add in incredible golf courses, wineries, restaurants and beautiful scenery, and it is easy to understand why so many people choose to call this region home.

Whether you already live in the area or are considering relocating, this is an opportunity to build your career somewhere you will genuinely enjoy living.

Ready for Your Next Challenge?

If you are an experienced automotive leader who enjoys developing people, growing a business and being part of the action, we would like to hear from you.

We are looking for someone who wants to make a difference, takes pride in their results and is excited about the opportunity to lead a successful dealership operation.

Join Harris Auto Group and take the next step in your career in the beautiful Okanagan Valley.

Apply today. All applications will be treated confidentially.

Apply About employer

More about this job

Responsibilities

Lead the Service, Parts, and Detail departments, driving sales, customer retention, team development, operational efficiency, and customer satisfaction. Manage vehicle reconditioning and departmental financial performance, using dealership KPIs to improve profitability and results.

Requirements

Candidates should have proven leadership experience in automotive service or fixed operations management, strong knowledge of dealership service, parts, and reconditioning operations, and a record of growing sales and developing teams. Excellent communication, organization, accountability, and KPI analysis skills are expected; Asian import brand experience is preferred, and PBS dealership management software experience is an asset.

Skills

Service Department Leadership
Parts Department Operations
Team Development
Sales Growth
Profitability Management
Customer Retention
Customer Satisfaction
Shop Productivity
Workflow Management
Appointment Capacity Management
Vehicle Reconditioning
Financial Management
Dealership KPI Analysis
Communication
Organizational Skills

Visa sponsorship

Not detected in the job text

Keywords

Automotive Dealership
Fixed Operations
Service Department
Parts Department
Detail Department
Customer-Pay Labour Sales
Repair Order Counts
Hours Per Repair Order
Customer Retention
Shop Productivity
Dispatch
Workflow
Appointment Capacity
Vehicle Reconditioning
Customer Satisfaction
Gross Profit
Departmental Net
Dealership KPIs
Asian Import Brands

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