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Added 13 mins ago
Product Coordinator Lead
SMS Equipment Inc.
Acheson, AB
Full-time
SMS Equipment is seeking an experienced and detail-driven Product Coordinator Lead to provide senior technical leadership and operational oversight within our Centralized Sales…
Added 13 mins ago
Lead Security Analyst - Cloud Secuity
Open Text Corporation
Richmond Hill, ON
The Lead Cloud Security Analyst is a member of the GISP Security Operations team reporting to the Cloud Security Manager. This hands-on role is responsible for operating and evolving…
Added 28 mins ago
Administrative Co-Ordinator- Department of Diagnostic and Interventional Radiology
The Hospital for Sick Children
Toronto, ON
Full-time
…healthcare centres in the world. As innovators in child health, we lead and partner to improve the health of children through the integration of healthcare, leading-edge research and…
Added 28 mins ago
Bilingual Benefits Specialist
Epiroc
Mississauga, ON
Full-time
…support each other’s abilities to offer solutions. Together, we lead the way to make mining and construction more…
Added 28 mins ago
Clinical Research Coordinator – Endometriosis Research Program
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
Contract
…treatment and lived experience of people with endometriosis. Reporting to Drs. Andrew Zakhari, Dong Bach Nguyen and Basile Tessier-Cloutier, the clinician-scientists who lead the program,…
Added 28 mins ago
Project Manager, Capture and Optimization of Research Data (CORD) Platform
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
Full-time
…facilitate data operations across the full study lifecycle. Reporting to the Associate Director (scientific) and the CORE Manager (administrative), the incumbent will support Principal…
Added 28 mins ago
Sales Force Effectiveness Manager, Canada
Fresenius Kabi Canada
Toronto, ON
Full-time
…strengthening commercial performance across Fresenius Kabi Canada. Reporting to the Head of Commercial Excellence, this position transforms business strategy, market insights, and…
Added 28 mins ago
Communications Specialist
St. Michaels University School
Victoria, BC
Full-time
Is this you? Reporting to the Director, Marketing & Communications, you are a versatile writer, editor and communications professional who creates clear, engaging and audience-focused…
Added 28 mins ago
Sales Representative (Alcohol Brands)
ColdHaus Direct
Brampton, ON
$50,000 to $55,000 CAD / year
Full-time
Lead confident, value-driven selling conversations that align brand objectives with the retailer’s business goals.
Added 29 mins ago
Transportation Network and Optimization Engineer
J.D. Irving, Limited
Dieppe, NB
Full-time
Lead cross-functional network optimization initiatives and present actionable recommendations to leadership.
Added 44 mins ago
Assurance Supervisor - Private Client Services
RSM US LLP
Red Deer, AB · Calgary, AB
Full-time
Lead the team through the entire process, preparing all necessary financial statements and related disclosures and reportable conditions letters, with an eye on quality, thoroughness and…
Added 44 mins ago
Sales and Marketing Coordinator
ICON Property Management
Toronto, ON
$50,000 to $60,000 CAD / year
Sales Tracking, Record Management and Reporting
Added 44 mins ago
Senior Manager, Enterprise Data Quality Management
TD
Toronto, ON
Full-time
…deviation-management process, certification cycles, data quality reporting, and control-testing program across the Configuration Management Database, Technology Reference Model, Application…
Added 44 mins ago
Functional Lead, Portfolio Management
TC Energy
Calgary, AB
Full-time
Reporting to the Manager, Portfolio Enablement - Canada, this position serves as the Functional Lead for the Portfolio Enablement team and is responsible for advancing portfolio management…
Added 58 mins ago
Manufacturing Engineering Manager / Supervisor
Pangeo Group
Windsor, ON
Full-time
Lead the development, evaluation and implementation of manufacturing processes and techniques that raise productivity and quality while reducing cost.
Added 58 mins ago
Executive Director (Part-Time)
Elora Environment Centre
Elora, ON
We’re entering an exciting new phase of development and are seeking a part-time Executive Director to help lead us into our next chapter. This is an opportunity for an inspiring, hands-on…
Added 58 mins ago
Tax Partner
Fuze HR Solutions
Toronto, ON · North York, ON
Full-time
Review HST/GST and other indirect tax filings, elections and information reporting.
Added 58 mins ago
Vice President Finance
NWI Precision
Toronto, ON · North York, ON
Full-time
Lead the full finance function for the site, ensuring strong execution, clear accountability, and alignment across financial reporting, FP&A, cost accounting, inventory management, and…
Added 58 mins ago
Label Production Manager
ProMach
Mississauga, ON
Full-time
Reporting to the Plant Manager, the Label Production Manager will lead our Mississauga label production team. In this hands-on role, you will drive operational excellence across safety,…
Added 58 mins ago
Associate Director, Information Security
Algonquin College of Applied Arts and Technology
Ottawa, ON
Full-time
There has never been a more important time to lead information security in higher education. As technology continues to transform how we teach, learn, work, and connect, the cybersecurity…
Added 58 mins ago
Group Sales Manager
Hotel Arts Group
Calgary, AB
Full-time
Participate and, where relevant, lead discussions, for group sales strategies in Sales Meetings
Added 59 mins ago
Supply Chain Planning Lead
Johnson & Johnson Innovative Medicine
Markham, ON
Full-time
Johnson & Johnson MedTech is recruiting for a Supply Chain Planning Lead. This position is located in Markham, ON, Canada.
Added 59 mins ago
Senior Finance Analyst
Amrize
Surrey, Brit
…You will also be responsible for ensuring accurate financial reporting and accounting to improve understanding of key business drivers and maximize results within the product line. This…
Added 59 mins ago
Manager, Fulfillment (TBS)
Brewers Retail Inc
Bolton, ON
We are currently searching for a Manager, Fulfillment (TBS), reporting to the Senior Manager, Supply Chain Planning. This vacancy is a full-time, permanent opportunity. The Manager,…
Added 59 mins ago
Full Stack Java Developer Tech Lead- Vice President
Citi
Mississauga, ON
Full-time
The Full Stack Java Developer Tech Lead- Vice President is a senior level position responsible for establishing and implementing new or revised application systems and programs in…

