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Added 1 hour ago
CU
Youth Programs Lead
Calgary Ultimate Association
Calgary, AB · Greater Calgary Metropolitan Area
- Contract
…programs, including curriculum, player and coaching support, and operations. Serving as primary contact for coaches, participants, and families, the Youth Programs Lead ensures programs are…
Added 1 hour ago
AG
Coordinator, Health and Safety
Alamos Gold Inc.
Matachewan, ON
- Full-time
Alamos Gold Inc. Young-Davidson is currently recruiting the following challenging position to join our operations team:
Added 2 hours ago
CH
Accounts Receivable Coordinator (6 Month Contract)
CBI Health
Toronto, ON
- Full-time
Accounts Receivable Coordinator (6 Month Contract) – Toronto, ON
Added 3 hours ago
LS
Operations and Club Services Manager - Permanent - 19637
LRO Staffing
Ottawa, ON
- Full-time
…Nepean, is seeking an organized, service-oriented, and proactive Operations & Club Services Manager to support the day-to-day administration and delivery of its programs and…
Added 3 hours ago
CH
Project Coordinator
Covenant Health Canada
AB · Edmonton, AB
- Full-time
Post secondary education in a health, business or other related field. Minimum 3 years of experience in project coordination, healthcare operations, administration, quality improvement, or…
Added 4 hours ago
AL
Field Manager
Atkinson Landscaping
Surrey, BC
- $75,000 to $85,000 CAD / year
- Full-time
Atkinson Landscaping is adding a new layer of field leadership to support our growing crew operations. The Field Manager is a hands-on role responsible for the day-to-day performance of 3–5…
Added 6 hours ago
LH
Care Coordinator
Lifemark Health Group
Calgary, AB
- Part-time
Care Coordinator – Lifemark Physiotherapy Royal Oak
Added 7 hours ago
ET
Operations Coordinator - Kamloops, BC
Elevation Technical Services
Kamloops, BC
- Full-time
As Elevation continues to grow, we are seeking a highly organized, proactive, and detail-oriented Operations Coordinator to support the day-to-day operations of our head office in Kamloops,…
Added 8 hours ago
Field Utilities Coordinator (Construction)
PACT
ON · Mississauga, Ontario
The Field Utilities Coordinator will support safe excavation and drilling activities by coordinating utility locates and ground disturbance clearance in the field and implementing the…
Added 8 hours ago
LH
Care Coordinator
Lifemark Health Group
Calgary, AB
- Part-time
Care Coordinator: Lifemark Physiotherapy Heritage Hill
Added 9 hours ago
LH
Care Coordinator
Lifemark Health Group
Langley (District), BC · Langley, BC
- $19 to $25 CAD / hour
- Temporary
Care Coordinator – Lifemark Physiotherapy 64th Avenue
Added 9 hours ago
MB
Warehouse Coordinator (Wednesday to Saturday 4pm - 2am)
Martin Brower UK and Ireland
Oshawa, ON
- Full-time
The Warehouse Coordinator role offers an administrative support to the warehouse operations of a dedicated McDonald's distributorship with responsibility for planning/scheduling of manpower…
Added 9 hours ago
ET
Operations Coordinator
Elevation Technical Services
Vancouver, BC
- Full-time
As Elevation continues to grow, we are seeking a highly organized, proactive, and detail-oriented Operations Coordinator to support the day-to-day operations of our head office in Kamloops,…
Added 9 hours ago
MB
Warehouse Coordinator: 18-month contract, Wednesday-Saturday or Sunday-Wednesday, 4:30am-2:30am
Martin Brower UK and Ireland
Brampton, ON
- Full-time
The Warehouse Coordinator role offers an administrative support to the warehouse operations of a dedicated McDonald's distributorship with responsibility for planning/scheduling of manpower…
Added 9 hours ago
MB
Transportation Coordinator, Wednesday-Saturday or Sunday-Wednesday 12:00pm-10pm
Martin Brower UK and Ireland
Calgary, AB
- Full-time
The Transportation Coordinator role supports the Transportation department with administrative tasks. He or she supports planning the hourly workforce while nurturing an environment that…
Added 10 hours ago
R|
ACCESS ALS Program Development Manager
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Temporary
…provinces, designed to accelerate early-phase trials, standardize operations, and improve patient access. By partnering with the Canadian ALS (CALS) Clinic Network and leveraging Health…
Added 11 hours ago
G
Karma Yoga Program
GoodWork.ca
Regina, SK · Greater Regina Metropolitan Area
- Internship
We are seeking a highly-skilled, experienced Fundraising Coordinator to join our exciting team. Reporting directly to the Director of Wildlife Rehabilitation, coordinating with the Grants…
Added 11 hours ago
WM
Coordinator, Production & Content Media Operation
Warner Music Canada
Toronto, ON · Greater Toronto Area, Canada
- Full-time
Job Title: Production & Content Media Operations Coordinator (Maternity Coverage)
Added 13 hours ago
W
Material Handler III
Worley
Edmonton, AB
- Full-time
…across the project lifecycle, with services extending through to operations and decommissioning. Leveraging extensive experience and AI-enabled delivery, we support customers in navigating…
Added 14 hours ago
R&
Associate Director - Recovery
Ruth & Naomi's Mission
Chilliwack, BC
- Full-time
Working closely with Recovery Managers, the Intake Coordinator, and the Director of Programming, you'll be responsible for ensuring our recovery programs remain effective, consistent, and…
Added 15 hours ago
JD
Coordonnateur(trice), Services alimentaires - Coordinator, Food services
Jeux du Canada Games 2027
Quebec, QC
- Full-time
Collaborer avec les différents départements afin d’assurer la cohérence et la coordination des opérations sur l’ensemble des sites ;
Added 15 hours ago
Inlet Recovery Home - Residence Worker
Connective
Port Alberni, BC
Assist in orienting residents, including providing information regarding daily operations, commitments as outlined in the Program Agreement, and protocols relating to safety, building…
Added 15 hours ago
TU
Bachelor of Sustainability and EESC Graduate Programs Assistant
The University of British Columbia
Kelowna, BC
- $4,981 to $5,713 CAD / month
- Full-time
…Student Development and Advising, Human Resources, Finance Operations Okanagan, Facilities Management and other faculties and schools…
Added 15 hours ago
OD
Admin Assistant / Front Desk Coordinator (Full-Time)
Open Door Media CA
Kingston, ON
- $22 to $23 CAD / hour
- Full-time
As the first point of contact for many of our customers, the Front Desk Coordinator plays a critical role in ensuring every client has a professional, helpful, and positive experience with…
Added 16 hours ago
CN
Field Coordinator, Property Remediation & Restoration
Canadian Nuclear Laboratories
Port Hope, ON
- Full-time
Are you looking for a role that will challenge you? Can you see yourself as a Field Coordinator, leading hands-on remediation and restoration projects that help improve local communities…

