Transformation and Strategic Initiatives Advisor (#2026-NON-CHS-333)

Transformation and Strategic Initiatives Advisor

Permanent Full-Time

County Administration Building, Belleville

2026-NON-CHS-333

The Community and Human Services Department has an opening for a permanent full-time Transformation and Strategic Initiatives Advisor position. This is a non-unionized position reporting to the Manager of Homelessness Prevention & Initiatives. This collaborative role will work with departmental and/or divisional program management, staff and/or the community to guide and provide trusted advisory services to Child Care and Early Years Systems Planning in Canada Wide Childcare, Housing transformation, oversee implementation and roll out of the Coordinated Access System, including By-Name List as well as, oversee all Employment Services Transformation (EST), and other related transformation activities as they arise or are announced by governing ministries.

DUTIES and RESPONSIBILITIES 

Department Objectives and Strategy:

• Under the direction of the Director, oversee all ongoing transformation related activities, cross-program (Childcare, Housing, Ontario Works/ Stabilization, Employment services transformation), while identifying opportunities to further enhance an integrated service delivery approach.
• Lead the oversight of assigned programs including supporting the implementation of provincial direction and reporting.
• Produce high quality written materials including, but not limited to committee reports, briefing notes and presentations to update committee/council, senior management on recommendations and policy decisions.
• Support progress in addressing homelessness in the community.

Leadership:

• Develop for approval, the implementation, training and evaluation of policies, procedures, and accountability framework in accordance with Provincial directives to maximize system outcomes and meet local needs.
• Support department’s leading efforts with EST Service System Manager negotiations and service partnership agreements and protocols with EO agencies.
• Support staff by skillfully communicating information and vision with clarity and passion to achieve shared understanding and commitment to the transformation process.
• Supervision of the Policy & Planning coordinator, shared supervision with the Director of CHS.
• Resolve conflict in a professional and respectful manner.

Service Delivery and Communications:

• Leverage partnerships and relationships to understand the service delivery needs and pressures, working with staff and community agencies to implement, evaluate and lead statistical gathering tools to support all transformation activities and support community integration planning, always ensuring compliance with all Ministry initiatives.
• Develop and update existing policies and procedures for approval, advise and support program leads re: transformation activities (Canada-Wide Childcare, Integrated Coordinated Access and By-Name List, EST (Employment Services Transformation) and related programs.

• Analyze and make policy recommendations for transformation activities and programs to support evidence-informed decisions, aligned with changing provincial and local direction.
• Stay current with rapidly evolving provincial direction to identify the need for new policies and updating of existing policies and accountability ensure an efficient system.
• Establish, collect, interpret, and mobilize both quantitative and qualitative data for the purposes of community planning and work with staff and community agencies to implement evaluation and statistical gathering tools to support all transformation activities and to support community integration planning.
• Oversee the maintenance of the provincially mandated By-Name List and develop ongoing policies and procedures and provide training to staff and the community.
• Attend all required transformation meetings, presentations, events
• Maintain a high level of respect and confidentiality for the organization, as per the Municipal Freedom of Information and Protection of Privacy Act (MFIPPA).
• Other related duties as assigned.

Finance:

• Collect and analyze financial and service data outcomes as well as create and assign cross-program tracking for all investments and funding. 

Health and Safety

• Protect own health and the health and safety of others by adopting safe work practices and reporting unsafe conditions immediately. Follows all guidelines for employees and employers as legislated under the Ontario Occupational Health and Safety Act.
• Work in a safe manner in accordance with the Occupational Health and Safety Act, associated regulations, other applicable legislation, County by-laws, policies, procedures, and guidelines.

MINIMUM QUALIFICATIONS AND EXPERIENCE:

• Three-year College Diploma with related work experience in Human Services or Public Relations discipline.
• Must obtain and maintain a satisfactory Criminal Reference Check (CPIC).
• Five years’ work experience in Municipal Services Environment.
• Must possess a current valid Driver’s License and have reliable transportation.
• Must possess an extensive awareness of other government funded programs and Social Services systems, such as Ontario Works, Ontario Disability Support Program, Employment Services Transformation, Canada-wide Early Learning and Child Care Plan, Coordinated Access, and BY-Name List requirement, etc.
• Strong customer service philosophy and conflict resolution skills.
• Effective communication and interviewing skills with the ability to interact with staff, clients, outside agencies and the public.
• Ability to take initiative and work independently as well as within a team setting.
• Capacity to work well under pressure and remain flexible in a dynamic and ever-changing environment.
• Effective communication and interviewing skills with the ability to interact with staff, clients, outside agencies and the public
• Ability to apply discretion and good judgement with dealing with highly confidential and sensitive issues and situations.
• Ability to organize and prioritize work to meet Ministry requirements and ongoing project initiatives and deadlines.
• Strong computer skills with knowledge of Microsoft Outlook, Word, Excel and business software application(s) (i.e. SAMS, YARDI, HIFIS).

HOURS OF WORK:

• Normal hours of work are Monday to Friday, 8:30 a.m. to 4:30 p.m. (35 hours/week).
• Occasional overtime may be required for project completion.
• On-Call Requirements

WAGE RANGE:                       $94,502 - $110,554 per annum with excellent fringe benefits

CLOSING DATE:                      Monday, November 16, 2026 by 4pm

This posting is to fill a vacancy and is actively being recruited for. In accordance with the Municipal Freedom of Information and Protection of Privacy Act, personal information collected will be used only for the purposes of this employment opportunity. We thank all candidates who apply, but advise that only those persons selected for an interview will be contacted.

"The County of Hastings is an equal opportunity employer that is committed to inclusive, barrier-free recruitment and selection processes. Please contact us if you require this posting in an alternate format. If contacted for an employment opportunity, please advise Human Resources if you require accommodation.”