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Added 24 mins ago
IT Support Administrator
Marmon Technologies India Pvt Ltd
SK
Full-time
responsibilities with intermediate System Administration tasks. You will act as the first point of
Added 24 mins ago
Finance Director
Enel North America
Canada
Full-time
…configuration and maintenance services for the Process Control System and other automation systems at the Enel Green Power Facilities for Solar assets. Ensure facility controls automation…
Added 25 mins ago
Help Desk Administrator
Glen Dimplex Americas
Cambridge, ON
…Administrator provides basic troubleshooting and support, administers system and network access, and deploys computer…
Added 54 mins ago
Service Desk Student
Hatch
Mississauga, ON
Monitor and update the service delivery system for assigned tickets and assigned locations and/or projects.
Added 1 hour ago
Accounting/Human Resources Clerk
The NARMCO Group
Guelph, ON
Full-time
Reconcile processed work by verifying entries and comparing system reports to balances.
Added 1 hour ago
Senior Project Manager, PMO
Magna International
Aurora, ON
Full-time
Bachelor’s degree in Computer Science, Information Systems, Engineering, Business Administration, or a related discipline, or an equivalent combination of education and relevant…
Added 2 hours ago
Manager, Business Function Products, BC Health Workday
Sanya’k̓ula
BC · British Columbia, Canada
Full-time
…Bachelor’s degree in Data Science, Business Intelligence, Business Administration, Human Resources, Information Systems, or a related field with a minimum of 5-7 years of progressively…
Added 2 hours ago
Project Manager I, Project Management Office, BC Health Workday
Provincial Health Services Authority
BC · British Columbia, Canada
Full-time
…program began in 2023 to implement a Human Capital Management System (HCMS) software solution as part of the BC Health Human Resources Strategy to transform HR services. Designed by Workday…
Added 2 hours ago
Payroll Specialist
Dye & Durham Corporation
Toronto, ON
Full-time
This role requires extensive payroll administration experience, in-depth knowledge of Dayforce, working knowledge of ADP, and a strong understanding of payroll legislation, compliance, and…
Added 2 hours ago
Surgical Systems Analyst
Provincial Health Services Authority
Vancouver, BC
Full-time
…the Systems Analyst, Operating Room Scheduling & Operating System (ORSOS) is responsible for ORSOS application support across Children’s & Women’s (C&W). The Systems Analyst performs…
Added 2 hours ago
Computer Application Support - Dynamics
Agilus Work Solutions
Ottawa, ON
Contract
…The successful candidate will be responsible for application administration, dashboard and report development, troubleshooting, governance, and continuous improvement of enterprise business…
Added 2 hours ago
D365 Finance & Operations Sr. Analyst
Yoush Consulting
Toronto, ON
Full-time
…dynamic team. The ideal candidate will be responsible for the administration, maintenance and support of the Microsoft Dynamics 365 F&O application. The role involves ensuring the system’s…
Added 2 hours ago
ERP Business Analyst
Husky Technologies
Bolton, ON
Full-time
…related applications, and supporting business processes. Identify system gaps and recommend solutions to meet evolving business…
Added 2 hours ago
Internal Auditor (Business Control & IT)
Husky Technologies
Bolton, ON
Full-time
Assess risks associated with new system implementations and business transformation projects.
Added 2 hours ago
IT - Application Support Analyst - Senior
Apex Systems
Toronto, ON
$40 to $45 USD / hour
Full-time
Monitor system health, performance metrics, alerts, and application availability.
Added 3 hours ago
MANAGER, CORPORATE COLLECTIONS
City of Brampton
Brampton, ON
Full-time
Responsible for the accuracy and balance of the Accounts Receivable system ;
Added 3 hours ago
Senior Data Platform Engineer - Zonda - Toronto, Ontario
CoStar
Toronto, ON
$140,000 to $170,000 CAD / year
Full-time
…consistently, and efficiently. The role does not own database-engine administration, query tuning, indexing, vacuum management, database capacity planning, or database-level performance…
Added 3 hours ago
General Duty Nurse (N2) - Women's Health Mother Baby Unit
Shared Health-Soins Communs
Winnipeg, MB
Full-time
…needs. These services include independent nursing services, administration of prescribed medical treatments, a leadership role within the healthcare team, and facilitating coordination of…
Added 3 hours ago
Registered Nurse (N2) - Emergency
Shared Health-Soins Communs
Winnipeg, MB
Full-time
…needs. These services include independent nursing services, administration of prescribed medical treatments, a leadership role within the healthcare team, and facilitating coordination of…
Added 3 hours ago
General Duty Nurse (N2) - Women's Health Nursing Float - Repost
Shared Health-Soins Communs
Winnipeg, MB
Full-time
…needs. These services include independent nursing services, administration of prescribed medical treatments, a leadership role within the healthcare team, and facilitating coordination of…
Added 3 hours ago
Clerk C - Finance and Administration
City of Winnipeg
Winnipeg, MB
Full-time
As the Clerk C - Finance and Administration , your duties will include:
Added 3 hours ago
General Duty Nurse (N2) - Child Health - CK3 Surgery
Shared Health-Soins Communs
Winnipeg, MB
Full-time
…needs. These services include independent nursing services, administration of prescribed medical treatments, a leadership role within the healthcare team, and facilitating coordination of…
Added 3 hours ago
General Duty Nurse (N2) - Women's Health Labour & Delivery
Shared Health-Soins Communs
Winnipeg, MB
Full-time
…needs. These services include independent nursing services, administration of prescribed medical treatments, a leadership role within the healthcare team, and facilitating coordination of…
Added 3 hours ago
Registered Nurse (N2) - Urgent Care
Shared Health-Soins Communs
Winnipeg, MB
Full-time
…needs. These services include independent nursing services, administration of prescribed medical treatments, a leadership role within the healthcare team, and facilitating coordination of…
Added 3 hours ago
General Duty Nurse (N2) - Women's Health Labour & Delivery
Shared Health-Soins Communs
Winnipeg, MB
Full-time
…needs. These services include independent nursing services, administration of prescribed medical treatments, a leadership role within the healthcare team, and facilitating coordination of…

