Jobs in Canada

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Added 2 mins ago
Designer
Startec
Calgary, AB
Full-time
Startec Compression & Process is currently recruiting a Designer to work at our Calgary, AB location. The Designer is responsible for leading and overseeing the design and layout of…
Added 2 mins ago
Piping & Instrumentation Diagram (P&ID) Designer
Startec
Calgary, AB
Full-time
The Intermediate P&ID Designer utilizes computer-aided design (CAD) software and other tools to create and modify drawings, ensuring adherence to project specifications, industry standards,…
Added 2 mins ago
Junior/Intermediate Civil and Structural Designer
Vista Projects Limited
Calgary, AB
Full-time
The Intermediate Civil and Structural Designer prepares complicated drawings and charts in a specialized field. The Intermediate Designer also assists in the design of different aspects of…
Added 16 mins ago
Commercial Refrigeration Product Specialist & Designer
KeepRite Refrigeration
Brantford, ON
Full-time
Knowledge and experience in the use of 2-D and 3-D CAD software
Added 32 mins ago
Software Development Engineer II, Prime Tech - RAPIDX
Amazon
Vancouver, BC
…move into designing a new feature with a product manager and designer. You'll write and review code, dig into a performance or reliability question, and pair with other engineers to unblock…
Added 1 hour ago
Industrial Designer
Newprint
Ottawa, ON
$24.08 to $37.47 CAD / hour
Full-time
Job Title: Industrial Designer Specialized in Print & Packaging
Added 1 hour ago
UX Designer
Russell Tobin
Toronto, ON
$67.29 CAD / hour
Contract
This is an Intermediate UX Designer role focused on designing and improving user experiences for public-facing digital products. You’d be responsible for creating wireframes, mockups,…
Added 1 hour ago
Senior Product Developer
Arc'teryx Equipment
North Vancouver, BC
Full-time
You have 7+ years’ experience as Product Designer, Industrial Designer, Product Development (developing product/process) with a focus on technical design development
Added 2 hours ago
Senior Product Developer
ARC'TERYX
North Vancouver, BC
Full-time
You have 7+ years’ experience as Product Designer, Industrial Designer, Product Development (developing product/process) with a focus on technical design development
Added 2 hours ago
Content Systems Intern (Summer 2027)
Lyft
Toronto, ON
$40 to $46 CAD / hour
Support product strategy and vision through content, working on projects as a content designer and learning experience designer
Added 3 hours ago
ServiceNow Administrator / Automation Analyst
Harris Computer
PE · Prince Edward Island, Canada
Full-time
Identify opportunities to simplify, standardize, and automate manual or repetitive processes using Flow Designer, subflows, approvals, notifications, IntegrationHub, and related ServiceNow…
Added 3 hours ago
ServiceNow Administrator / Automation Analyst
Harris Computer
ON · Ontario, Canada
Full-time
Identify opportunities to simplify, standardize, and automate manual or repetitive processes using Flow Designer, subflows, approvals, notifications, IntegrationHub, and related ServiceNow…
Added 3 hours ago
ServiceNow Administrator / Automation Analyst
Harris Computer
MB · Manitoba, Canada
Full-time
Identify opportunities to simplify, standardize, and automate manual or repetitive processes using Flow Designer, subflows, approvals, notifications, IntegrationHub, and related ServiceNow…
Added 3 hours ago
ServiceNow Administrator / Automation Analyst
Harris Computer
BC · British Columbia, Canada
Full-time
Identify opportunities to simplify, standardize, and automate manual or repetitive processes using Flow Designer, subflows, approvals, notifications, IntegrationHub, and related ServiceNow…
Added 3 hours ago
ServiceNow Administrator / Automation Analyst
Harris Computer
SK · Saskatchewan, Canada
Full-time
Identify opportunities to simplify, standardize, and automate manual or repetitive processes using Flow Designer, subflows, approvals, notifications, IntegrationHub, and related ServiceNow…
Added 3 hours ago
ServiceNow Administrator / Automation Analyst
Harris Computer
AB · Alberta, Canada
Full-time
Identify opportunities to simplify, standardize, and automate manual or repetitive processes using Flow Designer, subflows, approvals, notifications, IntegrationHub, and related ServiceNow…
Added 3 hours ago
ServiceNow Administrator / Automation Analyst
Harris Computer
NL · Newfoundland and Labrador, Canada
Full-time
Identify opportunities to simplify, standardize, and automate manual or repetitive processes using Flow Designer, subflows, approvals, notifications, IntegrationHub, and related ServiceNow…
Added 3 hours ago
ServiceNow Administrator / Automation Analyst
Harris Computer
NS · Nova Scotia, Canada
Full-time
Identify opportunities to simplify, standardize, and automate manual or repetitive processes using Flow Designer, subflows, approvals, notifications, IntegrationHub, and related ServiceNow…
Added 3 hours ago
ServiceNow Administrator / Automation Analyst
Harris Computer
NB · New Brunswick, Canada
Full-time
Identify opportunities to simplify, standardize, and automate manual or repetitive processes using Flow Designer, subflows, approvals, notifications, IntegrationHub, and related ServiceNow…
Added 5 hours ago
Analog Design Intern, Master’s - 2027 Co-Op
Marvell Technology
Toronto, ON · CA-ON - Ontario - Toronto
Full-time
As an analog IC designer, you’ll be a member of the Data Center Networking business group, focusing on the Photonic Fabric. You’ll be part of an analog team working on silicon photonics for…
Added 5 hours ago
Designer, Development (Mechanical)
Husky Technologies
Bolton, ON
Full-time
Create system level concept designs in various levels of detail including function block diagrams, CAD layouts, functional decomposition.
Added 5 hours ago
Civil Designer, Edmonton
Midwest
AB · Edmonton, AB
Full-time
We are currently looking for an experienced Civil Designer, in our Edmonton location. Edmonton is the capital city of Alberta, situated on the North Saskatchewan River, known for its…
Added 5 hours ago
Civil Designer, Calgary
Midwest
Calgary, AB
Full-time
We are currently looking for an experienced Civil Designer, in our Calgary location. The largest city in Alberta, Calgary is known for its rich culture, amazing food scene and Rocky…
Added 5 hours ago
Designer, Development (Service)
Husky Technologies
Bolton, ON
Full-time
The service team is currently seeking a Mechanical engineer/designer to specialize in resolving service issues.
Added 5 hours ago
Designer, Development (Tooling)
Husky Technologies
Bolton, ON
Full-time
Create system level concept designs in various levels of detail including function block diagrams, CAD layouts, functional decomposition.

