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Added 25 mins ago
CV
Communications Specialist
CPABC Vancouver Chapter
Vancouver, BC
- Contract
Collaborate with the Director, Communications and Managing Editor to plan, source, and develop editorial content, including feature articles, member profiles, thought leadership pieces, and…
Added 25 mins ago
EI
Director, Change & Claims Management
Egis in Canada
Toronto, ON
- $175,000 to $195,000 CAD / year
- Full-time
The Director, Change & Claim Management is a senior commercial leadership role responsible for leading change management, claims management, contractual entitlement, and commercial risk…
Added 42 mins ago
M
Mental Health Coordinator - Canada | 12 Month Contract
Movember
Toronto, ON
- Full-time
You’ll report to the Director, Mental Health, Canada, and work closely with the Senior Manager and Program Manager, as well as cross-functional teams across Fundraising, Marketing and…
Added 56 mins ago
ES
Gameplay Software Engineer - EA SPORTS™ FC
EA SPORTS
Vancouver, BC
- Full-time
…growth opportunities. Gameplay SEs are much more involved in design than typical SEs, because even though high-level designs are provided by designers, details need to be implemented by the…
Added 57 mins ago
FI
Director, Product & Strategy
Fulfillment IQ
Remote, Canada
- $140,000 to $160,000 CAD / year
- Full-time
- Remote
…Transformation, and Implementation. We help customers assess and design supply-chain strategies, select and implement technology, modernize fulfillment operations, and build technology…
Added 1 hour ago
CC
Analyst, Insights and Pipeline Management
Canadian Cancer Society
Prince George, BC
- $52,000 to $59,000 CAD / year
- Full-time
Under the direction of the Director, Insights and Pipeline Management, the Analyst supports the delivery of fundraising analytics, and pipeline management services for the Corporate…
Added 1 hour ago
I
Store Design Designer - 12‑month contract
Indigo
Toronto, ON
- $75,000 to $95,000 CAD / year
- Contract
Manager Once Removed (MOR): Director, Store Design
Added 1 hour ago
S
Creative Director
sephora.com
Toronto, ON
- Full-time
As Creative Director, you will be an integral member of the Marketing department, with a mandate to lead and continue building a creative team that develops breakthrough creative, content…
Added 1 hour ago
EL
Director, Packaging Development, Skincare
Estée Lauder Companies
Markham, ON
- Full-time
The Director partners closely with Brand Leadership, Marketing, Design, Product Development, R&I, Brand Value Chain (BVC), Global Supplier Management (GSM), Manufacturing, Quality,…
Added 1 hour ago
N
Character Effects (CFX) Supervisor - Netflix Animation Studios
Netflix
Vancouver, BC
- Full-time
Work closely with the Head of Character Effects, Art Director (Characters), Character Designers, Animation, and Rigging leadership to interpret design and performance requirements and…
Added 1 hour ago
N
Matte Painting Supervisor - Netflix Animation Studios
Netflix
Vancouver, BC
- Full-time
Collaborate with the VFX Supervisor, Head of Environments, Production Designer, Art Director, and other show leadership to establish the visual style and quality standards for matte…
Added 2 hours ago
GP
3D Lighting Supervisor
Glitch Productions
Remote, Canada
- $100,000 to $120,000 USD / year
- Full-time
- Remote
…strong visuals in every scene while working closely with Story, Design, Layout, and Unreal/FX…
Added 2 hours ago
BP
Assistant Director, Digital Experience and Communication Services
BC Pensions
Victoria, BC
- Full-time
Reports to: Director, Member Services and Experience
Added 2 hours ago
Manufacturing Manager
DarkVision
North Vancouver, BC
Reporting to the Director of Operations, you will own a defined manufacturing and repair scope from end to end. You will lead a team of Manufacturing Technicians and work closely with the…
Added 2 hours ago
UO
Research Assistant - Clinical Research Database Specialist
University of British Columbia
Vancouver, BC · VCH | Vancouver General Hospital - Jim Pattison Pavilion (VGHJPP)
- $5,538.94 to $6,497.44 CAD / month
- Full-time
…incumbent applies specialized knowledge of research database design and exercises judgment in selecting technical methods and resolving data and workflow problems. Where feasible, the…
Added 3 hours ago
A
Deputy Manager, Airside Civil Engineering
AECOM
Mississauga, ON
- $130,000 to $180,000 CAD / year
- Full-time
The Deputy Manager will deputize for and support the Director of Planning & Engineering, including:
Added 3 hours ago
A
Director, CMC Quality
AbCellera
Vancouver, BC
- $180,000 to $220,000 CAD / year
- Full-time
We are looking for an experienced Director, CMC Quality to serve as a technical quality expert for antibody products during clinical development all the way through post-commercialization.…
Added 3 hours ago
N
Matte Painting Supervisor - Netflix Animation Studios
Netflix
Vancouver, BC
- Full-time
Collaborate with the VFX Supervisor, Head of Environments, Production Designer, Art Director, and other show leadership to establish the visual style and quality standards for matte…
Added 3 hours ago
N
Character Effects (CFX) Supervisor - Netflix Animation Studios
Netflix
Vancouver, BC
- Full-time
Work closely with the Head of Character Effects, Art Director (Characters), Character Designers, Animation, and Rigging leadership to interpret design and performance requirements and…
Added 3 hours ago
Senior Manager, Demand Generation
Questrade Financial Group
Toronto, ON
…Engagement Marketing department. Reporting directly to the Director, Engagement Marketing, this individual will oversee the end-to-end strategy, planning, execution, and optimization of…
Added 3 hours ago
D
Manager, Operations
Dynacare
Brampton, ON
- Contract
Provide information into Director’s operational plans and strategies
Added 3 hours ago
WC
Sales Lead
West Coast Modern
Vancouver, BC
- $80,000 CAD / year
- Full-time
…photography and film, and a campaign to one of the largest design readerships in North America. Now we’re looking for one person to help us carry it…
Added 3 hours ago
FI
Senior Software Engineer
Flexstaf I.T. Inc.
Canada
- Contract
Design and develop Python based applications on the PanelApp platform using the Django framework and AWS (must)
Added 3 hours ago
TH
Intermediate Accountant
TAG Hardware
Surrey, BC
- $70,000 CAD / year
- Full-time
At TAG Hardware, we believe great hardware does more than organize a space - it creates possibility. We design and manufacture premium, coordinated hardware systems that help designers,…
Added 3 hours ago
V
Senior Manager, Enterprise Risk & Governance
Vancity
Vancouver, BC
- Full-time
As a Senior Manager, Enterprise Risk & Governance, you will lead the design, implementation, and continued evolution of the frameworks that guide how enterprise risk, climate risk, and…