Hatch

Service Desk Student

Mississauga, ON, Canada

Apply by: Oct 10, 2026
Posting language: English
Posted: Sep 29, 2026

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Original job description

Requisition ID: 102156

Job Category: Information Technology

Location: Mississauga, ON, Canada

Join a company that is passionately committed to the pursuit of a better world through positive change. With more than 70 years of business and technical expertise in mining, energy, and infrastructure, our 10,000 colleagues in 150 countries tirelessly work toward bettering the industries in which we operate. With practical solutions that are safe, innovative and sustainable, we think globally while acting locally. Are you looking for an opportunity to join a diverse group of professionals who are committed to remaining exceptional? We look forward to hearing from you.

As part of our Shared Services group, comprised of Finance, Marketing, Communications, Human Resources, Commercial, Legal and Facilities, we support the business achieve their goals through a range of strong technical capabilities. We ensure delivery of services through the skills of our people, methodologies, and systems.

Looking to get the most out of your upcoming internship?

Hatch is seeking a Service Desk Student for an internship. Reporting to our Information Technology group, you will support offices globally working from our Mississauga office location.

What Will an Internship at Hatch Offer You:

You will:

Be given opportunities to contribute to complex projects around the world in meaningful ways.
Work on problems and gain experience relevant to your field of study in an office environment.
Collaborate with diverse teams locally and globally.
Work in an exciting environment where you can apply your academic learning on a daily basis.
Benefit from formal and informal mentorship from some of the leading minds and authorities in the industry.
Participate in local Lunch and Learns, Hatch Charity Events, the triannual Student Showcase, and more to develop your skills.
Join in charitable, social, and sports activities with other Hatch employees.

We’re entrepreneurs with a technical soul. Our flat organizational structure creates an atmosphere of openness and participation. We build practical solutions that are safe, innovative, and sustainable. Our ultimate goal is to achieve no harm for our people, our clients, and our communities.

As the successful candidate, you will:

Assist in providing desktop services to end-users in local offices and to remote offices daily, including PCs, telephones, mobile phones, network equipment and other IT services.
Prioritize and manage service support requests in line with expected service levels targets.
Monitor and update the service delivery system for assigned tickets and assigned locations and/or projects.
Must be able to deploy image and software to computers locally and remotely.
Preparing and providing support documentation, including procedural documentation when required, including providing user and group training as required.
Manage the breakdown, relocation and set-up of workstations to accommodate user relocations, site relocation, site remodels and new location installations as assigned by support lead.
Promote and adhere to departmental and organizational information security policies, standards and procedures.
Perform other related duties incidental to the work described.
Strive for excellence in customer service in line with the company values and expectations.
Ability to work overtime or flexible time when required.

