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Added 28 mins ago
ET
Technical Program Manager
Envision Technology Solutions
Toronto, ON
- Full-time
Job Title: Technical Program Manager / Technical Program Lead
Added 28 mins ago
WI
Lead Mechanical Engineer, Mission Critical Buildings
WSP in Canada
Calgary, AB
- Full-time
Lead mechanical design, technical delivery, and quality oversight for enterprise, colocation, and hyperscale data center projects.
Added 28 mins ago
WI
Lead Mechanical Engineer, Mission Critical Buildings
WSP in Canada
AB · Edmonton, AB
- Full-time
Lead mechanical design, technical delivery, and quality oversight for enterprise, colocation, and hyperscale data center projects.
Added 28 mins ago
WI
Lead Electrical Engineer, Mission Critical Buildings
WSP in Canada
AB · Edmonton, AB
- Full-time
Join our Mission Critical & Data Centers team as a Lead Electrical Engineer and help shape the future of digital infrastructure across Alberta and Western Canada. This is an opportunity to…
Added 28 mins ago
WI
Lead Electrical Engineer, Mission Critical Buildings
WSP in Canada
Calgary, AB
- Full-time
Join our Mission Critical & Data Centers team as a Lead Electrical Engineer and help shape the future of digital infrastructure across Alberta and Western Canada. This is an opportunity to…
Added 58 mins ago
LI
Senior Product Manager
Lotus IT Solutions
Toronto, ON
- Contract
Experience leading complex digital products through the full lifecycle: discovery, delivery, launch, and continuous improvement.
Added 58 mins ago
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Senior Business Analyst
Lotus IT Solutions
Toronto, ON
- Contract
Plan and lead requirements elicitation, analysis, validation, and management activities throughout the delivery lifecycle
Added 58 mins ago
LI
Senior Business Analyst
Lotus IT Solutions
Toronto, ON
- Contract
Plan and lead requirements elicitation, analysis, validation, and management activities across the full delivery lifecycle.
Added 58 mins ago
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IT Enterprise Architect/Strategist
Lotus IT Solutions
Toronto, ON
- Contract
The Ministry of Public and Business Service Delivery and Procurement is seeking a Senior IT Enterprise Architect/Strategist to join the Enterprise Technology & Digital Standards (ETS) team…
Added 1 hour ago
RT
Sr. Business Analyst
Russell Tobin
Toronto, ON
- $70 to $80 CAD / hour
- Contract
Experience leading business analysis for large, complex digital or I&IT initiatives.
Added 1 hour ago
SC
OCS Specialist/ Engineer (Overhead Catenary System)
SYSTRA Canada
Toronto, ON
- Full-time
…exposure to transit or urban rail projects. Experience leading technical teams, managing project delivery, and interfacing with contractors and regulatory authorities is…
Added 1 hour ago
FF
Senior Development Officer
Food For The Poor-Canada
Toronto, ON
- Contract
…objective, the Senior Development Officer (SDO) is responsible to lead the continued development and execution of FFTP-Canada's fundraising strategy with an aim to increase our current…
Added 1 hour ago
CO
Manager, Digital Solutions
City of Saint John
Saint John, NB
- Full-time
The Manager, Digital Solutions, is responsible for the delivery and ongoing management of the City’s enterprise applications, digital solutions, and data and information management…
Added 1 hour ago
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Senior Account Manager, Media
Jobgether
Canada
- Full-time
…This role combines strategic account leadership with hands-on digital media campaign management, helping clients maximize the impact of their advertising investments. You will act as a…
Added 1 hour ago
Q
Director of Product & Strategy, CXM Flex
Quadient
Toronto, ON
- $221,600 to $332,400 CAD / year
- Full-time
…skills and make a real impact – help our future-focused business lead the way in powering secure and sustainable business connections through digital and physical…
Added 1 hour ago
ES
Facility Manager - Toronto
Equans Services Canada & US
Toronto, ON
- Full-time
Equans designs, installs, and delivers customized solutions to improve its customers’ equipment, systems and technical processes and optimize their use in the context of their energy,…
Added 1 hour ago
ES
Mobilization & P3 Strategy Manager - Toronto
Equans Services Canada & US
Toronto, ON
- Full-time
Equans designs, installs, and delivers customized solutions to improve its customers’ equipment, systems and technical processes and optimize their use in the context of their energy,…
Added 1 hour ago
J
Principal Platform Product Manager - Billing & Authentication
Jobgether
Canada
- $148,782 to $185,977 USD / year
- Full-time
…with an initial focus on billing and authentication. You will lead the transition from a legacy billing system to Stripe Billing while modernizing identity, access, and account management…
Added 1 hour ago
ES
Responsable de la sécurité de l’information - Business Information Security Officer - Montréal
Equans Services Canada & US
Montreal, QC
- Full-time
Equans designs, installs, and delivers customized solutions to improve its customers’ equipment, systems and technical processes and optimize their use in the context of their energy,…
Added 1 hour ago
S-
Director & Head, Global Capital Markets (GCM) Product, GCM Transformation - Toronto, ON
Scotiabank - Global Banking and Markets
Toronto, ON
- Full-time
The Director & Head, GCM Product, contributes to defining and executing the product vision, roadmap and delivery strategy for one or more Global Capital Markets (GCM) investment journeys.…
Added 2 hours ago
C
Expert System Architecture
CN
Toronto, ON
- Full-time
Provide technical guidance to Solution Designers and delivery teams.
Added 2 hours ago
UT
Senior Business Analyst # 26-27442
US Tech Solutions
St. John's, NL · Greater St. John's Metropolitan Area
- $70 to $80 USD / hour
- Contract
…on improving business processes, system functionality, and digital service delivery. The successful candidate will work closely with business stakeholders, project managers, delivery teams,…
Added 2 hours ago
V
Sales Director
Vigorate
Toronto, ON
- Full-time
…measurable business value. You will serve as the primary commercial lead throughout the customer lifecycle, from opportunity development and onboarding through long-term account…
Added 2 hours ago
VA
Manager, Technology Services (AI & Digital Governance)
Vancouver Airport Authority
Vancouver, BC
- Full-time
Lead day-to-day IT operations and service delivery, supporting the team in setting priorities, managing workloads, and resolving issues while building more proactive and reliable ways of…
Added 2 hours ago
S
Senior Business Analyst
StafinGo
St. John's, NL
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…initiative focused on improving operational processes, enhancing digital service delivery, and supporting technology-driven…

