Jobs in Canada

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Added 5 mins ago
Territory Manager - Heritage Division (Calgary East)
Southern Glazer’s Wine and Spirits, LLC
Calgary, AB
…to create documents, and presentations), and experience with Customer Relation Management (CRM)…
Added 5 mins ago
Kitting Associate
Demant Group
Kitchener, ON
Must have 1+ years of experience in data entry in a Windows environment (with word processing and spreadsheet applications)
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EE
Chief Executive Officer
Express Employment Professionals Fraser Valley
Burnaby, BC
- Full-time
Strengthen customer satisfaction through responsiveness, effective communication, and relationship management.
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Specialty Leasing Manager/Gestionnaire de location spécialisée
Leyad
Montreal, QC
- Full-time
The Specialty Leasing Manager is responsible for identifying, securing, and managing specialty retail tenants and ancillary revenue opportunities across a portfolio of retail power centres…
Added 5 mins ago
SM
General Worker (Casual) – Facilities Management
Saint Mary's University
Halifax, NS
- Full-time
Customer Service Skills: Ability to interact with customers in a positive manner while maintaining a positive working relationship and delivering quality service.
Added 20 mins ago
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Client Service Assistant
BMO
Waterloo, ON · MARS
- Full-time
Works collaboratively within the market, BMO partners and the community to build relationships and deliver the desired customer experience.
Added 20 mins ago
VP
Client Service Manager - US Business Immigration
Vialto Partners
Toronto, ON
- Full-time
As a Client Service Manager within Vialto Partners' Immigration Law practice, you will oversee day-to-day client service and operational delivery for one or more client accounts, ensuring…
Added 20 mins ago
CF
Personal Trainer
Crunch Fitness Canada
Woodbridge, ON
- $18 to $20 CAD / hour
- Full-time
Transparent Communication: Open-door policy with supportive management
Added 20 mins ago
CF
Personal Trainer
Crunch Fitness Canada
Calgary, AB
- $18 to $20 CAD / hour
- Full-time
Transparent Communication: Open-door policy with supportive management
Added 20 mins ago
SC
Universal Financial Associate - Coventry Hills
Servus Credit Union
Calgary, AB
- Full-time
Reporting to the Branch Manager, our Universal Financial Associate plays an integral role in the branch by supporting our members with all their banking needs. As a Universal Financial…
Added 20 mins ago
TB
Account Manager Therapeutic Area Specialist, Rare tumour ON
The businesses of Merck KGaA, Darmstadt, Germany
Mississauga, ON
- Full-time
…sales targets by developing and executing a strategic account management plan tailored to your assigned territory. This involves not only fostering strong relationships with key…
Added 20 mins ago
SB
Service Center Associate
Stanley Black & Decker, Inc.
AB · Edmonton CAN - Roper Rd
- Part-time
As a Part-Time Service Centre Associate, you will be part of a dedicated team based in Edmonton, Alberta and reporting to the Branch Manager.
Added 20 mins ago
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Customer Success Manager
Zappix
Success, SK
- Full-time
Customer Success Manager is a key part of our Customer Success organization. The CSM is the trusted advisor who will manage all aspects of the customer lifecycle. From deployment and…
Added 35 mins ago
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Sales Support Specialist
Renishaw
Mississauga, ON
- Full-time
Recording relevant customer activities using Renishaw’s internal Customer Relationship Management software and sales opportunity databases.
Added 35 mins ago
BR
Project Manager
Brad Ryan - Wright Canada Holdings LTD
Prince George, BC · Vancouver, BC · CAN - Field - BC
- Full-time
Customer service, communication, and time management skills.
Added 35 mins ago
BR
Project Manager
Brad Ryan - Wright Canada Holdings LTD
AB · Calgary, AB · CAN - Field - AB
- Full-time
Customer service, communication, and time management skills.
Added 35 mins ago
Sales Supervisor
Execulink Telecom
Woodstock, ON
Experience working with a Customer Relationship Management (CRM) application
Added 35 mins ago
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TDS Operations Analyst III
TD
Toronto, ON
- Full-time
…readiness, coordinating issue remediation and delivering clear management insights.The role also contributes to CLO business support and operational change activities, including process…
Added 35 mins ago
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Associate Investment Advisor
TD
Waterloo, ON
- Full-time
TD Private Wealth Management takes a sophisticated and holistic goals discovery approach to wealth planning and protection to provide highly personalized advice, solutions, and service to…
Added 35 mins ago
TS
Store Associate
The Salvation Army Canada and Bermuda Territory
Toronto, ON · St. Clair Thrift Store
- Part-time
Must have good interpersonal and communication skills (oral)
Added 35 mins ago
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Account Manager
Barentz
New Hamburg, ON
- Full-time
The Account Manager is responsible for achieving profitable and sustainable growth within their assigned market and sales territory. They build relationships and understand customer…
Added 35 mins ago
SM
Business Development Manager
Solutions Metrix
Montreal, QC
- Full-time
Solutions Metrix is hiring a Business Development Manager to build and run our account-based growth strategy in financial services. You will research priority banks and credit unions, reach…
Added 35 mins ago
NE
Manager, Partnerships & Corporate Accounts (GTA)
Noble Education Group
Toronto, ON · Greater Toronto Area, Canada
- Full-time
…instruction, convenient training options, and an exceptional customer experience while helping individuals and organizations meet workplace safety requirements and develop essential…
Added 50 mins ago
CM
2026-070 - TFT Human Resources Administrator
Canadian Mental Health Association HPE
Belleville, ON
- Full-time
…employment-related documentation, assisting with policy and document management, producing HR reports, and coordinating various employee lifecycle activities. The HR Administrator plays a…
Added 50 mins ago
FG
Project Manager
Flynn Group of Companies
Mississauga, ON
- Full-time
-Must have strong understanding of blueprints/specifications/contracts