Harris Computer

ServiceNow Administrator / Automation Analyst

ON, Canada
Ontario, Canada, Canada

Job type: Full-time
Apply by: Oct 24, 2026
Experience: 3–5 years of hands-on ServiceNow administration, configuration, or platform support experience.
Posting language: English
Posted: Sep 24, 2026

Apply About employer

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Original job description

We are seeking a ServiceNow Administrator / Automation Analyst to support the administration, AI enablement, automation, enhancement, and continued improvement of our ServiceNow platform.

A primary focus of this role will be identifying opportunities to use AI and automation to reduce manual effort, streamline business processes, improve self-service, and increase operational efficiency.

The successful candidate will work with business and technical stakeholders to understand processes and requirements, identify improvement opportunities, and help design, configure, test, and implement practical ServiceNow solutions.

This role combines hands-on ServiceNow experience with AI-enabled service improvement, workflow automation, business analysis, user experience, testing, and strong communication skills.

The successful candidate will work alongside our existing Senior ServiceNow Administrator/Developer on platform enhancements, AI and automation initiatives, solution design, testing, and continual improvement

What You Will Do

Support AI-enabled service improvement and self-service initiatives using Virtual Agent, AI Search, knowledge, automation, and other available ServiceNow AI capabilities.
Identify opportunities to simplify, standardize, and automate manual or repetitive processes using Flow Designer, subflows, approvals, notifications, IntegrationHub, and related ServiceNow capabilities.
Design, build, and enhance Service Catalog items and service request workflows, including forms, variables, approvals, routing, and fulfillment processes.
Configure and enhance Employee Center and Service Portal, including portal widgets and user-experience improvements.
Support cross-platform automation and integrations between ServiceNow and enterprise systems using IntegrationHub, ServiceNow spokes, APIs, and other integration methods.
Work with stakeholders to understand business processes, pain points, requirements, and desired outcomes, and translate those needs into process flows, user stories, functional requirements, acceptance criteria, and implementation plans.
Administer, configure, maintain, troubleshoot, and enhance the ServiceNow platform and core ITSM functionality.
Create and execute test plans, scenarios, and test cases and coordinate User Acceptance Testing (UAT) with business stakeholders.
Support releases, upgrades, instance clones, deployment validation, and post-implementation activities.
Create and maintain appropriate process, technical, testing, and user documentation while communicating progress, risks, requirements, and outcomes to technical and non-technical stakeholders.
Use reporting, platform data, and stakeholder feedback to identify opportunities for continual improvement.