Havas CX Canada

Program Director

Toronto, ON, Canada

The base salary range for this position is CAD $130,000 to $165,000, with final compensation determined based on factors such as work location, skills, experience, and background. · Full-time

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Job details

Pay: The base salary range for this position is CAD $130,000 to $165,000, with final compensation determined based on factors such as work location, skills, experience, and background.
Job type: Full-time
Apply by: Nov 28, 2026
Posting language: English
Posted: Oct 29, 2026

Original job description

Program Director

Program Directors at Havas CX have two primary objectives: 1 - Define the vision and structure of client programs and overseeing its execution by our team of project managers, and 2 – Continuously improve and refine the delivery practice. As a Program Director, you may be involved in overseeing multiple projects, across multiple brands or clients to ensure the overall project health in their portfolio (financials, resources, risks, relationships), or overseeing one large portfolio-sized account.

The Program Director serves as "Lead" on large client accounts and is accountable for the delivery management team's organization, operational efficiencies, and health within their assigned accounts. Within that role, the Program Director may be responsible for supervising one or more project managers and/or senior project managers. Program Directors will interface heavily with senior creative, technical, and executive management within the client to assure that the solution is understood and addresses the customer's business requirements. They will also ensure that the challenges and requirements are understood by the team and will participate in the solution developed by the team.

The Program Director will be responsible for delivering accurate financial management of the accounts/brands to which he/she is assigned and for delivering improved account margins. In addition to the project responsibilities, Program Directors will also participate in the business development process and will be a key member of the business development team where appropriate. They will proactively manage risk to ensure project success.

Responsibilities

Planning

Has a deep understanding of the client’s business needs, expectations and requirements
Leads the project team in determining the approach, deliverables, schedule, and tools to deliver multiple projects streams within established constraints
Works with client team as well as members of the assigned project team to estimate costs and timing for tasks such as project strategy, functional design, visual design, technology requirements, etc., utilizing established estimating process and tools.
Ensures the feasibility of project delivery given scope, time and budget constraints.

