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Closed listing

Customer Success Manager

  • Vancouver, BC, Canada

$80 to $90 CAD / hour · Contract

This opening has closed.

The original listing is kept below for reference.

Job details

Pay
$80 to $90 CAD / hour
Job type
Contract
Closing date
Posting language
English
Posted

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Original job description

Archived listing. The details below describe a past opening.

We are seeking a Customer Success Manager, you will manage a set of Client Identity SASS customers, through relationship building, and QBRs, to secure renewal revenue and drive incremental growth and revenue expansion opportunities

Here are some of the specific details:

Job Title: Customer Success Manager

Job Duration: 4 months

Job Location: Vancouver, Canada

REQUIRED SKILLS:

  • Customer Success Management.
  • Commercial / contractual acumen.
  • SASS Product experience.
  • Customer renewals and expansions.

A reasonable, good faith estimate of the minimum and maximum for this position is $80/hr to $90/hr on T4.

More about this job

Responsibilities

You will manage a portfolio of Client Identity SaaS customers through relationship building and quarterly business reviews. The role focuses on securing renewal revenue and driving incremental growth and expansion opportunities.

Requirements

Candidates must have experience in customer success management and SaaS products. Strong commercial and contractual acumen is required to handle renewals and expansions effectively.

Skills

  • Customer Success Management
  • Commercial Acumen
  • Contractual Acumen
  • SaaS Product Experience
  • Customer Renewals
  • Revenue Expansion
  • Relationship Building
  • QBRs

Visa sponsorship

Not detected in the job text

Categories

  • Customer Service & Support
  • Software
  • Management & Leadership
  • Finance & Accounting
  • Consulting

Keywords

  • Customer Success Manager
  • SaaS
  • Client Identity
  • Relationship Building
  • QBRs
  • Renewal Revenue
  • Revenue Expansion
  • Commercial Acumen
  • Contractual Acumen
  • Software Development
  • Financial Services
  • Banking
  • Project Management
  • Business Development

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