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Added 8 mins ago
Senior Financial Officer, FMS Support Services
First Nations Financial Management Board
Vancouver, BC
Support First Nations clients with back-office accounting functions in accordance with service agreements and Financial Management System (FMS) Standards.
Added 8 mins ago
CO
Intern, Strategy Analyst - Summer 2027
Capital One
Toronto, ON
- Full-time
Pursuing a bachelor’s degree/master's degree in Commerce, Finance, Marketing, Economics, Business Administration, Engineering, Mathematics, Statistics or a related field
Added 8 mins ago
IT Support Analyst
Salit Steel
Welland, ON
…Ontario, Quebec, Western Canada, and the US, providing steel service centre solutions and reinforcing products, including stock and fabricated rebar, as well as specialty products such as…
Added 8 mins ago
CO
Associate, Strategy Analyst - New Grad 2027
Capital One
Toronto, ON
- Full-time
Graduate in 2027 with a Master's or Bachelor's Degree in Commerce, Finance, Marketing, Economics, Business Administration, Engineering, Mathematics, Statistics or a related field
Added 8 mins ago
F&B Supervisor
Renaissance Edmonton Airport Hotel
Edmonton, AB
2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 1 year of experience in the…
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JUNIOR ASSISTANT MANAGER
Boutique La Vie En Rose
Quebec, QC
Keep the store running smoothly and ensure your team provides outstanding customer service;
Added 8 mins ago
ASSISTANT MANAGER
Boutique La Vie En Rose
Saskatoon, SK
Recognition program for years of service; Innovation program to encourage idea sharing;
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R
Commercial Banking Advisor
RBC
Ottawa, ON
- Full-time
…Individuals who may already be working in the financial, retail or service industry, have some experience being part of a sales team, who are comfortable engaging with clients and committed…
Added 8 mins ago
NB
Directeur Adjoint de Magasin/Retail Assistant Store Manager
New Balance
Montreal, QC
- Full-time
B.A. en administration des affaires ou dans un domaine connexe préféré
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T
Personal Banking Associate Trainee
TD
AB
- Full-time
…with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or prospective TD…
Added 8 mins ago
MU
Grants & Agreements Officer
McGill University
Victoria, BC · James Admin. Bldg.
- Full-time
…funding proposals and applications. Provide outstanding customer service by assisting and advising researchers during both the pre-award and post-award project…
Added 8 mins ago
TS
Community Family Service Worker
The Salvation Army Canada and Bermuda Territory
Fort McMurray, AB
- Full-time
…needs and live out our mission, vision and values of hope, service, dignity and stewardship. As a faith- and values-based organization, we hire and serve people of all backgrounds and walks…
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D
Operations Support Agent
Desjardins
Montreal, QC · Caisse Desjardins de L'Île-des-Soeurs-Verdun
- Full-time
…Services Centre, AccèsD Contact Centre, Business Centre, Student Service Centre). Process transaction notices and carry out ensuing activities and follow-up with members and customers, in…
Added 8 mins ago
OG
Spécialiste du soutien technique / Technical Support Specialist
OEC Group (Canada)
Montreal, QC
- Full-time
Nous sommes à la recherche d’un(e) Spécialiste du soutien technique motivé(e) et orienté(e) vers le service à la clientèle pour soutenir les besoins technologiques quotidiens de nos…
Added 8 mins ago
TU
Manager, Strategic Initiatives
The University of British Columbia
Kelowna, BC
- $7,158.42 to $10,292.25 CAD / month
- Full-time
…and administrative units, and relevant campus and University service partners. The position also works with external organizations and partner institutions in connection with assigned…
Added 8 mins ago
AI
Technical Lead – IBM TRIRIGA, Maximo Real Estate & Facilities
Astra-North Infoteck Inc. ~ Conquering today’s challenges, achieving tomorrow’s vision!
Vancouver, BC
- Full-time
Strong understanding of IWMS / real estate and facilities management business processes including lease administration, space management, facilities operations, work tasks, service…
Added 8 mins ago
AI
Senior IBM TRIRIGA Developer – IBM TRIRIGA, IWMS, REST APIs, SQL & Java
Astra-North Infoteck Inc. ~ Conquering today’s challenges, achieving tomorrow’s vision!
Vancouver, BC
- Full-time
Strong understanding of IWMS / Real Estate and Facilities Management processes such as Lease Administration, Space Management, Service Requests, Maintenance, Facilities Operations and…
Added 8 mins ago
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Personal Support Service Worker
Cota
Toronto, ON
- Part-time
Supporting service users with medication administration, if required, but only after receiving the appropriate training
Added 8 mins ago
CG
Chef Manager
Compass Group Canada
Selkirk, MB
- Full-time
…of all Food Services at the facility. This encompasses the administration, staffing/scheduling, client/customer relations, supervision of production, knowledge of healthcare systems and…
Added 8 mins ago
LA
Program Analyst
Legal Aid Ontario
Toronto, ON
- Full-time
…provides to LAO-funded Community Legal Clinics, Student Legal Service Organizations (SLSOs), and Indigenous Legal Service Organizations…
Added 8 mins ago
MP
Receptionist - Casual
Mount Pleasant Group
Toronto, ON
- Temporary
Create and/or process service requests, including wreath orders and flowerbed programs, with efficiency and attention to detail.
Added 8 mins ago
TS
Health Care Aide
The Salvation Army in Canada
AB · Edmonton, AB
- Part-time
…needs and live out our mission, vision and values of hope, service, dignity and stewardship. As a faith- and values-based organization, we hire and serve people of all backgrounds and walks…
Added 8 mins ago
TS
RPN-Registered Practical Nurse-Casual
The Salvation Army in Canada
Toronto, ON
- Part-time
…needs and live out our mission, vision and values of hope, service, dignity and stewardship. As a faith- and values-based organization, we hire and serve people of all backgrounds and walks…
Added 8 mins ago
BL
Talent Acquisition Specialist / Recruiter
Brunswick Lift Rentals
AB · Edmonton, AB
- Full-time
Brunswick Lift Rentals is growing and remains committed to providing our customers with the reliable service and equipment solutions they need in today's fast-paced market. With years of…
Added 8 mins ago
TS
Christmas Kettle Assistant
The Salvation Army in Canada
Brockville, ON
- Full-time
…needs and live out our mission, vision and values of hope, service, dignity and stewardship. As a faith- and values-based organization, we hire and serve people of all backgrounds and walks…

