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Added 11 mins ago
WE
Senior Architect
West End Workforce
Toronto, ON
- $103,300 to $153,300 CAD / year
- Full-time
…keeping every deliverable compliant with federal standards, procurement rules and security…
Added 25 mins ago
OH
Senior Specialist, Technical-1
Ontario Health | Santé Ontario
Toronto, ON
- Full-time
Added 40 mins ago
TS
Assistant Project Manager – ICI Construction
TalentSphere Staffing Solutions
Peterborough, ON
- Full-time
…Project Manager or experienced Project Coordinator with strong technical knowledge, excellent problem-solving abilities and significant exposure to ground-up ICI…
Added 40 mins ago
EA
Building Maintenance Coordinator
Execaire Aviation
Dorval, QC
- Full-time
Support procurement of maintenance materials, parts, and service contracts.
Added 41 mins ago
Territory Manager
Spartan Controls Ltd.
Edmonton, AB
Working closely with Account Managers, Industry Leads, Technical Specialists, Application Specialists and Operations teams, and reporting to the Sales Manager, the successful candidate will…
Added 41 mins ago
T
Trade Compliance Manager
Thales
Ottawa, ON · Montreal, QC
- Full-time
Requires direct or indirect access to hardware, software, technology or technical data controlled under the Canadian Export Control List, the ITAR or the EAR.
Added 56 mins ago
S
Software Engineering Manager, Enterprise
Spellbook
Remote, Canada
- Full-time
- Remote
Experience working with sales or customer-facing teams on enterprise deals: scoping, technical due diligence, demos, security and procurement reviews, integrations.
Added 1 hour ago
C
Staff Technical Program Manager, Data Center Data & Tooling
Cerebras
Canada
- Full-time
Cerebras is seeking a Staff Technical Program Manager to lead the data and tooling programs that support data center planning, delivery, and operational handoff. You will turn fragmented…
Added 1 hour ago
SE
Supplier Quality Engineer
Siemens Energy
Oakville, ON
- Full-time
Support procurement buyers in developing procurement strategies and planning.
Added 1 hour ago
SI
DUTY MANAGER, GSE Mechanic
Swissport International AG
Winnipeg, MB
- Full-time
Review and establish baseline processes for equipment budgeting, procurement, acquisition, repairs, maintenance, and disposal. Implement lean management practices to eliminate waste,…
Added 1 hour ago
FB
Senior Project Manager
Forbes Bros. Group of Companies
Calgary, AB
- Full-time
…contractor involvement and pre-construction through engineering, procurement, construction, commissioning, and closeout. You will hold overall accountability for safety, schedule, quality,…
Added 1 hour ago
FB
Senior Project Manager
Forbes Bros. Group of Companies
Winnipeg, MB
- Full-time
…contractor involvement and pre-construction through engineering, procurement, construction, commissioning, and closeout. You will hold overall accountability for safety, schedule, quality,…
Added 1 hour ago
EC
Intermediate Management Consultant
Elevate Consulting Inc.
Edmonton, AB · Victoria, BC
- $85,000 to $105,000 CAD / year
Experience in public-sector consulting, procurement, evaluation, service design or digital transformation would be an asset. Show us where you have depth and what you contributed.
Added 1 hour ago
MC
Partnership & Business Developer
Mi'kmaq Confederacy of Prince Edward Island
Scotchfort, PE
- Full-time
The Mi’kmaq Confederacy of PEI (MCPEI) delivers quality programs and technical advice to Epekwitk Assembly of Councils, the Abegweit and Lennox Island First Nations’ Councils and the…
Added 1 hour ago
MC
Project Coordinator – Light Industrial/Commercial
MatchBox Consulting Group
Vancouver, BC
- $80,000 to $90,000 CAD / year
- Contract
Track project schedules, procurement requirements, deliveries, and construction milestones.
Added 1 hour ago
CC
Industrial Automation Specialist
Colas Canada Inc.
Toronto, ON · North York, ON
- Full-time
…Materials activities in Canada. This role combines a foundation in technical knowledge in the automation field with strong project management skills required to drive automation efforts…
Added 1 hour ago
R
Project Engineering Manager
Refresco
Mississauga, ON
- Full-time
Provide technical support throughout the company and solutions as needed.
Added 1 hour ago
S
Project Manager, Artificial Intelligence - Regular Full-time - Programs, People & Leadership (2026-19256)
Sunnybrook
Toronto, ON
- Full-time
Working knowledge of AI and machine learning concepts and their application in health care; hands-on comfort with generative AI tools (a technical or data science background is not required)
Added 1 hour ago
BC
Senior Cost Control Specialist
Bantrel Co.
Calgary, AB
- Full-time
Bantrel is proud to be a leading provider of Engineering, Procurement, Construction and Construction Management (EPC / EPCM) services in Canada.
Added 1 hour ago
C
Administrative Assistant - Saskatoon
Clifton
Saskatoon, SK
- Full-time
…invest heavily in junior members, mentoring them in both the technical and non-technical aspects of their role, helping them to advance their careers. Our new team members bring fresh ideas…
Added 1 hour ago
M
Vendor Conflicts Lead
Metrolinx
Canada
- Full-time
Our Procurement Services/Finance office is seeking a Vendor Conflicts Lead reporting to the Manager, Conflicts of Interest, provides strategic advice and planning to drive the success of…
Added 1 hour ago
FSQA Technician (12 Months Contract)
HelloFresh
Abbotsford, BC
Work with the Quality & Technical team to conduct sensory and microbiological shelf life studies;
Added 1 hour ago
B
Buyer, Equipment and Data Centre Sourcing
Bell
Montreal, QC
- Full-time
The Buyer supports the sourcing and procurement of owner-furnished, contractor-installed (OFCI) equipment for Bell AI Fabric data centre projects. The role executes competitive sourcing…
Added 1 hour ago
A
Architectural Project Coordinator
AECOM
Ottawa, ON
- $65,000 to $85,000 CAD / year
- Full-time
…range of contract administration, project coordination, and technical activities. Responsibilities will include supporting construction-phase services, coordinating project stakeholders and…
Added 1 hour ago
BC
Senior Cost Control Specialist
Bantrel Co.
Calgary, AB
- Full-time
Bantrel is proud to be a leading provider of Engineering, Procurement, Construction and Construction Management (EPC / EPCM) services in Canada.