Execution

Coordinates activities of the project management team and has overall responsibility for quality output
Performs timely review, and approval of invoices and timesheets
Leads the creation and delivery of SOWs and CRs
Ensure that the Program meets and exceeds the company’s internal project delivery standards
Ensures that the project management team is handling core functions of the PM role, such as scheduling and facilitating project-related team meetings (i.e. kick-offs, status, internal/client reviews, etc.), communicating action steps to the team, and delivering weekly status reports to project team, the client and management
Helps update processes and standards for project documentation and ensures that the project management team is developing, maintaining, reviewing and/or disseminating all project documentation
Is a contributor to the content and presentation of key client deliverables as required to ensure relevancy, strategy, quality, and timeliness

Monitoring – Scheduling, Financials and Risk Management

Ensures adherence to processes for scope management and change control
Oversees project management team to ensure that projects in the assigned accounts are completed according to schedule and within budget
Responsible for accuracy and overall financial health throughout the project lifecycle including estimates, revenue forecasts, invoicing, payables, receivables, etc.
Responsible for delivering work with sold margins
Responsible for identifying and driving solutions to project risk challenges at the account and project levels
Is also responsible for developing and adhering to processes for project and account financial management
Is the point of contact for all team and client escalations

Client Communication

Establishes relationships with key client team members and owns all client communications
Champion a client focused culture to deepen client relationships and leverage broader company relationships, systems and knowledge.

Team Management

Works closely with direct reports to ensure they understand expectations of their performance and helps them identify commitments; providing direction and feedback via regular meetings and as needed
Champions a high-performance environment and contributes to an inclusive work environment.
Builds team expertise by mentoring junior team members and offering training in relevant methodologies, techniques, frameworks, etc.
Works with the Discipline lead, Solution Leads, Practice Leads and other team members to develop and/or promote best practices for the discipline

Qualifications

10+ years’ experience managing multiple large, complex and cross-functional interactive projects, preferably in an agency environment
Solid understanding of agile best practices is required
Experience managing pharma brands is a plus
Certification in an agile methodology is a bonus
Excellent understanding and performance of project delivery best practices including budget, scope and time management
Expert knowledge of one or more of the following: software development life cycles, web/mobile technologies, web/mobile development processes and the delivery of solutions with creative and engineering components, digital strategy projects
Excellent verbal and written communication skills
Excellent organizational and time management skills
Experience in working closely with Creative and UX teams
Preferably have a background or understanding of IT
Expert understanding of project management methodology including the ability to identify and resolve issues, manage risk, develop detailed work plans and specifications, perform resource allocations and run team meetings
Ability to work on multiple projects and manage multiple project managers and/or senior project managers at one time
Demonstrated ability to motivate staff/project/account team, inspire teamwork and take a leadership role
Ability to solve complex account-wide problems with keen instincts and organizational experience
Must be able to simultaneously focus on the big picture, details, and driving results
3-5 years of people management experience

About Havas CX Canada

Havas CX is a global network of digital agencies dedicated to creating meaningful experiences across the customer journey. With deep capabilities in business transformation, experience design, CRM, and technology, we partner with leading brands to deliver exceptional digital products and services across B2B and B2C markets.

We are deeply committed to investing in the professional development of our team members, providing ample opportunities to expand skills, take on diverse challenges, and contribute to high-impact projects. Our passion for what we do drives us. Joining our team means being part of a culture and organization that prioritizes growth, innovation, and the pursuit of excellence...not to mention you would make some pretty cool new friends!

Website: https://www.havascxcanada.com/

Additional Information

This role represents an active vacancy at Havas. You will be joining a collaborative, growth-oriented environment where ideas are encouraged and career development is supported. The base salary range for this position is CAD $130,000 to $165,000, with final compensation determined based on factors such as work location, skills, experience, and background.

Havas uses artificial intelligence-enabled tools to support certain aspects of the recruitment process. All hiring decisions are made by our recruiting and hiring teams.

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More about this job

Responsibilities

Lead the planning and delivery of complex client programs and portfolios, overseeing project managers, schedules, budgets, quality, risks, and client communications. Improve delivery practices and account performance, develop team capabilities, and contribute to business development.

Requirements

Requires 10+ years managing large, complex, cross-functional interactive projects, strong project delivery and agile expertise, and experience leading multiple projects and project managers. Also requires 3–5 years of people management experience, excellent communication and organizational skills, and the ability to work effectively with creative, UX, and technical teams.

Skills

Program Management
Project Management
Agile Methodologies
Financial Management
Budget Management
Scope Management
Risk Management
Resource Allocation
Team Leadership
People Management
Digital Strategy
Web and Mobile Technologies
Creative and UX Collaboration
Business Development

Visa sponsorship

Not detected in the job text

Keywords

Program Management
Project Management
Agile
Project Delivery
Financial Management
Budget Management
Scope Management
Change Control
Risk Management
Resource Allocation
Scheduling
Estimation
Statements of Work
Change Requests
Web Technologies
Mobile Technologies
Digital Strategy
Creative Design
User Experience
Technology Requirements
Client Communications
Account Management
Business Development
Pharmaceutical Brands
Project Documentation

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