Hatch

Service Desk Student

Mississauga, ON, Canada

Apply by: Oct 10, 2026
Posting language: English
Posted: Sep 29, 2026

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Original job description

Requisition ID: 102156

Job Category: Information Technology

Location: Mississauga, ON, Canada

Join a company that is passionately committed to the pursuit of a better world through positive change. With more than 70 years of business and technical expertise in mining, energy, and infrastructure, our 10,000 colleagues in 150 countries tirelessly work toward bettering the industries in which we operate. With practical solutions that are safe, innovative and sustainable, we think globally while acting locally. Are you looking for an opportunity to join a diverse group of professionals who are committed to remaining exceptional? We look forward to hearing from you.

As part of our Shared Services group, comprised of Finance, Marketing, Communications, Human Resources, Commercial, Legal and Facilities, we support the business achieve their goals through a range of strong technical capabilities. We ensure delivery of services through the skills of our people, methodologies, and systems.

Looking to get the most out of your upcoming internship?

Hatch is seeking a Service Desk Student for an internship. Reporting to our Information Technology group, you will support offices globally working from our Mississauga office location.

What Will an Internship at Hatch Offer You:

You will:

Be given opportunities to contribute to complex projects around the world in meaningful ways.
Work on problems and gain experience relevant to your field of study in an office environment.
Collaborate with diverse teams locally and globally.
Work in an exciting environment where you can apply your academic learning on a daily basis.
Benefit from formal and informal mentorship from some of the leading minds and authorities in the industry.
Participate in local Lunch and Learns, Hatch Charity Events, the triannual Student Showcase, and more to develop your skills.
Join in charitable, social, and sports activities with other Hatch employees.

We’re entrepreneurs with a technical soul. Our flat organizational structure creates an atmosphere of openness and participation. We build practical solutions that are safe, innovative, and sustainable. Our ultimate goal is to achieve no harm for our people, our clients, and our communities.

As the successful candidate, you will:

Assist in providing desktop services to end-users in local offices and to remote offices daily, including PCs, telephones, mobile phones, network equipment and other IT services.
Prioritize and manage service support requests in line with expected service levels targets.
Monitor and update the service delivery system for assigned tickets and assigned locations and/or projects.
Must be able to deploy image and software to computers locally and remotely.
Preparing and providing support documentation, including procedural documentation when required, including providing user and group training as required.
Manage the breakdown, relocation and set-up of workstations to accommodate user relocations, site relocation, site remodels and new location installations as assigned by support lead.
Promote and adhere to departmental and organizational information security policies, standards and procedures.
Perform other related duties incidental to the work described.
Strive for excellence in customer service in line with the company values and expectations.
Ability to work overtime or flexible time when required.

