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Added 4 months ago
VC
Nursing Unit Assistant
Vancouver Coastal Health
Vancouver, British Columbia
- Other
…client/family needs above all other concerns. The Nursing Unit Assistant performs a variety of clerical duties, transcribes and processes’ physicians’ orders, communicates with other…
Added 2 months ago
S
Part-Time Pharmacy Assistant
Save-On-Foods
Lethbridge, AB · North Lethbridge - Lethbridge AB
- Part-time
Completed an accredited Pharmacy Assistant Program or have 2 years dispensary experience
Added 2 months ago
S
Pharmacy Assistant
Save-On-Foods
Williams Lake, BC
- Part-time
Completed an accredited Pharmacy Assistant Program or have 2 years dispensary experience.
Added 3 months ago
MB
Senior Warehouse Supervisor (Monday to Friday 4pm to 12am)
Martin Brower
Oshawa, Ontario
- Full-time
The role of a Senior Warehouse Supervisor leads and supports the warehouse operations for a Martin Brower’s Canada Distribution Centre. In this 24-7 multi-temp environment, this position is…
Added 6 months ago
LD
Pharmacy Assistant - Internal
London Drugs INTERNAL
Calgary, Alberta
- Other
This position is responsible for assisting the Pharmacists and Pharmacy Manager with daily operations of the Pharmacy Department. Duties will include customer service, servicing the front…
Added 6 months ago
LD
Pharmacy Assistant - Internal
London Drugs INTERNAL
Vancouver, British Columbia
- Other
This position is responsible for assisting the Pharmacists and Pharmacy Manager with daily operations of the Pharmacy Department. Duties will include customer service, servicing the front…
Added 6 months ago
LD
Pharmacy Assistant - Internal
London Drugs INTERNAL
Lethbridge, Alberta
- Other
This position is responsible for assisting the Pharmacists and Pharmacy Manager with daily operations of the Pharmacy Department. Duties will include customer service, servicing the front…
Added 6 months ago
LD
Pharmacy Assistant - Internal
London Drugs INTERNAL
Vancouver, British Columbia
- Other
This position is responsible for assisting the Pharmacists and Pharmacy Manager with daily operations of the Pharmacy Department. Duties will include customer service, servicing the front…
Added 6 months ago
LD
Pharmacy Assistant - Internal
London Drugs INTERNAL
St. Albert, Alberta
- Other
This position is responsible for assisting the Pharmacists and Pharmacy Manager with daily operations of the Pharmacy Department. Duties will include customer service, servicing the front…
Added 6 months ago
LD
Pharmacy Assistant - Internal
London Drugs INTERNAL
Richmond, British Columbia
- Other
This position is responsible for assisting the Pharmacists and Pharmacy Manager with daily operations of the Pharmacy Department. Duties will include customer service, servicing the front…
Added 6 months ago
LD
Pharmacy Assistant - Internal
London Drugs INTERNAL
Saskatoon, Saskatchewan
- Other
This position is responsible for assisting the Pharmacists and Pharmacy Manager with daily operations of the Pharmacy Department. Duties will include customer service, servicing the front…
Added 5 months ago
LD
Pharmacy Assistant - Part Time
London Drugs Limited
Medicine Hat, Alberta
- Part-time
- Other
London Drugs means many things to many people. As a London Drugs Pharmacy Assistant, it means a community-oriented working environment that fosters professional excellence. Pharmacy…
Added 5 months ago
LD
Store Systems and Administration
London Drugs Limited
Nanaimo, British Columbia
- $18.25 to $21.58 CAD / hour
- Other
The individual in this position is responsible for the administrative functions of store operations, cash room, and the integrity of store-level pricing. Accordingly, you will report…
Added 4 months ago
VA
Medical Support Veterinary Assistant, Green Acres Animal Hospital
VCA Animal Hospitals
Lethbridge, Alberta
- Full-time
Are you highly organized, detail-oriented, and passionate about animal care? We are looking for a Pharmacy & Veterinary Assistant to join our growing team!
Added 4 months ago
T
B2B Sales Assistant Operations Manager - AI Platform
Teleperformance
Toronto, Ontario · TPCA Toronto
- $80,000 CAD / year
- Full-time
Deliver business growth, engagement and client satisfaction in inbound operations.
Added 3 months ago
HR
Assistant Operations Leader
Harry Rosen
Toronto, ON · Bloor Street
- Full-time
We are looking for an Assistant Operations Leader to join our Store team. In this role you’ll be responsible for:
Added 4 months ago
Prepared Foods - Manager Home Meal Replacement
Sobeys Capital Incorporated or a Franchise/Affiliate / ou une franchise/société affiliée
Calgary, Alberta
Work with the Store / Assistant Manager, to communicate operational requirements/changes to department employees
Added 2 months ago
MB
Warehouse Worker
Martin Brower
Brampton, Ontario
- Full-time
…This position provides the labour required for the warehouse operations within the distribution…
Added 4 months ago
JI
Assistant Store Manager - Sales and Services
J.D. Irving, Limited
Mount Pearl, NL
- Full-time
The Assistant Store Manager – Sales & Service is a key leadership role at KENT, focused on delivering an exceptional customer experience and driving overall store performance within a…
Added 4 months ago
DD
Legal Assistant (Paralegal & Administrative Support)
D.A. Davidson
Quinte West, Ontario
- Full-time
The Legal Assistant (Paralegal & Administrative Support) work with D.A. Davidson’s General Counsel and the legal team currently consisting of 7 persons. This role combines paralegal…
Added 4 months ago
VC
Client Service Associate (CSA) - Planning & Scheduling - Part-time 0.6
VON Canada (Ontario)
Belleville, Ontario · Ontario · Quinte West, Ontario · Trenton, Ontario · Hastings County, Ontario
- $19.04 to $21.48 CAD / hour
- Part-time
…using scheduling software and digital tools, ensuring smooth operations and excellent communication. If you are tech-savvy, customer service-oriented, and enjoy problem-solving in a…
Added 3 months ago
MC
AI Prompt Engineer
MCI Careers
Canada
- Full-time
…companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and…
Added 4 months ago
Executive Director, Program Innovation
Government of Alberta
Edmonton, Alberta
Reporting to the Assistant Deputy Minister, Program Planning and Student Aid Division, the Executive Director of Program Innovation Branch is responsible for providing leadership, support…
Added 3 months ago
Assistant Deputy Minister, Finance and SFO for Primary and Preventative Health Services
Government of Alberta
Edmonton, Alberta
Job Title: Assistant Deputy Minister, Financial Services and Senior Financial Officer
Added 2 months ago
Legal Assistant, Financial Services
Dentons
Edmonton, AB
Completion of a recognized legal support program (Legal Assistant, Law Clerk, Paralegal) preferred or equivalent.

