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Harris Global Business Services (GBS)

Sales Development Representative

Toronto, ON, Canada

Job type: Full-time
Apply by: Oct 22, 2026
Experience: You have 1+ year(s) of experience in a customer service role
Posting language: English
Posted: Sep 22, 2026

Apply About employer

Applications open in a new tab.

Original job description

TouchBistro is looking for a Sales Development Representative to join our Sales team in Toronto! Joining our SDR team, you will promote TouchBistro and build relationships with restaurant owners and operators through prospecting and qualifying leads via phone, email, and text.

Joining TouchBistro as a Sales Development Representative, we are committed to providing you with a strong foundation to develop your sales skills from day one. You will have continuous learning opportunities through weekly 1:1s and coaching sessions with leadership to help you excel. We value hard work, and consistent top performers will have opportunities to pursue growth within the Sales organization. Your sales journey starts with us!

Your Day-to-Day

Prospect and qualify warm leads from customer inquiries and demand generation marketing sources
Conduct high-volume prospecting through phone, text, and email
Prioritize and organize lead pipeline for maximum efficiency on a daily basis
Ensure all sales activities are accurately recorded and tracked in Salesforce
Understand and leverage product features, our Partners, Marketing, and other resources to ensure targets are met on a monthly basis
Work as a team to deliver the best customer experience at all times

All About You

Must Haves:

You have 1+ year(s) of experience in a customer service role
You have a track record of self-improvement, upward growth, and top performance with KPIs or quotas
You are passionate about sales, the restaurant industry, SaaS, and technology
You are comfortable working in a hybrid work environment (2x a week in our Toronto office)

Nice To Haves

You have experience working in the hospitality industry
You have a University or College degree
You have Salesforce and/or Point of Sale experience

Salary Range : $40,000 to $45,000 + Bonus

"Hybrid role in Toronto – 2 days/week in office at 85 Richmond Street W."

Only selected candidates will be contacted.

Harris is committed to an Employment Equity Program and encourages applications from members of designated groups, including women, persons with disabilities, Indigenous peoples, and visible minorities. If you are a person with a disability, assistance with the screening and selection process is available upon request.

Harris’ Talent Acquisition team does not use text messages to communicate with candidates or request confidential information. We encourage all candidates to apply directly to posted positions. Candidates who meet the required qualifications will be contacted for an interview by either a Harris hiring manager or a member of the Talent Acquisition team.

What We Offer

At TouchBistro, we are a diverse group of restaurant-obsessed, tech-loving people brought together by a mission to support the passion and success of restaurateurs. You can feel confident joining a fun, vibrant, and rapidly growing environment. You will be working alongside driven individuals who are passionate, innovative, accountable, collaborative, and respectful.

About TouchBistro

TouchBistro is an all-in-one Point-of-Sale and restaurant management system that makes running a restaurant easier. We have powered more than 29,000 restaurants around the world, and we know that while passion is plenty in the restaurant industry, time and money usually aren’t. Providing the most essential front of house, back of house, and customer engagement solutions on one easy-to-use platform, TouchBistro helps restaurateurs streamline and simplify their operations, increase sales, drive revenue, and deliver a stellar guest experience.

Apply About employer

More about this job

Responsibilities

The Sales Development Representative will prospect and qualify leads through phone, email, and text to build relationships with restaurant owners. They are responsible for maintaining accurate records in Salesforce and meeting monthly sales targets.

Requirements

Candidates must have at least one year of experience in a customer service role and a track record of meeting KPIs or quotas. A passion for the restaurant industry and technology is required, along with the ability to work in a hybrid environment.

Skills

Sales
Prospecting
Lead qualification
Customer service
Salesforce
Communication
Relationship building
Pipeline management
SaaS
Technology
Hospitality industry knowledge
Point of sale systems

Benefits

Coaching sessions
Growth opportunities

Visa sponsorship

Not detected in the job text

Keywords

SDR
Sales
Prospecting
Lead Generation
Customer Service
Salesforce
SaaS
Point of Sale
Hospitality
Restaurant Industry
KPIs
Quotas
Hybrid Work
Lead Pipeline
Business Development

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