You bring to the role:

Enrolled in a college diploma or degree program with relevance in PC technical support, cyber security, network administration, or similar field of study.
Ability to support Dell, HP laptop/desktop computers, peripherals, Ricoh, HP, Canon multi-function printers and other computer hardware.
Knowledge of engineering software such as Autodesk, ESRI and Bentley products, is a clear advantage, but not required.
Familiarity with standard helpdesk software and knowledge of remote user support.
Understanding of Microsoft productivity products, including MS Office, Office 365, Teams, SharePoint, OneDrive.
Application Support for Adobe products, and other current and new applications that exist within the organization.
Understanding of Windows Active Directory User and Computer Administration; Microsoft Exchange and Office 365 Admin.
Exposure to IT Service Management (ITSM) and delivery systems, e.g. Zendesk, ServiceNow, Remedy.
Strong analytical, problem solving and troubleshooting skills.
Ability to function well in a team environment; work independently as needed.
Strong customer focus skills.
Strong oral and writing proficiency in English.

Competencies (knowledge, skill, attributes):

Good understanding of engineering and business fundamentals as they apply to engineering problems and projects.
Ability to learn quickly and to take on new challenges.
Collaborative team player with excellent interpersonal skills.
Excellent organizational skills and attention to detail.
Strong written and verbal communication skills.
Shows critical and creative thinking and problem solving and brings forward solutions for our clients' toughest challenges.
Adapts and embraces change.

Compensation:

Range: $22.00 - $25.00

At Hatch, we are committed to fair and equitable compensation practices. In accordance with legislated pay transparency requirements, the expected salary range for this position is based on current market data and aligned with internal pay structures to ensure consistency and fairness.

Your individual compensation within this range will depend on factors such as skills, experience, qualifications and location. In addition to base pay, our total rewards package may include performance-based incentives, comprehensive benefits, and other programs designed to support your well-being and growth.

Note: Applicants must submit a transcript (official or unofficial) upon application.

Why join us?

Work with great people to make a difference
Collaborate on exciting projects to develop innovative solutions
Top employer

What we offer you?

Flexible work environment
Long term career development
Think globally, work locally

Don't meet every single requirement? You don't need to. At Hatch, we are building a diverse, inclusive workplace that fosters innovation. If you're interested in this role, we encourage you to apply even if your past experiences don't perfectly align with the skills we've listed.

We're committed to fostering a workforce that reflects the diversity of the communities in which we operate and serve. Hatch is an Equal Opportunity Employer that considers applicants without regard to age, race, color, national origin, citizenship, religion, creed, gender, sexual orientation, marital status, disability, veteran, or any other protected status. If you have any accommodation requirements, please let us know. We'll do our best to meet your needs in accordance with applicable local legislation.

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More about this job

Responsibilities

The Service Desk Student will provide desktop and hardware support to local and remote end-users while managing service requests through the ticketing system. They are also responsible for workstation setups, software deployment, and creating support documentation.

Requirements

Candidates must be enrolled in a relevant college diploma or degree program such as PC technical support, cyber security, or network administration. Strong analytical skills, proficiency in Windows environments, and excellent customer service abilities are required.

Skills

Desktop support
PC hardware support
Network administration
Cyber security
Active Directory
Office 365
Troubleshooting
Customer service
Software deployment
ITSM
Zendesk
ServiceNow
Remedy
Analytical skills
Communication skills
Problem solving

Benefits

Mentorship
Lunch and Learns
Charity events
Social activities
Sports activities
Career development

Visa sponsorship

Not detected in the job text

Keywords

Service Desk
Information Technology
Desktop Services
PC Support
Cyber Security
Network Administration
Active Directory
Office 365
ITSM
Zendesk
ServiceNow
Remedy
Autodesk
ESRI
Bentley
Hardware Support
Software Deployment
Troubleshooting
Customer Focus
Engineering Fundamentals

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