Haventree Bank

Manager, Fraud Risk

Toronto, ON, M5X 1E5, Canada

Full-time

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Job details

Job type: Full-time
Experience: The position requires 5+ years of experience in fraud operations, financial crime, or risk management within the financial services industry
Posting language: English
Posted: Oct 5, 2026

Original job description

About Haventree Bank

Haventree Bank is a Schedule I Canadian bank dedicated to advancing financial security and upward mobility for Canadians underserved by traditional financial services. Through our broker-distributed alternative mortgage and GIC solutions, as well as our growing digital banking platform, we provide straightforward products that support long-term financial well-being and meaningful growth.

As a CDIC-insured, federally regulated bank, we offer the trust and stability of a traditional financial institution while embracing the innovation and customer-first mindset of a modern digital bank.

If you're looking for a place where your work has a direct impact, your ideas are valued, and innovation is encouraged, Haventree Bank is the place for you.

Position Summary:

Reporting to the Director of Fraud Management, the Manager, Fraud Risk will play a key role in building and shaping daily operations while developing fraud risk strategies for a range of new products. This role is responsible for using data analytics to identify fraud trends, designing scalable controls, and collaborating across teams to balance effective fraud prevention with a strong customer experience. The position requires a data-driven, solution-oriented mindset and the ability to thrive in a dynamic environment. The ideal candidate is inquisitive, proactive, and motivated to build fraud prevention capabilities from the ground up.

