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Added 9 mins ago
LH
Job Title Coordinator
Lookout Housing + Health Society
New Westminster, BC
- Full-time
The Coordinator assists in overseeing the daily operations of Lookout residential, shelter, and outreach programs. Under the direction of the Program Manager, this position provides…
Added 40 mins ago
B&
Service Coordination Supervisor
Black & McDonald Limited
Winnipeg, MB
- Full-time
…Division is primarily responsible to oversee and perform work scheduling, work order and backlog management, customer/client communications, equipment transportation, and purchasing…
Added 1 hour ago
SM
Clinical Coordinator – North Vancouver, BC (Persian Speaking)
Snore MD
North Vancouver, BC
- Full-time
We’re looking for a Clinical Coordinator to join our established Clinic in North Vancouver.
Added 1 hour ago
DG
Delivery Coordinator
Dilawri Group of Companies
Vancouver, BC
- Full-time
Mercedes-Benz Vancouver is currently looking to fill the position of Delivery Coordinator.
Added 1 hour ago
T
Ops Gear Coordinator
TownPost
Blackfalds, AB
- Full-time
We are excited to offer an internal opportunity for the position of Aviation Ops Gear & Asset Coordinator at Mustang Helicopters!
Added 2 hours ago
BB
Service Coordinator
Bosch Building Technologies North America
Vancouver, BC
- Full-time
Responsible for the efficient scheduling of technical resources and assignments, the Service Coordinator utilizes ticketing, and other systems as tools to coordinate, communicate, and…
Added 2 hours ago
EI
Media Operations & Technology Coordinator
EarthLabs, Inc. (TSXV: SPOT | OTCQX: SPOFF | FSE: 8EK0)
Canada
- Full-time
The Media Operations & Technology Coordinator is responsible for coordinating and overseeing print and digital advertising and editorial production across The Northern Miner Group's…
Added 3 hours ago
BC
Bed Allocator
Brant Community Healthcare System
Brantford, ON
- Full-time
Flexible Scheduling – Within a standard work week
Added 3 hours ago
SN
Patient Care Coordinator
Sage Naturopathic Clinic
Oakville, ON
- Full-time
…for a reliable, organized, and detail-oriented Patient Care Coordinator to join our front desk team in…
Added 4 hours ago
RT
Dispatch Coordinator
Right-Link Transport & Logistics ltd
Abbotsford, BC
- Full-time
Role Description The Dispatch Coordinator is a full-time, on-site role located in Abbotsford, BC. This role is responsible for scheduling and dispatching drivers, coordinating routes, and…
Added 4 hours ago
LC
Coordinator - System
Linamar Corporation
Guelph, ON
- Full-time
…quality policies and regulatory requirements. The Quality Systems Coordinator will work closely with cross-functional teams to drive continuous improvement, maintain documentation, and…
Added 4 hours ago
PD
Administrative Coordinator/Program Coordinator
Paul Davis Restoration of the National Capital Region, VA
Fort McMurray, AB
- Full-time
Position: Administrative Coordinator/Program Coordinator
Added 5 hours ago
CI
Operations Liaison Coordinator
Calian in Space & Technology
Montreal, QC
- Full-time
Calian is seeking an Operations Liaison Coordinator to support a national Department of National Defence (DND) project. In this role, you will act as the primary link between project teams…
Added 5 hours ago
S&
Coordinator, Logistics
Silk & Snow
Toronto, ON
- Full-time
We are looking for a detail-oriented and proactive Logistics Coordinator - Retail to join our operations team. In this role, you will be responsible for coordinating retail order…
Added 5 hours ago
LH
Coordinator
Lookout Housing and Health
New Westminster, BC
- Full-time
The Coordinator assists in overseeing the daily operations of Lookout residential, shelter, and outreach programs. Under the direction of the Program Manager, this position provides…
Added 6 hours ago
K
Project Engineer
Kiewit
Calgary, AB
- Full-time
…interface, subcontract and materials management, purchasing, scheduling). The role will provide project administration or support to a Senior Project Engineer on larger projects and manage…
Added 6 hours ago
TS
Assistant Project Manager – ICI Construction
TalentSphere Staffing Solutions
Peterborough, ON
- Full-time
This is a hands-on, site-focused opportunity suited to an Assistant Project Manager or experienced Project Coordinator with strong technical knowledge, excellent problem-solving abilities…
Added 6 hours ago
K
Project Engineer
Kiewit
AB · Edmonton, AB
- Full-time
…interface, subcontract and materials management, purchasing, scheduling). The role will provide project administration or support to a Senior Project Engineer on larger projects and manage…
Added 6 hours ago
G
Project Coordinator - Water/Wastewater
Graham
Mapleton, ON
- Full-time
Graham is actively recruiting for a Project Coordinator to support the Water/Wastewater Division. Reporting to the Senior Operations Manager, this role is integral to coordinating,…
Added 6 hours ago
G
Project Coordinator - Water/Wastewater
Graham
Toronto, ON
- Full-time
Graham is actively recruiting for a Project Coordinator to support the Mechanical and Electrical scopes within our Water/Wastewater Division. Reporting to the Senior Project Manager and…
Added 6 hours ago
BC
Stewarding Assistant Manager
Banff Centre for Arts and Creativity
Banff, AB
- Full-time
Added 7 hours ago
FH
Registered Nurse, Medicine, Ridge Meadow s Hospital
Fraser Health Authority
Pitt Meadows, BC
- $41.42 to $59.52 CAD / hour
- Part-time
You can maintain a flexible schedule - As part of the new collective agreement, there are more flexible scheduling options available for regular status nurses.
Added 7 hours ago
CE
Operational Integrity Field Operator
Cenovus Energy
Lloydminster, SK
- Full-time
…operations across our assets. Reporting to the Operations Integrity Coordinator, you will play an important role in coordinating supplier activities, minimizing operational downtime,…
Added 7 hours ago
A
Architectural Project Coordinator
AECOM
Ottawa, ON
- $65,000 to $85,000 CAD / year
- Full-time
AECOM is seeking a Project Coordinator to support our Buildings + Places team in a newly created position based in Ottawa, ON.
Added 7 hours ago
NE
Intensive Service Coordination Case Manager #26-77
North Eastern Ontario Family and Children's Services (NEOFACS)
Timmins, ON
- $55,458 to $74,931 CAD / year
- Contract
…contacted regarding this competition, please advise the interview coordinator of accommodation measures you may require during our selection process. Information received relating to…