Hart Pump Service (1983) Limited

Service Coordinator

Toronto, ON, Canada
Scarborough, ON, Canada

Full-time

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Job details

Job type: Full-time
Apply by: Dec 5, 2026
Posting language: English
Posted: Nov 5, 2026

Original job description

ABOUT HART PUMP SERVICE

Hart Pump Service (1983) Limited has been providing pump and fluid-handling equipment solutions across the Greater Toronto Area since 1983. We support commercial, industrial and municipal clients with pump repairs, installations, maintenance and equipment solutions.

As our company continues to grow, we are seeking a highly organized, customer-focused and proactive Service Coordinator – Technical Services to join our team.

POSITION OVERVIEW

The Service Coordinator – Technical Services plays an important role in ensuring the smooth and efficient delivery of daily service operations. This position serves as the primary coordination link between customers, field and shop technicians, suppliers and internal departments.

The successful candidate will be responsible for coordinating service requests, scheduling and dispatching technicians, preparing service quotations, managing customer communications, coordinating parts and inventory, and maintaining accurate service documentation.

KEY RESPONSIBILITIES

Service Coordination & Dispatching

Receive, review and coordinate incoming service requests for field and shop repairs.
Schedule and dispatch technicians based on job requirements, availability and customer priorities.
Communicate job details, technical requirements and timelines to technicians.
Monitor work order progress and follow up to ensure timely completion.
Coordinate scheduling changes and communicate updates to relevant stakeholders.