What Are We Looking For

3–5 years of hands-on ServiceNow administration, configuration, or platform support experience.
ServiceNow Certified System Administrator (CSA) certification or equivalent practical experience.
Experience with ServiceNow ITSM and core platform configuration.
Hands-on experience with ServiceNow Virtual Agent or other AI-enabled self-service and automation capabilities.
Practical experience applying generative AI, conversational AI, or AI-assisted workflows in a business or IT service environment.
Hands-on experience with Flow Designer and workflow automation, including identifying opportunities to simplify or automate manual processes.
Hands-on experience building and configuring Service Catalog items, service request workflows, forms, variables, approvals, and related fulfillment processes.
Experience with Employee Center and Service Portal customization, including portal widgets and working knowledge of JavaScript, AngularJS, HTML, CSS/SCSS, or Bootstrap.
Experience configuring ServiceNow forms, fields, tables, Business Rules, Client Scripts, UI Policies, and related platform functionality.
Experience gathering business requirements, understanding end-to-end processes, and translating business needs into practical solutions.
Experience creating and executing test cases and supporting or coordinating UAT.
Strong analytical, troubleshooting, organizational, problem-solving, written, and verbal communication skills.
General understanding of ITSM and ITIL principles.

What Will Make You Stand Out

ServiceNow Certified Application Developer (CAD) certification or relevant ServiceNow development experience.
Experience with IntegrationHub, ServiceNow spokes, REST/SOAP APIs, and integrations with enterprise platforms such as Workday, Microsoft Entra ID, Microsoft Intune, Microsoft 365/Teams, Active Directory, or similar systems.
Experience automating cross-platform business processes such as onboarding/offboarding, identity and access management, device management, or service fulfillment.
Experience with Virtual Assist, Now Assist, AI Search, or other advanced ServiceNow AI capabilities.
Experience with UI Builder, Service Operations Workspace, or other ServiceNow user-experience capabilities.
Exposure to SPM, CMDB/CSDM, ITAM/HAM, Performance Analytics, reporting, or Automated Test Framework (ATF).
Understanding of UI/UX, usability, responsive design, and accessibility principles.

What We Offer

Three weeks' vacation (four weeks after three years and five weeks after seven years) plus five personal days
Comprehensive Medical, Dental and Vision coverage from your first day of employment
Financial and professional development support for CPA candidates and members
Employee stock ownership and RRSP matching programs
Lifestyle rewards program
Flexible work options
Performance driven organization with many opportunities for advancement
And more!

Compensation Details

CAD Salary Range

The hiring range for this role is $80,000 to $90,000 CAD per year.

Final compensation will be based on experience, skills, market conditions, and internal equity.

US Salary Range

The hiring range for this role is $58,000 to $65,000 USD per year.

Final compensation will be based on experience, skills, market conditions, and internal equity.

Apply About employer

More about this job

Responsibilities

Administer, configure, troubleshoot, and enhance the ServiceNow platform, including ITSM, service catalog workflows, portals, AI-enabled self-service, and automated processes. Gather stakeholder requirements, design and test solutions, support integrations and releases, coordinate UAT, and maintain documentation while identifying opportunities for continual improvement.

Requirements

Candidates should have 3–5 years of hands-on ServiceNow administration, configuration, or platform support experience, with CSA certification or equivalent practical experience and knowledge of ITSM. They should have experience with AI-enabled self-service, Flow Designer, service catalog workflows, portal customization, platform configuration, requirements gathering, testing, and UAT, along with strong communication and analytical skills.

Skills

ServiceNow Administration
ITSM
Flow Designer
Workflow Automation
Virtual Agent
Generative AI
Service Catalog
Employee Center
Service Portal
IntegrationHub
JavaScript
Business Analysis
Requirements Gathering
User Acceptance Testing
Platform Configuration
Troubleshooting

Benefits

Three Weeks' Vacation, Increasing to Four Weeks After Three Years and Five Weeks After Seven Years
Five Personal Days
Medical, Dental, and Vision Coverage
Financial and Professional Development Support for CPA Candidates and Members
Employee Stock Ownership
RRSP Matching
Lifestyle Rewards Program
Flexible Work Options
Advancement Opportunities

Visa sponsorship

Not detected in the job text

Keywords

ServiceNow
ServiceNow Certified System Administrator
ITSM
ITIL
Virtual Agent
Now Assist
AI Search
Generative AI
Conversational AI
Flow Designer
IntegrationHub
Service Catalog
Employee Center
Service Portal
UI Builder
Service Operations Workspace
JavaScript
AngularJS
HTML
CSS/SCSS
Bootstrap
Business Rules
Client Scripts
UI Policies
REST APIs
SOAP APIs
User Acceptance Testing
Automated Test Framework
CMDB/CSDM

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