Hart Pump Service (1983) Limited

Service Coordinator

Toronto, ON, Canada
Scarborough, ON, Canada

Full-time

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Job details

Job type: Full-time
Apply by: Dec 5, 2026
Posting language: English
Posted: Nov 5, 2026

Original job description

ABOUT HART PUMP SERVICE

Hart Pump Service (1983) Limited has been providing pump and fluid-handling equipment solutions across the Greater Toronto Area since 1983. We support commercial, industrial and municipal clients with pump repairs, installations, maintenance and equipment solutions.

As our company continues to grow, we are seeking a highly organized, customer-focused and proactive Service Coordinator – Technical Services to join our team.

POSITION OVERVIEW

The Service Coordinator – Technical Services plays an important role in ensuring the smooth and efficient delivery of daily service operations. This position serves as the primary coordination link between customers, field and shop technicians, suppliers and internal departments.

The successful candidate will be responsible for coordinating service requests, scheduling and dispatching technicians, preparing service quotations, managing customer communications, coordinating parts and inventory, and maintaining accurate service documentation.

KEY RESPONSIBILITIES

Service Coordination & Dispatching

Receive, review and coordinate incoming service requests for field and shop repairs.
Schedule and dispatch technicians based on job requirements, availability and customer priorities.
Communicate job details, technical requirements and timelines to technicians.
Monitor work order progress and follow up to ensure timely completion.
Coordinate scheduling changes and communicate updates to relevant stakeholders.