Director, Content Strategy

Toronto, ON, Canada

The base salary range for this position is CAD $140,000 to $170,000, with final compensation determined based on factors such as work location, skills, experience, and background. · Full-time

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Job details

Pay: The base salary range for this position is CAD $140,000 to $170,000, with final compensation determined based on factors such as work location, skills, experience, and background.
Job type: Full-time
Apply by: Dec 6, 2026
Experience: 10–15+ years in content strategy, content design or digital experience strategy, including senior leadership of content strategy workstreams
Posting language: English
Posted: Nov 6, 2026

Original job description

About the Role

Havas CX is seeking a Director of Content Strategy to lead content strategy in Canada.

This is a senior, hands-on leadership role for a content systems expert. You'll define how content is structured, modeled, governed and operationalized so that experiences can deliver personalized, dynamic and reusable content at enterprise scale. That includes content that travels across channels, shows up in search and AI-driven experiences, and adapts to changing customer journeys.

You'll lead content strategy on complex digital transformation programs. You'll also partner with the Head of Content Strategy, North America to grow the practice in Canada and integrate content strategy across strategy, experience design, SEO/AEO, data and technology. This role has a dotted-line reporting relationship to the Head of Content Strategy, North America.

This is not a copywriting role.

What You'll Do

Practice Development

Partner with the Head of Content Strategy, North America to grow the content strategy practice in Canada
Apply and help evolve North America content strategy methods, standards and deliverables
Partner with project leadership to scope, estimate and sequence content strategy within SOWs and project plans
Partner with project management to staff, plan and manage content strategy work
Educate and enable experience design, experience strategy and SEO/AEO teams on how and when to integrate content strategy
Review scopes for content strategy requirements before they go to clients
Mentor content strategists as the team grows

Content Systems & Architecture

Lead the definition of enterprise content models, content types, attributes and relationships
Design taxonomy, metadata and tagging frameworks that support classification, assembly and reuse
Define modular, structured content approaches for headless and hybrid CMS environments (AEM and similar)
Define content requirements for personalization, dynamic content and next best action experiences
Partner with design system teams on content patterns, component-level content requirements and authoring guidelines
Partner with technology teams to translate content models into platform requirements

Content Strategy & Experience

Lead content strategy aligned to user needs, business goals and customer journeys
Develop messaging frameworks, content priorities and content-to-journey mapping
Partner with experience design on information architecture, navigation and page structure
Lead content audits, inventories, rationalization and gap analyses
Define content migration approaches and mapping