Hart Pump Service (1983) Limited

Service Coordinator

Toronto, ON, Canada
Scarborough, ON, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Dec 5, 2026
Posting language: English
Posted: Nov 5, 2026

Original job description

ABOUT HART PUMP SERVICE

Hart Pump Service (1983) Limited has been providing pump and fluid-handling equipment solutions across the Greater Toronto Area since 1983. We support commercial, industrial and municipal clients with pump repairs, installations, maintenance and equipment solutions.

As our company continues to grow, we are seeking a highly organized, customer-focused and proactive Service Coordinator – Technical Services to join our team.

POSITION OVERVIEW

The Service Coordinator – Technical Services plays an important role in ensuring the smooth and efficient delivery of daily service operations. This position serves as the primary coordination link between customers, field and shop technicians, suppliers and internal departments.

The successful candidate will be responsible for coordinating service requests, scheduling and dispatching technicians, preparing service quotations, managing customer communications, coordinating parts and inventory, and maintaining accurate service documentation.

KEY RESPONSIBILITIES

Service Coordination & Dispatching

Receive, review and coordinate incoming service requests for field and shop repairs.
Schedule and dispatch technicians based on job requirements, availability and customer priorities.
Communicate job details, technical requirements and timelines to technicians.
Monitor work order progress and follow up to ensure timely completion.
Coordinate scheduling changes and communicate updates to relevant stakeholders.