Major Duties & Responsibilities:

Assist in designing and implementing fraud prevention frameworks, policies and controls tailored to a suite of new products of the digital bank
Support the design, enhancement, and ongoing maintenance of fraud detection tools, reporting frameworks, and real-time monitoring capabilities to identify suspicious activity
Analyze large datasets to detect early fraud trends, identify anomalies, and recommend countermeasures
Use SQL, Python, and visualization tools (e.g., Tableau) to build dashboards that track key fraud metrics and emerging trends
Support the testing and refinement of machine learning-driven fraud models
Develop and deliver fraud trend reports to leadership, highlighting high-risk areas, fraud attack vectors and recommendations
Implement A/B testing for fraud strategies to measure their impact on fraud reduction and false positives
Collaborate with product managers and engineers to strengthen fraud prevention tools and integrate risk signals across the customer journey
Partner with Operations to build fraud-related processes and establish policies
Support fraud risk assessments, forecasting fraud losses, and preparing materials for key stakeholders
Identify and implement automation opportunities to improve fraud detection efficiency and reduce manual review workload
Oversee end-to-end card lifecycle processes, including card issuance, usage monitoring, and ensuring a seamless and secure customer experience
Establish, manage and optimize chargeback processes by identifying trends, improving dispute handling, and enhancing overall customer and operational outcomes
Work with vendors and internal teams to optimize usage of tools and technology
Act as a key point of contact for internal teams, addressing inquiries related to fraud losses, trends, and insights.
Serve as a mentor and coach to team members by providing timely, continuous feedback to support the achievement of both development and operational objectives

Qualifications & Experience:

Degrees, Diplomas & Certifications:

A university degree in a related field, such as Business, Engineering, Data Science, or equivalent

Years and Range of Experience Required to Perform the Job:

The position requires 5+ years of experience in fraud operations, financial crime, or risk management within the financial services industry
Demonstrate a strong understanding of fraud vectors, tactics, and emerging trends across a broad range of financial products and services.
Proven experience working with card programs and payment ecosystems, with a strong understanding of fraud risks and controls
Experience working fraud detection tools, SQL, Python, Tableau for visualizations and analytics
Familiarity with fraud risk management – ideally at a startup or high growth-environment
Strong communication skills, with the ability to translate data insights into actionable business recommendations
Demonstrate a self-driven, energetic, and results-oriented approach, with a strong commitment to delivering value to the organization
Experience with KYC processes and AML/ATF requirements would be an asset.
The position requires strong written and verbal communication skills and exceptional organization and time management skills.

While we thank everyone for their interest in Haventree Bank, please note that only candidates selected for an interview will be contacted. Haventree Bank is committed to providing accommodation when needed. If you require an accommodation, we will work with you to meet your needs.

As a job candidate, our recruitment process includes collecting personal information. Please click the link here to review our Privacy Policy. Privacy Statement | Haventree Bank
Stay in touch with us, if this position is not the right one for you – please click on this link for other roles at Careers | Haventree Bank or follow us on LinkedIn at www.linkedin.com/company/haventree-bank/
Haventree Bank embraces equal opportunity, diversity, and inclusion. Please let us know if you require any accommodations during the recruitment and selection process by contacting accessibility@haventreebank.com

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More about this job

Responsibilities

The Manager, Fraud Risk will design and implement fraud prevention frameworks and controls while utilizing data analytics to identify emerging fraud trends. They will collaborate across teams to optimize fraud detection tools and processes to ensure a secure and seamless customer experience.

Requirements

Candidates must have at least 5 years of experience in fraud operations or risk management within the financial services industry. Proficiency in SQL, Python, and data visualization tools like Tableau is required, along with a university degree in a relevant field.

Skills

Fraud risk management
Data analytics
SQL
Python
Tableau
Fraud detection
Risk assessment
Card lifecycle management
Chargeback processing
Financial crime
Reporting frameworks
Machine learning
Policy development
Stakeholder management
Mentoring
Automation

Visa sponsorship

Not detected in the job text

Keywords

Fraud Risk
Financial Crime
Risk Management
SQL
Python
Tableau
Data Analytics
Fraud Detection
Machine Learning
Card Programs
Payment Ecosystems
KYC
AML
ATF
Chargeback
Fraud Prevention
Digital Banking
Risk Assessment
Automation
Reporting Frameworks
Financial Services
Operations
Strategy Development
A/B Testing
Stakeholder Management

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