Harry Rosen

Assistant Operations Leader

Toronto, ON, Canada
Bloor Street, Canada

**Compensation: $66,000/yr. · Full-time

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Job details

Pay: **Compensation: $66,000/yr.
Job type: Full-time
Experience: 3-5 years of retail experience in a client facing role, with leadership capacity in managing a store/department
Posting language: English
Posted: Aug 7, 2026

Original job description

Your Style, Your Career

Harry Rosen is a proudly Canadian born and raised retailer of fine quality menswear with store locations across the nation. We have been specializing in luxury menswear for over 70 years and have been officially recognized as one of Canada’s Best Managed Companies. We are committed to developing retail professionals who love retail and have the passion and ability to inspire exceptional service.

Assistant Operations Leader

Full-Time Permanent

Reporting to: Operations Leader

Harry Rosen, Bloor St.

82 Bloor St W, Toronto, ON M5S 1L9

Your Style, Your Career

We are looking for an Assistant Operations Leader to join our Store team. In this role you’ll be responsible for:

Operational Efficiency (Service Desk & Logistics/Shipping/Receiving, Support)

Schedule and direct cross functional teams and operations based on business needs to optimize performance.
Promote cross-training for non-selling roles to enhance operational flexibility.
Design schedules to maximize productivity and control costs.
Ensure compliance with POS policies and procedures through training and regular communication.
Maintain cost efficiency by ensuring POS and inventory accuracy.
Analyze and address transaction errors from LP audits in collaboration with store leadership.
Provide process improvement feedback to operations leadership.
Oversee accurate and timely store payroll processing.
Manage non-selling expenses (business cards, packaging, etc.).
Sales Support and Customer Service
Model exceptional customer service standards that demonstrate alignment with our relationship-based selling culture, towards the achievement of clientele and NPS goals
Serve as a primary point of contact for escalated customer issues, ensuring professional resolutions and escalating appropriately to leadership

Leadership

Develop non-selling teams to achieve operational excellence.
Focus on hiring, onboarding, and retaining talent.
Set clear job expectations and performance metrics for team members.
Provide ongoing coaching and one-on-one meetings and conduct regular Assessments (Spring & Fall).
Drive a high-performing team through SMART goals and accountability.
Achieve strong employee engagement and continuously improve NPS metrics.
Lead by demonstrating company Core Values

Operational Support

Coordinate inventory planning and execution.
Oversee timely markdowns and restyles.
Ensure completion of BOPIS (Buy Online, Pickup In-Store) admin tasks.
Manage eCommerce and IST order picking processes.
Ensure service desk associates meet customer service standards and support clientele and NPS goals (obtain and log client information, are well versed in Club Harry, etc.).
Collaborate on JRNI scheduling execution.