Quoting & Job Preparation

Prepare accurate quotations for pump repairs, replacement parts and equipment upgrades.
Liaise with technicians, sales and management to obtain technical information and pricing.
Ensure quotations reflect customer requirements and company pricing guidelines.
Follow up on outstanding quotations and respond to customer inquiries.

Customer Service & Communication

Act as a primary point of contact for customer service requests and inquiries.
Provide regular updates regarding service schedules, job progress and completion timelines.
Address customer concerns professionally and escalate complex issues when necessary.
Build and maintain positive relationships with commercial, industrial and municipal customers.

Order & Inventory Management

Process and monitor service orders from initiation through completion.
Track parts and inventory, including pumps, seals, motors and related components.
Coordinate with suppliers and procurement to ensure parts availability.
Monitor outstanding orders and follow up on delayed deliveries.

Reporting & Documentation

Maintain accurate service records, work orders, job histories and parts usage logs.
Ensure service documentation and customer records are properly maintained.
Prepare operational updates and reports for management.
Monitor service response times, quotation activity and other relevant performance indicators.

Continuous Improvement

Identify opportunities to improve scheduling, dispatching and service delivery processes.
Recommend improvements to customer communication and administrative workflows.
Stay informed about relevant industry developments and pump technology.
Support other service department initiatives as required.

QUALIFICATIONS & EXPERIENCE

Diploma or degree in Business Administration, Operations Management, Mechanical Engineering or a related field is preferred.
Minimum of three (3) years of experience in service coordination, dispatching, customer service or a related technical operations role.
Experience in pump, HVAC, mechanical, industrial equipment or fluid-handling environments is considered an asset.
Basic understanding of mechanical equipment, pump systems or technical service operations is an advantage.
Experience preparing quotations, coordinating work orders and managing inventory is preferred.
Proficiency in Microsoft Office and experience using scheduling, inventory or service management software.
Strong organizational, time management and multitasking abilities.
Excellent verbal and written communication skills.
Strong customer service, problem-solving and interpersonal skills.
Ability to work independently and collaboratively in a fast-paced environment.
High attention to detail and accuracy.

WHAT WE OFFER

Competitive annual salary
Dental care.
Extended health care.
Employee Assistance Program.
Paid time off.
Casual dress.
On-site parking.
Opportunity to grow with an established and expanding technical service company.

Apply About employer

More about this job

Responsibilities

Coordinate service requests, schedule and dispatch technicians, prepare quotations, and keep customers informed about service timelines and progress. Manage parts and inventory, maintain accurate work orders and service records, monitor operational performance, and identify improvements to service workflows.

Requirements

A diploma or degree in business administration, operations management, mechanical engineering, or a related field is preferred, along with at least three years of experience in service coordination, dispatching, customer service, or related technical operations. Candidates should have strong organizational, communication, customer service, and problem-solving skills, proficiency with Microsoft Office, and preferably experience with quotations, work orders, inventory, and technical service environments.

Skills

Service Coordination
Technician Scheduling and Dispatching
Quotation Preparation
Customer Service
Customer Communication
Work Order Management
Inventory Management
Supplier Coordination
Service Documentation
Microsoft Office
Scheduling Software
Inventory Software
Time Management
Problem-Solving
Multitasking
Process Improvement

Benefits

Dental Care
Extended Health Care
Employee Assistance Program
Paid Time Off
Casual Dress
On-Site Parking
Growth Opportunities

Visa sponsorship

Not detected in the job text

Keywords

Pump Service
Fluid-Handling Equipment
Service Coordination
Technical Services
Service Requests
Field Repairs
Shop Repairs
Technician Scheduling
Dispatching
Quotations
Work Orders
Customer Communications
Parts Coordination
Inventory Management
Pumps
Seals
Motors
Supplier Coordination
Procurement
Service Documentation
Job Histories
Parts Usage Logs
Performance Indicators
Microsoft Office
Scheduling Software
Inventory Software
Service Management Software
Mechanical Equipment
Pump Systems
HVAC

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