You bring to the role:

Enrolled in a college diploma or degree program with relevance in PC technical support, cyber security, network administration, or similar field of study.
Ability to support Dell, HP laptop/desktop computers, peripherals, Ricoh, HP, Canon multi-function printers and other computer hardware.
Knowledge of engineering software such as Autodesk, ESRI and Bentley products, is a clear advantage, but not required.
Familiarity with standard helpdesk software and knowledge of remote user support.
Understanding of Microsoft productivity products, including MS Office, Office 365, Teams, SharePoint, OneDrive.
Application Support for Adobe products, and other current and new applications that exist within the organization.
Understanding of Windows Active Directory User and Computer Administration; Microsoft Exchange and Office 365 Admin.
Exposure to IT Service Management (ITSM) and delivery systems, e.g. Zendesk, ServiceNow, Remedy.
Strong analytical, problem solving and troubleshooting skills.
Ability to function well in a team environment; work independently as needed.
Strong customer focus skills.
Strong oral and writing proficiency in English.

Competencies (knowledge, skill, attributes):

Good understanding of engineering and business fundamentals as they apply to engineering problems and projects.
Ability to learn quickly and to take on new challenges.
Collaborative team player with excellent interpersonal skills.
Excellent organizational skills and attention to detail.
Strong written and verbal communication skills.
Shows critical and creative thinking and problem solving and brings forward solutions for our clients' toughest challenges.
Adapts and embraces change.

Compensation:

Range: $22.00 - $25.00

At Hatch, we are committed to fair and equitable compensation practices. In accordance with legislated pay transparency requirements, the expected salary range for this position is based on current market data and aligned with internal pay structures to ensure consistency and fairness.

Your individual compensation within this range will depend on factors such as skills, experience, qualifications and location. In addition to base pay, our total rewards package may include performance-based incentives, comprehensive benefits, and other programs designed to support your well-being and growth.

Note: Applicants must submit a transcript (official or unofficial) upon application.

Why join us?

Work with great people to make a difference
Collaborate on exciting projects to develop innovative solutions
Top employer

What we offer you?

Flexible work environment
Long term career development
Think globally, work locally

Don't meet every single requirement? You don't need to. At Hatch, we are building a diverse, inclusive workplace that fosters innovation. If you're interested in this role, we encourage you to apply even if your past experiences don't perfectly align with the skills we've listed.

We're committed to fostering a workforce that reflects the diversity of the communities in which we operate and serve. Hatch is an Equal Opportunity Employer that considers applicants without regard to age, race, color, national origin, citizenship, religion, creed, gender, sexual orientation, marital status, disability, veteran, or any other protected status. If you have any accommodation requirements, please let us know. We'll do our best to meet your needs in accordance with applicable local legislation.

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More about this job

Responsibilities

The Service Desk Student will provide desktop and hardware support to local and remote end-users while managing service requests through the ticketing system. They are also responsible for workstation setups, software deployment, and creating support documentation.

Requirements

Candidates must be enrolled in a relevant college diploma or degree program such as PC technical support, cyber security, or network administration. Strong analytical skills, proficiency in Windows environments, and excellent customer service abilities are required.

Skills

Desktop support
PC hardware support
Network administration
Cyber security
Active Directory
Office 365
Troubleshooting
Customer service
Software deployment
ITSM
Zendesk
ServiceNow
Remedy
Analytical skills
Communication skills
Problem solving

Benefits

Mentorship
Lunch and Learns
Charity events
Social activities
Sports activities
Career development

Visa sponsorship

Not detected in the job text

Keywords

Service Desk
Information Technology
Desktop Services
PC Support
Cyber Security
Network Administration
Active Directory
Office 365
ITSM
Zendesk
ServiceNow
Remedy
Autodesk
ESRI
Bentley
Hardware Support
Software Deployment
Troubleshooting
Customer Focus
Engineering Fundamentals

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