Deferred Sales and Program Administration

Train store leadership on monitoring and managing deferred sales.
Ensure timely communication and processing of expired deferred sales.
Oversee hold processing and compliance at POS.
Manage employee packages and associate purchases.

Inventory Management

Monitor inventory levels and assist in corrections.
Conduct audits and manage shrinkage control.
Oversee receiving of merchandise from vendors and other stores.
Ensure timely reconciliation of shipping documents and orders.
Complete all necessary paperwork, including RTVs and recalls.
Oversee store merchandising activities

Order Fulfillment and Receiving

Oversee special orders and made-to-measure goods.
Manage rebalance and recall requests.
Maintain accurate in-transit documentation.
Organize and oversee logistics department activities.
Monitor RTVs and MTM refusals.

Store Protection and Security

Provide protection of assets through compliance with all Policies and Procedures within Logistics group.
Follow established Health and Safety guidelines.
Achieve successful scores with Logistics Audit and Packaging Standards Audit.

Successful candidates will require:

3-5 years of retail experience in a client facing role, with leadership capacity in managing a store/department
A focus on driving long-term customer loyalty and conversion by training team on elevating both the in-store and online customer experience
Demonstrated interest and ability to develop others (with a proven track record of documented coaching and development as well as performance improvement plans that have resulted in tangible improvements)
Strong communication skills and a keen understanding of policies and procedures, individually and through one’s team
A strong service orientation – a demonstrated desire to wow our customers!
Demonstrated interest in technology and how to use tech innovations to support the retail Customer Service function
The ability to work effectively as part of a team
Strong multi-tasking skills and the ability to calmly and efficiently manage, acknowledge and assist a long line of customers waiting for service
Experience in shipping, receiving, merchandising, order fulfillment and inventory management in a retail environment is preferred

What are the perks of the job?

Competitive pay program
Opportunities to additionally earn monthly and annual Team bonuses
Best in industry discounts and special purchase opportunities
A comprehensive flexible benefits package
Pension and Group RRSP Programs that grow with you
A modern, digitally advanced workplace
A coach committed to supporting the achievement of your personal career goals
A culture that is rich and diverse fostered through an internal Diversity Equity and Inclusion Council
An employer that values internal growth and promotion and is committed to succession planning for your future

**Compensation: $66,000/yr.

We thank you for your interest in this opportunity.

Harry Rosen Inc. is committed to ensuring that our environment is barrier-free to all persons, employees, and clients alike, as we believe in equal opportunity and fostering a diverse and inclusive environment. In the spirit of this philosophy, we are committed to providing reasonable accommodations to all applicants with accommodation needs in the interview and assessment process. If you need assistance during the selection process, please contact us at careers@harryrosen.com with details.

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More about this job

Responsibilities

Oversee store operations including logistics, shipping, receiving, and inventory management to ensure operational efficiency. Lead and develop non-selling teams while maintaining high customer service standards and achieving NPS goals.

Requirements

Requires 3-5 years of retail experience in a client-facing role with demonstrated leadership and coaching capabilities. Candidates should possess strong communication skills and experience in inventory management and order fulfillment.

Skills

Operational Efficiency
Inventory Management
Team Leadership
Customer Service
Payroll Processing
Shipping And Receiving
Performance Management
Staff Coaching
Merchandising
Order Fulfillment
Conflict Resolution
Scheduling
Loss Prevention
Budget Management
Retail Operations
Clientele Management

Benefits

Competitive Pay Program
Monthly And Annual Team Bonuses
Employee Discounts
Flexible Benefits Package
Pension
Group RRSP
Career Development Coaching
Diversity Equity And Inclusion Council

Visa sponsorship

Not detected in the job text

Keywords

Luxury Menswear
POS Policies
LP Audits
NPS Metrics
SMART Goals
BOPIS
eCommerce
IST Order Picking
JRNI Scheduling
Deferred Sales
RTVs
Made-To-Measure
Shrinkage Control
Logistics Audit
Packaging Standards
Clientele
Club Harry

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