Quoting & Job Preparation

Prepare accurate quotations for pump repairs, replacement parts and equipment upgrades.
Liaise with technicians, sales and management to obtain technical information and pricing.
Ensure quotations reflect customer requirements and company pricing guidelines.
Follow up on outstanding quotations and respond to customer inquiries.

Customer Service & Communication

Act as a primary point of contact for customer service requests and inquiries.
Provide regular updates regarding service schedules, job progress and completion timelines.
Address customer concerns professionally and escalate complex issues when necessary.
Build and maintain positive relationships with commercial, industrial and municipal customers.

Order & Inventory Management

Process and monitor service orders from initiation through completion.
Track parts and inventory, including pumps, seals, motors and related components.
Coordinate with suppliers and procurement to ensure parts availability.
Monitor outstanding orders and follow up on delayed deliveries.

Reporting & Documentation

Maintain accurate service records, work orders, job histories and parts usage logs.
Ensure service documentation and customer records are properly maintained.
Prepare operational updates and reports for management.
Monitor service response times, quotation activity and other relevant performance indicators.

Continuous Improvement

Identify opportunities to improve scheduling, dispatching and service delivery processes.
Recommend improvements to customer communication and administrative workflows.
Stay informed about relevant industry developments and pump technology.
Support other service department initiatives as required.

QUALIFICATIONS & EXPERIENCE

Diploma or degree in Business Administration, Operations Management, Mechanical Engineering or a related field is preferred.
Minimum of three (3) years of experience in service coordination, dispatching, customer service or a related technical operations role.
Experience in pump, HVAC, mechanical, industrial equipment or fluid-handling environments is considered an asset.
Basic understanding of mechanical equipment, pump systems or technical service operations is an advantage.
Experience preparing quotations, coordinating work orders and managing inventory is preferred.
Proficiency in Microsoft Office and experience using scheduling, inventory or service management software.
Strong organizational, time management and multitasking abilities.
Excellent verbal and written communication skills.
Strong customer service, problem-solving and interpersonal skills.
Ability to work independently and collaboratively in a fast-paced environment.
High attention to detail and accuracy.

WHAT WE OFFER

Competitive annual salary
Dental care.
Extended health care.
Employee Assistance Program.
Paid time off.
Casual dress.
On-site parking.
Opportunity to grow with an established and expanding technical service company.

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More about this job

Responsibilities

Coordinate service requests, schedule and dispatch technicians, prepare quotations, and keep customers informed about service timelines and progress. Manage parts and inventory, maintain accurate work orders and service records, monitor operational performance, and identify improvements to service workflows.

Requirements

A diploma or degree in business administration, operations management, mechanical engineering, or a related field is preferred, along with at least three years of experience in service coordination, dispatching, customer service, or related technical operations. Candidates should have strong organizational, communication, customer service, and problem-solving skills, proficiency with Microsoft Office, and preferably experience with quotations, work orders, inventory, and technical service environments.

Skills

Service Coordination
Technician Scheduling and Dispatching
Quotation Preparation
Customer Service
Customer Communication
Work Order Management
Inventory Management
Supplier Coordination
Service Documentation
Microsoft Office
Scheduling Software
Inventory Software
Time Management
Problem-Solving
Multitasking
Process Improvement

Benefits

Dental Care
Extended Health Care
Employee Assistance Program
Paid Time Off
Casual Dress
On-Site Parking
Growth Opportunities

Visa sponsorship

Not detected in the job text

Keywords

Pump Service
Fluid-Handling Equipment
Service Coordination
Technical Services
Service Requests
Field Repairs
Shop Repairs
Technician Scheduling
Dispatching
Quotations
Work Orders
Customer Communications
Parts Coordination
Inventory Management
Pumps
Seals
Motors
Supplier Coordination
Procurement
Service Documentation
Job Histories
Parts Usage Logs
Performance Indicators
Microsoft Office
Scheduling Software
Inventory Software
Service Management Software
Mechanical Equipment
Pump Systems
HVAC

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