Quoting & Job Preparation

Prepare accurate quotations for pump repairs, replacement parts and equipment upgrades.
Liaise with technicians, sales and management to obtain technical information and pricing.
Ensure quotations reflect customer requirements and company pricing guidelines.
Follow up on outstanding quotations and respond to customer inquiries.

Customer Service & Communication

Act as a primary point of contact for customer service requests and inquiries.
Provide regular updates regarding service schedules, job progress and completion timelines.
Address customer concerns professionally and escalate complex issues when necessary.
Build and maintain positive relationships with commercial, industrial and municipal customers.

Order & Inventory Management

Process and monitor service orders from initiation through completion.
Track parts and inventory, including pumps, seals, motors and related components.
Coordinate with suppliers and procurement to ensure parts availability.
Monitor outstanding orders and follow up on delayed deliveries.

Reporting & Documentation

Maintain accurate service records, work orders, job histories and parts usage logs.
Ensure service documentation and customer records are properly maintained.
Prepare operational updates and reports for management.
Monitor service response times, quotation activity and other relevant performance indicators.

Continuous Improvement

Identify opportunities to improve scheduling, dispatching and service delivery processes.
Recommend improvements to customer communication and administrative workflows.
Stay informed about relevant industry developments and pump technology.
Support other service department initiatives as required.

QUALIFICATIONS & EXPERIENCE

Diploma or degree in Business Administration, Operations Management, Mechanical Engineering or a related field is preferred.
Minimum of three (3) years of experience in service coordination, dispatching, customer service or a related technical operations role.
Experience in pump, HVAC, mechanical, industrial equipment or fluid-handling environments is considered an asset.
Basic understanding of mechanical equipment, pump systems or technical service operations is an advantage.
Experience preparing quotations, coordinating work orders and managing inventory is preferred.
Proficiency in Microsoft Office and experience using scheduling, inventory or service management software.
Strong organizational, time management and multitasking abilities.
Excellent verbal and written communication skills.
Strong customer service, problem-solving and interpersonal skills.
Ability to work independently and collaboratively in a fast-paced environment.
High attention to detail and accuracy.

WHAT WE OFFER

Competitive annual salary
Dental care.
Extended health care.
Employee Assistance Program.
Paid time off.
Casual dress.
On-site parking.
Opportunity to grow with an established and expanding technical service company.

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More about this job

Responsibilities

Coordinate service requests, schedule and dispatch technicians, prepare quotations, and keep customers informed about service timelines and progress. Manage parts and inventory, maintain accurate work orders and service records, monitor operational performance, and identify improvements to service workflows.

Requirements

A diploma or degree in business administration, operations management, mechanical engineering, or a related field is preferred, along with at least three years of experience in service coordination, dispatching, customer service, or related technical operations. Candidates should have strong organizational, communication, customer service, and problem-solving skills, proficiency with Microsoft Office, and preferably experience with quotations, work orders, inventory, and technical service environments.

Skills

Service Coordination
Technician Scheduling and Dispatching
Quotation Preparation
Customer Service
Customer Communication
Work Order Management
Inventory Management
Supplier Coordination
Service Documentation
Microsoft Office
Scheduling Software
Inventory Software
Time Management
Problem-Solving
Multitasking
Process Improvement

Benefits

Dental Care
Extended Health Care
Employee Assistance Program
Paid Time Off
Casual Dress
On-Site Parking
Growth Opportunities

Visa sponsorship

Not detected in the job text

Keywords

Pump Service
Fluid-Handling Equipment
Service Coordination
Technical Services
Service Requests
Field Repairs
Shop Repairs
Technician Scheduling
Dispatching
Quotations
Work Orders
Customer Communications
Parts Coordination
Inventory Management
Pumps
Seals
Motors
Supplier Coordination
Procurement
Service Documentation
Job Histories
Parts Usage Logs
Performance Indicators
Microsoft Office
Scheduling Software
Inventory Software
Service Management Software
Mechanical Equipment
Pump Systems
HVAC

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