Hart Pump Service (1983) Limited

Service Coordinator

Toronto, ON, Canada
Scarborough, ON, Canada

Full-time

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Job details

Job type: Full-time
Apply by: Dec 5, 2026
Posting language: English
Posted: Nov 5, 2026

Original job description

ABOUT HART PUMP SERVICE

Hart Pump Service (1983) Limited has been providing pump and fluid-handling equipment solutions across the Greater Toronto Area since 1983. We support commercial, industrial and municipal clients with pump repairs, installations, maintenance and equipment solutions.

As our company continues to grow, we are seeking a highly organized, customer-focused and proactive Service Coordinator – Technical Services to join our team.

POSITION OVERVIEW

The Service Coordinator – Technical Services plays an important role in ensuring the smooth and efficient delivery of daily service operations. This position serves as the primary coordination link between customers, field and shop technicians, suppliers and internal departments.

The successful candidate will be responsible for coordinating service requests, scheduling and dispatching technicians, preparing service quotations, managing customer communications, coordinating parts and inventory, and maintaining accurate service documentation.

KEY RESPONSIBILITIES

Service Coordination & Dispatching

Receive, review and coordinate incoming service requests for field and shop repairs.
Schedule and dispatch technicians based on job requirements, availability and customer priorities.
Communicate job details, technical requirements and timelines to technicians.
Monitor work order progress and follow up to ensure timely completion.
Coordinate scheduling changes and communicate updates to relevant stakeholders.