Search, AEO & AI Discoverability

Partner with SEO/AEO specialists to ensure content is structured for findability, answer extractability and AI visibility
Translate SEO/AEO requirements into content models, metadata and structured content approaches

Content Operations & Governance

Define future-state content operating models, including roles, decision rights, workflow and lifecycle
Design governance models that sustain modular and reusable content at scale, including regulated content review
Identify opportunities to improve consistency, efficiency and scale across content operations

Client Leadership

Serve as the senior content strategy lead on client engagements
Facilitate workshops and present recommendations to senior client stakeholders
Communicate the role and value of content systems clearly to cross-functional teams and clients

What You Bring

10–15+ years in content strategy, content design or digital experience strategy, including senior leadership of content strategy workstreams
Demonstrated expertise in content modeling, structured content and taxonomy for enterprise digital ecosystems
Hands-on experience with headless or hybrid CMS platforms (AEM strongly preferred), including content fragments, reusable components and authoring models
Experience defining content requirements for personalization, dynamic content or next best action
Working knowledge of SEO, AEO and GEO, and how content structure supports search and AI-driven discovery
Experience designing content operations, governance and lifecycle models
Experience scoping and estimating content strategy work within agency or consulting environments
Experience leading or mentoring content strategy teams
Experience in regulated industries (e.g., financial services) a strong plus
Strong communication skills and the ability to explain content systems to non-content audiences

Leveling & Scope

Director, Content Strategy

Leads content strategy across multiple engagements in Canada
Partners with the Head of Content Strategy, North America on practice standards, methods and growth
Defines content strategy scope, sequencing and staffing with project leadership
Acts as the senior content strategy lead with clients and internal teams in Canada
Builds content strategy capability across disciplines

About Havas CX

Havas CX is the customer experience arm of the Havas Group. We bring together strategy, design, content, data and technology to create connected, human-centered digital experiences.

We believe content is not just what brands say. It's how experiences work.

Why Join Us

Help grow the content strategy practice in Canada
Work on high-impact, enterprise-level transformation programs
Shape how content systems enable personalization, reuse and AI-driven discovery
Collaborate with cross-disciplinary teams across strategy, design, data and technology
Join a culture that values clarity, curiosity and practical thinking

Additional Information

This role represents an active vacancy at Havas. You will be joining a collaborative, growth-oriented environment where ideas are encouraged and career development is supported. The base salary range for this position is CAD $140,000 to $170,000, with final compensation determined based on factors such as work location, skills, experience, and background.

Havas uses artificial intelligence-enabled tools to support certain aspects of the recruitment process. All hiring decisions are made by our recruiting and hiring teams.

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More about this job

Responsibilities

Lead content strategy across Canadian client engagements and help grow the practice, including defining scope, methods, staffing, and team capability. Develop enterprise content models, taxonomies, governance, and operating approaches that support reusable, personalized, searchable experiences, while advising clients and collaborating with design, SEO/AEO, data, and technology teams.

Requirements

Requires 10–15+ years of experience in content strategy, content design, or digital experience strategy, including senior leadership, team mentoring, and agency or consulting project scoping. Candidates should have enterprise expertise in structured content, content modeling, taxonomy, CMS platforms such as AEM, personalization, search and AI discoverability, and content operations; regulated-industry experience is a strong plus.

Skills

Content Strategy
Content Modeling
Structured Content
Taxonomy Design
Metadata Frameworks
Content Governance
Content Operations
Content Architecture
Headless CMS
Adobe Experience Manager
Personalization
SEO
AEO
GEO
Content Migration
Client Leadership

Visa sponsorship

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Keywords

Content Strategy
Content Design
Digital Experience Strategy
Content Modeling
Structured Content
Content Types
Taxonomy
Metadata
Tagging Frameworks
Headless CMS
Hybrid CMS
Adobe Experience Manager
Content Fragments
Reusable Components
Personalization
Dynamic Content
Next Best Action
Information Architecture
Content Audits
Content Migration
SEO
AEO
GEO
AI Discoverability
Content Operations
Content Governance
Content Lifecycle
Regulated Content Review
Digital Transformation
Customer Journeys

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Work requirements

Jobs in Canada