Quoting & Job Preparation

Prepare accurate quotations for pump repairs, replacement parts and equipment upgrades.
Liaise with technicians, sales and management to obtain technical information and pricing.
Ensure quotations reflect customer requirements and company pricing guidelines.
Follow up on outstanding quotations and respond to customer inquiries.

Customer Service & Communication

Act as a primary point of contact for customer service requests and inquiries.
Provide regular updates regarding service schedules, job progress and completion timelines.
Address customer concerns professionally and escalate complex issues when necessary.
Build and maintain positive relationships with commercial, industrial and municipal customers.

Order & Inventory Management

Process and monitor service orders from initiation through completion.
Track parts and inventory, including pumps, seals, motors and related components.
Coordinate with suppliers and procurement to ensure parts availability.
Monitor outstanding orders and follow up on delayed deliveries.

Reporting & Documentation

Maintain accurate service records, work orders, job histories and parts usage logs.
Ensure service documentation and customer records are properly maintained.
Prepare operational updates and reports for management.
Monitor service response times, quotation activity and other relevant performance indicators.

Continuous Improvement

Identify opportunities to improve scheduling, dispatching and service delivery processes.
Recommend improvements to customer communication and administrative workflows.
Stay informed about relevant industry developments and pump technology.
Support other service department initiatives as required.

QUALIFICATIONS & EXPERIENCE

Diploma or degree in Business Administration, Operations Management, Mechanical Engineering or a related field is preferred.
Minimum of three (3) years of experience in service coordination, dispatching, customer service or a related technical operations role.
Experience in pump, HVAC, mechanical, industrial equipment or fluid-handling environments is considered an asset.
Basic understanding of mechanical equipment, pump systems or technical service operations is an advantage.
Experience preparing quotations, coordinating work orders and managing inventory is preferred.
Proficiency in Microsoft Office and experience using scheduling, inventory or service management software.
Strong organizational, time management and multitasking abilities.
Excellent verbal and written communication skills.
Strong customer service, problem-solving and interpersonal skills.
Ability to work independently and collaboratively in a fast-paced environment.
High attention to detail and accuracy.

WHAT WE OFFER

Competitive annual salary
Dental care.
Extended health care.
Employee Assistance Program.
Paid time off.
Casual dress.
On-site parking.
Opportunity to grow with an established and expanding technical service company.

Apply About employer

More about this job

Responsibilities

Coordinate service requests, schedule and dispatch technicians, prepare quotations, and keep customers informed about service timelines and progress. Manage parts and inventory, maintain accurate work orders and service records, monitor operational performance, and identify improvements to service workflows.

Requirements

A diploma or degree in business administration, operations management, mechanical engineering, or a related field is preferred, along with at least three years of experience in service coordination, dispatching, customer service, or related technical operations. Candidates should have strong organizational, communication, customer service, and problem-solving skills, proficiency with Microsoft Office, and preferably experience with quotations, work orders, inventory, and technical service environments.

Skills

Service Coordination
Technician Scheduling and Dispatching
Quotation Preparation
Customer Service
Customer Communication
Work Order Management
Inventory Management
Supplier Coordination
Service Documentation
Microsoft Office
Scheduling Software
Inventory Software
Time Management
Problem-Solving
Multitasking
Process Improvement

Benefits

Dental Care
Extended Health Care
Employee Assistance Program
Paid Time Off
Casual Dress
On-Site Parking
Growth Opportunities

Visa sponsorship

Not detected in the job text

Keywords

Pump Service
Fluid-Handling Equipment
Service Coordination
Technical Services
Service Requests
Field Repairs
Shop Repairs
Technician Scheduling
Dispatching
Quotations
Work Orders
Customer Communications
Parts Coordination
Inventory Management
Pumps
Seals
Motors
Supplier Coordination
Procurement
Service Documentation
Job Histories
Parts Usage Logs
Performance Indicators
Microsoft Office
Scheduling Software
Inventory Software
Service Management Software
Mechanical Equipment
Pump Systems
HVAC

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